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Accenture
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Overview

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.

Groups

Number of Employees

10,001+

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Footprint
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Regions

Africa, Asia, Europe, Latam, Middle East, North America, Oceania

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Countries

Andorra, Angola, Argentina, Australia, Austria, Bangladesh, Belgium, Botswana, Brazil, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Luxembourg, Malaysia, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States Of America, Venezuela

Additional Information
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Year of foundation

1989

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Structure

Public Company

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Offerings

Consulting Solutions By Industry

Aerospace & Defence

How can aerospace and defense companies realize the full potential they clearly identify? We have a three-point approach to help companies adapt to these disruptions, successfully embrace a digitally driven future, and reap the rewards of doing so.

 

Digitize across the value chain

 

To increase efficiency and address new portfolio imperatives, aerospace and defense companies need to embrace a Be Digital and Go Digital approach which leverages digital technologies. By adopting a stream of digital technologies to automate across the value chain, aerospace and defense companies can build a responsive and resilient enterprise and be future-ready for black swan events.

 

Collaborate to innovate

 

Aerospace and defense companies operate in a complex ecosystem. To drive innovation and boost future readiness, they need to collaborate across the industry and technology ecosystem, working together with a wide range of different partners, suppliers, and vendors to sustain and grow overall business value.

 

Embrace new business models

 

Aerospace and defense companies need to address changing demands such as the shifting towards narrow-body and electric aircraft and the drop in overall travel. They need to reinvent their business models while managing the Wise Pivot. This means balancing today’s essential ongoing business with new business models for the future, and also current needs with the requirement to move decisively to the New.

 

 

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Healthcare Consulting

Capabilities

Our offerings in digital health, operational transformation and health experience, and high impact consulting help companies deliver personalized, efficient and informed care.

 

Digital health

Implementing innovative digital health strategies to fundamentally change the health experience.

 

Health experience

Keeping people at the core with insights, technologies and programs.

 

Operational transformation

Preparing your health organization for waves of disruption, today and into tomorrow.

 

Healthcare security

Making every part of your healthcare business more cyber resilient.

 

High-impact healthcare consulting

Enabling healthcare enterprises to adopt an agile mindset to deliver future-ready care at the speed of life.

 

Intelligent payer

Embedding advanced analytics and intelligence to achieve superior results in any market environment.

 

Cloud in healthcare

Cloud is the foundation for the future of healthcare and streamlines operations, advances innovation and improves care.

 

Public sector health

Bringing data-driven insights to public sector health organizations and the communities they serve.

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Software & Platforms

A new dawn for the software & platforms industry. Expanded tech and macro shifts have created new opportunities for software and platform companies to improve every aspect of our lives, including how we live, work, shop, and socialize.


Software & platforms now


80% of software and platform companies neglect substantial revenue streams by only transforming parts of their business rather than the whole

$3.5T revenue opportunity for platforms who can secure their slice of the everything economy

96% of tech executives are inspired by the new capabilities offered by generative AI

74% of c-suite execs feel they need to rethink their operating models to be more resilient completely


How to reinvent software & platforms


SMB Growth
How do you make your SMBs trust you more than your competitors? 85% of enterprises believe they effectively support their SMB partners, and only 40% of SMBs agree. Understand their unique priorities to close this gap.

Advertising & Attention Monetization
Achieve relevance and growth in a competitive world. Rising platform competition and privacy updates intensify the fight for attention. By reinventing advertising and subscription models, you can capture attention that drives new sustainable revenue streams.

Generative AI
Improve operational efficiency by fully leveraging data and generative AI. Artificial Intelligence has the potential to change every aspect of a business. Today, it is the top driver of business reinvention. Data readiness is one of the most critical factors for AI success.

Product Acceleration and Value Creation
Embrace new strategies, models, and partners to drive growth. 74% of c-suite execs say it's time to rethink operating models. Seize this chance to innovate products and optimize operations. Discover how to transform your approach and boost ROI today.

Hyperscale Platform services
Secure trust and compliance in a complex global landscape
Platforms are growing and simultaneously adapting to regulatory and consumer demands. They must harness data and AI to remain competitive, agile, and secure.

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Chemicals

We offer a full range of services to help chemical companies harness powerful innovation and transform their businesses.

 

Cloud services

Accelerate innovation, intelligence and business value at speed and scale to achieve the full promise of cloud.

 

Production & operations

Seize the benefits of digital manufacturing with cloud, data & AI for a sustainable, profitable business.

 

SAP services & solutions

Power your intelligent enterprise and drive your business forward.

 

Supply chain & operations

Create more agile operations and optimize innovation cycles with smart, customer-centric supply chains.

 

Sustainability

Transition to low-carbon energy; adopt green IT, cloud and software; and reskill workers to support circularity.

 

Business services

Establish next-generation business operations by applying intelligence, innovation and new technologies.

 

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Automotive

Capabilities

We help automotive companies to drive efficiencies, unlock new value, enhance the customer experience and create new business models.

 

Customer experience

Transform the customer experience from many disconnected interactions to a holistic and meaningful personalized experience that is founded on purpose.

 

Software-defined vehicle

Transforming vehicles from hardware to a connected service platform.

 

Autonomous and connected vehicle

Create new functions and capabilities across engineering and new business units.

 

Mobility X

Shaping the future of how everyone and everything moves.

 

Automotive enterprise efficiency

Apply a “clean slate” view of the organization and define the path to a more effective and cost-efficient setup of the enterprise.

 

Data-driven enterprise

Build an integrated decision-making capability that delivers sustainable and profitable growth.

 

Core IT and cloud

Accelerate speed to market with the New IT architecture and technology-driven business transformation.

 

e-Mobility

Embrace electrification now and become a leader in the e-revolution

 

Sustainability

Evolve into a responsible organization by embedding sustainability and sustainable innovation across the value chain.

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Life Science Consulting

What we do

Accenture Life Sciences offers a full range of services in Strategy, Consulting, Accenture Song, Operations and Technology that help deliver more personalized healthcare and better patient outcomes.

 

R&D

Helping speed and improve R&D to deliver better outcomes.

 

Supply Chain

Creating insights driven, transparent and integrated supply chains.

 

Precision Medicine

Realizing data-driven, personalized care to treat patients based on their unique genomic characteristics.

 

Medical Technology

Working with Medical Technology companies to develop solutions across the patient’s entire healthcare journey.

 

Patient Services

Helping you improve patient care and health outcomes with innovative services.

 

Technology

Embracing new IT and innovative technology solutions to improve patient care and operational efficiency.

 

Cloud First for Life Sciences

Finding new ways to unlock data, improve engagement and transform your business with cloud.

 

INTIENT Platform

A platform that enables the continuity and flow of information across the life sciences enterprise.

 

Commercial, sales & marketing services

Bringing insights, design thinking and human ingenuity together to modernize your commercial model and drive growth.

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Banking

Our unique insights, unmatched partner ecosystem and trusted tools and assets ensure that you get the maximum benefit from all that technology has to offer—in the cloud, in ESG, in data and game-changing experiences—and everything in between.

 

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Capital Markets

We're entering a new era in capital markets: A reshaping industry core, technology-led innovation and evolving digital value chains will challenge the business and operating models of every capital markets firm in the years ahead.

 

Capital Markets Capabilities

We offer a full range of services, from asset management to post-trade processing, to enable a capital markets transformation.

 

Asset Management

We help asset managers innovate growth strategies, build customer engagement and improve operations.

 

Wealth Management

From robo-investing and hybrid advice, to the next generation of wealth, we help wealth managers transform.

 

Investment Banking

We help investment banks respond to change – from new technologies to regulations, from operating model to value creation.

 

Market Infrastructure

We help exchanges, clearing houses, central securities depositories and custodians develop strategies, technology & operations for the next decade.

 

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Communications and Media

Our data-driven, open-platform models and agile services are scalable and designed to drive growth across your business.

 

Communications consulting

Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.

 

Media consulting

Learn about how we help media and entertainment businesses outmaneuver uncertainty, with end-to-end transformation expertise.

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Consumer Goods & Services

Our data-driven, open-platform models and agile services are scalable and designed to drive growth across your business.


Communications consulting

Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.


Media consulting

Learn about how we help media and entertainment businesses outmaneuver uncertainty, with end-to-end transformation expertise.


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Energy

Fuel energy resilience and reinvention
Amid rising demand, fierce competition, a push for sustainability, plus inflation and supply chain challenges, oil and gas companies need to adapt quickly to remain competitive.


Energy now

50% the estimated growth in demand for secure and sustainable energy over the next three decades as global GDP and populations grow

48% of executives expect their organization to primarily benefit from investments in AI in terms of improved effectiveness

99% of energy executives agree investments in emerging technologies will help their organizations remain resilient on the global stage

97% of energy executives agree the convergence of digital and physical worlds over the next decade will transform their industry


How to reinvent energy

 

Energy transition
Shift from setting targets to delivering tangible decarbonization outcomes. With just 18% of companies on track for net zero by 2050, it’s time to earn stakeholder trust through real decarbonization actions. Let us guide you from targets to tangible impact.

Data and infrastructure security
Secure the digital core and protect your physical assets
Cyber threats targeting energy companies are relentless, from pipeline controls to drilling operations. Don’t get complacent— secure your digital and physical assets to safeguard your business.

Operations
Supercharge operations with data and AI to remain agile and resilient
Volatile market conditions, regulatory pressures, and evolving energy demands require resilient operations. With digital at the core, energy companies can optimize production, predict maintenance needs, and enhance decision-making in real time.

34% In the next three years, C-level leaders will focus on leveraging AI to improve operational resilience and effectiveness.

Talent & organization
Power up your workforce and reinvent talent and ways of working
It’s not just about the rigs and resources—it’s about the people powering them. Harness the power of tech and human ingenuity to reinvent your workforce.

Customer experience
Create experiences for lasting loyalty
Customer expectations are shifting fast, and loyalty must be earned. Fuel retailers can reimagine the customer experience by investing in data, tech, and AI, fostering innovation, building resilient operations, and pursuing sustainable growth strategies.
71% of industry leaders believe AI-driven customer insights and personalized marketing are a priority.

COST AND PRODUCTIVITY REINVENTION
Transform costs for resiliency and growth in a volatile world
In an industry marked by intense cost pressures and market volatility, smart decisions are a must. With digital technology at the core, energy companies can reinvent their cost base, boosting growth and sustainable value.

Enterprise platforms
Boost your enterprise with cloud solutions for a competitive market
In today’s shifting energy market, competition is fierce. Rise above with cloud-based platforms powered by AI and data analytics. Empower your workforce, optimize operations, and drive reinvention across your enterprise.


73% of energy C-suite executives view generative AI as a catalyst for reinvention

SUPPLY CHAIN
Build a smart supply chain for a shifting market
60% of global emissions come from supply chains, with oil and gas playing a key role. Redesign your supply chain to support net-positive goals, boost circularity, and build resilience for a sustainable future.

 

Segments we support

 

Upstream
Drive innovation across the upstream lifecycle with tailored solutions for exploration, production and abandonment to optimize efficiency and sustainability.

Integrated Gas
Deliver lower-carbon energy through advanced LNG solutions, transforming natural gas into a cleaner, more efficient power source for a sustainable future.

Downstream
Scale innovation in refining, processing and distribution to meet evolving consumer demands for energy products and transition fuels.

Fuels Retail
Transform the customer experience at the service station with solutions that capitalize on digital technologies.

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High Tech

Our latest Accenture study reveals eight trends that are triggering a new industry paradigm for high tech. Evolving customer needs and macro-level shifts are spurring the need for technological evolution and operating model re-invention.

Capabilities

Working with Accenture means working with a cross-functional team of experts who bring the knowledge and support you need to scale new products, platforms and business models quickly.

 

Cloud for High Tech

Accelerate innovation, intelligence and business value at speed and scale to achieve the full promise of cloud.

 

As-a-Service Business

Embrace digital strategies, offerings, products and experiences, increase revenue and gain competitive edge.

 

Intelligent revenue growth

Drive top-line revenue growth and margin improvements with the right data and advanced AI & ML tools.

 

Intelligent supply chain

Build an intelligent, customer-centric supply chain with leading-edge technologies.

 

Connected product innovation

Design compelling, holistic user experiences with smart connected products for new business models.

 

Modern platform engineering

Comprehensive engineering services helping companies differentiate in the digital era.

 

Recharge growth with M&A

Unlock opportunities to broaden product portfolios and fuel short-term and long-term growth through new M&A

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Industrial

Excelling at speed in industrial
A myriad of trends, from technology shifts to evolving B2B customer expectations, software-driven product purpose, enhanced services, and more, are driving companies to embrace continuous reinvention. The time is now to redefine industrial business models.


Industrial now

 

81% of time to market reductions can be achieved by using new technologies such as cloud, digital twins and agile engineering

90% of industrial customers see clear benefits in digitized B2B sales processes leading to a potential profitability increase

60% of the revenue of industrial companies will be generated by services in the next five to ten years

75% of industrial CEOs are upskilling their workforce for the future labor market due to the shift to autonomy and electrification


How to reinvent industrial

 

Cloud, Lean Processes & New Digital Core
Unlock growth and agility through a modernized digital core
Industrial companies must modernize tech to escape legacy constraints and to stay competitive. Embrace cloud, lean processes and a strong digital core for efficiency, agility and sustainable growth.

Connected Products & Services
Turn connected products into “as-a-service” models and new revenue
Tomorrow's products will be intelligent, connected, sustainable and customer-centric. Use data, AI, and lightning-fast connectivity to redefine the value of industrial products and services.

B2B Customer Engagement
Reimagine B2B customer engagement for a competitive edge
In today's competitive industrial landscape, elevating customer engagement is crucial. Address evolving customer expectations and drive sustainable growth by transforming your go-to-market models.

Intelligent Operations
Rethink operations and supply networks for a resilient value chain
Companies forgo $1.6 trillion in potential revenue due to supply chain disruptions. Rethink your value chain—across suppliers, processes, and customers— with resilient networks, AI, and sustainability.

Agile & Sustainable Production
Drive hyper-automation for agile and sustainable production
Manufacturers face labor shortages and evolving sustainability standards. Use hyper-automation to bridge this gap, enabling agile production and reducing waste.


Segments we support

 

Industrial and Electrical Equipment
Crafting the engineered product of tomorrow–from machinery and industrial equipment to electrical components and beyond.

Industrial and Automotive Suppliers
Innovating parts, modules, systems, and software for industrial manufacturers and automotive suppliers.

Heavy Equipment
Elevating agriculture, mining, and construction machinery towards intelligent, connected, autonomous, and sustainable equipment.

Consumer Durables
Enhancing connectivity, intelligence, and sustainability in commodities–such as white goods, home appliances, and tools–that consumers use repeatedly over a prolonged period.

Freight and Logistics
Optimizing global supply chains for carriers, integrators, freight forwarders, ports, and terminals to deliver integrated transportation services from source to end customer.

Construction, Engineering and Real Estate
Fostering a sustainable and resilient digital future for one of the largest sectors of the world economy–from capital projects and infrastructure to buildings, production sites, and real estate services.

Business Services
Elevating industrial excellence through a comprehensive suite of services–from testing and inspection to facility management and law services and more.

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Insurance

 

The insurance industry is at the heart of digital disruption and convergence. Leading insurers are broadening and diversifying their products and services as they align to meet the changing needs of their clients. This includes investing in customer-facing, cloud-based digital innovations and creating unexpected new ecosystems that serve a broad suite of customer needs. Insurance carriers are also reflecting on their role in society, forging sustainability initiatives and championing diversity in their leadership and agents.

 

How we can help

Insurance is going digital. Whether it's streamlining business processes or enabling new operating models, we're helping our clients transform.

 

Omnichannel client experiences

Build an innovative, engaging insurance platform.

 

Reimagining insurance operations

Harness the power of human + machine to establish resilient operations to future-ready your business.

 

Insurance workforce transformation

Embrace future insurance workforce trends.

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Natural Resources

Be a steward of the world’s natural resources
As the world looks towards decarbonization, mining, metals, forest products and building materials companies face increasing pressure to shift from being resource producers to resource stewards.

Natural resources now

83% of natural resources executives have adopted an enterprise-wide strategy to reinvent all functions and business units
95% of natural resources CxOs say technology is a key element of their competitiveness
83% of natural resources, CxOs are interested in exploring the potential use of Gen AI for tasks like text generation and customer service automation
80% of surveyed consumers plan to buy more eco-friendly products over the next five years


How to reinvent natural resources


ACCENTURE + SAP
Reinvent growth by modernizing your digital core with SAP
Leaders who invest in tech and innovation grow revenue 5x faster. Now is the time to accelerate growth. Reinvent your digital core with modern practices—discover how to boost ROI and drive agility.

NET-ZERO TRANSITIONS
Discover net-zero solutions that drive sustainability imperatives
With just 18% of companies on track for net zero by 2050, it’s time to earn stakeholder trust through real decarbonization actions. Let us guide you from targets to tangible impact.

SUPPLY CHAIN NETWORKS
Reimagine your supply chain to benefit your business—and the planet.
Businesses miss $1.6T annually to supply chain vulnerabilities and disruption. Reimagine your strategy now—unlock growth, build resilience and make a positive impact on the planet.

INDUSTRIAL
Redefine industrial business models for future growth
81% of time-to-market reductions can be achieved by using new technologies such as cloud, digital twin and agile engineering. Take advantage of these shifts in technology to redefine industrial business models.

DIGITAL ENGINEERING & MANUFACTURING
Digitize what you make, revolutionize how you make it
With companies investing $1B in manufacturing and supply chain resilience, ensure your investment pays off. Embed data and AI to drive growth, efficiency and customer relevance.

TALENT TRANSFORMATION AND SKILLING
Reinvent how you work to secure and nurture the best talent
Fortune 500 leaders cite talent shortages as their top challenge—don’t let it derail your success. Unlock your organization's potential by harnessing data, AI and human expertise to thrive.

GENERATIVE AI
Make sure you’re poised to grow with a strong Gen AI foundation
97% of companies know gen AI is transformative but only 31% have invested significantly. Scale across functions and redefine LLM with your data to increase productivity, accuracy and business context.


Segments we support


Mining
Navigating a once-in-a-generation opportunity to tackle industry-wide challenges by optimizing the digital core, enabling sustainable operations and shifting from mineral producers to resource stewards.

Metals
Guiding metals companies to establish intelligent operations, reduce risk, empower workers and meet sustainability goals.

Forest Products
Embracing the circular economy and helping forest products and building material companies achieve safe and sustainable operations in a digital world.

Building Materials
Whether concrete, marble, clay or other aggregates, we help industry leaders reinvent mining, quarrying and processing of raw materials used to build a better tomorrow.

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Public Service

Public Services today for stronger communities tomorrow.
Facing limited resources, increasingly rapid technology advances and a state of permacrisis, public service organizations who embrace continuous change can have meaningful impact on outcomes for individuals and entire communities.


Public service now


200% increase in global disruption since 2017
1 in 4 central government workers across OECD countries were aged 55 or over in 2020
36% of people we surveyed in 10 countries say government agency processes and interactions are intuitive

Resiliency for better mission outcomes
Now is the perfect opportunity for leaders of government agencies to reimagine their operations to build resiliency and deliver better outcomes for all.


How to reinvent public service


Cloud and digital platforms
Build a technology infrastructure that evolves to serve changing public needs
Legacy infrastructure cannot keep pace with change. Adopt cloud technology to deliver value faster and future proof public services.

Citizen experience
Design services for people, not agencies
53% of citizens are frustrated with public services. Prioritize secure and personalized services to build community trust and confidence.

Sustainability
Lead the way to more sustainable communities
As policy stewards, public sector has a significant role to create a more sustainable future. Don’t just keep pace, lead the race to net zero.

Talent and Workforce transformation
Build the public service and community workforces of tomorrow. The public sector needs to transform its own work processes and support businesses and communities. Prioritize upskilling, restructure work, and navigate economic shifts to build an inclusive and resilient future.

Back Office Transformation
Improve efficiency with an intelligent back office. With budgetary constraints and limited resources, public service organizations need to transform the back office. To boost performance, take a holistic approach to people, processes, and technology.

Security
Boost cybersecurity to protect data and build public trust. Public service organizations manage sensitive data and are at risk of targeted cyberattacks. Adopt strong cybersecurity measures to prevent threats and maintain public trust.

Data and Artificial Intelligence
Elevate public services with data and AI solutions. Integrate data and AI to boost decision-making, streamline operations and to better serve the communities.


Segments we support


US federal government
Design and deliver the next generation of government services and improve citizen experiences.

Social services
Become more agile and responsive with digitally-enabled services that have users at the heart to deliver better outcomes.

Defense
Think about innovation as a capability and become future ready while delivering mission outcomes, now.

Cities, transportation and infrastructure
Work towards a greener and more connected future

Revenue
Ensure efficient, fair tax and revenue enforcement and collection.

Public safety
Adopt a preventative approach and enable a new era of public safety.

Education
Create new ways to connect and learn. Education is being transformed from a place to a platform.

Border services
Be more collaborative, connected and intelligent and create new ways to enable seamless and secure travel and trade.

Public health
Use data-driven insights to deliver outcomes for state and local communities affordably, efficiently and with equity.

Post & parcel
Sustainability of the last mile is a key competitive advantage. Embrace digital transformation to accelerate growth and great service.

Nonprofit
Tap into innovative digital technologies to better deliver your mission and meet constituents’ expectations.

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Retail

Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.

 

ai.RETAIL

Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

 

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

 

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

 

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

 

Retail Workforce

Redefine the future of work and create omni-connected experiences to skill and scale a future-ready retail frontline and corporate workforce.

 

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

 

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

 

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

 

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Travel

Discover new destinations with Travel, the travel industry is no stranger to disruption. And in the post-pandemic world, travel companies must continuously reinvent to outwit unforeseen circumstances, while providing cohesive, elevated experiences for customers.


Travel now


78% of consumers plan to travel for leisure in the next 12 months
45% of travelers find their travel experiences unauthentic
100% of travel executives interviewed agree that technology plays a critical role in all current and future reinvention strategies
35% of travel companies state that legacy technology is the main barrier in delivering their reinvention strategy


How to reinvent travel


Traveler Experience
Travel is personal. Meet consumer demands with relevant experiences. Changing customer expectations paired with increased demand impact your ability to deliver seamless experiences. Gen AI and automation present a significant opportunity to elevate the travel experience. 74% of consumers have abandoned purchases due to overwhelming complexity and too many options.

Technology Transformation
How to prepare your people for new tech innovations. 35% of travel companies say legacy tech is holding them back. Embrace transformative solutions to drive faster change. Learn how to modernize, boost agility and innovate with a strong digital core.

Data-led travel operations
Enhance performance, reduce costs and increase real-time decision making. With just 6% of travel companies feeling future-ready, those leveraging data and insights will lead the way. Uncover how automation can enhance your revenue and decision-making today.

Sustainable travel strategy
Define your pathway to sustainability. With 59% of consumers prioritizing sustainability, it’s crucial to act now. Responsible travel practices attract customers, investors and talent. Discover how sustainability fuels growth.

Talent transformation and skilling
Cultivate the skills needed to deliver world-class traveler experiences. As technology evolves, so does the need for skilled personnel. Addressing the current skills gap, investing in training and development play a vital role in enriching the industry’s talent pool.

Recovery strategy & sustainable growth
Build a growth strategy that creates revenue streams fit for future growth. Travel companies need new revenue streams to counter pressures and grow sustainably with loyalty programs and partnerships. It’s time to embrace modern traveler needs and collaborate across industries.


Segments we support


Aviation companies
Discover new operational efficiencies for airlines and airports that streamline the traveler experience.


Hospitality companies
Tap into data-driven insights with industry expertise that drives growth and propels you ahead of the competition.

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Utilities

Radically reinventing Utilities for net zero. Utilities are the cornerstone in the transition to a carbon-neutral world. Achieving net-zero ambitions requires radical moves toward reinvention that will generate sustainable value for all.


Utilities now

  • 40% of the world’s CO2 emissions are generated from electricity
  • 87% of utilities are currently on a trajectory to miss their net-zero goals
  • $200T potential investment opportunity that opens up from the energy transition by 2050, led by electric vehicles and low-carbon power as the biggest markets
  • 14M projected new jobs that will be created related to clean energy technologies by 2050


How to reinvent utilities


Energy Transition Services
Speed your utilities organization’s path toward a net-zero future

Capital projects and low-carbon infrastructure
Complete large, long-term infrastructure projects more efficiently and with less risk

Future-proof workforce
Reimagine and redefine what, how and where work is done for the new energy system

Data & Analytics
Unleash the value of data and insights into the fabric of the utilities organization for greater performance

Supply Chain
Build future-ready supply chain networks that balance the evolving expectations of customers, employees, investors and others


Segments we support


Power Generation
Uncover a low-carbon future of innovation and transformation for generators

Renewable Energy
Scale renewables for greater competitiveness and growth

Transmission and Distribution
Transform power networks for net-zero future

Energy Retail & Customer Experience
Enable new connected energy and energy-efficient experiences for people and businesses.

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Consulting Solutions By Capability

Cloud

Take the world by cloud. Cloud computing becomes more integral to driving reinvention and meeting the ever-changing needs of people around the world every day.


Cloud now

 

  • 86% of companies reported an increase in their cloud initiatives over a two-year period
  • 57% of IT budgets are spent on maintenance rather than innovation with technologies like cloud and AI
  • 2-3x probability to innovate for the companies who are using cloud to transform their business and products
  • $10B+ collective spending on innovation per month by the major cloud providers


Reinvent with cloud


Data Services
Ready your data for the new demands generative AI. 47% of CXOs say data-readiness is the top challenge in applying generative AI. Building a modern data foundation is the first investment companies must make to realize the true value of AI and gen AI.

Application Transformation
Become a world-class software organization. 40% of companies cite outdated applications as a key barrier to cloud value. In today’s fast-paced landscape, adaptability is essential. Here’s how to transform your apps and unlock new business potential.

Modernization Services
Drive value with modernized cloud. 25-40% of enterprise cloud spend goes to modernization. Coordinated modernization efforts transform tech to optimize processes, boost security, spark innovation and drive growth.

Edge Computing
Process data near its source, faster and at scale. Users' smart devices generate data constantly. By processing data closer to its source, edge computing can improve performance, reduce costs, enhance security and provide a better user experience.

Cloud Infrastructure
How to build a modern infrastructure that evolves to your business needs. Traditional infrastructure can’t keep up with change. Embrace a modern infrastructure with the compute, network workplace and data capabilities to meet today's and tomorrow's opportunities.

Network
Ignite next-level performance with secure, scalable software-driven networks. Companies with outdated networks struggle to meet changing business demands. A modern network can help meet those demands and improve efficiency, cut costs, boost collaboration and enhance security.

Cloud Strategy and Design
Craft a cloud strategy that delivers value and flexibility. Only 42% of companies report achieving expected returns from cloud. It takes a custom strategy to meet your unique goals. Learn how to make the most of cloud's potential to reinvent your business.

Infrastructure Managed Services
Manage mounting IT complexity to accelerate reinvention. 82% of top-performing companies use managed services for cloud success. Leverage the expertise of trusted partners to manage and transform your IT infrastructure

Application Managed Services
Navigate application complexity with AI and the cloud. Application complexity is on the rise, and disruption is at an all-time high. Integrate cloud, Gen AI, and new technologies with traditional managed services approaches to achieve greater value faster.

Cloud Security
Protect data, applications and infrastructure in your cloud environment. 41% of companies cite security risks as a major cloud barrier. Overcome the obstacles with cost-effective, scalable solutions that support business resilience and advance your cloud strategy.

Sustainable Technology
Sustainability by technology, sustainability in technology. Technology fuels sustainability but can also bring new challenges. Take control by minimizing your tech footprint. Implement measures to reduce your environmental impact while cutting costs.

Mainframe services
Transform your mainframe to unlock agility and innovation. Companies struggle to balance complex legacy updates and innovation. Today, cloud and gen AI offers a better path. Embrace this shift to accelerate mainframe modernization, adapt and innovate faster.

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Customer Service

Turn customer service and proactive support into a growth engine. Impersonal and inconsistent interactions are leaving organizations scrambling to understand how to better support customers. Delivering seamless, data-driven experiences that feel intuitive, not reactive, is vital to unlocking new opportunities for growth.


Customer service now

  • 50% of B2C customers and 37% of B2B are more likely to purchase more from companies that listen and incorporate service feedback  
  • 70% of service agents want to see more aspects of customer interactions automated
  • 70% of customers spend more with companies that offer fluid, personalized and seamless experiences
  • 67% of CSO/CCOs say their organizations will invest in gen AI for the customer service area


Deliver a support experience that can’t be ignored and create long-lasting value for the people who matter most to your business.


VISION, STRATEGY AND IMPLEMENTATION
Design, implement and run a service function that delights customers. Customer standards, tech advancements and business pressures are moving support beyond the traditional cost-focused model. Build trust with customers while growing your share of wallet with a vision, strategy and delivery for a future-proofed service function.

PRODUCT AND SERVICE INNOVATION
Inspire with products and services designed to be delightfully simple. 95% of new products fail. With companies struggling to align their ambitions with customer needs, the ability to create lasting products and services is critical. Connect strategy, innovation, and execution to create an experience customers love.

TECHNOLOGY AND TALENT ENABLEMENT
Accelerate personalized support interactions with the right tech and talent. 67% of CSO/CCOs plan to invest in AI for their service area, but do they know which investments are best? The right tech and talent training can improve efficiency, retain employees and provide a personalized support experience for customers.

DATA AND INSIGHTS
Strengthen loyalty and retention with the help of customer data and insights. 84% of service leaders say customer data is “very or extremely important” for achieving organizational goals. Take steps to turn complex data into future insights and turn customers in long-term advocates.

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Cybersecurity

De-risk tomorrow by boosting cybersecurity today. Infuse cybersecurity into your strategy and ecosystem to protect value, help prevent threats and build trust as you grow.


Cybersecurity now

 

  • $10.5T estimated yearly cost of cybercrime in 2025
  • 86% of business leaders believe global geopolitical instability is likely to lead to a catastrophic cyber event in the next two years
  • 200% levels of disruption increased from 2017 to 2022


Reinvent with cybersecurity


Cyber Strategy
Design and operationalize a secure business strategy to protect value and customer trust. Cybersecurity isn’t just an IT issue – it's a critical business priority. Integrating your cybersecurity strategy with business goals is essential for driving reinvention and growth.

Cyber Resilience
Ready to respond quickly to unseen security threats and new regulations? 74% of CEOs worry about their ability to minimize cyberattacks. Organizations must adapt swiftly and scale operations with real-time insights. Discover how to identify threats and respond fast.

Cyber Protection
Rapidly modernize security to safeguard your digital core. Companies are most vulnerable to cyber-attacks during digital transformation. Learn how to adopt zero trust principles and protect your business.

Quantum Security
Shield your data for a quantum-safe future. Breakthroughs in quantum computing threaten 75% of the encryption currently in use. Kickstart your organization’s quantum security journey today to ensure long-term security and compliance. 75% of encryption in use today is at risk

Cyber-Physical Security
Protect your operational technology and connected products confidently. With greater connectivity comes more operational and smart product vulnerability. Turn infrastructure security into a business enabler with seamless cyber-physical protection for a safer, smarter future.

Cyber Industry
Is your cyber resilience fit for your industry? Cyber resilience must be customized to fit your industry’s unique needs. Tailor your solution to effectively secure products and organizations. Get industry-specific protection now.

Cybersecurity Centers
How will you outsmart your toughest cybersecurity challenges? Cyber-attacks are becoming more sophisticated. Leverage managed services, advanced analytics, intelligent automation and integrated defense to out-innovate attackers.

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Data and AI

Lead in the age of generative AI. In the last 30 years, no technology has promised to change everything across a business—until generative AI. Today, AI is the number one driver of business reinvention. And data readiness is one of the most important factors for AI success.


Data and AI now

 

  • 97% of executives said generative AI will transform their company and industry
  • 67% of organizations plan to increase spending in technology and are prioritizing investments in data and AI
  • 75% of executives said that “good quality data” is the most valuable ingredient to enhance their generative AI capabilities
  • 10-15% more revenue growth is achieved by data-driven companies than by their peers

 

Reinvent with data and AI


Data Services
Ready your data for the new demands of generative AI. 47% of CXOs say data-readiness is the top challenge in applying generative Al. Building a modern data foundation is the first investment companies must make to realize the true value of Al and gen AI.

Responsible AI
Close the gap between responsible AI intention and execution. You must trust AI to get value from it. Take intentional steps to operationalize responsible AI across your enterprise to create value, build trust and protect your company from risk.

Generative AI
Use generative AI to drive growth and productivity across the enterprise. 97% of companies know gen AI is transformative but only 31% have invested significantly. Scale across functions and refine LLMs with your data to increase productivity, accuracy, and business context.

AI Strategy and Value
Where can you apply gen AI for the largest ROI? Embrace generative AI to assess your entire value chain on an ongoing basis and continually suggest where it can give you the best ROI, putting you on a never-ending improvement curve.

AI Talent and Workforce
Get your workforce ready for AI. Generative AI puts people at the heart of reinvention, and organizations need to prepare their employees, reshape their workforce and reinvent work for the gen AI era.

Accenture AI Refinery
Scale AI across the enterprise. Due to scaling challenges, only 9% of companies have fully deployed an AI use case. AI Refinery™ is a comprehensive platform that addresses the barriers to scaling and drives reinvention through AI.

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Digital Engineering and Manufacturing

Digitize what you make, revolutionize how you make it. Use data and AI to reinvent your engineering, manufacturing, infrastructure and capital projects. Drive more efficient and sustainable operations, greater productivity, customer relevance and growth.


Digital engineering & manufacturing now

  • $1B Is the average investment companies will make in manufacturing and supply chain resiliency
  • 68% of companies plan to boost investments in multi-skilled workforce over 3 years to enhance agility
  • 78% of companies will use multiple manufacturing sites in 3 years’ time to boost flexibility, responsiveness and sustainability
  • $1.6T is the potential revenue growth left on the table annually by companies, as engineering, supply, and production vulnerabilities are exposed by disruptions


Reinvent with digital engineering & manufacturing


Digital Production & Operations
What will you gain by automating your operations? Mitigate rising costs and talent scarcity. Use data, cloud and AI to move towards autonomous operations to drive efficiency, sustainability and growth.

Infrastructure & Capital Projects
Improve project performance and outcomes now and in the future. Project demand is soaring, and complexity is rising. Only the right blend of people, process, data, and tech can meet this challenge and deliver on-time, on-budget, with intended outcomes.

Digital Engineering and R&D
Launch new and improved products faster at reduced costs when you transform your traditional R&D and engineering operations with digital twins, data, AI and cloud.

Smart connected products & services
How to design products customers actually love. With 73% of customers expecting better personalization, you must move to platform-enabled physical products and services to unlock new value. And ultimately pivot to an as-a-service business.

Intelligent Asset Management
Upgrade from reactive to proactive solutions with data and AI. Asset health is crucial for operational success. Harness data and AI for predictive insights, enhanced decision-making, minimized risk and optimal asset management.

Advanced automation & robotics
Level up your manufacturing. Team people with automation and robotics. Manufacturers are navigating labor shortages and new sustainability standards. Use advanced automation and robotics to bridge this gap, improving production resilience and minimizing waste.

Aftermarket Services
How can you grow customer loyalty and revenue post-sale? With 80% of customers valuing experience as much as products, it’s time to elevate your aftermarket operations. Harness intelligent managed services to enhance satisfaction and streamline efficiency.


Areas we support

 

Engineering Services
From prototyping and design to systems engineering, testing and validation, our engineers work right at the heart of your produc

Supply Chain
Reimagine, build and operate your supply chain network to orchestrate change, simplify life and positively impact business, society and the planet.

Software Defined Vehicles
Build and monetize digital platforms to create, deliver, and continuously shape unique customer experiences.

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Emerging Technology

Emerging tech shapes the future. In a rapidly changing world, embrace emerging technology to transform and achieve greater efficiency, effectiveness, and breakthrough innovation.


Emerging technology now

  • 96% of executives agree that the convergence of digital and physical worlds over the next decade will transform their industry
  • 95% of executives believe next generation computing will be a major driver of breakthroughs in their industry over the next decade
  • 93% of executives agree that with rapid technological advancements, it is more important than ever for organizations to innovate with purpose
  • 83% of executives believe science tech capabilities could help address society’s greatest challenges in health-related issues and diseases


Reinvent with emerging technology


Quantum Security
Shield your data for a quantum-safe future
Breakthroughs in quantum computing will threaten 75% of the encryption that’s in use today. Kickstart your organization’s quantum security journey today to ensure long-term security and compliance.

Space Tech
Harness space tech for a $1 trillion breakthrough
Revolutionize disaster response, supply chains and agriculture with satellites, microgravity and data. With the space economy set to reach $1 trillion by 2040, how will you engage with the next frontier?

Material Science
Rethink product materials for enhanced sustainability and performance
Traditional material development is changing with digital innovation and sustainability concerns. Companies must embrace digital and smart materials for both environmental impact and performance improvements.

Blockchain & Web3
Decentralized solutions to build digital trust and revolutionize operations
Establish trust in the digital age with Blockchain & Web3. Improve security, transparency and efficiency, while fortifying your systems. You’ll be ready to thrive and lead in the new internet era.
76% of CEOs say citizens trust is critical to business competitiveness.

Industrial Spatial Computing
Turn physical spaces into smart, data-driven environments
Join the augmented reality and real-time data revolution or risk falling behind. Discover how industrial spatial computing can enhance efficiency and reduce costs.

Robotics
Automate to tackle repetitive tasks, cut costs and boost precision. 68% of organizations are boosting robotics spending by 5% each year to supercharge automation and elevate customer experience. Are you ready to harness AI and robotics to propel your business forward? 68% of organizations expect to increase their robotics spend by up to 5% per year

Consumer Spatial Computing
Make every experience an immersive experience
With 71% of AR shoppers feeling more connected through virtual demos, consumer spatial computing is changing the game. Shift from screen-based interactions to immersive, context-aware experiences.


How to innovate

 

Research and Development
Disruption is the new normal and innovation is the answer. Apply R&D to prototype and develop breakthrough ideas to reinvent business models, create new products, and open markets. Co-invest to shape the genesis of new science and technology.

Incubation Services
Rapidly deliver value-driven emerging tech for early market entry. Be an early mover with emerging tech like post-quantum security, space, bio-innovation, science-tech, and advanced enterprise robotics. Harness industry-wide and client-specific solutions for success.

Delivery
Drive repeatable, reliable and scalable innovation. Make no regret moves with pre-tested cutting-edge solutions. Use our codified approaches to industry-specific problems to get from change to value, faster.

Consulting Services
Solve your most pressing problems and discover new opportunities. Systematically prioritize breakthroughs across the value chain with emerging technology and turn those strategic bets into real, differentiated sources of value that competitors can’t easily capture. Build new realities and embed a culture for sustainable growth.

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Finance and Risk Management

Create a resilient financial future. Stay resilient through intensifying market disruptions and escalating business volatility. There's pressure on Chief Financial Officers (CFOs) and Chief Risk Officers (CROs) to manage complex transformations while sustaining performance, profitability and resilience. Integrating generative AI is crucial, enabling smarter, faster decision-making and enhancing risk management strategies to navigate a challenging landscape effectively.


Finance and risk management now

 

  • 93% of CFOs say the responsibility they’ve been entrusted with feels much greater than in the past
  • 90% of CFOs call the shots on business-critical decisions that impact the entire organization, not just finance
  • 83% of risk leaders believe that complex, interconnected new risks are emerging at a more rapid pace than ever before
  • 72% of risk leaders say their risk management capabilities have not kept pace with the rapidly changing landscape


How to reinvent finance and risk management


Risk and Compliance
Simplify compliance and improve risk management with AI-driven solutions. 93% of risk leaders believe AI simplifies compliance. Upgrade your risk function with AI-driven solutions and controls to meet regulatory and operational requirements.

Finance Platform Transformation
Is your finance function stuck in the slow lane? In volatile markets, speed is key. With an advanced finance platform, cut data gathering time by up to 57% and expedite reporting by up to 75%, liberating finance talent to focus on advising your business.

Enterprise Performance Management
Accelerate accurate business decision-making with better data and insights. Accurate financial foresight is essential, yet many organizations lack the needed tools. Achieve an up to 95% increase in reporting quality with integrated, enterprise-wide financial planning and analysis.

Sustainability Measurement
Devote equal energy to ESG and financial measurement and pivot to growth. Only 26% of CFOs trust their ESG data. Dependable data is crucial for compliance. Discover how generative AI and advanced data capabilities can address data deficiencies—and boost your competitive edge.

Finance Managed Services
Halve your costs with our managed services model. Slash costs by up to 50% with our managed services model, which allows you to tap into the latest technologies, our extensive network of ecosystem partners and 40,000+ specialized talent based on need.

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Infrastructure and Capital Projects

Plan, manage and execute capital projects efficiently. Combine human ingenuity with data and AI to deliver large-scale projects on time and within budget, while also achieving broader investment and sustainability objectives.


Why reinvent capital projects?


Government policies, manufacturing shifts, energy transition, and aging infrastructure mean project demand is surging. Yet with siloed operations, workforce challenges, and fragmented processes, owners are struggling to deliver projects that meet project objectives. By combining strategy, data, and direct support on the ground, you can address today’s challenges and help build a better world for the future.


How AI is changing infrastructure and capital projects

 

AI can get you closer to ‘on time’ and ‘on budget’. Imagine having reliable insights for quick decision making. Or automation that improves efficiency in contracts, workflows, and reporting. Picture being able to test different design and execution options to perfect plans and solve construction issues before starting work onsite. Think about the added security from better compliance and risk detection. AI provides the necessary support to deliver project performance.


What you can do


Assess your people, processes, governance, technology and data practices to identify quick wins and areas for efficiency and growth. Develop a roadmap and drive alignment to help reach your project, program and operational goals.
$4.2T is the expected growth in global construction work over the next 15 years. With so much money on the table, you must start with a strategy to ensure every dollar is used efficiently.

Fill your talent gaps with a specialized, experienced network of engineers, project managers and construction managers for hands-on support of your projects. 17% of companies say they have a multiskilled workforce today.

Empower your people with a digitized approach to planning, designing, managing, and executing your projects. Increase control, reduce risk, and manage stakeholders to focus on activities that drive project performance. Poor performance wastes 11% of every dollar on a large-scale project.

Build a digital thread of data that connects your workers and your physical and digital assets. This will give you a single view of your project system and reveal useful insights for real-time decision-making. 33% of owner-operators and engineering & construction contractors improve their performance with data-driven digital transformation.

Mitigate unforeseen changes that happen in siloed workstreams and reduce the risk of schedule delays by enabling data transparency that breaks down silos between teams and locations. 17% of companies say they have a multiskilled workforce today.

Assess the environmental risk and resilience of new site locations. Develop low-energy designs and consider prefabrication and modular construction. Embed digital solutions from the start to support emissions monitoring. 37% of total global energy-related CO2 emissions are attributed to the construction sector.


What you’ll achieve

  • A safer, more efficient worksite. Increase visibility with digital construction management tools that connect workers, materials, and machinery. Real-time monitoring of workers and assets increases field productivity and time spent on productive tasks.
  • Stronger synergy with contractors and consultants. Improve ecosystem performance by aligning on ways of working, tools and data sharing.
  • A supply chain that works for you. Boost supply chain efficiency by improving procurement spend, supplier relationships, logistics and transportation efficiency and inventory levels.
  • Decreased carbon. Achieve your sustainability and GHG emissions goals by using technology to embed sustainability in your strategy.
  • Stakeholder alignment. Alignment with internal and external stakeholders, from large organizations or municipalities to communities, can reduce risks that can impact project schedule and budget.
  • Cost control. Knowledge across funding, financing and capital deployment improve the project cost, operating model and delivery approach.
  • Smarter assets. Experienced industry professionals and cutting-edge tools enable the delivery of future-ready assets with reliable performance.

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Learning

Become a talent creator. While technology plays a key role in business reinvention, it’s your people who determine its success. Accenture LearnVantage helps you build the skills they need, and you want, to grow faster.


Why reinvent learning?

 

  • $10.3T of economic value can be created if enterprises across the globe take a responsible, people-centric approach to adopt gen AI
  • 61% of workers globally will need retraining by 2027
  • 94% of people around the world saying they are ready to learn new skills to work with gen AI
  • 5% of organizations only are actively reskilling their workforce at scale


How to reinvent learning


TALENT TRANSFORMATION & SKILLING
What are your workforce’s learning needs? By creating an enterprise-wide learning strategy, don’t wait to prepare your workforce today for tomorrow. Discover how to leverage talent insights to reskill and upskill them.

LEARNING MANAGED SERVICES
Reinvent learning at speed and scale. A growing talent shortage threatens Fortune 500 companies. Transform learning at speed and scale with comprehensive managed services can help.

LEARNVANTAGE ACADEMIES
Choose from our ready-to-go or custom learning solutions. Your workforce’s skills are crucial for digital advancement. Our pre-built or custom solutions developed with leading institutions and our own experts, boost expertise in data, AI, cybersecurity, smart manufacturing and more.

LEARNVANTAGE PLATFORM
Personalize learning with AI-curated assessment, content and services. Don’t let engagement slip—create an impactful learning journey now. Our AI-driven platform offers tailored content to fill your skill gaps and meet your organization’s growth goals.

CERTIFICATIONS
Trusted premier certification programs for business impact. Certification isn’t just a learning milestone—it’s to chart the course for growth and create a pathway for success. Elevate your workforce’s capabilities with industry-leading programs from our expanding learning ecosystem.

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Marketing and Experience

Marketing for a multidimensional world. Options multiply, and customer demand is constantly evolving. Being relevant is essential for growth—create meaningful customer experiences that directly address human needs.


Marketing now

  • 73% of customers expect companies to understand their unique needs
  • 90% of B2C and 84% of B2B executives agree—they can’t react fast enough to their customer’s changing lives
  • 44% of a company’s revenue, today is the CMO’s responsibility vs. 10% in the mid-2000s

 

Reinvent with marketing

Intelligent Marketing Performance
Create agility and drive change with data and insights to accelerate demand

Creative
Combine creativity and technology to create relevance for your brand

Brand, Creative and Marketing strategy
Drive differentiation, relevance and growth by focusing on purpose and value wherever your customers find you

Marketing Content and Campaign Activation
Create more effective content with a production-led, GenAI-powered approach that breaks through complexities

Product & Service Innovation
Create an always on innovation engine for life-centric products and services

Customer Service
Improve the customer care experience to turn customers into loyal advocates

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Metaverse

Welcome to new realities. The physical and virtual worlds are blending. The metaverse offers new ways to connect, create and consume. And it’s a fresh chance to generate totally inclusive, responsible experiences.


Metaverse now

  • 81% of executives say metaverse related technologies are inspiring their organization’s vision or long-term strategy
  • 90% of executives anticipate an increase in the level of resources their organizations will dedicate to metaverse related technologies in the next 3-5 years
  • $1T executives expect 4.2% of their revenues coming from metaverse in the next 3 years—a value of $1 trillion


Reinvent with us


Industrial Spatial Computing
Transforming physical spaces into intelligent, data-driven environments through augmented reality and real-time data. ​

Blockchain & Web3
Implementing decentralized solutions to enhance digital trust, security, and operational efficiency. ​

Decentralized Identity and Ownership
Empowering individuals with control over their digital assets and data, ensuring clear ownership and privacy. ​

Consumer Spatial Computing
Creating immersive, context-aware experiences that shift interactions from traditional screens to augmented and virtual realities. ​

These services are designed to help organizations navigate the evolving metaverse landscape, fostering new ways to connect, create, and engage. ​

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Sales & Commerce

​Accenture's Sales & Commerce services focus on helping businesses navigate the rapidly evolving digital commerce landscape by transforming complexity into convenience. ​

Key Insights:

  • 94% of global consumers now purchase through digital channels.​
  • 84% of executives report that commerce is growing faster than their organizations can adapt.​
  • 30% of executives identify attracting customers at the right cost as their biggest challenge.​
  • 56% of executives have prioritized short-term gains over long-term profit in the past two years.​

Sales & Commerce Offerings:

Sales & Commerce Strategy: Assisting businesses in cutting through complexity and the rapid pace of change by reinventing their sales and commerce foundations to drive profitable growth.​

B2C Commerce: Connecting brands with consumers across all online and offline channels to drive sales and efficiencies.​

Technology-Powered Experience: Leveraging technology, data, and insights to create seamless shopping experiences that enhance brand engagement and customer relationships.​

Intelligent Operations: Integrating new talent, innovative technologies, and efficient processes to optimize commerce operations, allowing businesses to focus on strategic initiatives.​

These services are designed to help organizations stay relevant by matching the pace of changing consumer preferences and turning complexity into convenience. ​

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Strategic Managed Services

Strategic Managed Services are designed to assist organizations in optimizing costs and accelerating growth by reinventing operations and delivering holistic value at scale. ​

 

Benefits of Managed Services:

  • 1.4x higher operating margins​
  • 2.2x greater total shareholder returns over three years​
  • 42% improvement in agile product and process innovation​
  • 34% better reduction in energy consumption and greenhouse gas emissions​


Key Offerings:

Managed Data, AI, and Automation: Enables real-time insights through generative AI and automation, facilitating data-driven decision-making.​

Global Capability Centers: These centers provide access to skilled talent and foster innovation, and 71% of organizations plan to invest in them within the next year.​

Managed Technology Transformation: Develop roadmaps for necessary operational and technological changes to support business objectives.​

Sustainable Process Services: Implements intelligent business operations to innovate and manage core processes efficiently.​

Cybersecurity Managed Services: Offers comprehensive protection against threats across the organization.​

Managed Infrastructure and Applications: Facilitates faster modernization and re-platforming to achieve strategic goals.​

 

Supported Areas

 

  • Finance Operations​
  • Supply Chain​
  • Sourcing & Procurement​
  • Digital Engineering & Manufacturing​
  • Talent and HR​
  • Marketing, Sales & Customer Service​
  • Banking & Capital Markets​
  • Insurance​
  • Health & Life Sciences​
  • Telecommunications & Network​
  • Compliance​
  • Legal​
  • Captive and Retained​
  • Operations Activation Services​
  • Trust & Safety

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Strategy

Strategy services are designed to help organizations commit to continuous reinvention, enabling them to achieve profitable growth while contributing positively to society.

Current Strategic Landscape:

  • 200% increase in global disruption between 2017 and 2022.

  • 58% of CEOs are not confident in their current business strategy's ability to strengthen future competitiveness.

  • 2.5 times increased likelihood of outperforming peers when emerging technology informs and shapes strategy.

  • 10% higher revenue growth realized by companies embracing reinvention.

Strategic Offerings:

  1. Macroeconomic Insights: Providing data-driven analyses to anticipate change and understand macroeconomic impacts, ensuring organizations are prepared for rapidly shifting global dynamics.

  2. Cost & Productivity Reinvention: Leveraging advancements in technology and generative AI to boost productivity and drive growth, focusing on long-term capabilities rather than short-term efficiencies.

  3. Corporate Strategy & Growth: Utilizing AI to unlock deep market connections and build growth plans that are resilient and adaptable to future challenges.

  4. Operating Model & Organization Design: Redesigning operating models to be dynamic and future-ready, allowing talent to thrive and organizations to adapt swiftly to disruption.

  5. Transaction Advisory: Employing technology-driven approaches to master deal-making in an evolving landscape, ensuring value creation aligns with organizational timelines.

  6. Product & Service Innovation: Collaborating to ideate, build, deliver, and scale new products and ventures, transforming visionary ideas into market-ready solutions.

  7. Technology Strategy: Addressing strategic business challenges by integrating technology, data, and AI to enhance competitiveness, performance, and innovation.

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Supply Chain Networks

Accenture's Supply Chain Networks services assist organizations in reimagining, building, and operating supply chain networks to drive positive impacts on business, society, and the planet.

 

Current Supply Chain Landscape:

  • Businesses miss an average of $1.6 trillion in annual revenue growth due to vulnerability to disruptions.

  • 64% of emissions originate from Tier 2 suppliers and beyond.

  • 43% of total working hours in supply chain roles can be transformed by generative AI.

  • 31% of companies take over 120 days to recover from disruptions.

 

Strategies for Reinventing Supply Chain Networks:

  1. Supply Chain Strategy:
    Transition from linear supply chains to resilient, autonomous, and circular networks to adapt to current and future business needs.

  2. Autonomous Supply Chain Networks:
    Implement technology, skills, and new ways of working to enhance business agility, responsiveness, and cost efficiencies.

  3. Sustainable Value Chain:
    Embed sustainability into supply chain operations to enable value chain decarbonization, resource circularity, and traceability.

  4. Strategic Managed Services:
    Elevate supply chain operations to refocus talent on strategic goals, unlocking potential with intelligent operations.

 

Areas of Support:

  • Cross-Supply Chain Network:
    Enhance resiliency, sustainability, and efficiency with end-to-end capabilities and a connected organization.

  • Engineering:
    Design and engineer new products and services more efficiently and sustainably.

  • Planning:
    Leverage visibility, AI, and decision intelligence to optimize inventory strategy and meet service requirements.

  • Sourcing & Procurement:
    Utilize AI and automation to find new competitive advantages in sourcing and procurement.

  • Manufacturing:
    Connect demand and production using data and AI to embed resilience, productivity, and sustainability.

  • Fulfillment:
    Increase warehouse and logistics performance, reduce costs, and embed responsible business practices through intelligent technologies.

  • Service Management:
    Enable as-a-service business models and aftermarket service and repair with advanced supply chain capabilities.

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Sustainability

Sustainability Services assist organizations in integrating environmental, social, and governance (ESG) considerations into their core strategies, aiming to enhance competitiveness and drive responsible business practices.

Current Sustainability Landscape:

  • 98% of CEOs acknowledge that sustainability is their responsibility.

  • Companies excelling in ESG practices achieve 2.6 times higher total shareholder returns.

  • Only 37% of the world's largest companies have publicly committed to net-zero targets, with nearly all off track.

  • A mere 16% of companies are reducing emissions at a pace sufficient to achieve net-zero by 2050.

Strategic Offerings:

  1. Sustainable Value Chain
    Enhancing value chains to improve margins by embedding sustainability into operations, thereby reducing costs and elevating brand reputation.

  2. Leadership Guidance
    Assisting organizations in shifting governance, processes, and culture toward sustainable practices, positioning sustainability as a strategic value driver.

  3. Technology Capabilities
    Implementing measures to minimize environmental impact while reducing costs, focusing on sustainability by technology and sustainability in technology.

Awards and Recognition:

  • Leader in Everest Group Sustainable IT Services PEAK Matrix® Assessment 2025

  • Leader in IDC Sustainability Finance and Accounting Services 2024 Vendor Assessment

  • Leader in the IDC EMEA CSRD Compliance 2024 Report

  • Leader in Everest Sustainability Enablement Tech Services PEAK Matrix® 2024

  • Leader in Forrester Report - IT Sustainability Service Providers Wave Q3, 2023

  • Leader in Everest Group Net Zero Consulting Services PEAK Matrix® Assessment 2023

Industry Applications:

Accenture's sustainability services cater to various industries, including:

  • Aerospace & Defense

  • Automotive

  • Banking

  • Capital Markets

  • Communications & Media

  • Consumer Goods & Services

  • Chemicals

  • Energy

  • Health

  • High Tech

  • Industrial

  • Insurance

  • Life Sciences

  • Natural Resources

  • Public Service

  • Private Equity

  • Retail

  • Software & Platforms

  • Travel

  • Utilities

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Talent & Organization

Driving Growth Through Talent and Technology.Thriving organizations are driving change at the intersection of technology and talent. The powerful combination of data & AI and human experience unlocks new work structures, roles, and environments that enable people and businesses to thrive.

Talent & Organization Now

  • #1 - Talent shortages ranked as the #1 threat to business by Fortune 500 leaders.
  • 93% of executives say it is more important than ever for organizations to innovate with purpose.
  • 11% Top-line productivity premium when unlocking the growth combination of data, technology, and people.
  • 94% of workers are ready to learn generative AI skills, but only 5% of organizations are providing training at scale.

 

Reinvent with Talent & Organization

 

Leadership & Culture
Develop the leaders and culture you need to create your future. Leaders who improve daily work experiences unlock 5x more human potential. Help your leaders guide change, adapt to evolving enterprise needs, and elevate their leadership skills.

Global Capability Centers
Access talent and innovation through global capability centers. 71% of organizations are making moderate to significant investments in capability centers in the next 12 months. These centers help secure scarce talent and accelerate innovation to unlock value.

Operating Model & Organization Design
Redesign your organization to be reinvention-ready. 69% of executives see their operating model falling behind disruption. Reimagine your organization to drive growth. Build a dynamic, talent-driven business that thrives today and tomorrow.

HR Transformation & Managed Services
Create leading people functions. Boost top-line productivity by up to 11% by uniting data, tech, and people. Empower HR with cutting-edge tools to drive transformation and lead your workforce into a generative AI world.

Change Management
Become an architect of change with the capabilities needed to thrive. Continuous change is the new reality—and navigating it effectively is essential to activating your strategy and delivering impact. Build a core change competency that puts people at the center.

Talent Transformation & Skilling
Retain talent and unlock the potential of your existing talent pool.Skilling and development is the #1 challenge to growth this year. Transform your approach to talent and equip your people with the right skills and capabilities to thrive today and tomorrow.

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Technology Transformation

Technology Transformation services help organizations reinvent their businesses by placing technology at the core. This enables companies to leverage innovation for building more resilient and efficient operations.

 

Current Landscape

  • 200% Increase in Macroeconomic Volatility
    Since 2017, there has been a significant rise in economic fluctuations, including unprecedented technological disruptions.

  • 97% of Executives Recognize Technology's Critical Role
    A vast majority of executives agree that technology is pivotal in their reinvention strategies.

  • 21% of Companies Integrate Technology Meaningfully
    Only a fifth of companies have advanced their strategies to incorporate technology in a substantial way.

  • 38% of CXOs Concerned About Adapting to Tech Advancements
    Heading into 2025, a significant portion of CXOs identify adapting to innovations such as AI and automation as a primary concern.

 

Strategies for Reinvention with Technology

  1. Technology-Driven Growth Strategy
    Leverage technology to shape business strategy, positioning, and performance. Tech-forward companies often outperform peers by expanding into new markets, developing talent, and creating innovative products.

  2. Tech Debt and Cost Management
    Rebalance and optimize technology investments to focus on activities that drive growth. Many executives identify AI as a key contributor to tech debt.

  3. Enterprise Architecture and Digital Core
    Build an AI-enabled digital core to enhance enterprise architecture. A strong digital core helps companies generate greater value, with many executives using AI to build smarter solutions.

  4. Operating Model and Organization Design for Tech
    Develop a dynamic, future-ready organization with data and technology at the center. Many executives recognize their operating models are struggling to keep up with disruption.

  5. Transformation Office & Value Management
    Establish a transformation office to prioritize goals, define success metrics, and drive value — especially since many transformations fall short of expectations.

  6. Cloud Strategy and Design
    Create a customized cloud strategy to deliver maximum value and agility. Many companies report not achieving full returns on cloud investments, indicating a need for more tailored approaches.

  7. AI Strategy and Value
    Embrace generative AI to continuously assess and optimize the value chain, ensuring long-term improvement and return on investment.

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Our Products

Accenture Life Insurance & Annuity Platform

Accenture Life and Annuity Software delivers modern software solutions to help clients meet evolving market demands and advance their digital agenda.


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ai.RETAIL

Accenture's ai.RETAIL solution allows retailers to become data-driven faster to thrive in a fast-changing world and continually reset the business.


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MyConcerto

myConcerto combines Accenture expertise and capabilities of our intelligent platform partners: SAP, Oracle, Salesforce, Workday, Microsoft and Adobe.


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myNav

Accenture myNav® helps you navigate the cloud with confidence, and get to value, faster.


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Digital Solutions By Capability

Digital, Data & Analytics

Imagine a steady stream of insights to help you make better business decisions. Data, analytics and AI have opened the door to entirely new possibilities.

But if your organization’s data is fragmented or low quality, it can’t be mobilized. You need to reimagine existing processes to ensure data is transparent, trustworthy and accessible at speed. Only then can data be used to maximize your technology and AI investments.

Accenture’s analytics services and solutions can help any organization grow and differentiate themselves against competition. We identify use cases that can deliver against your business priorities and create analytics solutions with the right talent and technologies to suit your needs. Your data’s destiny is one that can be leveraged to lift performance, resilience, and growth for years to come.

Our data and analytics capabilities

Data transformation

Data is at the heart of everything an enterprise aspires to do. Make your data more valuable on the cloud.

 Solutions.AI

AI solutions that deliver game-changing results for your business, fast.

Search and content analytics

Unlock the value in unstructured data – text, images, voice – with search, analytics, NLP, and machine learning.

AIP+

Rapidly generate insights to accelerate decision-making and speed-to-value.

Accenture SynOps

Unlock new sources of value and growth.

Business Process Services

Reinvent business performance, delivering sustainable value through intelligent operations.


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