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Actio Global
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Overview

ActioGlobal is the Agile transformation agency trusted by international Agile organizations of all sectors to shape high performance cultures and achieve exponential growth in the digital era.

Groups

Number of Employees

11-50

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Services Provided

Consulting

Capabilities
Industries
Footprint
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Regions

Europe, Latam

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Countries

Mexico, Portugal, Spain

Additional Information
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Year of foundation

2004

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Structure

Privately Held

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Offerings

Problems we solve

Transforming organizations

We are the artisans for Organizational Transformation. We transform our clients' companies into Digital High-Performance, New Work Organizations, meaning more agile, more adaptive and more competitive companies.


We transform for an impact

We develop new work cultures as well as digital and agile transformation models tailored to the needs of our clients, such as PEAK Agility at Danone, LEAD at Unilever, PEAK Performance at Adevinta, PLAY at Angelini Pharma, GROW at Grifols, KAIZEN at Aigües de Barcelona, TEAM at Idneo, or IMPROVING at Adam Foods and numerous others.

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Qualifying people

To shape New Work driven companies, we qualify our clients´ leaders and collaborators to build High-Performance Teams. We are not certifiers of theory in training classrooms, we are transformers of habits and routines of innovation and execution, where theory meets tough reality.


We qualify with an impact

We develop customized corporate training programs to achieve long-term impact at all levels of the organization.

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Digitalizing cultures

We digitalize work cultures through the implementation of digital technology for learning, innovation, collaboration, and decision making. 


We digitalize with an impact

We approach the digital transformation as a journey of cultural, organizational and operational progress of an organization, towards a New Work driven one with digital technology and artificial intelligence integrated wherever they provide a distinctive value. Where digitalization makes an impact.

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Automating processes

We automate the business processes of our customers by using digital technologies: RPA - Robotic Process Automation and AI - Artificial Intelligence.


We automate with an impact

We approach the automation of business processes with very clear objectives. By combining RPA and AI, we focus on accelerating customer response time, eliminating errors and reworks that negatively impact the user´s satisfaction with the service, as well as on improving both agility and efficiency of processes and operations.

+20% of capacity in average FTE after implementing RPA

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Identifying talent

We, the team of ActioGlobal, create opportunities for each person to realize his / her full potential through life-long learning and self-realization.

 

We work together with our clients, as a unique team, to understand in detail the business objectives behind each process and offer solutions to discover high performance professionals, who are capable of delivering results, developing people, leading the digital revolution and shaping the future of New Work organizations.

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Interim Management

Incorporate talent, skills, and experience to drive your organization's growth.


We support you in realizing your objectives with the help of high performing talent.

ActioGlobal provides Interim Management services to help you meet the changing challenges of today’s world and have the best talent available at any time.


This model allows companies to integrate capabilities and proven experience to drive growth, innovation, disruption, digitization, and business results through the incorporation of high-performing professionals and executives. They will be part of the organization for a limited time to achieve clearly defined objectives.


The professionals we onboard through Interim Management are focused on making an impact and achieving results, instead of simply doing and reporting.


Why implement Interim Management in your company


Speed:

Experienced professionals in your field are ready to start the project within a few days.

Experience:

Highly qualified professionals, experts in their fields who will add value from the very first moment.

Results orientation:

Professionals engaged and focused on achieving the objectives in the given time.

Knowledge transfer:

Professionals who add their extensive experience to the company. They optimize the value and quality of the team.

Objectivity:

An external point of view that allows objectivity in analysis and decision making.

Variable costs:

Cost determined over a pre-agreed period. No impact on HR lines, use of differentiated budgets per project

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Consulting Solutions By Capability

Talent acquisition

This talent acquisition model can be resorted to in any business situation.

For a better illustration, we divide the scenarios into two main groups:


Scenarios critical for Management

Unexpected absence of a key function holder, a state of restructuring and change, mentoring of managers, critical gaps in resources, project management, cost reduction, new production lines, optimization of critical functions or processes, lack of core competencies.

 

Scenarios critical for development

Development of new business units, evaluation of new markets, introduction of new technologies, strategic project management, M&A management, crisis management, development of new business models, interim management of emerging companies.


Our way of working


1- We work together with our clients as a unique team throughout the different stages of the process.

2- Defining the project or mission: objectives, challenges, deadlines, and budgets.

3- Defining the profile of the required interim manager. Experiences, skills, and competencies.

4 - Identifying the appropriate professional. To ensure maximum fit with project needs, our professionals are selected by three criteria: functional experience, personal competencies as well as knowledge of your industry.

5 - Presenting the profiles to our client with our evaluation and recommendation.

6- Coordinating interviews and support to the client's decision. The professional can start the project immediately. We assume contractual responsibility, ensuring strict compliance with all legal obligations.

7- We monitor the project throughout its entire lifecycle to ensure smooth and transparent communication and, in the event of any discrepancies, rapid problem resolution.

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Business model and proposition

Business Model

We create or redefine winning business models together with our clients. We do this with the experience of having partnered dozens of well-established organizations and startups for two decades, and with the evidence that a company’s product is not solely what they make or offer, but their entire business model. This implies not only distinguishing the product, but also, for example, how it is delivered to the customer, how it is charged, or even what type of support is used to deliver it.


Exponential Organizations

We disarm the immune systems of organizations that prevent them from developing to grow at exponential rates. Through a proven process of accompaniment, we change the collective mindset from scarcity to abundance, developing the attributes that distinguish exponential organizations, through iterations of continuous invalidation of their business models and value propositions. Additionally, we develop disruptive innovation capabilities that allow for continuous learning on the road to exponential growth.


Value Proposition Development

We leverage our clients’ knowledge and capabilities to find the value propositions that will truly win over their customers, consumers and users. We help systemize the processes of definition and continuous review of the value propositions through the most effective tools and processes for each industry and market.


Business Idea Experimentation.

We expedite our clients testing business ideas that work in PowerPoint but must prove their viability to the expressed or unexpressed desire and needs of clients and consumers. In the same way, we work to prove the operational feasibility of the ideas and to (un)validate their proposal for economic and financial sustainability.


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Digitalization and Integration of Technologies

Digitalization

Together with our clients, we embark on digital transformation journeys that allow them to reach the future of their industries, ahead of their competitors. Together, we create a roadmap that integrates cultural, organizational and operational development. Through the development of these areas, we place digital technology, collective intelligence and artificial intelligence in the service of more agile collaboration and effective decision-making.


Digital Maturity Model

We help our clients enhance their awareness and commitment to the critical points, strengths and opportunities related to the digital transformation in their organization. We execute this process through our PLAY model, which is triggered by the assessment of digital maturity, focusing on four key factors for the success of digitalization: culture, technology, organization and knowledge.


Agile Digital Marketing

We remove the traditional silos that exist between marketing, sales and the rest of the organization. We focus the application of digital marketing and sales marketing, integrating inbound marketing, social selling, ABM and inbound sales, in a cycle around the satisfaction of customers, consumers and users. We accelerate this cycle by integrating our proven experience with Agile practices to create digital systems with multidisciplinary teams that put the company’s key people in charge of the customers. This makes all teams work in sync on the shared mission of attracting, interacting and delighting customers, as well as creating and nurturing a growing number of “fans and evangelists” of the organization’s products, brands or services.


Gamification

We create game-based experiences, in physical or digital environments, to maximize the impact of training programs as well as business processes. To accomplish this, we use different technologies such as virtual, augmented or mixed reality, among others. Through immersive programs, we multiply the impact of learning, with a high degree of awareness and knowledge of the concepts developed, whether in training marketing or sales processes.

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Strategy and System of Objectives OKR

Strategy and Strategic Execution

Based on our experience of having partnered with more than thirty organizations to develop their strategies, we have created our LEAD to WIN methodology, which integrates the best techniques successfully implemented in leading organizations. Through this methodology, the strategy is translated into a strategic system of Agile alignment and dialogue that defines the performance of all teams in the company, with operational, tactical and strategic review week by week.


OKR

We accompany companies in the implementation of an operating system that allows a maximum effective OKR system. Through our OKROS framework, OKR Operating System, we have developed more than 3200 self-organized teams, which daily manage more than 5600 real time business metrics. The OKROS system allows teams to translate their OKR into iterative ideas and execution sprints through a Dual Track Discovery and Delivery process, making OKR a system with impact on business results.


Agile Heartbeat

We create governance and organizational synchronization systems that maximize the self-organization and impact of an organization built on high-performance teams. Our Agile Heartbeat model, called Drumbeat, aligns strategic, tactical and operational rhythms and dependencies to achieve maximum synchronization and impact from a network of self-organizing teams, usually operating remotely.


Hoshin

We increase strategic alignment, in combination with OKR and our Agile Heartbeat, through bottom-up, top-down routines of objective-focused learning and continuous process improvement. Through the practices we learned directly from senseis, meaning teachers, at Toyota, we have multiplied learning and collaboration capabilities in leading organizations around the world.

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Building Agile Teams

Designing an Agile Organization

Our organizational design and development program focuses on the development of organizations based on networks of self-organizing Agile teams. In quarterly iteration waves, we transform traditional organizational structures into agile structures, where each team accepts business responsibility, with autonomy and high accountability.


Developing Agile Teams

Our methodology, proven by the development of more than 3200 self-organized teams, focuses on designing, building, growing and developing high performance teams in different sectors. We apply the best practices of Agile, Lean Start-up, Lean Management, and Exponential Organizations.


Problem Solving and Decision Making

Our methodology, which integrates Kepner Tregoe’s complex problem solving and decision making practices as well as Toyota’s Problem Solving methodologies, provides teams at all levels of the organization with effective and proven tools to get to the source of problems and establish highly effective systemic countermeasures.


Maturity Model Agile Teams

Our X model, developed through feedback from organizations and leaders around the world, measures a team’s level of maturity against Agile pillars, which we have proven to be fundamental to achieving agility, high performance and high satisfaction of customers and consumers.

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Building an Agile Business System

Business Agility

With our experience of more than 150 transformations in 32 countries and 23 sectors, we develop systems of Enterprise Agility based on Agile and Lean work cultures, tailored for our customers and driven by digital tools. Some examples of these systems that have been highly successful are PEAK Agility Danone, PEAK at Adevinta, LEAD at Unilever Spain and LATAM, PLAY at Angelini, TEAM at Idneo, IWS at Grifols, KAIZEN at Aigües de Barcelona or IMPROVING at Adam Foods, and many others.


LEAN Enterprise

We transform organizations, focusing their entire organization on Agile Teams, organized in Value Streams, dedicated to creating value for customers, and eliminating waste in each and every stage of their processes. Through our model successfully deployed in organizations such as the Canon Group, the HARTMANN GROUP, DKV Seguros, Autoliv, and many more, Flow to Value becomes an organizational priority at all levels.


AGILE HR

We empower HR professionals to learn and apply the most effective methodologies of Agile, Lean and exponential organizations so that they can accompany their teams in building leading companies, capable of delivering increased value to customers and society in a sustainable way. Our Agile HR program, with which we collaborate with leading companies such as the Unilever Group throughout Latin America, focuses on improving the cohesion and involvement of teams, helping them to continuously self-organize, innovate and learn.


AGILE Organization Structure

We develop your organizational structure by applying our methodology, proven in the development of more than 150 transformations, involving more than 3200 self-organized teams. To achieve this, we focus on the design, growth and development of high performance team networks and the best practices of Agile, Lean Startup, Lean Management, and Exponential Organizations in different sectors.

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Development of High-Performing Talents

Radical Candor Feedback

We train organizations using Radical Candor, the method for creating a culture of intelligent communication, where people are committed to give and receive better feedback (based on radical honesty) transforming it into a tool for growth, learning and organizational innovation.


Agile HR

We empower HR professionals to learn and apply the most effective methodologies of Agile, Lean and exponential organizations so that they can accompany their teams in building leading companies, capable of delivering increased value to customers and society in a sustainable way. Our Agile HR program, with which we collaborate with leading companies such as the Unilever Group throughout Latin America, focuses on improving the cohesion and involvement of teams, helping them to continuously self-organize, innovate and learn.


Working Remotely

Using specific methodologies for remote work and digital tools such as Jira, Trello, Planner from Microsoft Teams, Basecamp, Miro or Monday, among others, we activate the execution and collaboration routines of both management teams and teams at all levels. Our methodologies, proven in more than 25 organizations working at 100% remotely, allow maintaining a pace of innovation and sustainable work in achieving the objectives by achieving levels of commitment, collaboration, involvement and performance superior to traditional work onsite.


Gamification

We create game-based experiences, in physical or digital environments, to maximize the impact of training programs as well as business processes. To accomplish this, we use different technologies such as virtual, augmented or mixed reality, among others. Through immersive programs, we multiply the impact of learning, with a high degree of awareness and knowledge of the concepts developed, whether in training marketing or sales processes.

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Leadership Development

PEAK CODIⓇ - High Performance Leaders

We develop executive teams, working both on their distinguishing attributes and on their individual and collective dysfunctions until they become high-performance teams. Based on the lessons learned in the development of the Management Committee (CODI) role in more than 150 business transformations, we do the transformation by using different integrated techniques, focused on the development of self-awareness, mutual trust, cohesion and above all, alignment, communication and organizational development routines that make a high-performance management committee different.


Leadership AGILE MANAGEMENT 3.0

We develop leaders’ capacities to promote autonomy, trust and collaboration of their teams using highly effective tools for self-knowledge, delegation and team development. Along with this program, we implement a 360º Health Check system for leaders to improve through continuous feedback from their teams.


OFF-SITE Bootcamps

We develop tailored off-site programs to facilitate high-impact learning experiences for management and leadership teams. We use the off-site programs as integrated interventions in transformation processes with visible development changes in the short and medium term. Each program is designed and executed to obtain specific and measurable results over time, focusing both on the individual action of each leader and on the synchronization of the whole group.


High Impact Communication

We help our clients’ leaders to turn words into action. Our communication programs focus on developing the mindset and capabilities to effect positive change around them through communication. That is why we integrate the most effective communication tools into their daily work to achieve the development of their collaborators and teams, always in line with the transformation of the organization.

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Sales Growth

Agile Marketing & Sales

We make customer, consumer and user loyalty an organizational imperative, eliminating the traditional barriers between marketing, sales and the rest of the company. We create multidisciplinary, self-organized teams that use Agile practices, data and digital marketing as well as digital sales technologies to better understand customer needs and continuously surprise them.


Customer Journey

We accelerate customer acquisition, activation, conversion and loyalty for the companies we support. Starting with the correct definition of the “Buyer”, we develop together with our client the Customer Journey to visualize the needs of the different profiles of the “Buyer” at any moment of the purchase process, as well as to understand how the customers think, what they are interested in and what type of information and data they need in each phase to be able to move forward.


Cross-Selling y Upselling

We multiply our clients’ sales results through the implementation of effective cross-selling and up-selling strategies. These strategies are implemented on the basis of a deep knowledge of the buyer and his/her her Buyer Journey. From understanding the needs – may the be expressed or not – existing, however, in each profile of the buyer, we are able to motivate the purchase of complementary products along with the main product through cross-selling. With up-selling, we encourage purchases that improve or optimize the main purchase made by the customer.


LEAN Service - LEAN Hospitality

We create services with a strong commitment to surprise the user or client, at all points of contact. Having deployed the practices of Lean Management in more than 30 hospitals and 40 hotels of the Marriott Group,we have used the our deep knowledge to create our own methodology. It focuses on making services deliver to the users the value they need, where they need it, when they need it and also in the quantity and form they need it.

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Innovation and Kaizen

Lean Startup

We develop the organizational capabilities to make innovation a reality through (un)validated learning. Through scientific experimentation as well as a series of counter-intuitive practices, we shorten development cycles by measuring real feedback without resorting to vain metrics and by learning continuously with clients. Through lean startup, we crash the innovation roadmaps or funnels designed to control creativity and limit experimentation. On the contrary, through our DrumbInn® methodology for Lean Startup we implement innovation routines that synchronize the experimentation of self-organized teams and allow companies to (in)validate their vision, continuously transforming their products or services to lead in their markets.


Design Sprint

We expedite learning and collaboration with clients through Design Sprints programs. In these one-week programs, we help high-performance teams answer their crucial questions on an innovation project through rapid prototyping and customer-integrated experimentation. We have incorporated all of our knowledge in product design and development, business strategy, innovation and ‘behavioral science’ into this program.


Trend Mapping

We drive innovation through our Trend Mapping® methodology. It has enabled organizations in sectors such as finance, pharmaceuticals, consumer goods, retail and digital to understand the fundamental needs of their users, customers or consumers, the emerging changes in their preferences, the drivers of those changes as well as the key players. With Trend Mapping®, we focus on defining the innovation needed to meet both the fundamental requirements and the ongoing changes in their preferences.


Agile Project Management

We guide teams to develop their capacity for continuous learning, iteration and adaptation through our GREAT® methodology that merges the most effective practices of Scrum, Kanban, Lean Product Development and other methodologies coming from organizations such as Google or Netflix. We have developed the GREAT® framework to help teams transform their project objectives into sprints through a Discovery&Delivery Dual Track process.


Lean Product Development

We increase the capacity for innovation and product development in organizations through our OKROS® methodology focused on product development by integrating the best practices of Lean and Agile.

OKROS® has been adopted by more than 3200 self-organized teams around the world to transform their way of execution and innovation to enable them to meet the real needs of users, customers and consumers.

Our own Lean Product Development methodology makes the teams work end-to-end, integrating suppliers and customers to really deliver projects and products that meet their objectives.

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Exponential Organizations

ExO Sprint

We accelerate our clients’ transformation through both a high-intensity and high-impact program focused on achieving the disruption of the organization’s immune system. The program has two parallel axes: The first one, Core Stream focuses on innovation considering external disruptions in the industry without changing the existing business model (this is to avoid triggering the immune system reaction). The second one, Edge Stream focuses on disruption (protecting it from the status quo of the existing organization). The evolution of both axes is synchronized to achieve a holistic and sustainable result.


ExO Assessment

We help our clients detect the immune systems that prevent their companies from growing at exponential speed. Through a proven methodology and the sector expertise of experts in ExOs, we analyze the status quo of the features that distinguish exponential organizations, through a process that involves the key people to drive the transformation of the organization on its own.


Purpose Launchpad

We empower those who dare to shape the future, “the next”, through the methodology that Màrius Gil of ActioGlobal, has helped to develop along with 150 other contributors from around the world. Through Purpose Launchpad, we have developed eight axes of iterative evolution – Purpose, People, Customers, Abundance, Sustainability, Processes, Product and Metrics – that have the objective of changing the mindset of leaders and developing organizations that grow exponentially, driven by a purpose of massive transformation.


Startup Growth & Acceleration

We promote startups to sustainably win in their markets. We integrate the methodologies of ExOs as well as the best practices of Agile and Lean Startup to (in)validate their business models and (re)build them to find the value propositions that delight their customers, consumers and users. We do so with the experience of having accompanied dozens of both well-established organizations and startups for two decades, and with the evidence that the success of a company does not depend on one factor but on the conscious and systematic development of them all.

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