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Artefact
Global leader in data and AI consulting, transforming data into business impact across the entire value chain.
Company Information
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Overview

Artefact is a global data and AI consulting leader with 2,500+ people across 30+ countries, transforming data into measurable business impact — from strategy to full deployment — for 1,000+ clients worldwide.

Groups

Number of Employees

1,001-5,000

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Services Provided

Consulting

Capabilities
Industries
Footprint
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Regions

Africa, Asia, Europe, Latam, Middle East, North America

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Countries

Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany, India, Indonesia, Ivory Coast, Lebanon, Malaysia, Mexico, Morocco, Netherlands, Qatar, Saudi Arabia, Senegal, Singapore, South Africa, Spain, Switzerland, United Arab Emirates, United Kingdom, United States Of America

Additional Information
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Year of foundation

1988

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Structure

Privately Held

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Offerings

Problems we solve

The Challenges We Exist to Resolve

Organizations come to Artefact when they know data and AI should be powering their business but something is getting in the way. We solve the strategy gap — when leadership knows transformation is necessary but cannot translate ambition into a pragmatic, prioritized roadmap. We solve the adoption gap — when AI tools are built but not used, because change management and user-centric design were afterthoughts. We solve the data foundations gap — when poor data governance, fragmented infrastructure, or unmanaged data quality make advanced analytics and AI impossible to trust or scale. We solve the silo gap — when business and technology teams speak different languages and deliver disconnected results. We solve the speed gap — when competitors are deploying AI at scale and internal capability-building alone is too slow to close the distance. We solve the marketing ROI gap — when brands cannot connect media spend to real consumer outcomes across increasingly fragmented, cookieless channels. And we solve the accountability gap — when organizations need AI that is not just powerful but responsible, transparent, and compliant with ethical and regulatory standards. From FMCG and retail to financial services, healthcare, manufacturing, luxury, and the public sector, we translate these challenges into measurable, lasting results.

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Consulting Solutions By Industry

Financial Services & Private Equity

Transforming and creating value for Banking, Insurance, Investment Management, and Private Equities through the power of data & AI. AI systems have reduced fraud detection times by up to 70%, with some banks reporting a 50% reduction in fraud-related losses, while predictive analytics has enabled banks to reduce loan default rates by 20%. By 2023, 90% of banks report that integrating AI into customer service solutions has enhanced user experience, and financial institutions deploying chatbots have achieved a 30% reduction in customer service costs. Robotic Process Automation is leading to a 40% reduction in processing times and a 50% decrease in operational costs, while AI and automation have reduced human errors in financial transactions by 37%. In private equity, generative AI is transforming due diligence processes and AI use-case identification, enabling firms to drive business value, enhance their value proposition, and reshape the private equity operating model.

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FMCG (Food & Beverage / Consumer goods)

Transforming and creating value for Consumer Product Goods through the power of data & AI. AI and data analytics enable brands to offer highly personalized experiences by analyzing consumer data to tailor marketing efforts and product recommendations to individual preferences, while AI-driven marketing tools allow brands to target consumers more effectively with tailored content. AI helps CPG companies optimize their supply chains by predicting demand, managing inventory, and enhancing logistics, resulting in reduced costs and improved efficiency. AI technologies are also used to collect and analyze data for ESG reporting, helping companies monitor and improve their sustainability practices and ensure compliance with regulations.

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Healthcare & Pharmaceuticals

Transforming and creating value for pharmaceuticals, hospitals, clinicals, telemedicine, biotechnologies through the power of data & AI. The global AI in healthcare market was valued at $19.54 billion in 2023 and is projected to reach $490.96 billion by 2032, with AI improving data analysis and machine learning helping to structure 97% of previously unused healthcare data. AI tools enhance diagnostic accuracy and reduce interpretation times for medical images, aiding in early disease detection and improving operational efficiency. AI reduces drug discovery times from 5–6 years to just one year, significantly speeding up the development process, while personalized medicine powered by AI analyzes genomic and medical data to develop tailored treatment plans and improve treatment efficacy. Data & AI transformation across the healthcare industry addresses ethical, regulatory, and technological challenges to optimize pharmaceutical research, manage drug shortages, and drive the digital transformation of industrial and logistical processes.

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Luxury & Beauty

Transforming and creating value for the luxury and cosmetics sector through the power of data & AI. AI and data analytics are used to create highly personalized shopping experiences by analyzing customer data to predict preferences and offer tailored recommendations, with brands like Estée Lauder and L'Oréal using AI-powered tools to recommend products based on individual skin types and previous purchases. AI helps optimize inventory management by predicting demand and managing stock levels more efficiently, which is particularly beneficial for luxury brands handling high-value inventory and cosmetics companies managing seasonal and limited-edition releases. AI enhances security and fraud detection in online luxury and beauty transactions by analyzing transaction patterns and detecting anomalies, protecting both consumers and brands. Data and AI are also driving innovation in trend detection, enabling brands to anticipate emerging consumer preferences and accelerate time to market for new collections and products.

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Manufacturing

Transforming and creating value for Manufacturing, Energy, Mining, Automotive, Aerospace, Defense, Electronics and Electrical Equipment, Chemicals, and Machinery, through the power of data & AI. Integration of advanced technologies like IoT, robotics, and big data analytics creates smart factories that enhance operational efficiency, enable real-time monitoring, and improve predictive maintenance capabilities. AI systems are used for real-time quality inspection and defect detection, improving the accuracy and speed of quality control processes with greater precision than human inspectors. Eco-friendly practices including reducing carbon footprints, minimizing waste, and improving energy efficiency are being accelerated through AI, as stricter environmental regulations push manufacturers to adopt greener practices. The industry is in the middle of a major transformation powered by data, AI, and strong governance, with AI-powered enterprise simulations and agentic workflows accelerating innovation cycles and building self-optimizing systems across the value chain.

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Public Sector & Non-Profit

Leveraging the power of Data and AI to drive efficient operations, improve decision making and enhance policy-making in public sector and non-profit organizations. Data & AI solutions address the public finance battle through fiscal rules simulation, medium and long-term financial forecasting, spend prioritization simulations, AI-based fraud detection, and ML-based revenue leakage detection. AI-driven competitive benchmarking supports economic development by identifying lucrative sectors for foreign and domestic investment, while machine learning algorithms analyze labor market data to forecast skills demand. Urban planning optimization tools model future population growth and infrastructure needs to ensure efficient and sustainable city development, and predictive public service systems anticipate service demands from transportation to healthcare. AI also enables crime prediction and prevention through predictive policing tools, court process automation to streamline legal workflows, and public safety monitoring through real-time surveillance and social media analysis.

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Real Estate

Leveraging the power of Data and AI to drive efficient operations, improved decision making and greater understanding of clients throughout the property sector's lifecycle. AI-driven analysis of location, demographics, and market conditions enables site success prediction, while automated development appraisals using machine learning evaluate viability and potential returns across land acquisition, design, and development phases. Intelligent scheduling systems optimize construction phases based on resources and market conditions, and AI-powered floor plan generation and cost estimation tools transform the design and development process. Predictive analytics anticipates maintenance needs before they become problems, and AI lease interrogation tools allow querying of entire lease portfolios in natural language to extract insights instantly. Dynamic customer segmentation based on behavior and preferences enables targeted engagement across the full property lifecycle, from asset management and operations through to community engagement and planning report generation.

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Retail

Transforming and creating value for Retailers through the power of data & AI. Retailers use AI to analyze customer data and provide personalized shopping experiences, with AI-driven platforms offering real-time personalized recommendations that boost customer satisfaction and loyalty. AI helps retailers optimize inventory by predicting demand and managing stock levels more efficiently, reducing costs and ensuring popular products are always available. AI technologies enable retailers to engage customers more effectively through personalized marketing and targeted promotions. By analyzing customer data, AI can predict customer preferences and behavior, allowing for more relevant and timely interactions, from pricing strategies to agentic AI innovation across the full retail value chain.

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Telecommunications

Transforming and creating value for the Telecommunications actors through the power of data & AI. AI-driven predictive maintenance reduces downtime and operational costs by identifying potential issues before they escalate, while AI and machine learning automate routine tasks such as network configuration and customer service, leading to significant cost savings and improved service delivery. Telecom companies use AI to analyze customer data and offer personalized services and recommendations, improving customer satisfaction and loyalty. Generative AI aids in developing new telecom services by analyzing market trends and customer feedback, leading to innovative solutions and faster time-to-market for new products. AI optimizes network management, ensuring efficient resource utilization and better handling of network traffic, which is crucial for supporting advanced services like IoT and 5G, while AI-powered tools provide proactive support by predicting and addressing customer issues before they escalate.

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Travel, Tourism & Transportation

Transforming and creating value for Travel, Tourism and Transportation through the power of data & AI. AI and data analytics are optimizing operational processes across the sector, with predictive maintenance for aircraft reducing downtime and maintenance costs by identifying potential issues before they occur. The adoption of generative AI technologies is enabling airlines and travel companies to create more personalized and efficient services, including personalized itinerary planning, dynamic pricing models, and enhanced marketing strategies tailored to individual traveler preferences. Three essential technological pillars — Data Clean Rooms, Customer Data Platforms, and Consent Management — underpin competitive advantage in travel and transportation. AI transforms the industry through predictive maintenance to minimize downtime, smart routing to balance fuel savings with punctuality, and generative AI-driven hyper-personalization, while atmospheric AI modeling can cut aviation's contrail footprint by 50%.

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Consulting Solutions By Capability

AI for Customer Care

Deploys AI-powered solutions to transform customer service operations, improving response quality, speed, and personalization. These solutions leverage natural language processing, chatbots, and predictive analytics to enhance customer interactions and operational efficiency across contact centers.

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AI Acceleration

Fuses advanced technology with business expertise to deploy AI and data solutions per industry sector and department, building business solutions based on advanced AI models, semantic analysis, and image recognition to predict sales volumes and automate operational processes.

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Data Foundations & BI

Establishes data governance, quality, and self-service business intelligence foundations, ensuring data accessibility and reliability across the organization to support analytics and sustainability reporting at scale.

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IT & Data Platforms

Architects scalable infrastructure platforms and agentic engineering environments for the modern enterprise, prioritizing data sovereignty, governance, and secure, machine-readable foundations primed for deploying complex AI systems.

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Marketing Data & Digital

Combines data scientists and marketing specialists to manage campaigns using advanced cross-channel mechanisms and Customer Data Platforms, empowering marketing organizations and increasing marketing ROI.

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