Arvato Systems supports healthcare providers, pharmaceutical companies, and life science organizations with digital transformation solutions. Their services focus on patient care optimization, regulatory compliance, data management, and connected healthcare ecosystems. Solutions help improve operational efficiency and healthcare outcomes through secure digital platforms.

The company delivers digital platforms that help banks, insurers, and financial institutions modernize operations and enhance customer experiences. Services include cloud transformation, automation, cybersecurity, and data-driven decision-making. These solutions support regulatory compliance and operational resilience.

Arvato Systems enables manufacturers to adopt Industry 4.0 technologies through smart factories, IoT, analytics, and automation. Their solutions optimize production processes, supply chains, and asset management. This helps organizations improve productivity, quality, and operational efficiency.

The company provides digital government solutions that support modernization, citizen engagement, and secure public services. Their offerings include cloud infrastructure, cybersecurity, digital administration, and data management. These solutions help public organizations operate more efficiently and transparently.

Arvato Systems helps retailers and consumer goods companies improve customer engagement through omnichannel commerce, digital marketing, and supply chain optimization. Their solutions enhance shopping experiences and operational efficiency. Businesses can better respond to changing consumer demands through data-driven insights.

The company supports energy and utility providers with digital platforms for smart grids, asset management, and operational monitoring. Solutions enable greater efficiency, sustainability, and regulatory compliance. Advanced analytics help optimize resource utilization and service delivery.

Arvato Systems assists agricultural organizations with digital technologies that improve farm management, sustainability, and operational visibility. Their solutions leverage data analytics, IoT, and automation to optimize agricultural processes. This helps increase productivity while supporting environmental goals.

The company provides logistics and transportation solutions focused on supply chain visibility, fleet management, and operational efficiency. Digital platforms help organizations streamline movement of goods and improve customer service. Real-time data supports better planning and decision-making.

Arvato Systems supports media companies with content management, digital distribution, streaming, and audience engagement solutions. Their platforms help organizations manage and monetize digital content effectively. Cloud-based technologies enable scalable and secure media operations.

Modernization of legacy applications through cloud-native development, API economy, and AI-infused applications. Transforms legacy systems into modern, cloud-native architectures that leverage APIs and artificial intelligence to improve agility and business value.

Professionally analyze, optimize and manage complex business processes across the enterprise. Delivers process modernization and governance implementation through structured consulting engagements, as demonstrated in EAM governance concept implementation and S/4HANA process modernization projects that align IT and business operations for improved efficiency.

Comprehensive business transformation consulting to develop digital route maps and implement organizational change. Guides organizations through end-to-end transformation journeys, combining strategy development with change management and organizational redesign to achieve digital maturity and operational excellence.

Design and implementation of customer experience solutions including UX/UI design, customer journey optimization, and omnichannel engagement. Delivers integrated digital customer journeys and omnichannel solutions that connect customer touchpoints, as evidenced by integrated digital customer journey implementations and omnichannel platform integrations for manufacturing and retail clients.

Comprehensive security services including IT security, OT security, vulnerability management, IAM, and compliance for critical infrastructure. Delivers end-to-end cybersecurity solutions with deep expertise in critical infrastructure protection, regulatory compliance (NIS2, IT-SiG 2.0, ISO/IEC 27001/2), and holds highest Microsoft partnership level in security.

Data governance, analytics, and AI-driven solutions to enable data-driven decision making and process automation. Leverages advanced analytics and machine learning to transform business operations, with recognized expertise in AI applications for supply chain and logistics optimization as validated by PAC Innovation Radar Best in Class award.

Modern digital workplace solutions leveraging Microsoft 365, collaboration platforms, and remote work enablement. Delivers comprehensive digital workplace transformations including platform migration, governance implementation, and user enablement to support modern ways of working.

Comprehensive digital commerce solutions covering strategy, platform implementation, and omnichannel orchestration. Delivers unified commerce platforms and order management systems that integrate store processes, e-commerce, logistics, and payment operations, with demonstrated expertise in B2B e-commerce maturity and omnichannel customer service optimization.

Implementation and optimization of ERP systems and finance solutions to improve operational efficiency and financial transparency. Delivers standardized ERP implementations and licensing optimization to streamline financial operations and enterprise processes, as demonstrated through SAP standardization and optimization projects.

Strategic business, process and IT strategy consulting to make IT and business processes run better and achieve efficiency in digital markets. Combines process optimization with technology strategy to enable organizations to operate more effectively in digital environments, as evidenced by IT and process consulting engagements with enterprises seeking operational excellence.

Product serialization and anti-counterfeiting solutions for pharmaceutical and consumer goods industries. Delivers serialization system implementations and Falsified Medicines Directive compliance solutions that protect supply chain integrity and enable track-and-trace capabilities for regulated industries.

End-to-end supply chain consulting, optimization, and transformation including SCM strategy, execution, and managed services. Recognized as ISG Leader in Supply Chain Transformation Services, delivering comprehensive supply chain modernization including logistics platform optimization, picking process automation, and transport management system implementations for automotive, logistics, and distribution clients.

Expert guidance on technology selection, architecture, and implementation strategy for cloud, enterprise applications, and digital platforms. Provides strategic advisory on technology choices and architectural design to support digital transformation initiatives and enterprise modernization.

Unified commerce order management system linking store processes, e-commerce, logistics and payment processes with centralized data. Provides a single platform for managing orders across all sales channels, integrating retail, online, and logistics operations to deliver seamless customer service and operational efficiency.

Serialization system for pharmaceutical and consumer goods industry compliance and supply chain security. Provides comprehensive serialization and track-and-trace capabilities to ensure supply chain security, regulatory compliance, and counterfeit protection for regulated industries.

Service portfolio for modern managed cloud IT services. Delivers comprehensive managed services for cloud IT infrastructure and operations to enable organizations to focus on core business while maintaining secure, reliable cloud environments.

BAFA-listed energy management system (ISO 50001) for environmental reporting, greenhouse gas emissions accounting, and CSRD compliance. Provides comprehensive sustainability management capabilities including energy management, emissions tracking, and regulatory compliance reporting for environmental and corporate sustainability requirements.

Cloud-based all-in-one platform for collaborative mass production of images based on 3D assets. Enables organizations to efficiently produce large volumes of product images from 3D models through a collaborative cloud platform, supporting e-commerce and marketing operations.

SaaS platform that bundles Microsoft 365 applications with focus on governance, intranet, and Microsoft 365 add-ons for enhanced digital workplace. Delivers a comprehensive digital workplace solution built on Microsoft 365 that provides governance, collaboration, and intranet capabilities to enable modern ways of working.

Cloud-based modular platform for intelligent planning, control and digital mobile execution of operational logistics processes. Enables end-to-end logistics optimization through intelligent planning, real-time control, and mobile execution capabilities for warehouse and transport operations.

Digital Transformation in Agriculture: the agricultural sector faces significant challenges from climate change, resource scarcity, and increasing demands for sustainability and efficiency — and digital technologies offer enormous opportunities to optimize processes, improve yield, and reduce environmental impact. Successful agricultural businesses use data analysis, IoT, and AI to operate precision agriculture and ensure competitiveness. With customized IT solutions including farmpilot — a cloud-based platform for real-time resource and order planning, fleet tracking, and logistics digitalization — Arvato Systems supports agricultural businesses in integrating and analyzing data, developing AI platforms, and optimizing performance. The offering helps farms work more sustainably and efficiently while ensuring long-term competitiveness.

IT Solutions for Healthcare & Life Science — because IT companies play a central role in the systemic relevance of the healthcare sector. With solutions spanning telematics infrastructure (TI), cloud services for hospitals and HIS manufacturers, and serialization for the pharmaceutical industry, the goal is to make the healthcare industry more future-proof and optimize business processes in the life science industry. The portfolio covers hospitals and health insurance companies (GKV/SHI), pharmaceutical serialization and compliance, TI gateway connectivity, Data & AI for drug development and personalized medicine, and secure digital workplaces — all underpinned by decades of experience as operator of Germany's central TI services since 2015.

Digital Transformation in the Insurance and Financial Sector — Insurance Companies and Banks Face Growing Pressure to Digitize. The service portfolio empowers financial institutions and insurers to unlock the full potential of digitalization and remain competitive in the face of rising challenges from digital-native providers, with a particular focus on regulatory compliance (DSGVO, banking supervisory standards) and data protection. Solutions include cloud architectures (public, private, hybrid) tailored to regulated industries, digital workplace environments meeting the highest security standards, intelligent document processing, Riester allowance management automation, and software development for banking and insurance — all backed by extensive certifications and an organizational structure designed to support audit-readiness.

Logistics & Transport Digitalization: global supply chains, increasing demands on sustainability and efficiency, and the shortage of skilled workers require innovative solutions. Successful companies in the logistics and transportation industry use data analysis, IoT, and AI to secure their competitiveness and make their supply chain more efficient — and Arvato Systems supports the industry in fully exploiting this potential with customized IT solutions. The portfolio includes platbricks®, a modular cloud-based platform for planning, controlling, and executing logistics processes across company boundaries using smart wearables and mobile apps; SAP TM for transport management; integrated solutions covering transportation planning, warehouse management, and last-mile delivery; and AI/GenAI capabilities for reporting, analytics, and process optimization.

Digital Transformation for Manufacturing Companies — Mastering Challenges & Getting One Step ahead of the Competition. With a strong Digital Backbone, companies create the conditions for a new IT era: Operations Platforms create the foundation for transparency of data and processes, enabling successful digital business models, while Industrial Ecosystems allow data to be monetized and new digital value-added services to become possible. Arvato Systems addresses the seamless integration of IT and OT systems to create a stable basis for smooth data communication, and applies AI-driven optimization strategies directly to production. From SAP S/4HANA migrations and cloud transformations to IoT edge solutions and cybersecurity, the full manufacturing digitalization portfolio is covered — including supply chain & logistics, smart factory, and PLM solutions.

Rising costs, stagnating subscriber numbers, and growing competition — hardly any other industry is under as much pressure and subject to as much continuous change as the media world. The decisive factor for success or failure is how flexibly and quickly companies adapt to new circumstances and bring new innovative business models to the market: for maximum reach, content needs to be scattered across multiple formats, new channels need to be built, and ways of monetization need to be found. As part of the Bertelsmann Group, media expertise is firmly in Arvato Systems' DNA. The portfolio spans Media Asset Management, Channel Management, Sales & Traffic for broadcast and New TV; cloud and AI solutions for content production and distribution; digital community management; SAP FICO for media finance processes; and sustainability-focused IT for media production — serving publishers, TV broadcasters, music companies, streaming services, and social media teams.

The comprehensive digitization of public administration is an important task — and Arvato Systems supports municipalities, federal states, and nationwide authorities with consulting services and comprehensive IT security to protect sensitive citizen data. Solutions include the German Administration Cloud (sovereign cloud migration), SAP for public administration, AI-powered specialist process automation, identity and access management for citizens and employees, and low-code/no-code automation via Streamworks. From application modernization and cloud migration to digital workplace enablement with GDPR-compliant Microsoft 365 configurations, the offering helps public institutions build a modern, secure, and independent IT infrastructure that improves services for citizens and businesses alike.

Successful Commerce with Digital Transformation: supporting the value creation process in retail and the consumer goods industry. Rising logistics costs, volatile supply chains, a shortage of skilled workers, and changing customer needs require new, digital answers — and modern IT solutions for retailers offer enormous opportunities to optimize processes, reduce costs, and strengthen customer loyalty in the long term. Expertise ranges from e-commerce platform integration and omnichannel strategy development to ERP (SAP S/4HANA), warehouse management systems, CRM software, AI-supported personalization, immersive technologies (AR/VR), and Digital Product Passport readiness — all delivered via scalable, industry-specific cloud architectures.

IT for the energy industry and utilities: Arvato Systems has been successfully implementing IT solutions for well-known customers worldwide for over 30 years. The challenges of the energy transition call for new approaches in the operation and support of SAP system landscapes, and SAP S/4HANA as a powerful cloud-based platform supports utilities companies in consistently aligning themselves digitally and remaining competitive. The portfolio includes AEP Market Communication (AS4/BDEW-API), smart meter gateway administration (BSI-certified SaaS), CRM via Microsoft Dynamics 365 with energy-industry-specific extensions, green.screen for energy and environmental management, and Enterprise Architecture Management — backed by active membership in BEMD, BDEW, and VDE|FNN.