Drive digital transformation for banking and financial institutions with solutions that ensure operational efficiency, cost optimization, risk mitigation, and regulatory agility. With experience serving leading organizations in the BFSI sector, Birlasoft delivers next-generation banking transformation powered by Cloud, AI, and Data. Unleashing the next storm of BFSI transformation with Generative AI, Birlasoft explores the transformative impact of GenAI on the Banking, Financial Services, and Insurance sector. Cloud computing enables financial institutions to improve data management, foster innovation, explore new business models, and leverage emerging technologies.

Birlasoft consultants and specialists help find innovative and cost-effective solutions to complex industry challenges, focusing on six key areas that make the biggest impact on success in the Utilities and Energy industry: compliance and regulatory requirements, distributed generation, increased renewables generation, mergers and acquisitions, innovation pressure, and load/consumption optimization. Birlasoft brings a multidisciplinary approach synchronizing people, process, and technology to deliver results across the entire value chain of Utilities and Energy companies — generation, transmission, and distribution — for regulated and deregulated utilities as well as Engineering, Construction, and Maintenance companies. Coverage also includes Oil & Gas innovation enabled by Generative AI.

Modern manufacturers need to be agile and efficient in a challenging and volatile industry. Birlasoft is a digital consulting powerhouse delivering next-gen manufacturing solutions, award-winning Industry 4.0 capabilities, and is the most preferred partner for core manufacturing system rollouts. Leveraging the CK Birla Group's manufacturing history of 150+ years, Birlasoft helps industrial manufacturers launch products faster, streamline quotes and orders, drive aftermarket service success, and achieve financial excellence through a holistic platform integrable with heterogeneous environments.

Accelerate Business & IT transformation for insurance companies through customized solutions as an industry-recognized leader. The dedicated insurance practice is aligned to address industry challenges such as leveraging existing IT assets to reduce TCO, improving operational efficiency and flexibility, and enabling enterprise data consolidation for analytics and regulatory reporting. Birlasoft helps insurers streamline IT infrastructure and development processes while driving digital innovation across the full insurance value chain, from underwriting to claims.

Drive innovation across life sciences with digital transformation services spanning the entire value chain — from discovery, trials, and production to sales and marketing, field service, and support. Leveraging expertise with the best digital technology platforms, Birlasoft helps clients innovate faster to deliver more effective therapeutic products and services, reduce real-world costs, improve customer experience, and meet global quality and regulatory compliance needs. Pharmaceutical and Medical Technology companies must provide effective treatments for a broad range of healthcare issues while maintaining high product quality and controlling costs to stay competitive. Birlasoft's solutions empower these organizations to drive innovation, reduce expenses, enhance customer experiences, and seamlessly adhere to global quality and regulatory compliance standards.

Partner with leading Media & Entertainment companies to streamline the content value chain, optimize critical creative and business processes, and apply design thinking to innovative solutions that help organizations become leaner and more customer-centric. Strategic advisory services and system integration offerings provide a tactical, holistic, and flexible vision that enables bold transformation. Birlasoft has partnered with leading Hollywood studios to create TruSuite — an integrated, cloud-based solution set that embeds intelligence at every stage of the creative and business workflow. Solutions span broadcast, digital publishing, and online media, enabling media enterprises to become cloud-native and capitalize on emerging paradigms.

End-to-end application development, migration, support, and maintenance services to modernize and sustain enterprise application landscapes. The firm delivers application lifecycle management, cloud migration of applications, and ongoing application support services. Firm recognition as ISG Provider Lens™ Leader for Next-Gen Application Development and Maintenance Services (U.S. 2022) and case studies across manufacturing and life sciences demonstrate proven capability in application modernization and sustained operations.

Comprehensive cloud consulting, migration, development, and managed services across multi-cloud environments including AWS, Azure, and Google Cloud. The firm brings 10+ years of experience partnering with 200+ businesses on cloud strategy, architecture, and operations. Case evidence includes medical technology company achieving 30% TCO savings through SASE cloud architecture implementation, demonstrating capability in cloud security engineering and cost optimization across multi-cloud deployments.

CRM strategy, advisory, and customer experience transformation services to help enterprises modernize how they engage with their customers. Services include CRM platform selection and implementation across Salesforce, Microsoft, SAP, and Oracle ecosystems. Firm recognition as ISG 'Rising Star USA in the Salesforce Ecosystem' demonstrates leading capability in CRM advisory and customer experience transformation.

Data modernization, engineering, warehousing, visualization, master data management, and governance services enabling data-driven decision-making and measurable business outcomes. The EASE framework manages the complete data lifecycle from strategy through operationalization. Case evidence includes building an R&D Data Lake for a leading healthcare company, demonstrating data platform engineering and governance execution capabilities for complex enterprise data environments.

Strategy, use-case discovery, and implementation of Generative AI and Agentic AI solutions for enterprise productivity, customer experience, and intelligent automation. The firm's Cogito platform enables enterprises to build, deploy, and manage AI-driven applications at scale through a low-code/no-code studio. Case evidence demonstrates Fortune 500 high-tech company acceleration of SDLC through Agentic AI implementation, showing capability in AI strategy, use-case discovery, and enterprise-scale AI transformation delivery.

NextGen infrastructure services including digital workplace, cybersecurity, data center management, and AIOps-driven IT operations across the Everywhere Enterprise. Services span infrastructure modernization, security architecture, and managed IT operations. Case evidence includes IT Operations support across 500+ sites with 25% ticket volume reduction for major cement manufacturer, and SASE architecture deployment for medical technology company, demonstrating capability in infrastructure optimization and cloud security engineering.

Automation strategy and implementation across enterprise processes using AI, RPA, and platform-based tools to maximize productivity and reduce manual effort. The firm delivers end-to-end automation programs spanning use-case identification, tool selection, implementation, and process redesign. Case evidence from manufacturing and BFSI case studies demonstrates practical implementation of intelligent automation solutions across diverse industries and process types.

Advisory and delivery services for large-scale IT program management, enterprise application migration, middleware integration, and organizational change management. Services include PM Center of Excellence setup, PMO Services, API & Integration Strategy, and large-scale enterprise program orchestration. Case evidence demonstrates organizational change management delivery for enterprises across multiple industries, showing capability in managing transformation programs alongside supporting technology modernization initiatives.

PLM modernization, application lifecycle management cloud migration, software lifecycle management, and digital engineering infrastructure management to orchestrate the full product lifecycle. Services include PLM system selection, implementation, and optimization. Case evidence includes 40% productivity increase through PLM modernization program and French heavy equipment manufacturer PLM deployment, demonstrating end-to-end product lifecycle management transformation capability.

Comprehensive QA and testing services including test strategy, test automation, and Testing-as-a-Service to ensure enterprise application quality. Services span functional testing, performance testing, automation framework development, and continuous testing enablement. Listed as a core service line and referenced across Enterprise Technologies & Application Services offerings, demonstrating sustained capability in quality assurance delivery.

Industry 4.0 advisory and implementation services including Smart Engineering, Smart Manufacturing, and Connected Products to fast-track industrial digital transformation. The firm's bMACH approach for manufacturers encompasses IoT, AI, process automation, and digital twins to enable connected enterprise operations. Hannover Messe 2024 presentation on Connected Enterprise and Smart Manufacturing, and case studies in automotive and industrial sectors demonstrate capability in end-to-end Industry 4.0 transformation including smart product development and manufacturing optimization.

Consulting and technology services for transportation, warehouse, and global trade management to unlock supply chain resilience and efficiency. Services span full supply chain breadth including network design, logistics optimization, warehouse operations, and global trade enablement. Thought leadership on resilient supply chain published on the firm's site demonstrates capabilities in supply chain strategy and transformation.

Birlasoft LynX is a Manufacturing Digital Canvas (MDC) platform integrating solution accelerator components — MachineLogix, ProdLogix, and intelliAsset — as the core of manufacturing digital transformation. The platform enables manufacturers to digitize shop floor operations, connect production systems, and drive Industry 4.0 transformation across planning, execution, and analytics.

intelliBridge is Birlasoft's one-stop-shop platform created for channel partners to provide them with all the information needed on OEMs/products, offering an enhanced and uniform user experience on both web and mobile applications. The platform uses cloud and automation to help organizations improve sales management, channel partner finance, order management, and customer service.

intelliOpen is an intelligent system for contactless screening of people, social distancing monitoring, and contact tracing. Built for enterprise environments, the solution leverages AI and computer vision to enable safe workplace operations and compliance with health and safety protocols across facilities.

TruView CLM is a cloud-based contract lifecycle management solution powered by Fullforce and Apttus, giving greater visibility into deals and data for simplified contract creation. The solution helps media and entertainment companies manage the full contract lifecycle — from creation and negotiation through approval, execution, and renewal — on a unified cloud platform.

TruServ FSM is a cloud-based solution built on Salesforce Lightning that provides automated field service capabilities, IoT integration to installed base, and outcome-focused analytics for touchless automation of field service processes. The platform is purpose-built for manufacturing customers and extends Salesforce capabilities to industry scenarios around service models using dealers, OEM warranty and claims management, intelligent dispatch rules, and predictive analytics for field service.