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Cognizant
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world.
Company Information
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Overview

Cognizant (Nasdaq-100: CTSH) is a global AI builder and technology services company helping clients modernize technology, reimagine processes and transform experiences to stay ahead in a fast-changing world.

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Number of Employees

10,001+

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Footprint
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Regions

Africa, Asia, Europe, Latam, Middle East, North America, Oceania,

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Countries

Argentina, Australia, Belgium, Brazil, Canada, China, Costa Rica, Czech Republic, Denmark, El Salvador, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Kenya, Latvia, Lithuania, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States Of America,

Additional Information
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Year of foundation

1994

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Structure

Public Company

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Offerings

Problems we solve

Turning AI Potential into Enterprise Reality

Our clients face a common challenge: they have invested in AI but struggle to realise its value at scale. Fragmented IT infrastructure, data debt, legacy systems and misaligned business and technology strategies prevent organisations from moving from pilots to production. We help enterprises close the gap — modernising legacy estates, governing data, embedding AI into operations, securing digital environments and building the workforce capabilities needed to sustain transformation. Whether navigating cloud complexity, reimagining customer experiences, automating business processes or building the foundation for responsible AI, we meet clients where they are and guide them to where they need to be.

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Consulting Solutions By Industry

Aerospace & Defense

Solve your toughest A&D challenges with Belcan. Belcan expands engineering research and development (ER&D) and IoT capabilities and establishes leadership in aerospace and defense (A&D)—with flexible, custom-tailored solutions and deep industry expertise to propel your business into the future. Capabilities span systems engineering, product lifecycle management, embedded software, and advanced manufacturing engineering across commercial aerospace, defense, and government sectors. The 2024 acquisition of Belcan for approximately $1.3 billion expanded capabilities in aerospace, defense, and automotive engineering, accelerating industry-specific services and engineering revenue streams.

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Automotive Technology Solutions

Turbocharge automotive transformation with scalable IT solutions and gen AI deployment. Working with auto OEMs, suppliers and dealers to define business strategies, develop solutions for emerging markets and keep technology at the front end of digitization. Capabilities span the full vehicle development lifecycle—from electrical and electronic component engineering, car body, chassis and drive system development to comprehensive integration of electric drive systems. Business operations automation including finance and accounting, customer care and logistics management are also delivered, supported by solutions such as Digital Finance as a Service and Risk Analytics.

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Banking Technology Solutions

Maintain your competitive advantage with streamlined processes and strategies. Industrializing generative and agentic AI to transition traditional institutions into autonomous enterprises—leveraging proprietary platforms like Cognizant Neuro® AI and Agent Foundry to help banks move beyond isolated pilots to enterprise-scale implementation, driving hyper-personalization in customer experiences and achieving unprecedented operational velocity. Services span digital banking, retail and commercial banking, investment banking, and business process services. Turnkey solutions for deposits, lending and payments products are paired with enterprise controls and smart automation to ensure operations run smoothly and effectively—helping banks stand out and thrive amid a fast-changing economic and financial-services landscape.

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Blue Economy

Improve efficiency and sustainability with tech that drives the blue economy forward. Boost sustainability, resiliency and profitability while addressing some of Earth's most pressing challenges with cutting-edge digital ocean and blue economy solutions. Digital capabilities are applied across ocean industries to optimize operations, enhance environmental stewardship, and unlock new growth opportunities in the maritime and ocean economy sector.

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Capital Markets Technology Solutions

See how skills in AI and machine learning help make better decisions using the data that really matters. The future belongs to the modern enterprise that embraces AI-integrated capital markets BPO—a business that can anticipate and act instantly to boldly seize opportunities amid rapid change. Solutions span investment banking, buy-side and sell-side operations, and market information providers. Services include reconciliation modernization, data management, AI-driven research automation, and business process outsourcing—helping capital markets firms increase operational velocity and achieve smarter, faster insights.

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Communications, Media & Technology Solutions

Partner with our team for software solutions that power smart networks, speed time to market and drive business-to-vertical industry capabilities with advanced communication technology services. Drive growth through optimized content value chains, superior experiences and maximized monetization opportunities with cutting-edge media technology solutions. AI-integrated solutions, data and human ingenuity help global communications, media and technology companies increase engagement, accelerate revenue and create seamless, personalized omnichannel experiences. Coverage spans telecom operators, media and entertainment companies, gaming, music, and technology firms—with ISG-recognized leadership across managed IT services, strategy and enablement.

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Consumer Goods Technology

Take advantage of solutions to improve sourcing, elevate label management, optimize pricing and boost business effectiveness. Use digital technologies and strategies to drive innovation, revitalize product lines, and improve efficiencies and ROI—delivering fresh thinking to solve tough customer, supply chain and technology challenges. Coverage spans food and beverage, home and personal care, consumer durables, and consumer electronics sub-sectors. Capabilities include trade promotions management, revenue growth management, digital supply chain, and AI-powered product lifecycle management—recognized for elevated leadership in CPG services driven by deep domain expertise and scalable delivery.

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Education Technology Solutions

Personalize learning experiences with education tech and IT solutions—and make learners feel valued. Creating a scalable foundation for the future of staff and student management, with solutions that modernize platforms, streamline administration, and enhance the learner journey. Digital capabilities cover curriculum and content management, AI-powered study tools, and institutional IT modernization—enabling educational institutions to build a more intelligent, agile and high-performing enterprise.

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Healthcare Technology Solutions

Unifying healthcare for an AI-agent-ready future. With unparalleled expertise in enabling payers and providers to keep pace with advancing technology, constantly changing regulations and increasing financial pressures—managing 4.4 billion transactions between payers and providers annually and deeply embedded in 350 major healthcare systems. The TriZetto platform delivers end-to-end payer and provider solutions including claims administration, eligibility, care management, and revenue cycle management. Services address the need for hyper-collaboration in healthcare by modernizing IT ecosystems for a stronger core that delivers growth and better outcomes for all.

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Information Services Digital Solutions

Companies have revolutionized information delivery. To maintain and sharpen your digital edge, turn to our experts—defining digital transformation journeys and creating strategies for product, service and process innovation that deliver transformative growth. Capabilities span legal services automation, scientific, technical and medical (STM) content and workflow solutions, research and analytics platforms, and AI-powered insights delivery. Solutions help information services firms pull ahead of the pack by leveraging AI and automation to implement research techniques and tools that sift through the noise to deliver intelligent insights.

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Insurance Digital Transformation

Meet customer demands for a digital, personalized online insurance experience—while reducing risk. Lay the foundation for an intelligent decisioning framework to build sustainable growth, optimize margins and continuously innovate from customer acquisition to claims processing. With more expansive service offerings and strategic alliances with world-class organizations, comprehensive insurance technology solutions address clients' business and IT challenges across property & casualty, life & annuities, and specialty lines. Capabilities include underwriting automation, claims transformation, digital distribution, and AI-driven analytics.

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Life Sciences Technology Solutions

Driven by a vision to help improve patient outcomes along with pressure to speed time to market, manage costs and navigate regulatory demands, life sciences companies have an urgent need to innovate. Integrating digital transformation into your business strategy drives results and creates a more intelligent, agile and high-performing enterprise. Take advantage of generative AI, intelligent digital platforms, cloud and data to develop safer, more effective and affordable drugs and help improve patient outcomes. Coverage spans clinical development, managed markets, manufacturing (powered by Zenith Technologies and TQS Integration), and commercial operations—with recognized leadership across Life Sciences Digital Services, Enterprise Platform Services, and R&D ITO.

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Manufacturing Technology Solutions

Reimagine your manufacturing competitive advantage. Providing the new digital skills and technologies that help manufacturers make business decisions based on real-time contextual data—leveraging IoT, cloud, data and AI across the manufacturing value chain. Solutions cover industrial manufacturing, high-tech manufacturing, and life sciences manufacturing. Strategy consulting, planning and implementation services help transform products to smart and connected ones, with capabilities spanning sensory enablement, IoT adoption, wireless connectivity, cloud-based infrastructure, and analytics for Industry 4.0 outcomes.

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Oil & Gas Digital Solutions

Retooling for the digital age, oil and gas providers can deliver more energy options, reduce costs and increase customer satisfaction. Digital transformation capabilities span upstream, midstream and downstream operations—helping energy companies optimize assets, enhance reliability and drive operational excellence. Solutions leverage AI, data analytics, IoT and cloud to modernize legacy systems, improve safety and compliance, and unlock new growth opportunities across the oil and gas value chain.

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Retail Technology Solutions

Transform ordinary shopping experiences into immersive, engaging environments. Innovations in supply chain management, merchandising, e-commerce and mobility help retailers meet fast-changing customer needs—from opening new stores to optimizing existing locations with smart store operations like Cognizant® Stores 360 to lower costs and boost profitability. Capabilities span omnichannel commerce, digital merchandising, store operations, and customer experience transformation. A strategic alliance with Shopify and Google Cloud drives digital transformation and platform modernization for global retailers and brands, unlocking commerce capabilities and hyper-tailored customer journeys.

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Transportation & Logistics Solutions

Boost revenue per order up to 15% and cut order-to-delivery times as much as 50% while consistently improving customer satisfaction. Digital solutions deliver supercharged agility and growth across freight, logistics, and supply chain operations. Capabilities span business process services, transportation management, supply chain visibility, and AI-driven logistics optimization—helping carriers, shippers, and 3PLs modernize operations, reduce costs, and enhance the end-to-end customer experience in a rapidly evolving industry.

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Travel & Hospitality Solutions

Craft a digital strategy that pleases customers—and trims costs. Deep industry expertise propels travel and hospitality businesses into the future—covering airlines, hotels, car rental, online travel agencies, and hospitality operators with tailored digital solutions. Capabilities include AI-powered customer experience personalization, revenue management, loyalty programs, and operational modernization. A collaboration with Travelport and Anthropic builds an AI travel ecosystem to modernize how travel technology is built, tested and maintained.

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Utility Technology Solutions and Services

From surpassing expectations to building bulletproof grids, extensive experience working with some of the world's largest utilities. Electric, gas and water utilities leverage digital transformation to improve efficiency, reduce costs and increase customer satisfaction—with recognized leadership across all five quadrants of the ISG Provider Lens™ Power and Utilities Study. Capabilities span smart grid modernization, customer experience transformation via the UtilityOne Insights CRM platform, asset management, and analytics. With renewables and alternate energy sources on the rise, leading utilities can compete by reevaluating infrastructure and upgrading systems and processes through cutting-edge digital solutions.

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Consulting Solutions By Capability

Business Process Services

AI-powered business process transformation services spanning finance and accounting, claims processing, geospatial operations, content moderation and intelligent process automation. Delivers tangible value: powered touchless finance operations for premium automobile manufacturer via intelligent invoice automation; Venbrook partnership modernised claims processing with agentic AI-powered third-party administrator solution; enabled video sharing platform to manage content intelligently using human-in-the-loop and reinforcement learning from human feedback, boosting classifier decisioning by 10–15%. Combines AI-driven automation with human expertise to elevate customer and employee experiences.

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Cloud Solutions

Comprehensive cloud migration, management and advisory services covering strategy, migration, optimisation, FinOps and multi-cloud operations across hyperscaler environments. Demonstrates expertise through major transformations: migrated a 2B-claim mainframe to Azure using Cognizant Skygrade, cutting data extraction effort by 30% in 16 months; enabled CoreLogic to complete a 5-year migration journey from 10,000 servers to zero; named Leader in Multisourcing Service Integration by Avasant. Enables enterprises to operationalise cloud at scale while optimising cost and performance.

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Consulting

Forward-thinking strategy, deep domain expertise and AI-driven insights combined to shape, scale and sustain enterprise transformation from vision through execution. Named Leader in Business Consulting Services in the 2023 ISG Provider Lens™ Digital Business Enablement and ESG Services report, recognised for structured consulting, acquisition-focused growth strategy and complex digital consulting projects. Helps enterprises navigate transformation across industries with advisory-forward delivery model and CXO engagement.

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Cybersecurity

End-to-end cybersecurity services including threat and vulnerability management, identity and access management, data protection, governance, risk and compliance, and AI-driven preemptive defence. Named Leader by Avasant in Blockchain Services 2025 RadarView and recognised by Everest Group for Digital Workplace Services including security domains. Provides holistic security posture management combining risk governance with advanced threat detection and response capabilities.

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Data and AI

End-to-end data and AI services spanning AI strategy and advisory, generative AI, agentic AI, data modernisation, analytics, AI governance and training data to build trusted, scalable AI foundations. Delivers measurable outcomes across industries: partnered with a top US health insurer to automate grievances and appeals categorisation, reducing FTEs from 20 to 5 in 7 months; helped a Fortune 500 insurer achieve 98% accuracy and 24% faster reporting using generative AI autonomous agents; developed a generative AI conversational agent for a global agricultural company, reducing incident creation by 20%; and executed Teradata-to-Snowflake migration achieving 40% cost savings.

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Digital Engineering

AI-first software and product engineering services including legacy modernisation, application development, MACH-based architecture, DevOps and cloud-native engineering. Transforms legacy systems and accelerates digital delivery: transformed a digital education platform with AI study-tools chatbot across 150+ disciplines; delivered 25% productivity improvement and 2x MVP acceleration for core banking functions; transformed retail operations using Skygrade, improving supply-chain processes by 30%. Recognised in ISG Provider Lens for AI-native digital engineering capabilities.

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Engineering Research & Development

Specialised ER&D services for aerospace, defence, space, automotive and industrial sectors — delivered through Belcan — covering product engineering, embedded systems and test and validation. Acquired Belcan for approximately $1.3B in 2023, expanding ER&D capabilities in aerospace, defence, automotive and industrial sectors; Belcan contributes approximately 16 percentage points of growth to Products & Resources segment. Enables enterprises to accelerate product innovation and meet rigorous certification and performance standards.

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Enterprise Platforms

Business advisory, transformation and platform implementation across finance, HR/HCM, supply chain and CX platforms using a vendor-agnostic, outcome-focused approach. Deep expertise in HCM, finance transformation and CRM platform programmes across multinational clients. Combines strategic planning with implementation excellence to realise platform value and operational transformation.

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Experience

Customer and employee experience transformation services combining digital strategy, omnichannel integration, personalisation and AI-powered engagement design. Delivering intelligent CX with Unum using AI/ML services; Cognizant Autonomous Customer Engagement deployed for seamless customer interactions. Transforms organisations to create frictionless, personalised experiences across all touchpoints.

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Infrastructure Services

Enterprise IT infrastructure services including edge computing, digital workplace, AIOps, IT service management (ITSM) and multi-sourcing service integration. Named Leader by Everest Group in Digital Workplace Services and ITSM/SIAM; Named Leader by Avasant in Multisourcing Service Integration with SIAMNXT Framework. Delivers reliable, optimised IT infrastructure and services that enable business agility and operational efficiency.

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IoT & Engineering

Connected solutions and IoT engineering services spanning strategy, architecture, device design, platform integration and lifecycle management for smart and industrial environments. Full IoT practice integrated with ER&D labs, smart manufacturing studios and automotive engineering centres across India, Germany, Japan, Poland and North America. Delivers large-scale data processing and human-in-the-loop verification for leading digital mapping service, enabling enterprises to operationalise IoT at scale.

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Quality Engineering & Assurance

AI-led quality engineering spanning functional testing, performance, security, accessibility, cloud assurance and continuous observability across digital ecosystems. Named Leader by Everest Group in Quality Engineering Services for AI Applications and Systems PEAK Matrix 2024 and by ISG in Application Quality Assurance in the US and Europe. Enables enterprises to achieve higher quality standards faster through AI-driven testing automation and comprehensive assurance coverage across cloud and edge environments.

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Software Engineering

People-led software engineering services combining product engineering, quality assurance, agile delivery and AI-native tooling to accelerate software development lifecycles at enterprise scale. Cognizant Flowsource boosted full-stack engineer productivity by 16% and improved velocity by 76% for cable media client. Recognised by Constellation Research ShortList for AI-led software engineering and consulting capabilities. Integrates human expertise with AI-powered automation to enhance development quality and speed.

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Digital Solutions By Capability

Cognizant Flowsource™

A unified, AI-powered full-stack engineering platform that integrates generative and agentic AI across the entire software development lifecycle to accelerate developer productivity, code quality and time to market. Boosts full-stack engineer productivity by 16% and improves velocity by 76%, enabling development teams to deliver software faster with higher quality. Streamlines collaboration across development, testing and deployment stages.

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Cognizant Ignition™

A modular and scalable data modernisation platform that automates the full data lifecycle — from assessment and migration to integration and optimisation — across multi-cloud environments. Reduces data migration effort and cost while ensuring data quality and integration. Enables organisations to rapidly migrate and optimise data platforms across distributed cloud infrastructure.

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Cognizant Neuro® AI

An enterprise-grade generative and agentic AI platform that guides clients from identifying company-specific use cases to fully operationalising AI at scale, with built-in governance and responsible AI controls. Enables organisations to move beyond isolated AI pilots to integrated, enterprise-wide AI deployment. Provides end-to-end capability spanning use case identification, model development, integration and governance.

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Cognizant Neuro® IT Operations

An AI-powered AIOps platform that enables predictive maintenance, proactive incident resolution and hyper-automation to reduce downtime and optimise IT operations performance. Prevents incidents before they impact business operations through predictive analytics and automated remediation. Improves operational efficiency and reduces mean time to resolution across IT infrastructure.

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Cognizant Skygrade™

A cloud transformation platform that simplifies modernisation, migration and management of cloud platforms and applications, providing unified AIOps visibility across multicloud and edge estates. Accelerates cloud migration timelines by automating assessment, migration and ongoing optimisation. Provides single-pane-of-glass visibility and control across complex, distributed cloud environments.

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Neuro AI Engineering

A full-stack agentic AI engineering platform that industrialises agentic AI, turning isolated pilots into enterprise-grade execution with speed, quality and control. Transforms proof-of-concept AI implementations into production-ready, scalable solutions. Provides structured approach to agentic AI deployment with quality gates and governance controls.

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Neuro Business Processes

An AI-powered business process automation platform that streamlines workflows and elevates customer and employee experiences across enterprise business functions. Automates routine process steps while maintaining quality and compliance. Enables organisations to operate more efficiently and deliver improved experiences to customers and employees.

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Neuro CX Automation

An intelligent CX automation platform delivering AI-powered, human-supported customer engagement with effortless handoffs, streamlined issue resolution and personalised interactions at scale. Enables seamless customer interactions combining AI automation with human agent support. Resolves customer issues faster while maintaining personalised, context-aware service delivery.

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Neuro Cybersecurity

An AI-driven cybersecurity platform that provides a holistic view of cyber threats, orchestrating point solutions for risk, threat and vulnerability management across enterprise environments. Detects and responds to threats faster through AI-driven analysis and correlation. Provides unified visibility and control across distributed security tools and threat landscape.

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Neuro Edge

An industrial edge AI platform designed to accelerate time to value for enterprises deploying AI at the edge, enabling smart manufacturing, predictive maintenance and real-time operational intelligence. Deploys AI models at the edge to process data locally, reducing latency and improving responsiveness. Enables manufacturers and industrial operators to gain real-time insights and automate decisions at the source.

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