





Conpas Rating
-
Website
https://www.edelman.com/Overview
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act.
Number of Employees
5,001-10,000
Services Provided
Consulting
Conpas Rating
-
Website
https://www.edelman.com/Overview
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act.
Number of Employees
5,001-10,000
Services Provided
Consulting
Regions
Africa, Asia, Europe, Latam, Middle East, North America, Oceania
Countries
Argentina, Australia, Belgium, Brazil, Canada, China, Colombia, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Kenya, Malaysia, Mexico, Netherlands, Singapore, South Africa, South Korea, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States Of America, Vietnam
Regions
Asia, Europe, Latam, Africa, North America, Oceania, Middle East
Countries
India, China, Vietnam, Hong Kong, Indonesia, Malaysia, South Korea, Singapore, Taiwan, Thailand, Japan, Spain, Netherlands, Germany, Belgium, Ireland, United Kingdom, Italy, France, Colombia, Argentina, Mexico, Brazil, South Africa, Kenya, Canada, United States Of America, Australia, United Arab Emirates
Year of foundation
1974
Structure
Privately Held
Industry
Professional Services
Year of foundation
1974
Structure
Privately Held
Industry
Professional Services
Consulting Solutions By Industry
Aerospace & Defense
The aerospace and defense industries are dealing with an increasingly complex and competitive operating environment. They contend daily with economic uncertainty, shifting regulations and the increasingly complex demands of managing a global supply chain. To protect and strengthen their core businesses, organizations must actively engage with an even more diverse group of key stakeholders, from Wall Street to customers to policymakers.
We offer a deep bench of public affairs, corporate communications and industry experts who work closely with a company’s C-suite, business development, marketing, investor and government relations. We develop communications programs that deploy resources effectively, advance an organization’s priorities in individual markets and around the world and consistently maximize results. With broad experience, a full range of capabilities and a strong understanding of the business, we are the industry-leading communications agency across the aerospace and defense sectors.
Aerospace
We have an extensive record of working with top-tier original equipment manufacturers, key suppliers, commercial airlines and coalition groups. Crafting campaigns that advance the strategic objectives of our clients is our specialty. Whether it is positioning a company as an international thought leader, influencing public policy or supporting business pursuits, our global industry expertise enhances a company’s ability to achieve long- and short-term organizational goals.
Defense
The defense industry is encountering an ever-challenging operating environment as it contends with economic and political uncertainty, increasing competition in domestic and international markets and shifting defense and global security priorities. We have an experienced team and a proven track record of producing results for clients across the defense sector, including top-tier contractors, government organizations and coalition groups. Expertise ranges from boosting corporate reputations to fighting and winning high-profile legislative battles.
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Education
Our digital experts have reimagined the communications and marketing playbook to help brands and businesses succeed in a digital-first world where attention cannot be bought or demanded, and trust is the key to unlocking growth.
Our data-driven approach puts individual conversations and relationships at the center of the marketing mix, then applies the precision of performance to ensure the stories we tell and the experiences we create connect and perform at every stage of the journey.
Building on our heritage of earning attention and trust for brands, our approach to storytelling creates meaningful audience connections that fuel engagement, inspire action and deliver real business impact.
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Financial Services
As the world adapts to the new normal, financial institutions must work to protect and grow their trust equity. Edelman partners with these institutions worldwide to do just that.
Our expansive capabilities are rooted in a commitment to understanding the challenges of financial services in every category – banking, insurance, asset and wealth management, payments and fintechs, digital assets, and trading firms. With 20 years of proprietary intelligence on what drives trust in institutions and with our best-in-class creative thinking, we guide clients on a strategic and distinctive path forward – to success.
We lead the market with a team of more than 600 executives on six continents. They are former corporate executives from multinational firms, journalists from leading media; and bankers and lawyers with deep technical understanding of the sector. Importantly, we bring top digital media talent who understand regulated environments and help our clients solve the complex business and brand challenges of an increasingly digital world.
Our subject matter expertise, breadth of capabilities, and global reach ensure that our clients have access to fully integrated communications and marketing solutions and a seamless, highly collaborative experience worldwide.
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Health
Once considered the business of patients, physicians, pharmaceutical companies and hospitals, health is now everyone’s business.
This is a responsibility and an opportunity that applies to individuals, organizations and societies alike.
Health is beyond purely physical. It’s everything from self-care to prevention, diagnosis to treatment, caregiving to cure. It must be inclusive and representative.
We believe trust makes the difference at every touchpoint. At Edelman Health, our goal is to help our clients confidently rise to the challenges of our changing world.
We counsel our clients to embrace the new demands of a wider set of stakeholders — and to act boldly to earn and keep their trust.
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Real Estate
Real estate is not just about land and buildings; it’s the foundation upon which everything else in the business world rests. Yet this sector, often a bellwether for economic health, faces unprecedented political and economic upheaval. Edelman’s global real estate practice team helps clients to navigate this multifaceted environment and to establish trust-based relationships within increasingly complicated stakeholder landscapes.
Edelman’s global network of real estate communications specialists works on some of the largest and most complex real estate projects in the world – but we also support small companies with big ideas, helping ambitious businesses of any size to meet their objectives.
We have experienced teams on the ground in every continent who advise clients, craft strategic communications plans and deliver media engagement throughout an asset’s lifecycle, from public policy and planning applications, to construction and branding, through to the sales or leasing phases of a new development.
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Specialty Chemicals
One of the oldest industries in the manufacturing space, chemicals not only play a crucial role in our lives with products we use every day, but also contribute significantly towards industrial and economic growth around the world. Specialty chemicals are engineered to meet stringent performance criteria in a wide range of applications and end uses and they are often considered the “secret ingredient” in film, plastics and coatings, dyes and pigments, fertilizers, pesticides, colorings, flavors and fragrances. Leaders of specialty chemicals companies are facing challenges, with uncertainty across global markets, pricing pressures brought on by new competitors, fluctuating regulatory landscapes and an increased sensitivity to “green” supply chains.
To stay competitive and positioned for success, specialty chemical companies are increasingly turning to Edelman for their own unique mixture of counsel and innovative public relations strategies. With programs tailored to individual corporate needs, we’re actively addressing various stakeholder concerns, providing marketplace intelligence through research, driving business through awareness and marketing, targeting end-use industries with success stories, averting and dealing with crises, activating corporate social responsibility and helping executives find their voices with thought leadership initiatives.
With Edelman’s global presence, deep corporate expertise and marketing savvy, today’s specialty chemical company is poised to meet the technological demands of industries for the cars we drive, the lotions we use, the roofs above our heads, the food we grow and even the shoes we wear for tomorrow’s jog.
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Consulting Solutions By Capability
Business Marketing
Edelman Business Marketing is focused on driving reputation and generating business demand and revenue growth for B2B clients through integrated communications programs.
Leveraging a unique blend of public relations, digital marketing, advertising, media buying, and demand generation, our strategic approach helps brands cut through the noise of today’s buying experience and deliver targeted messages that influence buyers in the right places at the right time.
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Business Transformation
Corporate leaders are grappling with an increasingly complex, uncertain, and fast-changing business reality. With companies under greater pressure than ever before, many leaders are turning to Transformation as a way to unlock value or manage disruption.
Edelman’s considerable experience leading transformation assignments has informed our Business Transformation offering and approach. We focus on enabling change for our clients by shifting stakeholder behaviors that drive business outcomes – improved valuation, better performance and greater loyalty – which are all central to an effective transformation. Our method is geared toward helping companies navigate a range of scenarios, including:
We help our clients achieve their increasingly complex business goals and create new opportunities to provide value and measurable impact through our Transformation approach, which incorporates many of Edelman’s core strengths in addition to the following specialties:
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CRISIS MANAGEMENT FOR A CONNECTED WORLD
The traditional way of managing crises is obsolete. New crisis dynamics and cultural and technology-led shifts, are challenging businesses—crisis communications has never been so complex.
We know that the effects of sudden and unforeseen events are deep and holistic. Such movements profoundly and permanently change business practices, consumer values, and our behaviors. They create a new reality, a new paradigm and a new climate for businesses, brands and consumers.
A new way of thinking is needed. One that is data-fueled, rooted in trust, connected to culture and integrated across business functions.
Our Connected Crisis approach to crisis management is digitally driven and integrated to prevent, prepare for, respond to and recover from crises in a digital-first crisis landscape.
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WE ARE TRUST-MAKERS AND CULTURE CREATORS
For 70 years, we’ve built trusted brands through creativity, data, and culture. Our heritage of fierce independence enables bold work that ignites action, from brand strategy to activation. We weave brands into the tapestry of conversation with magnetic ideas that move at the speed of culture, widening business impact and earning lasting relevance.
From pop to politics, from social to societal, we’re creative hustlers who earn cultural impact by telling the right stories to the right audiences to create trust, advocacy, love, and growth measurably.
Whether it’s uncovering a corporate brand’s meaningful purpose in people’s lives, galvanizing the employer brand, or unleashing the power of a product brand to innovate and influence, Edelman connects across your multi-stakeholder audience. We are in the business of brands, driving action and shifting behavior.
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Helping Communicators Do What They Do, Better.
Digital adoption across consumers and businesses alike has accelerated. That means data, tech and analytics are top of mind for communicators to optimize, measure and personalize their efforts. Enter CommsTech, an offering that allows Communicators to reach all the stakeholders in their ecosystem to drive higher engagement — and value — through data and technology.
Deep audience insights quantify reputation and trust, and real-time intelligence measures interest, opinion shifts and impact by knowing who is consuming what and where. CommsTech doesn’t change what Communicators do, it changes how they do it. Communicators can never be too early to adopt CommsTech, but they can be too late.
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Corporate Reputation
Guided by the belief that increasing the level of trust in a company is the cornerstone of protecting reputations and strengthening relationships, we work in close partnership with corporate clients to engage employees, deepen customer relationships, attract investors and align government and public interests.
We have the skill and the experience to offer global and local perspectives, wherever you operate or want to expand your business. Our corporate team is over 1,000 people strong and includes former journalists, lawyers, bankers, MBAs, lobbyists, speechwriters, integrated marketing specialists. We are poised to develop multi-channel, integrated, always-ready communications campaigns to support your business needs.
With business value at the forefront, our approach begins with creating a compelling narrative that captures a company’s vision, culture and direction. It encompasses engaging constituencies based on a clear stakeholder map. We work to align a company with its stakeholders, connecting with a variety of audiences through the most effective means – media relations, business-to-business communications, executive positioning, employee engagement, financial communications or any combination necessary to support business value objectives. We are business problem-solvers, informed by market insights and focused on driving measurable outcomes.
We work with clients to protect their most important assets: reputation – an aggregate analysis of past behavior, and trust – and stakeholders’ expectation of future behavior based on past performance. By identifying a company’s assets and weaknesses related to trust, we help uncover, define, exemplify and amplify their authentic identity in ways that resonate with stakeholders and inspire support of their business mission.
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Data Security & Privacy
As more of our daily lives go online and the data we share is used in new and innovative ways, privacy and security have become important trust and reputation issues. For businesses, the growing volume and sensitivity of information being shared, stored and used is driving demand for greater transparency about how such information is being protected (security) and managed (privacy). As a result, data security and privacy have moved from the backroom to the boardroom. Data breaches and privacy missteps now regularly make headlines and are a focal point for social media discussions and legislation worldwide. Failure to communicate on these important issues can damage business by eroding trust, tarnishing brand and reputation, as well as undermining competitiveness.
Our Data Security & Privacy team helps organizations of all sizes and across sectors navigate the increasingly complex environment surrounding the collection, use and protection of corporate and personal data. We help organizations prepare for and manage communications around a data breach or cyber-attack. Through developing comprehensive communications plans and processes, we help companies communicate quickly and thoughtfully following a data incident. We also work with companies across a variety of sectors to proactively plan and train against likely security and privacy issues, influence the policy agenda and define leadership positioning.
Who We Are
We Are the Team Behind…
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WE REACH BEYOND THE SCREEN & COMPEL PEOPLE TO ACT
Our digital experts have reimagined the communications and marketing playbook to help brands and businesses succeed in a digital-first world where attention cannot be bought or demanded, and trust is the key to unlocking growth.
Our data-driven approach puts individual conversations and relationships at the center of the marketing mix, then applies the precision of performance to ensure the stories we tell and the experiences we create connect and perform at every stage of the journey.
Building on our heritage of earning attention and trust for brands, our approach to storytelling creates meaningful audience connections that fuel engagement, inspire action and deliver real business impact.
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Digital Transformation
Whether it’s to enrich a customer experience through better technology integration or reimagine a product or service offering, Digital Transformation pairs design thinking and analytical rigor to help leaders re-focus their objectives, better address customer needs, work smarter, spend wisely, and act first in a fast changing, digital-first landscape.
With a singular focus on delivering immediate, meaningful impact on our clients’ businesses, our interdisciplinary specialists in customer experience, product strategy, technology, analytics, and systems design work in close collaboration with our clients to answer questions like “How can we get a bigger impact with fewer dollars?” or “How can we grow in a declining category?”
Our work focuses on:
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ESG
In today’s environment, a company’s approach to managing Environmental, Social and Governance (ESG) factors is widely viewed by stakeholders as an indicator of effective risk management, agility in the face of change, and the quality of the C-suite and the Board. To succeed, a company’s ESG strategy must advance its business objectives – creating new opportunities and driving long-term sustainable performance.
Building on Edelman’s two decades of experience in measuring companies’ trust and credibility through our flagship Edelman Trust Barometer, we provide a market-leading suite of services grounded in strategy and management consulting skills, capital markets experience, legal and regulatory expertise and deep ESG knowledge to help clients build and execute ESG strategies that mitigate risks, capture business opportunities and earn the trust of investors and other stakeholders.
Edelman's ESG team also specializes in the following services:
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Executive Positioning
CEOs face a broad lack of trust. In fact, more than half of the global general population surveyed as part of the Edelman Trust Barometer CEO Supplement do not trust CEOs.
At the same time, there is a lack of awareness of who CEOs are. Forty-seven percent of the global population acknowledge their inability to name a single CEO. And lack of awareness is linked to lower trust: there was a 17 point rise in trust in CEOs when respondents could name CEOs (64 percent of those who could name two or more CEOs said they trusted CEOs).
With expectations for business high and awareness of and trust in CEOs low, there’s a need for more engaged leadership to bridge this gap. The demand on today’s leaders is to be visible, personal and relatable with a clear purpose and a focus beyond the company itself.
The call for CEOs and executives to be not just present on the business side, but also to be accessible, real and human on the public side is driving the need for what we call Engaged Leadership.
Through the years, Edelman has worked with CEOs and leaders from a number of corporations, NGOs and academic institutions. Informed by this work, we have developed a global, experience-and relationship-driven approach to build Engaged Leadership. We help CEOs and executives to:
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Media Relations
“Seismic shifts” and “dramatic cutbacks” are among the phrases recently associated with the media business. The most successful media companies are digital first and constantly tinkering with the business model (“pivot to video,” “subscription-based”) to remain profitable. Legacy media companies are seeking alliances with the nimbler digital natives and the political climate and other forces are eroding trust in what was formally seen as the last trustworthy institution.
The impact of both search and social on the success of the stories coming from companies, influencers and the media itself is best explained through the Edelman Media Cloverleaf construct and every strategy we created for earned media campaigns is based on this reality.
Storytelling based on an earned-centric (idea that connect directly to a societal nerve creating a conversation that both media and influencers want to join and extend) which social by design (built to be shared) is at the heart of Edelman’s approach.
The “earned” part of “earned centric” also means skilled professionals continue to work with reporters, editors and producers to ensure our clients stories are worthy of coverage/inclusion. Best known as “media relations,” Edelman (and its wholly owned subsidiary companies – Edible, UEG, Revere, Salutem, KrisPR) have some of the best specialists in the industry. In fact, our two Cannes Lion Grand Prix Awards were for the media relations portion of larger integrated campaigns.
Our approach to media relations combines experience with a much more data-based understanding of the audience. Through a combination of partnerships and research we understand what platforms and channels people use and why, how the devices they use are changing their consumption habits and the specific content needs of media so that we can create meaningful visual assets that support our stories and make them shareable. But we also nurture and value a hands-on approach to building actual relationship with media – allowing us to be less transactional and more focussed on appropriate co-creation.
Across the globe, our experts in earned media (among their ranks are many former journalists) often collaborate across practices, sectors and geography to achieve the best results for our clients and to grow and evolve our approach in real time.
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Litigations
“Seismic shifts” and “dramatic cutbacks” are among the phrases recently associated with the media business. The most successful media companies are digital-first and constantly tinkering with the business model (“pivot to video,” “subscription-based”) to remain profitable. Legacy media companies are seeking alliances with the nimbler digital natives and the political climate and other forces are eroding trust in what was formally seen as the last trustworthy institution.
The impact of both search and social on the success of the stories coming from companies, influencers and the media itself is best explained through the Edelman Media Cloverleaf construct and every strategy we created for earned media campaigns is based on this reality.
Storytelling based on an earned-centric (idea that connect directly to a societal nerve creating a conversation that both media and influencers want to join and extend) which social by design (built to be shared) is at the heart of Edelman’s approach.
The “earned” part of “earned centric” also means skilled professionals continue to work with reporters, editors and producers to ensure our clients stories are worthy of coverage/inclusion. Best known as “media relations,” Edelman (and its wholly owned subsidiary companies – Edible, UEG, Revere, Salutem, KrisPR) have some of the best specialists in the industry. In fact, our two Cannes Lion Grand Prix Awards were for the media relations portion of larger integrated campaigns.
Our approach to media relations combines experience with a much more data-based understanding of the audience. Through a combination of partnerships and research we understand what platforms and channels people use and why, how the devices they use are changing their consumption habits and the specific content needs of media so that we can create meaningful visual assets that support our stories and make them shareable. But we also nurture and value a hands-on approach to building actual relationship with media – allowing us to be less transactional and more focussed on appropriate co-creation.
Across the globe, our experts in earned media (among their ranks are many former journalists) often collaborate across practices, sectors and geography to achieve the best results for our clients and to grow and evolve our approach in real time.
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Performance Communications
Modern marketers and communicators share two critical goals — first, to identify and understand their most valuable audiences and prompt them to take actions that build brand and business; and second, to quantify the impact of those efforts. The recent emergence of cloud-enabled communications technology offerings to match the more established marketing cloud technology offerings allows for earned to be similarly audience-centric, data-driven, and tech-enabled in achieving this vision.
Edelman's performance communications team blends talent, strategic process, and technology to leverage data and insights that help us create, distribute, and optimize the performance of earned content for our clients’ targeted audiences. Through an exclusive partnership with Cision, the industry leader in cloud-enabled communications technologies, we can access vast amounts of audience demographic and firmographic data captured in the communications cloud, allowing us to better understand and activate the targeted audiences that engage with our clients’ communications programs.
We capture true earned ROI and engage in audience building and activation, just as our marketing peers do. Our approach to earned audience insights, segmentation and targeting borrows from marketing best practices used in areas such as programmatic advertising. Our ability to customize, test and measure the performance of earned messaging takes communications to the next level of accountability and audience precision.
We built our suite of performance communications services for a simple reason: Technology unlocks better data, and better data paired with better insights leads to more impact for our clients.
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Performance Marketing
We take a holistic approach to Performance Marketing for clients, which means seamless integration of strategy & planning, media buying, search, proprietary automation & technology and analytics. This also means mind-blowing results, be that growing revenue by $300,000,000 for a CPG client or doubling e-commerce revenue for a mature mobile accessories client.
Integration is only as powerful as each component, though, which is where we truly excel: a holistic search practice that was award Best Overall Search Program by Search Engine Land, a media planning & buying team that has driven triple-digit improvements in performance against the biggest agencies and programmatic platforms around, an analytics team that’s equally at home conducting Multi-Touch Attribution or creating deeper business intelligence with less investment and technologists adept at harnessing real-time data to enable signals-based marketing. All of which are steeped in a results-oriented mindset that pushes us to innovative faster than the competition.
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Public Affairs
Edelman Global Advisory (EGA) is a boutique firm providing business, government and advisory services to navigate today’s changing geopolitical and economic landscape. Based in Washington, D.C., EGA has deep expertise on the ground in the U.S. and Canada, APAC, MENA, Europe, Latin America, and India. EGA’s team members work seamlessly with Edelman’s other 6,000+ world-class communications professionals to deliver truly integrated client services.
BUILD TRUST IN TODAY’S EVOLVING GEOPOLITICAL ENVIRONMENT.
Edelman Global Advisory helps clients navigate evolving geopolitics, build trust, and achieve business success.
TRUSTED GUIDE. LOCAL EXPERTISE. GLOBAL NETWORK. SEAMLESS SERVICES.
We are executives, former diplomats, regulatory wonks and industry experts. We’ve previously worked in all levels of government worldwide, so we know how to demystify government systems and processes for our clients. We design innovative strategies, we build trusted partnerships, and we get things done. We are a startup within a global communications firm. Our nimble advisory team works fluidly across every key market, while leveraging the trusted expertise of Edelman's 6,000 colleagues worldwide. We are the new guard—entrepreneurs with fresh insights and tailored strategies to achieve your goals. We start with strategy guided by our best-in-class public affairs and government relations teams. Then we integrate Edelman’s unparalleled suite of services—public relations, communications, marketing and digital advocacy and more—to earn the trust of your stakeholders. All in one seamless package.
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Research & Data Analytics
Edelman Data & Intelligence (DxI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.
We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.
DxI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DxI is comprised of over 350 research specialists, business scientists, data engineers, behaviorial and machine-learning experts, and data strategy consultants based in 15 markets around the world.
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