What Are Your Options for Utility Bill Management? The first option ERC offers is to change the mailing address of your utility bills to come directly to us prior to the bills being paid. We then audit the bills and forward them onto the client for payment. The second option we offer is for the client to send us the utility bills after payment has been made. Bills can be mailed, faxed, emailed, or dropped into an FTP site. The bill approvals are sent to you within 48 hours of receiving the invoice in house, however most invoices are processed within 24 hours.

The Process:

• Your accounts are assigned an account manager and a team of senior auditors that will manage the accounts and audit each bill.
• All utility bills are entered into our Energy Management Software that is always available to the client and offers hundreds of different reports.
• If any errors are found, we will work directly with the utility company to correct the issue and request a credit on your behalf.
• The ERC Account Manager monitors all your contracts and informs you of savings opportunities when contracts expire.

ERC’s utility budgeting service combines expert insight with the experience necessary to develop energy and utility budgets that cut operational costs. ERC makes it simple for businesses to take advantage of a multitude of opportunities available in an ever-changing energy market. ERC’s energy budget development process leverages our client’s billing history and combines it with ERC’s knowledge of rate change history, market trends, and professional relationships with reputable utility services providers to capture savings. The result is a customized utility budget that accurately projects the usage and spend for each facility operated by their clients.

ERC ensures our utility account management hospitality client energy reporting for Electric, Natural Gas, and Water consumption and costs are uploaded into the following platforms:

• Marriott Mesh
• Hilton LightStay
• IGH Green Engage
• Hyatt EcoTrack

Assist companies with working to obtain an ENERGY STAR Certification, a building must earn an ENERGY STAR score of 75 or higher on the EPA’s 1 – 100 scale. ERC has contracts with Licensed Professional Engineers that can submit the certification application.

Our team will either enter or upload your energy use through Energy Cap software thorough Portfolio Manager allowing your company to successfully manage and meet any mandatory or voluntary benchmarking.

ERC will review any existing contracts with the telecommunication providers to determine if the pricing is being billed correctly and to make recommendations as to the feasibility of continuing current services. ERC will provide recommendations to help the client find the best pricing, service, and technology mix to their current needs.

The past decade has witnessed a surge of pricing innovations in the U.S. telecommunications industry. ERC will review the client’s services for pricing, as well as make recommendations for alternative technologies that will increase savings and/or provide network synergies that better meet the needs of the client.

ERC specializes in pricing and analysis to provide customers with cost savings in the following services:

• VOIP
• Hosted VOIP
• Internet
• PRI
• MPLS
• Wireless
• Local
• Long Distance
• SIP Trunking
• T-1
• Dynamic T-1
• and more

• ERC helps businesses and public/non-profit organizations choose the best telephone system, voice, data and/or LAN/WAN networking solutions that best meet their client’s unique business needs. From key systems to PBX, integrated voice platforms to Voice Over Internet Protocol and wireless integration, our solutions are designed for reliability, flexibility and scalability.
• ERC will review the current network configuration and make recommendations to improve efficiency without risking reliability.
• ERC provides a service to handle any changes to your network. We will coordinate the change and then audit the billings for correct charges. ERC will work with the necessary vendors, carrier and system, to coordinate the installation or removal of requested services and will then monitor billings to ensure that changes were made as requested. ERC keeps updated records of the services that are being provided for our clients.