Delivering independent solutions spanning strategic, commercial, financial, operational, technical, and regulatory questions.  

Our Solutions:  

Airports and transactions

We leverage a suite of proprietary airport tools, models, and databases that helps management and stakeholders navigate key business challenges and investment decisions to their advantage.  

Airlines

Covering the full C-suite of any airline—strategic, financial, commercial, network, operational, digital, and human capital advice—our team brings over 100 person years of executive and consulting experience.  

Aircraft

Our team of ISTAT-certified appraisers annually value aviation assets worth billions of dollars, advise investors on opportunities, and provide asset management expertise to help clients mitigate risk.  

Maintenance, repair, and overhaul

The technical operations spectrum for manufacturing, maintenance, and the supply chain are all under one roof and founded on proven methodologies, best practice processes, and CAMRO proprietary benchmark data.  

Sustainable aviation

Our solutions combine our global sustainability consulting across all industries with aviation, technical, and operational expertise to help business meet net-zero targets through cost-effective offset and physical solutions.  

Travel and tourism

We combine strategic tourism consulting, air service development, and policy planning with our world-class marketing and communications agency, ICF Next, to provide clients with expertise in branding, communication, data, and loyalty.   

How do you prepare for the future of energy in a high-uncertainty world?

Changes across the utility are accelerating, from customer behavior to energy sources to climate risk. We use advanced data modeling and innovative technology solutions to help utilities evaluate the full impact of these interconnected changes—and unlock the possibilities of revenue growth, sustainability, and better customer and community outcomes.

Our Solutions:

Customer engagementToday’s utility customers play an active role in their energy choices—and expect personalized communications and offers from you. We design and deliver programs that foster a managed connection between customers and their utilities—with an emphasis on diversity, equity, and inclusion. 

DecarbonizationClean energy is the way of the future. We help clients worldwide decarbonize their economies by developing smart strategies in grid edge management, distributed energy resources, renewables development, climate mitigation and 80x50 scenario planning, and natural gas as a bridge fuel. 

ElectrificationElectrification benefits many utilities and customers alike: It grows load, attracts new customers, and reinforces the grid. All while reducing carbon emissions. We design and manage beneficial electrification programs for buildings, on- and off-road vehicles, and industry. 

Demand-side management program design and implementationDemand-side management and energy efficiency programs must evolve to keep pace with a changing world and evolving customer needs. We create and optimize utility portfolios to ensure these programs are streamlined, cost-effective, and successful. 

Energy system transformationThe successful future utility is the one that helps DER be successful. We offer advanced analytics, resource planning, and valuation to help utilities transform the distributed energy resources of today into the grid assets of tomorrow. 

Customer insights and incentivesIf you were to increase your customer incentive payment by 20%, how much would that move the participation needle? We offer quantitative tools and applied science to help utilities understand customer behavior, improve program performance, and create new customer value opportunities.

Streamline compliance with environmental consulting services powered by 1,000+ environmental planners, scientists, engineers, attorneys, and policy specialists ready to advance your business. For more than 30 years, we've brought a trusted reputation to our work: executing environmental impact assessments, managing complex projects, engaging diverse stakeholders, and navigating multiple layers of regulation.

We provide clients with research, training and technical assistance, and capacity-building support and insights they need to tackle the most pressing challenges in early childhood, K-12, post-secondary, and adult education.

Supporting learning across a lifetime

From early care for infants and toddlers through college access and success and workforce training, our innovative approaches and methodologies address critical questions to improve the quality of educational programs. Our more than 30 years of program and policy work has built a portfolio of evidence-based solutions that can be applied to new challenges as the education landscape continues to evolve.

Build deeper relationships in order to drive improved outcomes, sales, and patient health.

From payers to providers to pharma and everything in between, today’s fractured, noisy, and consumerizing healthcare marketplace requires taking relationships to a deeper level. We consult and develop business, integrated communications, and marketing solutions to address our clients’ and their stakeholders’ needs across all audiences—consumers, providers, employers, and partners.

Katrina. Sandy. Maria. Harvey. For over 20 years, we’ve been on the ground for some of the most significant natural disasters in U.S. history. Our teams have decades of experience working with federal, state, and local officials to manage complex recovery projects effectively.

If you’re in the path of a disaster, ICF can serve as your trusted preparedness response and recovery partner. With a demonstrated track record of results—and unmatched expertise that helped to write the federal guidelines for disaster recovery compliance—we can help you navigate the federal recovery funding landscape to get the relief you need. We will show you how to apply every dollar to make your community more robust and more resilient in the face of future storms. It is some of the most important work we will ever do. Together.

Our services and expertise

People and technology

Human capital and capacity building

Digital transformation and IT modernization

Customer engagement, communications, and marketing

Cybersecurity

Analytics and data science

Research, surveys, and evaluation

Program planning

Stakeholder engagement

Disaster management

Workforce development

Program implementation

Regulatory and policy development

Environmental compliance

Climate and resilience 

Funding and grant management

Domain expertise

Federal health

Social programs for housing, economic, and community development

Transportation

Education and child care

International development

Where deep industry knowledge meets emerging technology

We take on transportation challenges across the globe—delivering innovative answers to issues that affect communities, consumers, and their governments. Our experts develop transportation solutions that promote sustainable travel and goods movement, improve safety, reduce emissions, optimize existing systems, and empower users with real-time information to make informed choices.

Empower your vision and drive your business with best-in-class analytics practices.

Collection

Proactively anticipate needs to optimize customer experience and develop longstanding relationships

Curation

Organize and prepare raw data for analysis

Analysis

Deliver relevant products and stay competitive when demand changes or new technology is developed

The need for cyber resilience touches every aspect of our national well-being—defense, energy, banking, transportation, and disaster recovery. Beyond just cyber security, resilience keeps an organization's entire mission going, assuring its future, and protecting its people.

Adaptability is survivability. Evolve your integrated security culture to address people, processes, systems, and technology alike. You'll advance your readiness beyond network protection to stand ready for terrorism, large-scale technological failure, severe weather, and pandemic diseases.

Survey research

ICF offers comprehensive survey research services that empower clients to gain valuable and actionable insights on issues that matter.

Health research

ICF helps clients achieve program goals with research solutions that meet the ever-changing needs of the health sector.

Economic and financial analysis

We provide economic and financial analysis to public and private organizations seeking to evaluate programs and policies.

The rules of success are changing: as customer expectations increase, technology advances, and established industries are turned on their heads, you’re under more pressure to keep pace. You need a partner who does more than simply help you tread water.

Whereas most firms disappear from your project after the typical mapping phase, our teams help execute the strategy and bring your vision to market. By combining functional prowess with subject matter expertise, we don’t just help you plan for the next step. We’re there when you take it.

Our Solutions:

Energy strategy, planning, and investment advisory

As markets and conditions evolve, energy assets and portfolios require more intensive management. Our expert analysts can help you understand the shifting economics of global power markets, keep up with regulatory change, and get smart about renewables.

Integrated risk management

The dramatic rise in both severe weather events and cyberattacks demands a holistic approach to integrated risk management. Our environmental, disaster management, cybersecurity, climate, and transportation experts work together to secure your systems and infrastructure—and protect your people and assets.

Airport business advisory

We help airport clients strategically navigate today's operational challenges, comply with environmental requirements related to climate change, and position themselves in a competitive landscape.

Our clients have high-octane organizations to run, programs and initiatives to launch, and talent to hone. But with any ambitious mission comes unique operational challenges. We take a future-of-work approach to complex workforce challenges with organizational learning and performance solutions that help clients improve their people, processes, and programs. Our specialists align their experience with your objectives to optimize performance at all levels.

Our Solutions:

Workforce planning and analytics

We synthesize data from within and outside your organization to visualize information and inform decisions about the workforce.

Change management and organizational development

Successfully align your business processes, resources, and people with support from our specialists.

Human capital management

Our team helps executives attract, retain, and develop a high-quality workforce.

Digital transformation and employee upskilling

We help organizations embrace who they are and engage audiences when it matters: activating purpose, embedding change, shaping the future of work, and building advocacy in new strategies.

Learning systems

We help you tackle the needs of a changing workforce with training that’s tailor-made to help employees strengthen key competencies, comprehend more, and retain longer.

Diversity, equity, inclusion, and accessibility

We blend human-centered diversity, equity, inclusion and accessibility, design, and organizational behavior expertise together to offer multiple services that transform the future of your organization and accelerate your impact.