At the University Hospital of Augsburg (UKA), the manual processing of external medical reports represented a significant operational bottleneck. Staff had to manually extract and re-enter data from incoming documents — a resource-intensive, error-prone process that delayed access to decision-critic...

HABA Familygroup, a German toy manufacturer, faced severe order processing bottlenecks during peak periods — particularly around Christmas, when demand surges dramatically. Every web store order triggered an email to Order Management, and staff had to manually transfer the information into the order...