Lumen Technologies is a global communications services provider and enterprise technology company built to fuel growth in the AI era. We operate an expansive global fiber network that reaches across markets, reduces latency where it matters most and forms the connective fabric that people, data and applications depend on every day. With one platform, one port and one bold strategy, we are redefining digital infrastructure — uniting networking, edge cloud, cybersecurity and cloud communications into a single, coherent experience. From Fortune 500 enterprises to federal agencies, media companies to hyperscale data centers, Lumen serves the world's top enterprises as the enterprise-ready backbone of the AI economy — recognized by Fortune as one of its Most Innovative Companies for 2025, and trusted by customers including AWS, Google Cloud, Microsoft, Intelsat and the Seattle Seahawks.

At Lumen, we are the people, culture and vision behind The Trusted Network for AI℠. We are network engineers and cybersecurity experts, cloud architects and customer advocates, threat researchers and technology partners — all united by a shared commitment to putting customers at the center of everything we do. Our Lumen 8 behaviors — teamwork, trust, transparency, clarity, courage, customer obsession, a growth mindset and respect — shape how we show up every day, for each other and for the businesses we serve. We believe that investing in our people and empowering them to nurture their potential is the key to lasting success, for Lumen and for our customers. This culture of relentless pursuit drives us to deliver more intuitive, more effortless and more productive technology environments — at the speed and scale the AI era demands.

We provide the infrastructure, connectivity, security and cloud communications solutions that power modern enterprise at scale. Our portfolio spans dedicated fiber and dark fiber, wavelength solutions up to 400 Gbps, colocation, edge compute and storage, and our programmable Lumen® Connectivity Fabric — an on-demand network that can activate connections in as little as five minutes. On top of that foundation, we deliver Dedicated Internet Access, Ethernet, SD-WAN, SASE, DDoS mitigation and our full suite of Lumen® Cloud Voice and unified communications services. Backed by Black Lotus Labs®, our in-house Threat Research and Operations team that monitors over 200 billion NetFlow sessions daily, our security intelligence is woven into the network itself. And through the Lumen Connected Ecosystem — integrating hyperscale cloud providers like AWS, Google Cloud and Microsoft with data center infrastructure and technology partnerships — we make it simpler to scale, more responsive to change and more cost-effective to operate.

Everything we build is in service of a single, guiding idea: that technology, when it works effortlessly, has the power to improve human lives. We exist to ignite business growth by connecting people, data and applications — quickly, securely and without friction. But our ambition extends beyond the enterprise. We align our community programs with our business goals, pursue sustainable growth and strive to create a positive impact on the customers, employees and communities we touch. Whether we are helping a hospital system achieve 99.9% uptime so clinicians can focus on patients, enabling a county to cut 911 response times, or building the backbone of the AI economy so that the next generation of innovation can move faster — we believe that what we do online shapes what happens in the world.

Our culture is built on eight behaviors that define how we think, collaborate and lead — what we call the Lumen 8. Teamwork, because no signal travels alone. Trust, because everything we build depends on it. Transparency, because honesty is the foundation of every strong connection. Clarity, because complexity is the enemy of speed. Courage, because moving at the pace of AI requires bold decisions. Customer obsession, because our customers are at the center of everything we do. A growth mindset, because the network — and the people who build it — must always be evolving. And respect, because the best ideas come when every voice is heard. Together, these behaviors are not aspirational posters on a wall. They are the operating system of our culture.

Choosing Lumen means choosing the enterprise-ready backbone of the AI era — with the scale, security and simplicity that modern businesses demand. Our extensive global fiber footprint reduces latency where it matters, our programmable Lumen® Connectivity Fabric lets you deploy and scale on demand through a single-port, cloud-based design, and our 99.99% availability commitment means your critical operations stay live under pressure. Where others see network complexity, we see an opportunity to simplify: one platform, one port, one coherent experience through Lumen Connect. Our in-house Black Lotus Labs® team disrupts roughly 150 command-and-control servers per month and monitors more than 200 billion NetFlow sessions daily — providing a layer of security intelligence that is inseparable from the network itself. And because we take a hands-on approach to everything we build together, you get a true partner — not just a provider — who helps you stay ahead of today's demands and accelerate growth at scale.

At Lumen, sustainability is not separate from our business strategy — it is built into it. We are committed to excellence in Environmental, Health and Safety (EHS) management, operating an energy-efficient network, reducing waste and continuously measuring the impact of our efforts. Our targets include an 18% reduction in Scope 1 and 2 emissions and a 10% reduction in Scope 3 emissions by 2025 from a 2018 baseline. We track and manage water usage across our facilities, operate responsible waste and electronic equipment recycling programs and require suppliers to meet our Supplier Code of Conduct. Our 2024 CDP response earned an A- score, reflecting meaningful progress on energy and emissions reduction, renewable energy purchasing and climate risk management. We publish annual Impact Reports and TCFD and SASB indices to hold ourselves accountable — and our corporate business continuity management program ensures that we can continue to serve customers, shareholders and employees even in the face of disruptive events.

We believe that how we use technology matters as much as the technology itself. Through the Lumen Cares Portal, we support approximately 5,500 nonprofits — aligning our community investments with our business goals to create measurable, positive change. Our public sector work extends that impact to the agencies and institutions that communities depend on most: federal agencies, defense and intelligence organizations, state and local governments, public safety networks and higher education. From modernizing 911 emergency response systems in Pima County to supporting pharmaceutical research and connecting hospitals for better patient outcomes, we apply the same network capabilities that power global enterprise to the problems that matter most in everyday life. Reducing barriers to technology — for businesses, governments and the people they serve — is not just a program. It is part of who we are.

We are committed to sustainable, socially responsible growth through diversity, equity and inclusion — recognizing that the best ideas, the most resilient teams and the most innovative solutions emerge when every perspective is represented and every voice is heard. Our Annual Equal Employment Opportunity (EEO) report reflects our transparency and accountability on workforce representation, and our governance framework — including our Human Resources and Compensation Committee and our Nominating and Corporate Governance Committee — is designed to embed these principles into how we lead. Our Lumen 8 behaviors of respect, trust and teamwork form the cultural foundation on which our inclusion commitments rest: not as standalone initiatives, but as expressions of how we work together every single day.