Mood Media is the world's leading experiential media company, redefining the on-premise customer experience and delivering unparalleled value to businesses and brands globally. We leverage cutting-edge digital technology, curated and original creative content, and deep design expertise to create personalized, engaging encounters at every point in the guest journey. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million consumers every single day — across retail, hospitality, QSR, healthcare, automotive, financial services, and beyond. With a proven global legacy and the scale to match, we bring together artistry and acumen in every solution we deliver, turning ordinary physical spaces into immersive brand environments that move people to action and drive meaningful results.

We are a team of more than 2,000 music experts, digital artists, animators, sound and technology specialists, professional branding consultants, and client service champions — all united by a passion for bringing fresh perspective to every customer experience we design. Our people are backed by a global service network of certified technicians and guided by a seasoned executive team with deep roots in media, technology, and enterprise operations. From our CEO Malcolm McRoberts, who brings over 30 years of executive-level technology and operations experience, to our Chief People Officer championing a diverse and inclusive workplace, every leader at Mood is focused on one thing: helping businesses succeed by changing the mood. We are driven not just by what we build, but by why it matters — because when you change the mood, you change the outcome.

Mood Media creates unforgettable brand experiences through an integrated platform of sight, sound, scent, and systems — connecting the physical and digital to shape perceptions, influence behaviors, and prove business results. Our solutions span bespoke music curation with full commercial licensing, dynamic digital signage and video walls, targeted audio messaging and AI-powered Messaging Copilot, commercial-grade AV system design and installation, drive-thru systems, scent marketing, and retail media advertising. We offer full-scope creative strategy, solution design, content development, and end-to-end managed services — all supported by proactive monitoring, preventive maintenance, and a certified global technician network. Whether serving a single small business or deploying across an enterprise with thousands of locations worldwide, we deliver flexible, in-depth capabilities that reinforce local presence while supporting global scale.

At Mood, we believe that every space has the power to create a feeling — and that feeling drives decisions. Our purpose is to connect people and brands in ways that shape perceptions, influence behaviors, and prove measurable business results. We exist to transform the places where consumers spend their time into immersive, emotionally resonant environments that build deeper loyalty, accelerate purchase, and give every brand a distinctive identity worth remembering. When the right music plays, the right message lands, the right scent fills the air, and the right visuals command attention, something shifts. That shift is what we do — and why it matters.

Everything we deliver is built on balancing the relationship between creative artistry and sharp business acumen. We lead with curiosity and craft — believing that the best brand experience is one that is felt as much as it is seen or heard. We are committed to continuous improvement, whether that means engineering more sustainable products, building stronger partnerships, or investing in the well-being of our people. Integrity guides every decision, from ethical AI integration to transparent governance. And we celebrate the diversity of perspectives that makes our global team stronger — because an inclusive culture is not just good values, it is good business.

With more than 850 brands, presence in over 150 countries, and 500,000+ active locations, Mood Media brings a scale of proven success that no other in-store media company can match. We are the only partner capable of delivering a fully integrated suite of sight, sound, scent, and systems solutions on a single digital media platform — seamlessly connecting physical and digital touchpoints across the entire customer journey. Our cross-channel data capture and consumer insights allow us to continuously optimize strategies for maximum impact. Our global network of certified technicians ensures reliability and uptime wherever our clients operate. And because we lead through a collaboration of artistry and acumen, every solution is not just beautifully designed — it is engineered to produce results that brands can measure, prove, and scale.

We believe the best experiences don't just look and sound good — they reflect a genuine care for our planet and our people. Our commitment to Environmental, Social, and Governance (ESG) principles is not a policy we have; it is a core value that guides everything we do. In March 2025, Mood Media achieved an EcoVadis Committed Rating, a globally recognized validation of our progress across environmental impact, labor and human rights, ethics, and sustainable procurement. We have set clear, measurable goals through 2029: a 20% reduction in greenhouse gas emissions, 15% less waste, 15% lower energy consumption, and a 50% cut in single-use plastics. Our products are engineered for sustainability by design — from energy-efficient LED displays with ambient light sensors and high-efficiency amplifiers, to modular AV architectures that allow targeted upgrades rather than full replacements. We embrace a circular operations model, actively refurbishing and redeploying media players to extend their useful life and reduce e-waste. Cloud-first innovation and remote managed services minimize the need for physical service visits, cutting fleet-related carbon emissions significantly. Sustainability at Mood is not a checkbox — it is a mindset.

At Mood Media, our responsibility to the communities we serve extends well beyond the walls of any store or venue. We empower every employee globally with paid time off to volunteer — a commitment championed at the highest levels of our organization. From addressing homelessness to environmental stewardship through plastic clean-ups and biodiversity protection, our colleagues consistently demonstrate that the Mood mission is bigger than business. We embed ESG into our strategic vision precisely because we understand that lasting, positive relationships with the communities where we operate are not incidental to our success — they are foundational to it.

Mood Media is committed to fostering a diverse and inclusive workplace — one where different backgrounds, perspectives, and experiences are not just welcomed, but actively cultivated. Our Global Chief People Officer leads this commitment with a proven track record of workforce transformation and building high-performance cultures across international organizations. We believe that inclusive teams build better solutions, serve clients more effectively, and create environments where everyone can thrive. That commitment is woven into how we hire, develop, support, and listen to our more than 2,000 colleagues around the world. Our leading Employee Assistance Program provides confidential access to counseling, financial advice, legal support, and wellness guidance — because the success and happiness of our people is fundamental to our collective success.