Ponvia is a premier Management and Technology Consulting firm specializing in Contact Centers, Customer Interaction and Cloud Communication Services. For nearly 20 years, Ponvia has been providing management and technology consulting services to enterprise businesses and public sector organizations. As a privately held consulting firm, Ponvia is an independent organization. Our independence allows us to provide unbiased, vendor neutral consulting for our clients. We Bring Knowledge and Experience Together in Every Engagement. Our approach to consulting starts with a deep understanding of the client, their technical and operational environments, their goals and objectives and finally, their strengths and weaknesses. We seek this understanding to ensure that the consulting and solutions we provide are actionable, meet the objectives and can be full realized in the environment. Technical Leadership and Innovation. As both industry and technology experts, we are uniquely positioned to identify unmet needs in the marketplace and to develop products and technologies that fill those gaps. This allows us to bring innovative solutions to our clients that not only meet their objectives, but provide them with a competitive advantage over their competitors. An example of this innovation can be found in our most recent development, the Nextnova Customer Experience Platform.