improveo
R1 RCM
Technology-driven revenue cycle management for healthcare providers.
Company Information
star

Conpas Rating

-

info

Overview

R1 is a healthcare revenue cycle management company combining agentic AI and human expertise. Serving 95 of the top 100 US health systems, R1 delivers its Phare revenue OS to improve financial performance.

Groups

Number of Employees

10,001+

settings_suggest

Services Provided

Consulting

Capabilities
Industries
Serviced Businesses
Footprint
location_on

Regions

Asia, North America

map

Countries

India, United States Of America

Additional Information
calendar_today

Year of foundation

2003

lan

Structure

Privately Held

factory

Industry

Health & Life Sciences

Share this profile
About

About Us

Two Decades of Revenue Cycle Leadership

We've been a revenue cycle management pioneer for over twenty years. Today, R1 partners with 95 of the top 100 US health systems, combining real-world operator experience with enterprise-grade AI and automation to help providers reduce costs, increase revenue and streamline operations. Our work touches millions of patients across the US every day — from the moment they schedule care to the final claim adjudication.

Who we are

Operators, Technologists, Revenue Cycle Pioneers

We are a global team of healthcare operators, engineers, compliance specialists, coding experts and AI technologists united by a single mission: to make healthcare work better for all. Our R37 AI lab brings together distinguished engineers and category-defining operators to build and scale the agentic revenue cycle of the future. With over 200 million tasks automated annually and $6B+ in annual revenue recovery, we bring experience at a scale no one else can match.

What we do

The Revenue OS for a New Healthcare Era

We deliver the Phare revenue operating system — healthcare's first end-to-end agentic AI platform for real-time claim adjudication. Through enterprise partnerships, revenue performance solutions and physician RCM services, we orchestrate the entire revenue cycle: from patient access and financial clearance through coding, claims submission, denial management, and regulatory navigation. Our engagement models — operating partnerships and agentic solutions — meet providers where they are.

Our Purpose

Making Healthcare Work Better for All

Our mission is simple and ambitious: to make healthcare work better for all. We believe that comprehensive automation is the future of revenue cycle management, that a system-level view is essential for effective performance, and that real-time adjudication — aligning payer and provider incentives to resolve claims instantly — is within reach. Everything we build and every partnership we forge advances that belief.

Our Values

Bold Thinking, Collective Progress

At R1, we think boldly, partner together and go beyond the ask. We are committed to compliance, integrity, accountability and vigilance — bedrock principles as we bring forward new innovations in the AI era. We believe that different perspectives make us better, and that inclusion starts with our leaders and is lived throughout our culture.

Why working with us

The Only Partner Built at This Scale

We are the only revenue cycle partner that combines 20 years of real-world operator expertise with enterprise-grade AI, serving 95 of the top 100 US health systems. Our track record speaks clearly: a 5–7% yield boost, 50% reduction in cost to collect and $6B+ in annual revenue recovery. Recognized as #1 by KLAS in Ambulatory RCM Services (EHR-Agnostic) and Best in KLAS for Extended Business Office and Government Reimbursement Services, our results are validated by the industry's most trusted benchmarks.

Sustainability

Responsibility Embedded in Everything We Do

R1 embeds ESG priorities into our global delivery and culture. Our responsibility and impact framework covers improving access to healthcare, driving innovation, supporting our people and communities, operating with integrity and caring for the environment. We have planted over 11,000 trees globally and commit meaningful resources to reducing our environmental footprint.

Community & Impact

Helping Hands: Giving Back Where We Live and Work

Our Helping Hands program is how we give back. Together with community partners, we invest in education, workforce development, and health and wellness for both our employees and the communities in which we live and work. Our teams have dedicated over 15,000 hours to volunteering — because making healthcare work better for all starts in our own communities.

Inclusion & Diversity

Inclusion and Belonging at R1

At R1, we create a workplace where inclusion starts with our leaders, belonging is part of our culture and every employee is empowered to bring their full self to work. 86% of our people feel that employees of all backgrounds have the same opportunities. We are committed to having an inclusive environment where diverse perspectives drive better outcomes for our clients and their patients.

Awards & Accreditations

Industry Recognition for Outstanding Performance

R1 is recognized as 2025 Best in KLAS in three categories: Ambulatory RCM Services (EHR-Agnostic), Extended Business Office (Small, less than 200 beds), and Government Reimbursement Services. We are also recognized by Comparably for workplace and employer brand excellence.

View more