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ReSource Pro
Elevating the business of insurance
Company Information
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Conpas Rating

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Overview

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization.

Groups

Number of Employees

1,001-5,000

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Services Provided

Consulting

Capabilities
Industries
Footprint
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Regions

Asia, North America

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Countries

China, India, United States Of America

Additional Information
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Year of foundation

2004

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Structure

Privately Held

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Industry

Financial Services

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Offerings

Problems we solve

The Operational Challenges We Were Built to Solve

Insurance organizations face a compounding set of pressures that are difficult to address from within: growing workloads that outpace available talent, back-office complexity that pulls producers away from revenue-generating work, compliance obligations that multiply across jurisdictions, legacy technology that resists integration, and mounting pressure to adopt AI without a clear path to production. These are the problems ReSource Pro was purpose-built to solve. For carriers, we eliminate submission bottlenecks, improve underwriting efficiency, reduce claims cycle times, and modernize core systems without operational disruption. For MGAs and wholesalers, we manage the operational scale that rapid growth demands — handling new business processing, renewals, compliance, and accounting so that internal teams can focus on binding and expanding their book. For retail agencies and brokers, we absorb the administrative burden of policy servicing, revenue management, surplus lines filings, and licensing, freeing account managers to spend their time on clients. Across all segments, we close the AI trust gap — helping organizations move from experimentation to production with governed, expert-in-the-loop workflows that deliver measurable outcomes and maintain the auditability regulators and clients expect. We meet clients wherever they are in their journey, and we stay accountable for outcomes long after the work begins.

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Consulting Solutions By Industry

Carrier

Unlock new levels of efficiency and expertise with a partner who knows carrier operations inside and out. Seasoned insurance professionals integrate seamlessly with your team, managing submissions, policy servicing, and compliance with precision — freeing internal teams to focus on underwriting excellence and strategic growth initiatives. Modernize without disruption with Technology Services that bridge the gap between legacy systems and future-ready platforms, connecting data, automation, and applications to optimize performance today while preparing for tomorrow's innovations. Support spans underwriting, claims, compliance, policy servicing, and AI-powered technology services across regional, national, and specialty carriers in personal and commercial lines.

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MGA / Wholesale

Speed and specialization define your success — and the operational infrastructure that powers it is delivered through support spanning quote processing, policy issuance, and regulatory compliance. With this backing, MGAs and wholesalers can scale confidently, respond faster, and underwrite smarter in competitive niche markets. Stay agile and competitive with technology solutions built for MGAs and wholesalers. Automation and data services streamline submissions, enhance risk selection, and strengthen carrier relationships — helping firms outperform larger players and new entrants. Deep experience supports surplus lines, specialty programs, and complex MGA structures, including compliance, accounting, and operational workflows.

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Retail

Simplify operations and accelerate growth by combining expert talent, proven processes, and advanced technology to manage administrative workloads — so retail agents and brokers can focus on clients and long-term success. Solutions are tailored to the unique workflows of retail agencies, supporting policy administration, client servicing, new business processing, renewals, and back-office operations across personal and commercial lines. Align technology with business goals by connecting systems, data, and automation so agencies can operate efficiently and scale with confidence. By offloading repetitive and process-heavy tasks, producers and account managers are freed to focus on client relationships, cross-selling, and revenue-generating activities — with flexible engagement models that scale based on workload, business goals, and operational priorities.

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Consulting Solutions By Capability

Account Management

Supports retail agencies in managing client accounts and coordinating renewals to drive retention and growth. Ensures consistent service quality and client engagement through structured account servicing and relationship coordination.

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Accounting

Manages insurance accounting operations including bordereaux reconciliation, payables and receivables processing, and carrier statements. Delivers strategic reporting support and financial data stewardship to ensure accurate, timely accounting across the organization.

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AI Strategy & Blueprint

Guides insurance organizations from AI readiness assessment through strategy and roadmap design, supporting agentic workflow deployment and ongoing governance to operationalize AI at enterprise scale. Enables organizations to assess capabilities, define strategic priorities, and establish governance frameworks to realize AI value systematically across operations.

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Claims

Provides flexible claims support including intake and triage, FNOL processing, document indexing, and enhanced QA to reduce cycle times and maintain documentation accuracy. Streamlines the full claims lifecycle to accelerate settlement and improve operational efficiency.

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Comprehensive compliance services for insurance

Provides insurance licensing, surplus lines filings, and corporate compliance guidance to keep carriers, MGAs, and retailers ahead of regulatory requirements. Delivers compliance review services and regulatory advisory support to ensure ongoing adherence to evolving insurance regulations and market standards.

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Employee Benefits

Delivers back-office operational support for retail agencies managing employee benefits programs, including processing and account servicing. Handles day-to-day benefits administration to free agencies to focus on client relationship management and growth.

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New Business

Streamlines submission intake, policy processing, premium audit data collection, and loss control coordination to eliminate bottlenecks and reduce time to bind. Orchestrates end-to-end workflow from initial submission through policy issuance, ensuring efficient handoffs and data accuracy across multiple operational touchpoints.

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Policy Servicing

Handles end-to-end policy lifecycle management for retail agencies including endorsements, service requests, and certificate handling. Incorporates AI-assisted policy checking to enhance accuracy and reduce manual processing time across all policy administration activities.

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Renewals

Manages the full renewal cycle from data gathering and document preparation to quote delivery, helping insurance organizations hit deadlines and improve retention. Coordinates multi-step workflows to ensure consistency and support growth through structured renewal operations.

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Revenue Management

Helps retail agencies optimize billing, identify premium leakage, and improve financial performance across the policy lifecycle. Delivers analytics and operational insights to enhance revenue capture and profitability throughout the customer relationship.

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Strategic advisory & research for insurance leaders

Provides insurance executives with research portal access, custom strategy workshops, and executive advisory sessions to navigate industry change and drive growth. Delivers thought leadership content and business intelligence to support C-suite decision-making and competitive positioning in evolving insurance markets.

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