Service Quality (SQ) Centre Pte Ltd (SQ Centre) is an international management consulting and training company, with offices located in Singapore, Malaysia, Indonesia and China. Founded by Singapore Airlines & SPRING Singapore (The Standards, Productivity and Innovation Board) in 1990, we are proud to have played a vital role in assisting over 800 organisations locally and from 18 other countries around the world, in their journey towards corporate excellence. We have helped to improve the performance of organisations, public and private, large and small for over a decade. We partner clients to create Service Quality and Innovation solutions that help them to create customer value and develop a culture that is customer focused and innovative. We enable them to adapt and gain a competitive edge to meet the challenges of the global marketplace in the changing knowledge-based economy. Specifically, we help our clients to: Establish a customer focused culture in their workplace Establish an organisational culture that fosters creativity and innovation Equip entire workforce with the attitudes, processes, techniques and tools for creativity and innovation Equip entire workforce with the knowledge, skills and attitudes towards agendas for excellence Enhance their strategy formulation and deployment processes Establish and guide the implementation of their measurement and performance tracking systems Earn their recognition through the Singapore Quality Award, the Singapore Quality Class Membership and the People Developer Award.