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The Hackett Group Inc.
World Class Defined and Enabled
Company Information
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Conpas Rating

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Overview

The Hackett Group is the leader for digital transformation, enterprise analytics and applications, unparalleled benchmarking and best practices implementation.

Groups

Number of Employees

1,001-5,000

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Footprint
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Regions

Asia, Europe, Latam, North America

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Countries

Canada, Germany, India, United Kingdom, United States Of America, Uruguay

Additional Information
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Year of foundation

1991

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Structure

Public Company

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Industry

Professional Services

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About

About Us

Revolutionizing Performance With Gen AI-Focused Solutions

Founded in 1997 and publicly traded on NASDAQ (HCKT), The Hackett Group® is a leading digital transformation and AI strategy consulting firm headquartered in Miami, Florida, with offices across the Americas, Europe, and Asia. We serve more than 9,300 clients in nearly 60 countries — a roster that includes 90% of the Fortune 100, 97% of the Dow Jones Industrials, 68% of the DAX 40, 70% of the NASDAQ-100 Technology Sector, and 53% of the FTSE 100. Our intellectual property is built on decades of proprietary benchmarking data, best practices gathered from thousands of engagements worldwide, and a continuously expanding repository of process and performance intelligence that powers every advisory and implementation engagement we take on. Our Hackett AI XPLR™ and ZBrain™ platforms represent the latest evolution of that IP — enabling clients to ideate, evaluate, build, and deploy Gen AI solutions with speed and engineering precision. Whether working with a Fortune 100 multinational or an ambitious mid-market enterprise, we bring the same rigorous, fact-based approach that has defined our reputation for nearly three decades.

Who we are

The Architects of Your Gen AI Journey

We are a team of passionate, insightful, and utterly committed professionals who believe that the gap between business ambition and business reality can always be closed — with the right data, the right technology, and the right expertise. Our people bring deep functional knowledge across Finance, Human Resources, Information Technology, Sourcing and Procurement, Supply Chain, Global Business Services, and Payroll, combined with the Gen AI engineering capability to translate that knowledge into agentic workflows, automated processes, and measurable performance gains. Every person within The Hackett Group® offers a unique perspective that diversifies our culture and strengthens our performance. We are collaborative by design, insightful by discipline, and entrepreneurial by spirit. We cut through complexity, work at the highest standards of professional excellence and integrity, and build the kind of long-lasting client relationships that are only possible when you consistently deliver on your promises.

What we do

From Idea to Impact — Across Every Business Function

We help enterprises achieve Digital World Class® performance by combining Gen AI expertise with unmatched process and performance intelligence. Our capabilities span the full transformation life cycle: Gen AI consulting and implementation, business benchmarking, digital transformation, business process consulting, enterprise technology implementation, and executive membership programs. Using our proprietary Hackett AI XPLR™ platform — built on a solution language model grounded in Hackett Intelligence — we identify client-specific breakthrough AI opportunities and produce agentic workflow designs in days, not months, complete with governance, feasibility, and ROI assessment. Our ZBrain™ Gen AI orchestration platform accelerates enterprise AI adoption by streamlining operational workflows end to end. Across Finance, HR, IT, Procurement, Supply Chain, GBS, and Payroll, we implement and integrate enterprise software from leading partners including SAP, Oracle, Coupa, and OneStream, and we deliver ongoing insight through Applied Intelligence membership programs, Solution Intelligence research, and The Hackett Institute's learning and development offerings.

Our Purpose

Deliver More Value Together

Our purpose is straightforward and enduring: to help organizations rethink their operations, make smarter decisions, and achieve new levels of efficiency, innovation, and growth. We do this by combining the proven practices of the world's best businesses with the transformative power of Gen AI — giving every client a clear, evidence-based path from where they are today to Digital World Class® performance. Digital World Class® companies typically achieve 29% lower overall cost of operations, 83% higher net margins, and 55% higher total shareholder return than their peers. We believe that standard is attainable for every organization we partner with, and our entire advisory, technology, and research capability is oriented around making that journey as direct and measurable as possible.

Our Values

The Standards We Work By, Every Day

At The Hackett Group®, our values are not aspirational statements — they are the working principles that govern how we engage with clients, partners, and one another. We are respectful and collaborative, encouraging every perspective and fostering an environment where the best ideas win. We are insightful, applying imagination and innovation to the complex problems our clients face rather than reaching for templated answers. We are committed — utterly and absolutely — to delivering the right solutions and avoiding the tempting compromises sometimes offered by deadlines, budgets, or politics. We are passionate and thorough, because passion drives business success, and rigor is what makes passion deliver results. And we are thoughtful in everything we do, from the solutions we architect to the teams we build and the inclusive culture we sustain. These values are how our purpose gets translated into daily life, how clients experience working with us, and how we build the trust that makes long-lasting partnerships possible.

Why working with us

Backed by Unparalleled Intelligence, Built for Breakthrough Results

What sets The Hackett Group® apart is a combination that no other firm can replicate: the depth of our proprietary benchmarking data and best practices repository, the precision of our Hackett AI XPLR™ platform, and the end-to-end transformation expertise to execute with engineering accuracy. Our Hackett Intelligence — a proprietary solution language model grounded in industry- and process-specific workflows, performance benchmarks, and engagement insights — gives every AI engagement a consistent, facts-first foundation. We do not advise in the abstract. We bring unmatched business context to the agentic orchestration layer, which means our Gen AI solutions are designed around your specific performance gaps, your actual process data, and the Digital World Class® benchmarks that define the elite. Clients trust us not only because of our intellectual property, but because we are committed to measurable value realization — and because we have earned that trust with 90% of the Fortune 100, across nearly 60 countries, for nearly three decades.

Sustainability

Responsible Business, Embedded in How We Operate

The Hackett Group® takes its responsibilities as a global business seriously. Our Corporate Social Responsibility commitments are reflected in publicly available policies covering Human Rights and Modern Slavery, Health and Safety, and our Global Partner Code of Conduct — all of which establish the ethical and operational standards we hold ourselves and our partners to. We operate under a formal Code of Conduct and Ethics and maintain robust corporate governance structures including an independent Audit Committee, Compensation Committee, and Nominating and Governance Committee, each with published charters. Our Modern Slavery Act Statement and Human Rights and Modern Slavery Policy signal our commitment to ethical supply chains and the protection of human dignity across every market in which we operate. These are not compliance exercises — they are expressions of the same rigor and integrity we bring to every client engagement.

Community & Impact

Making an Impact That Goes Beyond the Engagement

At The Hackett Group®, making an impact is not limited to the work we do for clients — it extends to the communities in which our people live and work. We are a globally distributed organization with offices across the Americas, Europe, and Asia, and we recognize that the long-term success of our business is inseparable from the health and vitality of those communities. Our commitment to learning and development, embodied in The Hackett Institute, extends the reach of our expertise beyond consulting engagements to the broader enterprise leadership community through education programs, webinars, and certification initiatives. Partnerships like our joint employee learning award with bp and Thought Industries, recognized by the Brandon Hall Group, reflect our belief that knowledge-sharing and capability-building are themselves meaningful contributions to the organizations and people we serve.

Inclusion & Diversity

Commitment to Inclusion Across Every Dimension

We desire to hire the best, and our commitment to inclusion across gender, race, age, religion, identity, and experience drives us forward every day. Every person within The Hackett Group® offers their own unique perspective, and it is precisely that diversity of background and thought that diversifies our culture and strengthens our performance. We provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, sex, sexual orientation, age, disability, citizenship, or veteran status in all personnel matters — from recruitment and hiring through training, promotion, and every aspect of working life. Inclusion at The Hackett Group® is not a program; it is the lived experience of a global team that believes varied perspectives produce better insights, stronger solutions, and more meaningful results for clients worldwide.

Awards & Accreditations

Recognized by the Best, for the Best

The Hackett Group® is proud to have been recognized by leading partner companies, industry organizations, and media outlets for the unique insights, expertise, and business value we deliver to our clients. Forbes has named us one of America's Best Management Consulting Firms for 11 consecutive years... See more

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