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Thoughtworks
Global tech consultancy blending design, engineering and AI to help businesses thrive through innovation.
Company Information
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Conpas Rating

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Overview

We are a software company and a community of passionate, purpose-led individuals. We think differently and act on what we believe in to create positive change.

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Number of Employees

10,001+

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Footprint
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Regions

Asia, Europe, Latam, North America, Oceania

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Countries

Australia, Brazil, Canada, Chile, China, Ecuador, Finland, Germany, Hong Kong, India, Italy, Netherlands, Romania, Singapore, Spain, Thailand, United Kingdom, United States Of America

Additional Information
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Year of foundation

1993

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Structure

Privately Held

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Offerings

Consulting Solutions By Industry

Automotive

Deep expertise spans software engineering and digital technologies in the fast-paced automotive industry. Thoughtworks collaborates closely with automotive clients to help them succeed with cutting-edge technology solutions and customer experiences, built to evolve within an ever-changing ecosystem.

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Cleantech, Energy and Utilities

Organizations across the energy ecosystem must modernize their engineering platforms, practices and data capabilities to respond to the pace of change. Thoughtworks works with clients to eradicate the inefficiencies plaguing the industry, freeing up trapped potential and co-creating a connected ecosystem.

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Financial Services and Insurance

Complex forces are transforming the value chain of every financial market. Thoughtworks helps established insurance companies, big banks, and fintech scale-ups to grow and thrive in the face of disruption.

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Healthcare

Technology is revolutionizing healthcare and life sciences, unlocking unprecedented advancements and innovations. Thoughtworks is dedicated to shaping the future of healthcare and life sciences through impactful, technology-driven solutions.

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Manufacturing and Engineering

Today's industrial machines are sophisticated software and data products. With deep experience in embedded products and forward-thinking data strategy, Thoughtworks can level up current generation products and scale the next, empowering manufacturers to thrive in a rapidly evolving landscape through innovative, AI-driven technology solutions.

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Media and Publishing

Today's tech-first audience controls when, where, and how they consume media content. Thoughtworks empowers media and publishing clients with media technology solutions that modernize their applications, remove barriers, and deliver an outstanding experience.

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Not-for-profit

Thoughtworks works with not-for-profit organizations to harness the power of technology for social good. By applying engineering excellence and digital innovation, Thoughtworks helps mission-driven organizations maximize their impact and serve their communities more effectively.

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Public Sector

Public service providers are under intense pressure to evolve, often needing to do more, with less. Thoughtworks' experienced teams understand the need to focus on rapid value creation and citizen welfare by bringing policy, technology and service delivery together.

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Retail and eCommerce

Today's retailers must continue to find new ways to form strong customer connections, streamline operations, and outperform competitors. Thoughtworks builds scalable and evolvable solutions to drive value and growth in retail and ecommerce.

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Travel and Transport

Thoughtworks supports some of the world's leading airlines, airports, transport industry vendors, and online travel giants. Together, they create transformational customer experiences while driving innovation, operational efficiency, and growth.

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Consulting Solutions By Capability

Customer Experience & Products

Become a customer experience leader by combining CX strategy, AI-powered digital product design, and experience-led experimentation to deliver personalized, future-proof customer experiences. Named in Forrester CX Strategy Services Landscape Q2 2024, Thoughtworks has delivered CX transformation work across retail, travel, and financial services clients, helping organizations design and evolve products that drive customer loyalty and competitive differentiation.

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Data Modernization

Build trusted, scalable data platforms — including Data Mesh architectures, data product development, and cloud data migration — to power AI and analytics at enterprise scale. Thoughtworks applies Data Mesh approaches across pharma and life sciences clients (Gilead, Roche, Bayer) and leverages an AI-powered data product workbench to accelerate data product development and enable organizations to unlock enterprise data for competitive advantage.

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Enterprise AI

Move from AI experimentation to production-ready impact by designing and delivering AI agents, models, and intelligent systems powered by the AI/works™ platform. Thoughtworks delivers AI readiness assessments, value-driven roadmaps, and agentic AI infrastructure to help enterprises operationalize AI at scale. The firm has demonstrated delivery across voice-enabled consumer products (Swann AI-powered home security assistant) and generative AI projects for social impact (Jugalbandi), with AWS Agentic AI Specialization recognition.

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Enterprise Modernization

Overcome legacy constraints — including mainframe renewal, application modernization, and cloud migration — to reduce costs, accelerate innovation, and build adaptable technology platforms for the AI era. Thoughtworks has delivered mainframe renewal collaboration with Mechanical Orchard and legacy modernization work using generative AI to accelerate system understanding and capability gap resolution, including a case study with the U.S. Department of Veterans Affairs that unlocked data and modernized veteran services.

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Platform Development

Design and build powerful digital platforms and ecosystems using a thin-slice approach, combining software engineering expertise and cloud partnerships to drive sustainable growth and rapid ROI. Thoughtworks has delivered platform development for Spotify marketplace since 2018 and co-created and scaled the Favor digital platform to deliver extraordinary customer experiences, demonstrating the ability to architect and evolve platforms that support ecosystem growth.

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Product Development

Accelerate product innovation through continuous discovery, agile engineering, and AI-powered design — helping clients rapidly prototype, validate, and evolve market-fit digital products. Thoughtworks has delivered innovative product solutions including Reece's 3D bathroom planner tool (Australia Good Design Award 2023) and Australian Payments Plus, demonstrating customer-centric design and rapid validation capabilities that bring products to market faster.

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Software Engineering

Deliver AI-first software engineering services — including developer experience platforms, platform engineering, and AI-accelerated delivery across the full software lifecycle — to help clients ship higher-quality systems faster. Recognized as a Leader and Customer Favorite in Forrester Wave: Modern Application Development Services and as a Visionary in the 2025 Gartner Magic Quadrant for Custom Software Development Services, with demonstrated platform engineering expertise for Spotify marketplace since 2018.

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Digital Solutions By Capability

AI/works™

Thoughtworks' proprietary Agentic Development Platform that packs decades of engineering IP to accelerate the design and delivery of industrial-grade AI systems — from coding to deployment — at radically lower cost and higher quality. AI/works™ enables enterprises to move beyond experimentation and rapidly operationalize production-ready AI agents and intelligent systems, reducing time-to-value and engineering overhead in agentic AI development.

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Digital Solutions By Industry

Cross-Industry Enterprise AI

AI/works is an agentic development platform that helps organizations modernize legacy systems, accelerate software development, build AI-powered applications and agents, and operationalize enterprise AI. The platform supports the full software development lifecycle, including specification generation, code development, governance, monitoring, and continuous system modernization.

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