The Automotive industry is rapidly accelerating towards a more connected and digitized world. Data, machine learning, and artificial intelligence play a critical role in autonomous vehicles, personalized driving experiences and connected cars.

We help automotive companies to navigate their digital journey, create seamless customer experiences and empower their employees with technology.

Emerging technology is revolutionizing the cleantech, energy and utilities sectors, which are poised to undergo a major transformation over the coming years.

From agri-tech and metals, to water, electricity and energy majors, we work with our clients to eradicate the inefficiencies plaguing the industry, freeing up trapped potential and co-creating a connected ecosystem. We believe in bringing technology into the core of your business, to reshape your approach to new opportunities, and to enable you to transform with confidence.

The Financial Services and Insurance industry is in the middle of a perfect storm. Complex, accelerating forces are transforming the value chain of every financial market.

How can you organically grow with competing demands for your money, resources, and executive attention? Established insurance companies, big banks, and fintech scale-ups all call on us to help them grow in the face of unprecedented disruption.

Coordinating care across a health system is a complex business. How can you introduce a new system into a working facility without disrupting care delivery? What are the emerging healthcare solutions for patient records and reporting?

We deliver custom solutions and consulting to provide immediate, tangible benefits to our clients and their patients. We are passionate about applying our experience in data and customer experience to improve access to quality health care. More health data also means more opportunities to apply AI/ML techniques to care delivery. In the foreseeable future, this means that machines will assist humans by considering a much wider variety of data than a human might, and surfacing suggestions and insights that help humans deliver better care.

Digital-first companies have turned the traditional media industry on its head. Today’s tech-driven audience is in control of when they consume content, where they consume it, and on what device.

We help our Media and Publishing clients to remove technology barriers, modernize their applications and deliver superior products and services from concept to market, at speed.

As society is increasingly shaped by technology, it’s critical we support those most impacted by today’s socio-economic issues.

Co-creating technology with our not-for-profit clients amplifies their impact, and ours. We see this as one of the most important and effective ways we can improve the lives of a large number of people. This is one of the five levers we invest in to drive change as part of our approach to social justice.

Public service providers are under intense pressure to evolve. The need to transform and find efficiencies is ever-increasing, with demand for improved services battling a reduction in available funds.

We combine years of strategic transformation knowledge with lean product innovation to help our clients challenge their current service models. Our experienced teams understand the need to bring policy, technology and service delivery together, with a relentless focus on value creation and citizen welfare.

The way we consume is changing. Our retail strategies are being shaped by a new generation of customers, who think and shop in a significantly different way, where technology is a differentiator, not a constraint.

Modern retailers must be nimble, engaging and relevant to the changing needs and wants of tomorrow’s customers; at both a functional and emotional level. This evolution can be seen now in the following shifts; from physical to digital, from owning to sharing, from shopping for products to buying tailored solutions.

We help clients invent what’s next in travel and transport, and rapidly bring it to life with technology. We work with some of the world’s largest airlines, major transport industry vendors, airports, and online travel giants. Together we help our clients transform their customer experience, enable innovation, drive operational efficiencies and revenue growth.

 A new mandate for comprehensive and continuous digital experiences has put a spotlight on designing products that meet customers’ expanding demands. Embedding customer experience into products and design is more important than ever. Today, organizations can drive brand equity and revenue growth by creating extraordinary and dynamic digital customer experiences.

We align product thinking with platform expertise and digital execution to deliver holistic customer experiences that are different by design. We help you embed customer experience into product strategy to drive engagement, preference and purchase.

Platform excellence. Design mindset. Extraordinary customer experiences.

We help you to drive value rapidly through extraordinary customer experiences powered by integrated technology, digital innovation, and design. We help you build digital products that create immersive, engaging experiences by combining customer experience-led design thinking with software engineering excellence. Enabling you to grow through adding unique value to your customers with proven methodologies that ensure that the experiences you create and your business objectives are always aligned.

Our services include

Idea to market

Create innovative products, services and business models that generate new digital revenue streams.

Customer experience strategy

Put the customer at the center of your strategy and design differentiated experiences across departments, products and services that combine the digital and physical.

Product management transformation

Grow, scale and sustain your product management capabilities, systems, processes and people to become a customer-centric digital product organization.

Product design and delivery

Scale a proven product idea or MVP using a lean product development approach and evolve existing products into new digital product experiences.

Unpredictable and constant change demands new levels of business agility. To achieve adaptability, scale and accelerated evolution, enterprises need to modernize and place digital at the heart of their operations. But legacy technical environments and operational structures limit evolution at the necessary speeds. A value-driven strategy for modernization is integral to successful transformation initiatives.

We will help you to accelerate your path to innovation and realize business benefits faster. From improved customer experiences and retention, to increased sales and a reduction of costs, we help you to assess and prioritize what will enable you to meet your organizational goals​.

Our services include

Modernization strategy

A holistic value-driven transformation approach across technology, people, process & product, to help you be future fit.

Digital platforms

Adopt cutting-edge technology practices and tooling to create scalable, long-term digital business models and processes.

Application modernization

Define a strategy and execution plan to retire, replatform, rebuild or remediate your enterprise systems.

Cloud modernization

Maximize the benefit of the cloud with the right organizational structures, platforms and technologies.

Digital Application Management and Operations

Evolve your existing applications and close the capability gap between for the support and maintenance of cloud-native applications.

An average Fortune 500 company makes 400 million decisions per day. These decisions are made in a rapidly changing and complex global environment, yet oftentimes they are still based on rules, heuristics and gut feel. Despite continued investments in the latest technologies, many organizations still continue to struggle with the first steps: enabling their employees to find and consume the data they need to make better decisions and successfully deliver value.

Advancements in technology, especially in Data and Artificial Intelligence (AI), enable a range of unforeseen opportunities to amplify, automate and optimize these decisions. Forerunners can already do customer obsession at scale, reinvent research and development (R&D), optimize entire value chains and upskill the way to do design and strategy - all at the same time.

Thoughtworks helps organizations across industries make decisions better, faster and at scale with Data and AI.

Technology excellence. Business mindset. Extraordinary impact.

Only a third of organizations are able to realize measurable value from data. Only 15% of companies have scaled their AI investments beyond proof-of-concepts and less than 5% have achieved industrialized growth. This happens when investments are seen as siloed IT projects instead of cross-organizational transformation. Winning with Data & AI requires a holistic approach to modern data-enabled and AI-backed technology strategy. A thorough understanding of future competencies, use-cases and concepts are pre-requisites for successful projects.

Thoughtworks has pioneered many of today’s standard industry practices - agile software development, continuous delivery and microservices. When all software is getting more and more intelligent, being at the forefront of Data & AI development is natural for us.

Our services include

Data Mesh

Apply a product mindset and modern software engineering methods to your data challenges.

Intelligent products

Build ML-driven systems to embed intelligence in your products.

Decision science

Combines applied data science with organisational and technology change to holistically improve outcomes for businesses and customers, team members, partners, and society.

Data strategy

Build data literacy into your strategy and processes to create lean and flexible plans to exploit business opportunities.

Decision factory

A set of concepts, frameworks and integrated data science tools designed to build self-optimizing tools, products, services, systems and processes that supercharge how modern businesses serve their customers and improve their efficiency.

Data platforms

Build solutions to consume, store, process and integrate diverse data services with a

CD4ML

Adapt continuous delivery principles to take your ML models from prototype to production.

Data governance

Treat data as a product and implement governance policies and solutions that enable your users.

What does it take for business to thrive in the digital era? We do it with a formula that puts organizational evolution at the forefront. It involves aligning around customer outcomes, and enabling people. Developing a pragmatic execution plan, and streamlining processes. Focusing investments, and delivering value faster.

The impact? An evolutionary organization that can face ongoing market disruptions head-on, seize new opportunities as they emerge, and capitalize on technology to accelerate growth.

Organizations are challenged to transform to adapt and grow in the face of continuous disruption. Modern digital businesses have an advantage: they have learned to adapt, but must keep evolving their processes, people, and technology to continuously innovate and compete.

How we can help you?

Delivery transformation

Build a high-performing agile software delivery capability by evolving your skills, practices, structures and team cultures.

Technology strategy

Enable your business strategy and deliver new capabilities with a defined technology roadmap and aligned investments.

Digital fluency

Create sustainable business transformation by clarifying your digital aspiration and strategic outcomes.

Digital Fluency Model

Organization transformation

Accelerate growth by transforming your organization's culture, operating model and ways of working.

Organization transformation

Value-driven portfolio management

Create organizational visibility and transparency to better measure your progress through alignment of investments and strategic outcomes.

Executive advisory services

Drive transformation with transparent leadership practices that help you to navigate ambiguity.

Digital foundations training

Improve your organizational capabilities with agile and modern digital business practices.

Digital talent strategy

Execute on strategic digital initiatives by developing, engaging, and retaining high-performing talent.