Helping clients in the financial services industry turn their operations into an entirely digitised and integrated organisation, addressing challenges including delivering outstanding customer experiences, remaining compliant with ever-increasing legislation and competing with new digital players that have no technical debt. With a profound track record in banking, insurance, asset management, pension institutions and risk management across Europe, the team delivers scalable and sustainable solutions through end-to-end solution design. Specialist areas include financial crime detection and prevention, digital insurance transformation, sustainable finance, operational model redesign and regulatory compliance.

Industrial companies compete in running their daily business efficiently while also investing heavily in supporting sustainability and mobility in society. Platforms are created to work across both dimensions through data, digital and people, helping clients address root causes from an end-to-end project perspective and resulting in significant improvements and predictability in cost, capacity, lead time and order fulfilment. Experience covers the full value chain of medium- and large-sized clients, with specialisms in customer experience and B2B digitalisation, supply chain resilience including risk identification and cost-efficient mitigation, and operational excellence delivered through world-class lean leadership and the Toyota Production System. Many consultants bring direct industry backgrounds enabling deep knowledge of needs, dynamics and challenges.

Serving clients in the infrastructure industry ranging from transportation to construction and utilities, with a shared drive for business development to support the green transition and an ever-increasing need for services that increase mobility in society. Digitalisation and robust design principles are driving significant business development opportunities, and clients are advised on how to transform their organisations to fully utilise these opportunities across end-to-end value chains. Core focus areas include the energy transition and electrification, where utilities are supported in building new sourcing strategies, operating models and organisational transformations, as well as transportation and logistics where clients are helped to adjust business strategies for operational and commercial excellence. Services also cover digitalisation of infrastructure assets through AI and machine learning, and enabling improved customer journeys through hyper-automation.

Governmental and public institutions are constantly faced with demands for change initiated by changes in law and regulation, or rising demands from citizens — with changes expected to be implemented swiftly under resource scarcity, without affecting core operations. No-nonsense advice, innovative solutions and the necessary execution power are delivered within business transformations and operational excellence through innovative technologies and data. Experience spans public agencies, authorities and institutions, with services covering data-driven governance, operational performance, end-to-end case management, digital transformation, reinventing governance of public institutions and creating sustainable change. Valcon is trusted to provide strategic advice and lead execution for digital transformations, organisational change and leadership development.

The digital revolution is changing the competitive landscape in retail and wholesale at lightning speed, with future retail moving from transactional to experiential store and eCommerce formats where connected, personalised and transparent customer experiences backed up by sustainable supply chains are major themes. Significant improvements to clients' sales growth and profitability are delivered — often in situations where their business model requires rejuvenation or reinvention. Clients span store-based, non-store based and service-based formats within wholesale, groceries, cosmetics, consumer electronics, apparel and consumer services. Capabilities cover store benchmarking, data-driven promotions, personalisation and loyalty, competitor intelligence and AI in retail — combining state-of-the-art analytical techniques with real-world experience of making change last.

Data strategy and implementation services helping organisations solve data challenges of any complexity, defining the right data strategy and implementing best-fit data solutions.

End-to-end consulting support helping clients optimise operational performance, protect and grow margins, and deliver transformation programmes from strategy through execution.

AI advisory and implementation services helping organisations identify, adopt, and accelerate value from artificial intelligence across their operations.

Technology design, build, and management services contributing to clients' operational performance and digital transformation.