We make the difference for our clients by finding original and pragmatic ways to accelerate performance, innovate through digital and convergence, and make a positive impact on the world.

From sustainable energy and battery tech to deeper digital connectivity – automotive is converging with other industries to shape new possibilities. Our services create a roadmap to clients’ success.

• Competition & Regulation
• Automotive CEOs face both competitive and regulatory landscape that are changing at pace. We help clients navigate through uncertainty to mitigate risks and identify opportunities find their competitive edge.
• New Mobility Services
• Moving from supplying hardware to providing services – we’re creating new business models across areas like mobility, smart cities, logistics, software & information, and digitization.
• Marketing & Sales Excellence
• We have a proven track record in improving economic profits, capturing more client value, and increasing sales effectiveness – transforming customer insight into measurable sales and marketing actions.
• Technology & Future Products
• We work side-by-side with clients to create unique technologies and product strategies in their industry, leveraging our expertise to accelerate business transformation.
• After Sales Excellence
• We help navigate the complexity of after-sales to maximize profitability across Digital After Sales, Total Cost Ownership (TCO), Future of Diagnosis and new business models.
• Automotive Suppliers
• Digital innovation and convergence are reshaping automotive. We help clients create new business models, understand future needs and set investment priorities to transform.
• Transaction Services
• We combine our deep industry insight with transaction-process experience to help suppliers and investors create value from M&A in the automotive industry.

Through materials science, battery technology, the drive to decarbonization and beyond – the chemicals industry is pivotal in driving other markets. Our services help clients push the chemistry of progress to their advantage.

• Strategy & Portfolio Management
• We create detailed strategic plans to help our clients adapt to a rapidly changing industry – enhancing their operations to develop a market-leading strategic advantage
• Organization & Performance Improvement
• Operational excellence is at the top of the agenda for chemical executives. We work side-by-side to help clients build supply chains, implement efficiency programs, and optimize global resources.
• M&A Support
• We have extensive experience working with chemicals and investors seeking to identify, evaluate, and execute M&A opportunities in the sector.
• Sustainability & Risk Management
• We help clients integrate sustainability into their business strategies to achieve measurable and lasting results that enhance competitive position while improving efficiency.
• Technology & Innovation Management
• We help chemicals clients innovate products and processes, capturing the opportunities created new trends and advising on the technologies to acquire, accelerate, maintain and divest.

From digitalization to VR, sustainable production, and beyond – our consumer goods & retail consulting team help clients harness new trends and technologies to stay ahead of the crowd.

• Breakthrough Incubator
• We create step-out new businesses from ideation and insight to launch – innovating end-to-end at lower costs, and faster speed to market to meet changing consumer demands of the moment.
• Vision & Future Insights
• We use the latest analytical tools and expert insights to identify key drivers in consumer goods and retail to anticipate the future and develop robust strategies for our clients.
• Strategic Planning
• We help clients respond to a rapidly changing environment, developing strategies to harness convergence and digital technology, improve speed to market and adapt to changing customer demands.
• Finding New Growth
• We provide external perspectives and competencies to identify new opportunities in adjacent and converging sectors that translate into practical avenues for growth.
• Digital Transformation
• The consumer goods industry is being transformed by digital technology. We help our clients stay ahead as change accelerates, helping them adapt to an ever-changing world.
• M&A Support
• We help consumer goods, retail, and investor clients to identify value in the market, execute effective business plans and complete transactions that realize potential.
• Performance Excellence
• We offer a range of services to achieve performance excellence for consumer goods companies, focusing especially on R&D, Procurement, Marketing, and Quality functions.

From automotive and battery tech creating clean mobility to digital tech developing smart power systems – technological development is reshaping how the world works. We help clients realize tomorrow’s most promising opportunities.

• Power Generation
• From nuclear decommissioning strategy, to OPEX and CAPEX excellence, recovery and management - we offer a broad array of services in power-generation to our clients with a particular focus on the nuclear energy segment.
• Transmission
• We understand the key challenges faced by transmission-system operators (TSOs) and how different companies respond across diverse areas from energy storage to regulation, financing, public involvement and beyond.
• Digitalization & Innovation
• Electricity markets are undergoing systemic change where utilities must evolve into new, digital organizations, or become obsolete. We help clients traverse this historical revolution in the utilities business model.
• Renewables & Energy Efficiency
• We have vast experience working with large players, start-ups and emerging companies, performing critical strategy and implementation work that helps to implement sustainable solutions.
• Commercial Excellence
• We help clients realize commercial excellence by enhancing their products and services, optimizing costs, conducting organizational restructuring, enhancing customer care and optimizing debt structuring.
• Water & Waste management
• We’ve performed over 50 critical water & waste management projects over the past 10 years – focusing on disposal, integrated waste management, corporate finance and CAPEX, working for utilities, manufacturers, private-equity and public-sector clients.

From customer management to big data, analytics and payments technology – financial services will continue to play a key role in the future of every industry. Our services help clients realize potential and create value.

• Digital Transformation
• We help clients design and implement digital roadmaps, determining the appropriate levers, ecosystems and organizational considerations to drive through digital progress.
• Omnichannel & Customer Management
• We improve customer satisfaction and business performance using digital and IT innovation to optimize customer experiences and create better management tools.
• Big Data & Analytics
• We develop data analytics to predict and prevent clients' losses, identify opportunities for upselling and advance understanding of customer segmentation.
• Payments
• We develop disruptive operational payment approaches to realize untapped potential in payments and portfolio management activities.

Data science, wearable tech, IoT and digital connectivity – healthcare innovation is rapidly advancing to create new possibilities. Our services help clients stay ahead in the innovation race.

• Growth Acceleration
• We support clients to identify and realize growth opportunities outside of their core business, implementing targeted and impactful growth initiatives to create substantial growth.
• Commercial Readiness
• We have extensive experience in helping early-stage life science companies move from R&D-focused entities to profit-making businesses with successfully commercialized products.
• Next-generation Growth
• By identifying innovative products beyond their immediate focus, we help clients to continually target future growth and accelerate their next leap forward in performance.
• Indication Strategy
• We assist our biopharma clients in optimizing their pipeline potential, choosing the most suitable paths for their drug candidates to increase the probability of their success.
• Quality & Regulatory Excellence
• Life sciences is one of the most regulated industries in the world. Our SUCCESS model provides a proven framework for simplifying and sustaining our clients’ quality management systems.
• Operations Management
• We help clients in healthcare and life sciences to anticipate their operational needs, establish strategic direction and unlock value by innovating to transform their operations.
• Digital Strategy
• We give clients digital capabilities to optimize the functioning of their organizations, leveraging tech-led efficiencies and patient interfaces to drive better health outcomes and higher efficiency in care delivery.
• Complex Procurement
• We help clients understand and adapt to the accelerating pace of technological change, assisting complex medtech procurements to meet tomorrow’s healthcare needs.
• Technology/Commercial Due Diligence
• We work with industry and private equity clients on due-diligence assignments, offering experienced due-diligence teams with deep understanding of healthcare and life sciences.
• Long-term R&D Strategy
• We support healthcare and pharmaceutical clients in the design of mid to long-term R&D strategies, analyzing future market conditions, requirements and the impact of technological innovation.
• Scenario Planning
• We develop visionary strategies that steer the future of your organization, addressing your toughest challenges and building a portfolio of bold initiatives geared towards your success.
• Innovation Portfolio Management
• We help clients define their innovation ambitions and manage their portfiolios strategically, harnessing its energy and making it a reliable growth driver.

From digital technologies and telecoms advancing Industrial IoT, to autonomous systems and machine learning – new technologies are shaping the future of industrial goods & services. Our services help clients to accelerate innovation to move ahead.

• ANTICIPATE & DRIVE TECHNOLOGIES
• From digitalizing portfolios to creating breakthrough innovations, we help clients identify technology trends and translate them into their operation model to drive progress.
• CAPTURE MARKET OPPORTUNITIES
• We create new capabilities and ecosystems – from accelerating growth to improving the digital experience – we help businesses meet their changing needs for today and tomorrow.
• TRANSFORM YOUR OPERATIONAL MODEL
• We help clients become digital and agile organizations, developing new ways of working and paving the way for the future to achieve the next level of performance.

From digitalization to the move toward electric vehicles, oil & gas is impacting a raft of innovations in other industries. Our services cover upstream and downstream oil & gas, bringing clear thinking to key strategic issues and turning change to your advantage.

• UPSTREAM, E&P
• We provide tailored solutions across strategy; due diligence; R&D and technology innovation; oil-field economics; process, staffing & organization; operations management; and risk management.
• DOWNSTREAM
• We provide tailored solutions across strategy; refining configuration & optimization; supply/trading optimization; asset integrity; health, safety & the environment; M&A; organization restructuring.
• R&D, INNOVATION & DIGITALIZATION
• We create critical R&D, innovation & digitalization projects for renowned market players, leveraging our proprietary technology management system to bring world-class solutions.
• CONTRACT CONFLICT RESOLUTION
• Our team offers global contractual, commercial and technical expertise, being involved in over 70 disputes, and cross-examined around 35 times in the last 5 years.
• DUE DILIGENCE, M&A
• We provide due-diligence and M&A advisory across all stages of the investment cycle to global investment houses and private-equity funds focused on oil & gas.
• ASSET INTEGRITY, HEALTH, SAFETY & ENVIRONMENT (HSE)
• We offer integrated risk management and assurance (IRM&A) services, leveraging our industry knowledge, distinctive expertise and proven tools to create track record of client success.

Finding the right deals that deliver greater returns is ever more challenging for private-equity funds, as they face competition from each other and from new entrants such as hedge funds. Our services keep you ahead.

• PROPRIETARY DEAL FLOW
• We deliver clients a short list of attractive targets to approach, as well as an industry “primer” detailing key trends and dynamics shaping the targets’ business.
• DUE DILIGENCE
• Rigorous due diligence has never been more important when every targeted company's business is affected by many complex factors. We make sure you get it right.
• PORTFOLIO-COMPANY IMPROVEMENT
• Actively managing your portfolio is the only way to gain superior returns. We give clients an actionable business plan for their investments, even before they close on deals.
• VALUATION
• We work across various situations to assist with strategic decisions, in support of merger-and-acquisition negotiations, for accounts preparation, or in support of litigation.
• POST-TRANSACTION SUPPORT: POST-MERGER INTEGRATION
• We help clients to manage post-transaction integration activities to meet specific industry and company priorities.
• POST-TRANSACTION SUPPORT: WORKING-CAPITAL RELEASE
• We assist companies, particularly those with multiple business units spread across many geographies, to identify opportunities to release cash and execute working-capital release plans.

From mobility networks, energy grids and smart cities, to predictive analytics and healthcare systems – we’re helping public bodies capitalize on accelerating technological change to shape the societies of tomorrow.

• STRATEGY & ORGANIZATION
• We help clients hone strategic responses to changes in technology, constituents’ demands, policy developments, and evolving mechanisms for service delivery.
• PERFORMANCE IMPROVEMENT & BUSINESS REDESIGN
• We work side-by-side with clients to deliver better service, making efficiency gains and improving program effectiveness from the bottom up.
• TECHNOLOGY & INNOVATION MANAGEMENT
• We support clients to become more innovative and customer oriented across all aspects of technology and innovation management, ensuring it is converted rapidly into added value.
• SUSTAINABILITY & RISK MANAGEMENT
• We help clients to integrate sustainability into their operations and service delivery, supporting them as they manage risks strategically.

In today's world of telecoms, information management, media and electronics, change is constant, with new new technologies disrupting the industry and presenting new opportunities to get ahead. Our services keep you at the cutting edge of progress.

• VALUE GROWTH STRATEGIES
• We support media groups, investors and consumer brands to navigate digital transformation, develop growth strategies, leverage brands and assets, and develop portfolio strategies.
• INNOVATIVE BUSINESS DESIGNS
• We cover emerging digital and data-driven business models to transform both service providers and industries towards successful ecosystem players.
• MEDIA AND ENTERTAINMENT
• We help clients to develop content and media strategies, helping them adopt new and emerging technologies and adapt to changing customer trends to get ahead in a rapidly changing landscape.
• NETWORK TECHNOLOGIES & ECONOMICS
• We support clients to develop technology strategies and optimize network operations: assessing technology and investment, defining strategy, Capex planning and identifying innovative network operating models.
• FUTURE OF OPERATIONS
• Our global team of operations experts supports leading telecom operators on transforming their operational value chains for customer experience and bottom-line impact.
• TRANSACTIONS RELATED SERVICES
• We support and guide companies and investors in the TIME industry with our deep, combined industry and M&A expertise for every step along the transaction journey.
• STRATEGIC ADVISORY SERVICES FOR COMPETITION & REGULATION
• Our SASCAR team offers a complete set of capabilities to support Public Sector and Regulators shaping Public Policies and industry players defining their regulatory strategy and regulatory compliance.
• STRATEGY REVIEW AND BUSINESS MODELS 2030
• We help telecom players to identify and implement industry-shaping business and operating models designed to secure future success

From digitally connected infrastructures birthing Smart Cities to battery tech and sustainable energy transforming mobility – convergence is creating new possibilities in travel and transportation. We specialize in managing the complexity of change and innovation to help clients move ahead.

• FUTURE OF MOBILITY
• Our Future of Urban Mobility (FUM) lab supports public and private clients to shape the extended-mobility ecosystems of tomorrow and facilitate an open dialogue between mobility stakeholders.
• STRATEGY & BUSINESS PLANS
• We enable clients to develop and implement strategies that fully address the opportunities provided by a very dynamic and growing mobility market.
• BRANDED CUSTOMER EXPERIENCE
• We help clients maximize customer experience (CEX) to create superior value by converting customers into fans. We focus on three areas: core services, value-added services, and customer relations.
• TENDERING STRATEGY & SUPPORT
• We provide tendering strategy and support to private traffic and service operators. Our team helps plan and complete large tenders, managing projects crucial to driving the future of mobility.
• FUTURE OF OPERATIONS
• We help clients adapt to unprecedented levels of technological change – working side-by side to define their approach and guide their journey from strategy development through to implementation.
• SYSTEM-LEVEL IMPROVEMENT
• We accelerate collaborative improvement programs between key stakeholders of transport ecosystems to create benefits for all and optimize performance across the board.
• VALUE-BASED RISK MANAGEMENT
• We put in place value-based risk management (VBRM), to help clients respond to change and focus risk efforts where they deliver the most value across integrated transport systems.
• CAPITAL PROJECTS & ASSET MANAGEMENT
• We develop and enforce strategies for asset management to deliver sustained asset performance, cost-effectively.
• SAFETY MANAGEMENT EFFECTIVENESS
• We work with our clients to develop world-class safety management and assurance in their businesses, to strengthen confidence and improve business performance.
• STRATEGIC COMPETENCE MANAGEMENT
• We support clients in enabling optimal resource availability and capability to cope with relevant skill requirements, helping companies define the appropriate answers to strategic issues.
• NEXT GENERATION ORGANIZATION
• We optimize client set-ups, ensuring lean structures that fulfil industry requirements and customer demands. Our side-by-side approach ensures tangible results in every phase of organizational transformation.
• VALUE IT
• We help clients boost their IT and make it a key asset. We devise IT masterplans by defining organizational structures, and optimizing their application, technology and data landscape – focusing on quality, speed and cost.
• PROCUREMENT EXCELLENCE
• We establish a sound basis for performance and competitive cost, using procurement excellence to create a solid and reliable asset base underpinned by a wide range of services and management functions.

Aerospace & defense is being transformed by other industries and technologies as they converge to redefine what’s possible. Our range of services help clients capitalize on change and move ahead of the competition.

Optimizing portfolio strategy

We anticipate key opportunities to meet intensifying competition and changing client demands – positioning clients for long term growth.

Long-lasting agility and effectiveness

We help clients adapt to changing competitive, technological, and regulatory conditions to create agile organizations – ready to seize the opportunities of a rapidly-changing world.

Technological breakthrough value-creation

We leverage the potential of new and emerging technologies – both in house and external – to rapidly create new sources of revenue for clients.

Sustainable operational excellence

We create radical operations improvements and double-digit cost savings – increasing output, organizing winning teams, tech innovation and agile supply chains.

Arthur D. Little’s Corporate Finance Advisory Services (CFAS) team can support organizations throughout the transaction process. From helping to prepare robust business plans to effective post-merger integration. Our tailored services that build on our strategy-consulting heritage and support our clients from beginning to end.

• Investment/divestment targeting and appraisal
• Working with management, we identify the key criteria for target/purchaser selection based on the client’s strategy and the dynamics of the target industry.
• Business plan creation for purchasers and vendors
• Our corporate finance consultants help our clients communicate opportunities effectively to ensure that good deals are completed to their maximum benefit.
• Commercial due diligence
• We review business plans for both sellers and buyers, giving our assessment of the ability of the organization to deliver its financial forecasts.
• Valuation
• Our advice is sought in various situations to assist with strategic decisions, in support of merger-and-acquisition negotiations, for accounts preparation (e.g., goodwill impairment testing), or in support of litigation.
• Post-transaction support: post-merger integration
• We can help our clients to manage post-transaction integration activities to meet specific industry and company priorities.
• Post-transaction support: working-capital release
• We help our clients, particularly those with multiple business units spread across many geographies, to identify opportunities to release cash and then successfully execute the working capital release plan.
• Restructuring and work-outs
• We advise and assist owners and management in identifying opportunities so they can streamline businesses and stabilize cash flows.
• Strategic financial modeling
• We have developed a robust, flexible methodology to enable efficient development of financial models that reflect the underlying economics of the business in question.

Our Digital Shift consulting team helps clients to identify their digital needs and opportunities, harness the power of technology and data, and then implement the processes, ecosystems, culture and mindset to make continual digital transformation a central part of how their business works. We put people at the heart of how we work, and ensure digital progress has a human element. Learn more about our services here.

• THE HUMAN
• Whenever we create a Digital Shift for our clients, we put people at the heart of everything we do, transforming mindsets, building new skills and creating a digital culture within your organization. We believe this is keyfor the success of every Digital Shift.
• DIGITAL BUSINESS MODELS & CUSTOMER VALUE
• Servitization, Digital Marketplace and Open Ecosystems -three foundations for (more) digital business models help clients harness digital progress and drive customer value in the face of continual technological change.
• FLYWHEEL & UBIQUITY
• The Arthur D. Little flywheel approach helps to identify your core business drivers to establish a solid foundation for all transformation efforts. We help clients develop respective digital tools to continually innovate, transform and optimize their operations in pursuit of their organization's defining purpose.
• ROADMAP & MONITOR
• We help our clients define a clear roadmap for success to achieve sustainable growth in the digital era and measure success of the Digital Shift.
• COMMUNICATION & CHANGE
• We help clients to combine purpose with agile principles, success factors and digital tools to successfully implement change management and adapt to the challenges of digital transformations.
• TECHNOLOGY & CONNECTIVITY
• We help organizations to proactively assess their technological functions and assess emerging technologies to ensure they continually stay ahead in the innovation race.
• DATA & ANALYTICS
• Many companies fail to fully utilize the opportunity of their most valuable asset, data. By helping clients unlock the potential of their data we radically improve their operations and create disruptive new business models.
• ECOSYSTEMS, PROCESSES, DIGITAL TWINS
• By developing smart business networks with real-time delivery of material and data, we help clients create success built on smart digitalization – digital processes embedded in functioning ecosystems.
• EMPOWERMENT & GOVERNANCE
• Organizations today need to balance short term needs to perform with long terms needs to adapt and innovate. We help businesses achieve a Digital Shift, that delivers scale & productivity as well as speed, agility & creativity.
• SECURITY & COMPLIANCE
• We give organizations the security tools to overcome the threats of digital technologies and create integrated digital security approach that protects their business, people and assets while optimizing their digital journey.

Digital Problem Solving (DPS) is a rapidly growing practice within Arthur D Little. Based out of London, the team of 50 problem solvers deliver projects and support ADL colleagues around the globe. DPS is also the home to Arthur D Little’s leading-edge AI & Machine Learning capability. We are issue-centric, solution-agnostic, and multi-sector. This means our DPS consultants are obsessed with solving the problem or seizing the opportunity. Two key approaches inform all our work: Next over Best, and Open Consulting. We specialize in helping established companies address significant threats or seize new opportunities at pace.

• HOW
• Our Open Consulting model brings together a partner network of wide-ranging expertise and resources into single, seamless teams to take on the challenges - delivering new capabilities and quickly responding to emerging demand.
• RAPID PROTOTYPES
• From initial strategy and concept to delivery, we help our clients take their ideas to software and launch in a matter of weeks.
• AUGMENTED DECISIONS
• We work with our clients to help them make smarter decisions through the power of AI/ML – providing insights, patterns, predictions that augment their human decision making.
• TECHNOLOGY TRANSFORMATION
• Transformation doesn’t have to be challenging – and through our Technology Operating Model, Technology Evaluation & Design, and Technology Outsourcing approach, we help our clients deliver on their vision.

Arthur D. Little’s digital and information management solutions help companies maximize digital benefits and optimize all aspects of their information technology. We serve clients in all industries and among all relevant pillars of information management.

• DIGITAL VALUE
• We help clients to assess, improve and manage the business value proposition of IT.
• IT AS BUSINESS (AND DIGITALIZATION) ENABLER
• We use technology as a powerful enabler of business, allowing new businesses and process automation/digitalization.
• DIGITAL ARCHITECTURES
• We help our clients to transform the system landscape into a flexible network of effective and efficient systems, and help to fix the basics.
• DIGITAL OPERATING MODEL
• We help to transform companies into high-performing organizations, governed by a tailored operating and IT governance model.

We are widely recognized for excellence in marketing and sales consultancy. We provide a strategic perspective and help develop innovative marketing solutions. Our side-by-side™ style of working with our clients supports you in achieving real change.

With many years’ experience across a wide range of industries and in the service sector, our consultants are experts in the latest thinking and best practices in marketing & sales.

• COMMERCIAL EXCELLENCE
• We help B2B and B2C companies achieve commercial excellence by setting up a customer-centric “Mindset & Behavior” program specifically designed to align messages and reach out to the frontline.
• PRICING & BUNDLING
• We use client feedback and a solid quantitative approach to help clients make systemically better pricing decisions.
• CUSTOMER EXPERIENCE
• We help clients elevate the customer experience through the implementation of a service innovation process that ties the customer’s emotional response to a product or service.
• CUSTOMER RELATIONSHIP MANAGEMENT
• We help our clients build and implement powerful new customer management and marketing systems.
• SALES-FORCE EFFICIENCY
• We help clients balance capitalizing on current customers and winning new customers.
• MARKET-SPACE INNOVATION
• We support our clients in increasing customer share and geographical market-segment shares by augmenting products, extended service offerings and solutions in an efficient and effective way.
• LOW-INCOME CONSUMER STRATEGY
• We know what it takes to be successful in environments with low-income consumers, and can help companies take advantage of these large and often fast-growing markets.

At Arthur D. Little, we help our clients to excel in operational practices, from lean and agile to digitally enabled operations, and ensure measurable and lasting operational and financial performance – from quality and speed to cost and capital efficiency.

• FUTURE OF OPERATIONS (INDUSTRY 4.0)
• We help clients to successfully plan, implement and maintain Industry 4.0 applications to reshape operations towards full digitalization.
• TOTAL COMPANY PERFORMANCE
• We help clients to improve their total company performance by transforming their organizations towards bottom-line optimization and best-practice orientation throughout the entire value chain.
• SUPPLY CHAIN MANAGEMENT
• We help clients to ensure every part of the supply chain is seamlessly joined and quickly adaptive.
• PROCUREMENT & SOURCING
• We help clients to achieve procurement value excellence. We enable your procurement organization to generate value, drive supplier-enabled innovation and manage increasingly complex supplier networks.
• PRODUCTION & LOGISTICS
• We help clients to deliver breakthrough improvements of productivity, delivery performance and time to market in production, logistics and production and logistics networks.
• ASSETS & CAPITAL PROJECTS
• We develop tailored infrastructure asset management solutions according to TOTEX principles, achieving sustainable gains in free cash flow while achieving improved service quality.
• SUPPORT ORGANIZATIONS
• We help support organizations in becoming value centers, orchestrating value creation at optimal overhead cost.

At Arthur D. Little, we've been one of the leading organizational consulting firms for 135 years. We combine our industry expertise and organizational know-how to develop and implement high-performance processes and organizations.

• AMBIDEXTROUS ORGANIZATION
• We help our clients futureproof their organizations by employing a unique assessment framework to inform on current status, development gaps and direction setting for organization development.
• RESTRUCTURING PROCESS
• We help our clients maintain control over the end-to-end process by managing the process, partnering with law firms as expert advisors to ensure a focus and precision from start to finish.
• POST-MERGER INTEGRATION (PMI)
• We help our clients manage post-merger integration in line with specific industry and company requirements.
• CHANGE MANAGEMENT
• We work with clients to build their change management capabilities in the short term, as well as to improve performance over the long term.
• UNWRITTEN RULES OF THE GAME™
• We help clients discuss the undiscussable and eliminate organizational problems that hamper real change and development through the Unwritten Rules of the Game (URoG) appraisal.
• COMPETENCE EVALUATION
• We help define what is truly unique about a company, and put emphasis on leveraging core competencies through strategic architecture and organizational learning.
• ORGANIZATIONAL DESIGN
• Our aim is to help your company to gain competitive advantage by designing and implementing the organization that best fits our client's purpose.
• BALANCED SCORECARDS (BSC)
• Balanced scorecards (BSC) bridge the typical gap between well-defined strategies, perspectives, key ratios, actions and budgets.
• ORGANIZATIONAL LEARNING
• We have been heavily involved in creating and shaping organizational learning in many client situations.
• LEAN
• We bring together teams with capabilities in operations, strategy and organization that are qualified to pursue perfection.
• INTEGRATED MANAGEMENT SYSTEMS
• We work side-by-side with the client to develop the intellectual structure of the integrated management system, as well as assisting the client with the hands-on change process.
• KNOWLEDGE MANAGEMENT
• Investors and analysts increasingly relate a company’s value to its ability to generate, use and grow its tangible assets. We help your organization to increase this value.
• ROOT-CAUSE ANALYSIS
• We use the "why" analysis to help our clients focus on finding true reasons for underperformance instead of finding cures to symptoms.

Arthur D. Little has been a pioneer in risk management consulting, including safety risk management, for over a century - highlighted by numerous landmark assignments. Today, risk consultancy team have deeper insight and broader proven capability in this field than any other leading strategy consulting firm.

• INDEPENDENT REVIEWS, BENCHMARK AND ASSESSMENTS
• We offer our clients a diagnostic and performance review focussing on four aspects: Total cost of risk; Risk based decision making; Risk Monitoring; and Enabling risk technology. Each complemented with recommendations based on cross-industry good practice, and over 30 years’ experience and insights.
• TOTAL COST OF RISK (TCOR) OPTIMISATION
• We support clients to improve business performance by striking the right balance between risk retention, risk mitigation and risk transfer (e.g. insurance).
• RISK BASED DECISION-MAKING
• We support our clients in developing robust, risk-based decision-making processes.
• RISK MONITORING AND REPORTING
• We help our clients strengthen their confidence that risks are well understood by developing effective and dynamic risk monitoring and reporting, moving to a proactive approach to risk management.
• ENABLING RISK TECHNOLOGY
• We help our clients to streamline their businesses processes and assess the various technological solutions/platforms available to improve the collation, interpretation and reporting of data.

Business strategy is about making conscious decisions about the actions to take and not to take. It aims to point at the overall direction while preserving high flexibility to adapt to environmental changes. Arthur D. Little’s launch of the high-performance business model in the 1990s triggered a holistic approach to strategy. Built on the premise that balanced stakeholder satisfaction and aligning strategies, processes, resources and organization (S/P/R/O) are crucial to sustainable success. Senior executives determined to be winners and create future history will put that thinking into practice.

• HOLDING STRATEGY
• Relations between HQ and subsidiaries are often guarded or adversarial. Our engagement model helps business run smoothly and avoid conflict.
• DIVERSIFICATION
• We have developed a framework to bring a holistic perspective of developing an investment strategy for diversification in an era of convergence.
• “WHY STRATEGY”
• We have developed a methodology based on “Why strategy”, allowing companies to strengthen business strategy, enhance customer experience and transform the organization.
• AMBITION-DRIVEN STRATEGY & CONDITION-DRIVEN STRATEGY
• We have developed a range of methodologies to respond to strategy development needs by aligning ambitions, conditions, and strategic plans with business plans and budgets.
• UNCERTAIN ENVIRONMENT
• We have developed a pragmatic approach, helping businesses make decisions quicker while evaluating risk and considering uncertainties.
• REGULATORY STRATEGY
• We help clients realize their full potential by maximizing efficiency and minimizing bureaucracy.
• LITIGATION & DISPUTE RESOLUTION
• We provide an independent expert opinion in support of a contractual or legal dispute or in anticipation of a dispute, or as part of a negotiation process.
• TENDER MANAGEMENT
• We use our broad expertise to help enable the support of public- and private-sector clients in all aspects of tender management.
• STRATEGY BY ANALOGY
• Strategic and organizational problems in specific industries sometimes appear more complex and novel than they actually are, we use our deep expertise to provide innovative insights and solutions.
• VALUE-BASED MANAGEMENT (VBM)
• Our philosophy is simple – the value of a company is defined as its discounted future cash flows. We help measure and manage value by combining industry expertise with VBM expertise.
• BUSINESS-CYCLE MANAGEMENT
• We utilize our proven concepts and global resources to create superior client competitiveness.
• FAMILY-BUSINESS STRATEGY
• We use our in-depth understanding of family-run businesses and the dynamics of the key constituents to help run family businesses more effectively.

Arthur D. Little helps companies integrate sustainability into their business strategies. We do this in three ways: Reducing the eco-footprint and social impact, identifying and developing new products and services and customer segments and positioning and transforming the company towards sustainable value creation.

• SUSTAINABLE PORTFOLIO MANAGEMENT
• We help you to define and build a comprehensive portfolio management set of tools that assesses the sustainability and technology performance of your products and services by application and region.
• GLOBAL CARBON ADVISORY SERVICE
• We help manage the complexity and confusion surrounding carbon management debates driven by policy, consumers, supply chain, etc., for both companies and investors, by providing solutions that embrace this complexity and unlock value.
• UNDERSTAND SUSTAINABILITY OPPORTUNITIES AND RISKS AND DEVELOP STRATEGY
• We help with the key sustainability issues and risks facing your business through techniques such as issue scanning, foresighting, scenario development and risk identification.
• INTEGRATE SUSTAINABILITY INTO YOUR BUSINESS PROCESSES
• We help you identify and set up innovative collaborations with partners and other stakeholders to enhance your innovation capacity.
• HARNESS SUSTAINABILITY TO DRIVE INNOVATION
• We help you adapt and refine your business processes to incorporate sustainability issues.
• MEASURE & REPORT SUSTAINABILITY PERFORMANCE
• We help you understand and act upon stakeholder expectations and perceptions, using well-proven stakeholder management tools.

Our Technology and Innovation Management services team addresses our clients’ most critical challenges across four interlinked competence platforms: Innovating for Value, Digital Shift, Digital Problem Solving, and Innovating for Growth.

• INNOVATE FOR VALUE
• From understanding tech needs and designing dynamic innovation strategies to
• optimizing innovation productivity and delivering cutting-edge innovation capabilities:
• we provide end-to-end support to help clients get the best possible value out of the
• innovation engine.
• DIGITAL SHIFT
• We help clients develop the necessary roadmaps, ecosystems, and operating models
• that allows them to realize the benefits of continual digitally-enabled transformation
• across all aspects of their organization
• DIGITAL PROBLEM SOLVING
• From Rapid Prototyping that takes software from idea to reality in weeks to making better choices with AI-enabled Augmented Decision Making solutions or through Technology Transformation delivering the vision – we help clients create capabilities and respond to new demand lightning fast.
• INNOVATE FOR GROWTH
• We help create new products, services and business models; develop Innovation Ecosystems; solve tech problems with our expert, global Open problem-solving network; and develop entirely new businesses with our Breakthrough Incubator. It’s all geared to deliver above-market growth from new capabilities.
• GLOBAL INNOVATION EXCELLENCE
• The Global Innovation Excellence Benchmark assesses both your innovation performance and your innovation management approach. The assessment is based on an online questionnaire which takes 45-60 minutes to complete.