Speed, a broad and frequently changing product portfolio, and ever-increasing end customer demands define the consumer goods industry and pose challenges for brands' supply chains. With the right solution for your sales channels, customer-focused fulfillment solutions are developed across e-commerce, omnichannel and retail logistics — serving segments including Beauty & Luxury, Large Scale Fashion, and Lifestyle Fashion & Sports. Services span inventory management, marketplace integration and management, value added services such as custom gift wrap and product personalization, and omnichannel fulfillment for B2B, B2C, and D2C channels. The focus is on supporting growth objectives and offering the best brand experience to retailers and end customers.

Integrated healthcare logistics solutions connect clients more closely with the point of care and their patients, efficiently designing and developing sales and distribution channels to the highest quality standards. From state-of-the-art automation to individual patient delivery, seamless distribution of pharmaceuticals and medical devices ensures the safety of patient care across pharma and bio-pharma, medical technology, and diagnostics — including handling of cryogenic, ultra-low temperature, and hazardous substances. A centrally controlled quality assurance system and globally standardized IT infrastructure minimize process complexity and provide standardized reporting with maximum transparency. Services cover pharma logistics, medical device logistics, lifestyle and consumer health, cell and gene therapy solutions, clinical trial supply, and direct-to-patient delivery, operating across more than 127 countries with certifications including ISO 13485, GMP, and GDP.

Value is delivered through an innovative approach to global distribution, combining engineering and operational proficiency with a global system architecture and deep industry knowledge to develop tailored supply chain solutions that drive international growth. For over 50 years, automotive clients have benefited from intelligent, innovative and integrated logistics and after-sales solutions, while electrical equipment and components clients receive tailored solutions with rigorous quality control, real-time inventory tracking, and high-performance intralogistics. Specific services include spare parts management, factory supply with timely delivery to production lines, value added services such as assembly, kitting and regional postponement, and digital after-sales management systems. AI-supported quality assurance and a globally standardized IT system streamline logistics processes, reducing complexity and providing maximum transparency.

Integrated B2B and B2C full-service solutions have been provided to the publishing industry for over 60 years, with more than 200 publishers served across books, CDs, magazines, games and toys. Over 160 million books are delivered annually to retailers and end customers, with complementary solutions in logistics, distribution and finance delivered from a single source — digitally and physically. Segments served include Books, Digital Media via the BIC media software platform for e-books, e-journals and audio books, and Toys. Specialist services encompass customer service with dedicated support teams, financial services to reduce administrative costs and increase liquidity, and information and data management with comprehensive standard and custom reporting.

Innovative global warehousing and distribution in the technology sector brings value to supply chains, with experts addressing industry-specific challenges from inventory management to hardware configuration and multi-channel global distribution, ensuring products reach the market swiftly and securely. Consumer electronics clients benefit from scalable omnichannel logistics solutions enabling seamless adaptation to seasonal peaks and demand fluctuations, while enterprise network and data center services clients are supported from supplier management and procurement through to white glove deliveries of configured racks. Specific services include omnichannel fulfillment for B2B, B2C, and D2C channels, retail compliance covering packaging, labeling and pallet configuration, hardware testing and refurbishment for circular economy and reverse logistics, and postponement solutions including image loading, diagnostic testing and regional customization.

Customer-centric, data-driven digital services including data analytics, marketplace integration, and webshop development to enhance end-customer experience and supply chain transparency. Self-service analytics and dashboards deliver KPI visualization and reporting to support connected customer experiences and integrated supply chain visibility.

Scalable and flexible end-to-end fulfillment services covering warehousing, inventory management, order management, returns, value-added services, and 3PL. Day-to-day service delivery encompasses claims administration, settlement administration, and SLA management with integrated capacity and issue escalation across the full fulfillment operation.

Holistic, innovative supply chain solutions that optimize logistics processes, shorten delivery times, and exploit untapped potential across B2B and B2C channels. End-to-end visibility and control tower-type activities deliver trade-off decisions across cost, service, and inventory, with exception management integrated throughout the chain.

Integrated transport network design and management from order to last-mile delivery, including carrier management, customs, freight control, and temperature-sensitive transports. Network flow optimization and route planning logic ensure efficient carrier selection and logistics execution across the full transport chain.

A SaaS suite of web modules that enriches e-commerce post-purchase experience with estimated delivery, parcel tracking, PUDO finder, and digital omnichannel returns. Knowledge bases and customer portals enable self-service capabilities while order capture and orchestration integrates seamlessly with the fulfillment ecosystem.