Conpas Rating
-
Website
https://www.avanade.com/Overview
We help organizations do what matters
Number of Employees
10,001+
Services Provided
Consulting
Conpas Rating
-
Website
https://www.avanade.com/Overview
We help organizations do what matters
Number of Employees
10,001+
Services Provided
Consulting
Regions
Oceania, Europe, Latam, North America, Asia, Middle East, Africa
Countries
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, United Kingdom, United States Of America, France, Germany, India, Ireland, Italy, Malaysia, Morocco, Netherlands, Norway, Philippines, Poland, Singapore, Slovakia, Spain, Sweden, Switzerland, Aruba, China, Afghanistan, Bangladesh
Regions
Oceania, Europe, Latam, North America, Asia, Middle East, Africa
Countries
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, United Kingdom, United States Of America, France, Germany, India, Ireland, Italy, Malaysia, Morocco, Netherlands, Norway, Philippines, Poland, Singapore, Slovakia, Spain, Sweden, Switzerland, Aruba, China, Afghanistan, Bangladesh
Year of foundation
2000
Structure
Privately Held
Year of foundation
2000
Structure
Privately Held
Problems we solve
Make my digital transformation journey easier
Grow with Avanade Advisory.
How do you turn ambitious goals into practical actions? Challenge the status quo to grow? Empower your people for change? At Avanade Advisory, we partner with you to pragmatically solve problems and evolve your digital enterprise transformation through the power of people and the Microsoft ecosystem.
When we define what matters, we can do what matters.
Our approach
Focusing on what matters is critical to surviving and thriving in this world of continual change. Each Avanade Advisory practice brings specialist expertise to help you build organizational change management strategies required to define what matters.
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COVID-19 – we’re here to help
Disruption is the new normal
The challenges of yesterday have been complicated by a world of unknowns. Every organization faces disruption and priorities have changed. We’re here to help you respond, reset and renew. But to do this, your people, costs and customers need to be addressed.
Workplace Experience empowers employees. For over 20 years, it has done for us, and we’ve been learning from our own journey and from the clients we’ve worked with. We’re drawing on that experience right now to provide support and advice.
Our clients are also seeking to evolve their customer journeys and improve their understanding from first touch to next touch – across marketing, sales and even remote service. We’re helping clients communicate and service their customers in real-time and remote.
Many firms also need to take control of cloud expenditure, reducing unnecessary costs and unlocking the value of Microsoft Azure. We’re helping clients to optimize their cloud estate and reduce costs by 30%–70% right now.
Helping you navigate in an unfamiliar world
Below you’ll find resources, guides and perspectives that explain how to avoid costly pitfalls and create sustainable value for your organization.
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Embrace analytics and AI
Avanade’s AI and analytics solutions for organizations
Today, AI and analytics are the great equalizer, where smaller organizations can create big presence and big companies can create intimate connections. In a study conducted by Avanade on AI Maturity, 97% of organizations are evaluating the work AI could do – or augment humans to do. The opportunity for data, AI and analytics at scale is limitless in a world on unknowns. Data and artificial intelligence in business provides unlimited opportunity and major competitive advantage.
While many organizations dream in artificial intelligence, Avanade’s AI solutions helps make that real, helping you wring every ounce of value out of your data data and analytics strategy. Capabilities from robotic process automation to business analytics, to predictive, data visualizations, data warehousing and more help bring unprecedented insights to life and maximize the value of data and business impact.
What AI and analytics challenges keeps you up at night?
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Transform my enterprise with modern IT
Innovative cloud migration and modernization with Avanade cloud and application services
Modern organizations must do what matters with their cloud migration strategy to unlock business value from the cloud in order to deliver in the digital age. Accelerating your migration to Azure will power agility, innovation and efficiency across the business.
With disruption affecting every sector, the need for resilience has never been greater. In order to survive and thrive, organizations must find new ways to respond, reset and renew as they move forward better prepared for the future.
When you’re in the Azure cloud your infrastructure adapts as your business requires. You can create new business models at speed, innovating faster than ever. Whether you’re developing cloud native apps or modernizing existing applications, you should be creating better experiences for customers, adopting new technologies and embracing a culture of experimentation.
What keeps you up at night?
Avanade’s cloud and Application Services can help you to respond to disruption, and drive innovation in your business.
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Transform and lead my industry
Intelligent Business Applications, Transforming Industry
To stay competitive and meet customer needs, organisations must reconsider how they do business. Whether that’s keeping employees safe while empowering them to do their jobs well, offering empathetic customer care, or building resilience into core operations, organisations must find a way to respond, reset and renew for the future.
That’s where enabling technologies like Microsoft Dynamics 365 and Microsoft Power Platform come in. Dynamics 365 unifies traditional CRM and ERP capabilities, empowering employees to efficiently deliver a consistent, personalised customer experience from acquisition through to sales, fulfillment, and service. And Power Platform can help accelerate business and innovation with rapid low-code solutions that analyse data, automate processes, build virtual agents, and create apps that solve business problems.
We use our industry-leading expertise to accelerate digital transformation and develop and deliver solutions in industry sectors across the globe. Many of our unique solutions are featured on Microsoft AppSource. With Avanade, Dynamics 365 and our custom solutions, you can:
Solutions
Our business applications solutions are available on-site, in the cloud or as a hybrid system:
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Engage my customers
Customer experience has never been more important.
With commercial and consumer trends changing in moments, customer experience (CX) remains one of the critical differentiators for brands that seek to survive and lead post-COVID-19. But great experiences don’t just happen by accident – they are strategically designed to anticipate and meet the needs of customers throughout their entire journey.
We can help you deliver these personalized, empathetic experiences at speed and scale. That’s because we’ve helped organizations around the world rethink their business models and put their customers at the heart of their business. By taking a human-centered approach that fuses talent with data and technology, our clients continue to deliver sustainable experiences that create revenue and increase loyalty.
What keeps you up at night?
We can help you design rich and relevant customer experiences that deliver outstanding results.
Solutions
Keep your customers front and center in everything you do.
Customer Analytics : Connect and personalize customer experiences with analytics capabilities.
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Improve the employee experience
Do what matters to elevate the Workplace Experience
The new world of work requires organizations to carefully rethink who works, why they work, where they work, and the way work is accomplished.
Workplace Experience (WX) is a framework that brings IT, HR and Line of Business leaders together to generate sustainable value – and ultimately become more people-centric, resilient and agile.
Turn your workplace into a business value engine with our holistic WX model
Embrace WX to thrive in the continual change era
Maximize business and human potential with a people-first workplace approach.
Solutions
We can help put your workplace at the heart of your business evolution.
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Make digital work for my industry
Bringing transformation and innovation to every industry
Avanade has the industry knowledge and experience businesses need to grow and lead in their markets.
Solutions
See the services we offer and the vision that informs them.
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Our Solutions By Capability
Digital transformation and intelligence
Get the most from your technology investments:
Are you using the capabilities you’re already paying for with your platforms and technology stack? Have you invested in Microsoft Azure but struggle to take advantage of the hundreds of services it offers? Do you want to take your Sitecore platform to the next level to change the customer experience?
You’ve already made technology investments. Now it’s time to get the most from them. That’s where Avanade can help. We have the technology expertise and experience, the greatest number of Microsoft certifications of any partner, and a wide ecosystem to drive results. We can help you optimize your own capabilities with these technologies, while bringing additional capabilities like agile, DevOps and cloud expertise to ensure your technology supports your vision – today and tomorrow.
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Our Solutions by Industry
Banking
Do What Matters
In an uncertain environment, banks are being asked not only to successfully manage customer demand and put their people first but develop an agile and resilient operational model to allow them to adapt quickly to market changes. Cybersecurity is a CEO topic and banks need to rethink how they manage risk, compliance and complexity. Sustainability and climate risk management is not an optional extra: banks are under pressure to increase reporting transparency, create a greener portfolio and demonstrate a sustainability roadmap to a lower carbon footprint. The impact of the metaverse is yet another significant topic for bank boards to grapple with.
Discover new digital banking solutions through us
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Capital Markets
Delivering transformation for Capital Markets firms
Capital Markets have endured a tough decade of falling revenues and weak profitability. The sector was largely characterized by shrinking core revenues, high cost-income ratios and wide disparities in economic results. The unprecedented events of 2020 drove significant increases in volatility, risk management demands and trading volumes which all generated significant incremental revenue.
Sell-side
Although technology-intensive, Capital Markets still require high-cost human interventions due to regulatory complexity, legacy technology, data challenges and excessively manual processes. Know your client (KYC) and anti-money laundering (AML) requirements have driven up the costs of onboarding and maintaining the client base. Siloed functions continue to generate duplicated and even circular processes. Ongoing regulatory changes mean front office staff are still focussing too much time on non-revenue generating tasks.
Buy-side
The capital markets’ buy-side business is profitable and an integral part of the financial services industry, generating 90% of economic profit in 2020, according to Accenture. But Fintech players are driving steady transformation in areas such as accessibility and advice, where fintech players have the clients, power, engagement model and digital offers to be a long-term threat to the incumbents. There are other challenges. Adopting digitally-native engagement and interactions all the way from distribution to client experience is essential. Rightsizing the business to drive efficiencies and lower cost, including automation and process improvement. Becoming first mover and market maker by empowering the workforce to be flexible and receptive to change, including becoming an employer of choice through innovative use of technology.
Asset managers
Asset managers need to transform their operating models by leveraging AI, data and analytics to realize cost savings and drive operational agility with cultural change. AI is evolving, and asset managers need to invest in these technologies to enable fast, data-driven decision-making around returns, product suitability and new offerings. Firms that do so will gain greater speed in how they go to market, make decisions and sell products, while also providing new ways of engaging with clients. They’re data-driven at the core: from decision making to empowering employees, those who act early across products, technology and client and employee demands are likely to secure a competitive edge.
Wealth managers
Wealth management is a large and rapidly growing market. Global diversification is resulting in increasingly technology- and market-savvy customer segments. Creating a flexible, end-to-end digital model that delivers a simplified, more cost-effective operating model and a better client experience is critical to growth. Clients are demanding more from their wealth providers: more personalized insights and a better understanding of their own needs. More wealth management firms are deploying strategies for specific customer segments, including the emerging wealth and mass affluent categories. They also want investments that reflect their values, such as ESG. Combining the right mix of automation and talent will lead to more efficient delivery of services at scale to clients with lower levels of wealth—a customer segment that has historically been underserved.
Forecasting the future of capital markets
We’re problem solvers and strategists. Our industry-leading teams create tailored capital market technology solutions, from developing highly secure real-time trading systems to providing data and critical insights into their businesses. Avanade solutions address your business’ critical areas, including client experience, regulatory compliance, risk management, market data, and trading across all asset classes.
Capital markets technology that deliver tangible results for your business
We’re helping the world’s biggest investment banks drive transformation through people, design, insights and cloud technology. From trade execution to risk management and regulatory compliance, our business solutions help clients in a variety of sub-sectors and across all asset classes. Using advanced technologies – both open source and the Microsoft platform – our clients experience positive results from our innovative solutions.
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Consumer Goods
Rethink consumer goods solutions
The consumer goods industry is used to market challenges and uncertainty, but the scale, severity and suddenness of recent disruptions is unprecedented. Consumers are adapting to new personal circumstances by spending their time and money differently, wondering what the future holds. Increasingly connected, consumers require any time and anywhere products and consumer goods.
40% (approximately) of leading brands have declining sales because of their failure to adapt to consumer needs.
Being able to pivot to dramatic market changes is not easy but advancements in technology have enabled successful consumer goods companies to embrace transformation and adopt technological and cultural change. Our innovation, industry depth and execution with Microsoft technologies will help our clients to relish rather than fear the next challenge. Product manufacturers are depending on their technology partners to bring an end-to-end value proposition.
The benefits we bring to Consumer Goods organizations
We understand the role technology plays in a successful organizational transformation.
We can help you:
Reinforce and strengthen customer loyalty to keep your customers coming back
Our consumer goods technology solutions
Avanade is a joint venture between Microsoft and Accenture. From Unilever to Treasury Wine Estates, some of the world’s leading consumer goods companies and the CPG industry rely on our services to innovate, get to market faster and achieve business goals at lower cost.
Our combined industry, strategic and technical expertise means we understand the complexities of the consumer goods industry and are committed to providing innovative Industry 4.0 solutions.
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Energy and Utilities
Better energy and utilities industry solutions
It’s a whole new world for energy and utilities providers. Your customers are demanding more from the power and utilities industry. It’s not enough for you to just process bills and collect fees. Customers expect an interactive relationship, one that includes real-time issue resolution and communication with field crews. That means breaking down the internal silos that prevent a complete view of customer information and using technology to create a culture that serves your customers.
From personalized service to smart, connected energy infrastructure, digital utility technology solutions are redefining the nature of your business and transforming how you engage customers, manage assets and empower employees.
Deliver benefits for your customers
We work with a wide range of clients across the energy and utilities industry, helping them implement capital discipline, extract hidden value, equip the workforce and establish flexible operational models. Our energy and utilities industry solutions encompass master data and process automation, big data and analytics, artificial intelligence, virtual and augmented reality, internet of things, liquid workforce, blockchain and learning gamification.
We help you engage with customers by delivering experiences that increase trust and loyalty, decrease service costs and open up new revenue streams. Together, we can determine which channels to use, when to use them and how to seamlessly integrate interactions to deliver the right customer experience.
Don’t forget your workforce
The current wave of downsizing and retirements in the industry gives energy and utilities producers an additional reason to turn to technology and IT services for the energy industry. It can be key to attracting and supporting a modern workforce, providing employees with the necessary tools to gain the right insights at the right time on the right device using an ERP digital transformation platform.
The right expertise to deliver success
Every day, customers switch utility and energy providers for more convenience, flexibility and savings. We can help you succeed in this ultra-competitive market with Avanade’s energy and utilities industry solutions.
Avanade is a joint venture between Microsoft and Accenture. We combine innovative Microsoft technologies with Accenture’s industry best practices to deliver digital solutions for energy and utilities providers.
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Healthcare
Redefining healthcare to make a genuine human impact:
At Avanade, we strive to make a genuine human impact by focusing on what matters most. With Care 24/7, hospitals, health systems and payers worldwide gain a proactive, timely, cost-effective technology enabled service designed to:
Enhance patient engagement: Improve the patient experience and health outcomes with personalized patient journeys and improved access and ability of care.
Empower health team collaboration: Accelerate and coordinate care across complex, cross-team workflows.
Improve clinical and operational insights: Unify data and apply advanced analytics and AI to predict risks, improve care and increase operational efficiency.
We provide advisory, innovation, design, implementation, managed services, to optimize digital healthcare solutions and help our clients realize the power of Microsoft Cloud for Healthcare, personalized by Avanade.
We combine global expertise with digital health technology
The Avanade/Accenture partnership serves hospitals, health systems, doctors/providers, payers, life sciences and medical device organizations and health consumers across 20 countries worldwide.
Partner with clients worldwide
Recognized for our Microsoft expertise
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Insurance
Create your advantage with digital insurance solutions
The digital revolution has raised customer expectations in every industry. Insurance is no exception.
Today’s customers expect more than a once-a-year interaction with their insurance providers. But what does “more” mean? More choice? More convenience? More channels? More innovative products? More personalized service? More digital insurance services?
The answer’s simple: All of the above.
Digital technology gives insurers powerful ways to offer more. It enables new ways of working, new ways of interacting with customers and new types of digital insurance products. Businesses that embrace the digital opportunity will build greater customer loyalty and drive more revenue. Those that don’t will be at a competitive disadvantage.
The benefits of becoming a digital insurer
Digital technology can enable a range of benefits for your business, including:
These benefits provide value to both your customers and employees.
Digital customer: By delivering more choice, personalization and convenience and becoming a trusted adviser.
Digital workplace: By empowering employees through the use of digital tools, boosting their performance and customer service.
Our insurance expertise
Our digital insurance solutions helps property and casualty insurers, life and annuity insurers, and insurance brokers optimize their business through the application of modern technology to improve effectiveness, efficiency and consistency.
Avanade works with nine of the 10 largest global insurers by sales on the Forbes Global 2000 list. And we work with eight of the top 10 property and casualty insurers.
Our digital insurance capabilities and services include contact center, policy management, digital marketing, core policy/billing and claims management (including mobile claims), data and analytics, enterprise and social collaboration, and more.
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Legal
Technology is everywhere, but is it really adding value? After all, change for the sake of change isn’t what your law firm needs.
But when change can bring real, tangible benefits to your clients, practice, and employees, it’s worth investing in.
The cloud is one such change.
For law firms, the cloud can lower costs and boost profitability. Avanade has already brought powerful cloud-based technological change to legal practices across the world. And that means we can help you answer three big questions:
The impact of hybrid working
Helping law firms like yours unlock the power of IT
It’s easy to think of IT as a service function – the people your team calls when something goes wrong. But what if IT could become a profit center? Avanade’s services for legal practices include:
Boosting profitability by £30k per fee earner
With an easy-to-use, cloud-based document management system saving you just 30 minutes a week, you could improve profitability by £30,800 per fee-earner.
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Life Sciences
Innovative Life Sciences technology solutions:
Our health and life sciences practice helps pharmaceutical, biotech and medical device clients redefine innovation to develop future focused business strategies. Life sciences technology companies are seeking ways to improve research and development, increase the efficiency of their operations, rationalize spending on sales and marketing and empower people to work at their highest levels of performance.
We help organizations realize their goals with the power of Microsoft Cloud for Healthcare to:
We bring global scale and expertise to life sciences digital transformation
The Avanade/Accenture partnership serves health providers, health payors, life sciences and medical device organizations and health consumers across 20 countries worldwide.
Partner with clients worldwide
Recognized for our Microsoft expertise
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Manufacturing
Do what matters for your digital manufacturing future:
Manufacturers are rethinking how to continually change and shift from being reactive to proactive to solve their manufacturing industry challenges in supply chain management, digital transformation, product development and vertical integration.
Many manufacturers are still dealing with the day-to-day impact of evolving consumer expectations and supply chain disruption. But they’re also focusing on bigger transformation initiatives to continually evolve their workplace and workforce, strengthen operational resilience, and create agile and adaptable organizations. Avanade’s digital manufacturing solutions, offer IT and business transformation solutions to address the manufacturing industry’s key trends and challenges.
Our global expertise
Avanade is a joint venture between Microsoft and Accenture. We are Microsoft’s leading partner and our combined industry; strategic and technical expertise means we understand the complexities of manufacturing new products and services.
Manufacturing credentials:
Awards and certifications
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Non profit
Creating impact in the global humanitarian sector through the power of digital nonprofit solutions
At Avanade, our purpose is to make a genuine human impact. Through Avanade’s Tech for Social Good partnership with Microsoft, we are committed to helping nonprofit organizations and the social sector fulfill their missions and accelerate their digital transformation for nonprofits.
We are proud to bring our 20+ years of experience helping social sector organizations across industries help nonprofits unlock unique, relevant, repeatable and affordable digital nonprofit solutions built upon the Microsoft common data model for nonprofits. We additionally leverage our Advisory practice, and co-create across Microsoft’s three Clouds (Azure, Dynamics 365 and Office 365) to make a human impact and allow nonprofits to be Future Ready. Now.
Avanade’s nonprofit digital solutions
Avanade offers digital solutions for non profits using our combined industry knowledge alongside Microsoft and Accenture.
Here’s why Avanade should be your Microsoft partner of choice for nonprofit digital transformation:
Awards and Certifications
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Retail
Reimagine retail for the responsible business era:
Retailers have never faced such a volume and variety of challenges. Economic pressures are creating a huge strain on every area of the business. Customer journeys are less predictable and more channel-agnostic than ever. Many supply chains are in turmoil, lacking the resilience required to cope with dramatic shifts in supply and demand. Employee expectations have escalated and frontline workers demand an experience on par with the customers they serve. Data silos and legacy data platforms are restricting growth potential for many retailers. Meanwhile every organization is under intense pressure to address ESG obligations.
In an environment of rapid and continual change, retailers are under pressure to fundamentally rethink their business models.
We enable retailers to control costs while growing responsibly and doing what matters – for customers, employees and the environment. We’re uniquely able to help retailers maximize the power of their data to optimize costs and grow responsibly through our exclusive Microsoft relationship, the expertise of our people, our modular approach, and breadth of capabilities.
We’re working with leading retailers across the globe to:
Why partner with Avanade for retail transformation?
Through our exclusive Microsoft relationship and the industry-leading expertise of our people, we help retailers harness the potential of data and digital to drive end-to-end transformation in their business. When retailers choose to partner with us, they benefit from:
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