Grow with Avanade Advisory.

How do you turn ambitious goals into practical actions? Challenge the status quo to grow? Empower your people for change? At Avanade Advisory, we partner with you to pragmatically solve problems and evolve your digital enterprise transformation through the power of people and the Microsoft ecosystem.

When we define what matters, we can do what matters.

Our approach

Focusing on what matters is critical to surviving and thriving in this world of continual change. Each Avanade Advisory practice brings specialist expertise to help you build organizational change management strategies required to define what matters.

• Digital Advisory
• Technical Advisory
• Worplace Advisory
• Organizational Change Advisory

Disruption is the new normal

The challenges of yesterday have been complicated by a world of unknowns. Every organization faces disruption and priorities have changed. We’re here to help you respond, reset and renew. But to do this, your people, costs and customers need to be addressed.

Workplace Experience empowers employees. For over 20 years, it has done for us, and we’ve been learning from our own journey and from the clients we’ve worked with. We’re drawing on that experience right now to provide support and advice.

Our clients are also seeking to evolve their customer journeys and improve their understanding from first touch to next touch – across marketing, sales and even remote service. We’re helping clients communicate and service their customers in real-time and remote.

Many firms also need to take control of cloud expenditure, reducing unnecessary costs and unlocking the value of Microsoft Azure. We’re helping clients to optimize their cloud estate and reduce costs by 30%–70% right now.

Helping you navigate in an unfamiliar world

Below you’ll find resources, guides and perspectives that explain how to avoid costly pitfalls and create sustainable value for your organization.

• Reduce your Azure expenditure now 
• Rapidly enabling remote working 
• 3 ways you can cut your cloud consumption costs in half with FinOps 
• Take control of your cloud expenditure 
• Accenture and Avanade keep 1.2 million health and social care workers connected through NHSmail 
• Quick Start Remote Assist Enablement and Support 
• Remote working FAQ 
• How to master distributed working during disruption 
• Elastic Digital Workplace for the Microsoft platform 
• Enable effective remote working at speed with Microsoft Teams 
• Manufacturers are adapting, innovating and inspiring during the crisis

Avanade’s AI and analytics solutions for organizations

Today, AI and analytics are the great equalizer, where smaller organizations can create big presence and big companies can create intimate connections. In a study conducted by Avanade on AI Maturity, 97% of organizations are evaluating the work AI could do – or augment humans to do. The opportunity for data, AI and analytics at scale is limitless in a world on unknowns. Data and artificial intelligence in business provides unlimited opportunity and major competitive advantage.

While many organizations dream in artificial intelligence, Avanade’s AI solutions helps make that real, helping you wring every ounce of value out of your data data and analytics strategy. Capabilities from robotic process automation to business analytics, to predictive, data visualizations, data warehousing and more help bring unprecedented insights to life and maximize the value of data and business impact.

What AI and analytics challenges keeps you up at night?

• Realize greatest business value from your data 
• Transform data into real intelligence 
• Realize benefits from artificial intelligence 
• Add intelligence to process 
• Create new value for my business

Innovative cloud migration and modernization with Avanade cloud and application services

Modern organizations must do what matters with their cloud migration strategy to unlock business value from the cloud in order to deliver in the digital age. Accelerating your migration to Azure will power agility, innovation and efficiency across the business.

With disruption affecting every sector, the need for resilience has never been greater. In order to survive and thrive, organizations must find new ways to respond, reset and renew as they move forward better prepared for the future.

When you’re in the Azure cloud your infrastructure adapts as your business requires. You can create new business models at speed, innovating faster than ever. Whether you’re developing cloud native apps or modernizing existing applications, you should be creating better experiences for customers, adopting new technologies and embracing a culture of experimentation.

What keeps you up at night?

Avanade’s cloud and Application Services can help you to respond to disruption, and drive innovation in your business.

• Increase business agility 
• Change the customer experience 
• Application Modernization 
• Mainframe Migration & Modernization 
• Manage and evolve my application portfolio 
• Secure Cloud 
• Application Security 
• Get to market faster

Intelligent Business Applications, Transforming Industry

To stay competitive and meet customer needs, organisations must reconsider how they do business. Whether that’s keeping employees safe while empowering them to do their jobs well, offering empathetic customer care, or building resilience into core operations, organisations must find a way to respond, reset and renew for the future.

That’s where enabling technologies like Microsoft Dynamics 365 and Microsoft Power Platform come in. Dynamics 365 unifies traditional CRM and ERP capabilities, empowering employees to efficiently deliver a consistent, personalised customer experience from acquisition through to sales, fulfillment, and service. And Power Platform can help accelerate business and innovation with rapid low-code solutions that analyse data, automate processes, build virtual agents, and create apps that solve business problems.

We use our industry-leading expertise to accelerate digital transformation and develop and deliver solutions in industry sectors across the globe. Many of our unique solutions are featured on Microsoft AppSource. With Avanade, Dynamics 365 and our custom solutions, you can:

• Reinvent your customer experience strategy
• Optimise your business process services
• Define and track the value you create with your business applications

Solutions

Our business applications solutions are available on-site, in the cloud or as a hybrid system:

• Customer Experience Strategy Reinvention
• Business Process Optimization Services
• Business Application Implementation Services
• Benefit Tracking & Value Realization Services
• Digital Marketing (Adobe, Sitecore, Dynamics 365, Episerver)
• Digital Sales and Service (CRM), including Connected Field Service and Intelligent Contact Center
• Finance and Operations (ERP)

Customer experience has never been more important.

With commercial and consumer trends changing in moments, customer experience (CX) remains one of the critical differentiators for brands that seek to survive and lead post-COVID-19. But great experiences don’t just happen by accident – they are strategically designed to anticipate and meet the needs of customers throughout their entire journey.

We can help you deliver these personalized, empathetic experiences at speed and scale. That’s because we’ve helped organizations around the world rethink their business models and put their customers at the heart of their business. By taking a human-centered approach that fuses talent with data and technology, our clients continue to deliver sustainable experiences that create revenue and increase loyalty.

What keeps you up at night?

We can help you design rich and relevant customer experiences that deliver outstanding results.

• Contactless Commerce 
• Understand my customers 
• Make my sales and service smarter 
• Implement new business models 
• Spend less time doing, and more time innovating 
• Transform the ordinary into the irresistible 
• Revolve my business around my customers

Solutions

Keep your customers front and center in everything you do.

Customer Analytics : Connect and personalize customer experiences with analytics capabilities.

• Digital Marketing: Create innovative brand experiences that entice new customers and build loyalty. 
• E-commerce: Make it easy for customers to buy from you on the channels they care about. 
• Organizational Change Services: Future-ready your organization and people. 
• Sales and Service: Deliver great customer experiences while improving employee engagement. 
• UX Design: Build creative, customer-centric experiences to win more business.

Do what matters to elevate the Workplace Experience

The new world of work requires organizations to carefully rethink who works, why they work, where they work, and the way work is accomplished.

Workplace Experience (WX) is a framework that brings IT, HR and Line of Business leaders together to generate sustainable value – and ultimately become more people-centric, resilient and agile.

Turn your workplace into a business value engine with our holistic WX model

• Modernized technology ecosystem: Enhance and extend your workplace technology ecosystem to protect against attacks, support new ways of working and drive increased business value.
• Reimagined culture and employee experience: Create a personalized work environment and next-generation employee experience platform to inspire people to be their best, amplify human potential and drive enduring behavioral change.
• Transformed business operations: Reconfigure how work gets done and adapt work environments to sustainably improve customer experience (CX) and business performance.

Embrace WX to thrive in the continual change era

Maximize business and human potential with a people-first workplace approach.

• Renew your workplace strategy with WX
• Modernize your workplace ecosystem
• Reimagine your culture and employee experience
• Transform frontline work
• Secure your new world of work
• Manage and evolve your world of work

Solutions

We can help put your workplace at the heart of your business evolution.

• Employee Experience: Treat your people like they’re customers. 
• Frontline work transformation: Guide: How to unlock the full potential of your frontline workforce. 
• A new managed services approach for a new world of work: How to find a workplace services partner who can help you unlock sustainable business value with a manage and evolve approach. 
• Secure Modern Workplace: Enable employees to benefit from a more collaborative and innovative workplace. 
• Workplace Platform Modernization: Transform your workplace with a modern platform. 
• Workplace Value: Redefine your workplace as a driver of sustainable value.

Bringing transformation and innovation to every industry

Avanade has the industry knowledge and experience businesses need to grow and lead in their markets.

Solutions



See the services we offer and the vision that informs them.

• Analytics and AI : Create the advantage you need for the future-ready business.
• Business Applications: Intelligent business applications enable industry insight to help you predict and lead.
• Avanade Advisory: Accelerate your collective digital vision.
• Cloud and Application Services: Delivering speed and transformation.
• Customer Experience: Exceptional customer experiences happen by design.
• Modern Workplace: To boost competitive advantage, think beyond EX with modern platforms and optimized technology.
• Security: Keep your data and IP safe and accessible to unleash growth, cut costs and drive collaboration.

Get the most from your technology investments:

Are you using the capabilities you’re already paying for with your platforms and technology stack? Have you invested in Microsoft Azure but struggle to take advantage of the hundreds of services it offers? Do you want to take your Sitecore platform to the next level to change the customer experience?

You’ve already made technology investments. Now it’s time to get the most from them. That’s where Avanade can help. We have the technology expertise and experience, the greatest number of Microsoft certifications of any partner, and a wide ecosystem to drive results. We can help you optimize your own capabilities with these technologies, while bringing additional capabilities like agile, DevOps and cloud expertise to ensure your technology supports your vision – today and tomorrow.

• Adobe: Create more rewarding customer experiences. 
• Agile: Go agile for a business that’s more flexible, responsive and competitive. 
• Green Software: Don’t underestimate the carbon reduction benefits. 
• Microsoft 365: Redefine the workplace experience. 
• Microsoft Analytics and AI: Helping you get a handle on your data and and AI. 
• Microsoft Azure: Exploit the ever-expanding power of the cloud. 
• Microsoft Dynamics 365: Integrate ERP, CRM and Office 365 capabilities. 
• Microsoft Industry Clouds: Rethink to renew and grow your people and organization. 
• Microsoft Power Platform : Embrace low-code effectively to accelerate business. 
• Microsoft Security: Cybersecurity that protects your business as it evolves. 
• Microsoft Teams: Avanade delivers a great workplace experience for clients with Microsoft Teams 
• Sitecore: Great customer experiences come down to people. 
• Windows 10: Your key to increase productivity, mobility and security. 

Do What Matters

In an uncertain environment, banks are being asked not only to successfully manage customer demand and put their people first but develop an agile and resilient operational model to allow them to adapt quickly to market changes. Cybersecurity is a CEO topic and banks need to rethink how they manage risk, compliance and complexity. Sustainability and climate risk management is not an optional extra: banks are under pressure to increase reporting transparency, create a greener portfolio and demonstrate a sustainability roadmap to a lower carbon footprint. The impact of the metaverse is yet another significant topic for bank boards to grapple with.

Discover new digital banking solutions through us

• Avanade’s Banking Accelerator: Designed to accelerate customer engagement through AI 
• Analytics and AI: Create the advantage you need for the future-ready business. 
• Cloud and Application Services: Delivering speed and transformation. 
• Customer Experience: Exceptional customer experiences happen by design. 
• Sustainability in banking: How to build a sustainable future 
• Modern Workplace: To boost competitive advantage, think beyond EX with modern platforms and optimized technology.

Delivering transformation for Capital Markets firms

Capital Markets have endured a tough decade of falling revenues and weak profitability. The sector was largely characterized by shrinking core revenues, high cost-income ratios and wide disparities in economic results. The unprecedented events of 2020 drove significant increases in volatility, risk management demands and trading volumes which all generated significant incremental revenue.

• Sell-side firms (e.g., investment banks) will accelerate their strategic transformation programs and reshape the cost base to drive consistently higher profitability.
• Buy-side firms (e.g., fund managers) are expected to increasingly become digitally native, infusing technology across their operating models, including investment process and client engagement.

Sell-side

Although technology-intensive, Capital Markets still require high-cost human interventions due to regulatory complexity, legacy technology, data challenges and excessively manual processes. Know your client (KYC) and anti-money laundering (AML) requirements have driven up the costs of onboarding and maintaining the client base. Siloed functions continue to generate duplicated and even circular processes. Ongoing regulatory changes mean front office staff are still focussing too much time on non-revenue generating tasks.

Buy-side

The capital markets’ buy-side business is profitable and an integral part of the financial services industry, generating 90% of economic profit in 2020, according to Accenture. But Fintech players are driving steady transformation in areas such as accessibility and advice, where fintech players have the clients, power, engagement model and digital offers to be a long-term threat to the incumbents. There are other challenges. Adopting digitally-native engagement and interactions all the way from distribution to client experience is essential. Rightsizing the business to drive efficiencies and lower cost, including automation and process improvement. Becoming first mover and market maker by empowering the workforce to be flexible and receptive to change, including becoming an employer of choice through innovative use of technology.

Asset managers

Asset managers need to transform their operating models by leveraging AI, data and analytics to realize cost savings and drive operational agility with cultural change. AI is evolving, and asset managers need to invest in these technologies to enable fast, data-driven decision-making around returns, product suitability and new offerings. Firms that do so will gain greater speed in how they go to market, make decisions and sell products, while also providing new ways of engaging with clients. They’re data-driven at the core: from decision making to empowering employees, those who act early across products, technology and client and employee demands are likely to secure a competitive edge.

Wealth managers

Wealth management is a large and rapidly growing market. Global diversification is resulting in increasingly technology- and market-savvy customer segments. Creating a flexible, end-to-end digital model that delivers a simplified, more cost-effective operating model and a better client experience is critical to growth. Clients are demanding more from their wealth providers: more personalized insights and a better understanding of their own needs. More wealth management firms are deploying strategies for specific customer segments, including the emerging wealth and mass affluent categories. They also want investments that reflect their values, such as ESG. Combining the right mix of automation and talent will lead to more efficient delivery of services at scale to clients with lower levels of wealth—a customer segment that has historically been underserved.

Forecasting the future of capital markets

We’re problem solvers and strategists. Our industry-leading teams create tailored capital market technology solutions, from developing highly secure real-time trading systems to providing data and critical insights into their businesses. Avanade solutions address your business’ critical areas, including client experience, regulatory compliance, risk management, market data, and trading across all asset classes.

Capital markets technology that deliver tangible results for your business

We’re helping the world’s biggest investment banks drive transformation through people, design, insights and cloud technology. From trade execution to risk management and regulatory compliance, our business solutions help clients in a variety of sub-sectors and across all asset classes. Using advanced technologies – both open source and the Microsoft platform – our clients experience positive results from our innovative solutions.

• Client Experience: UX Design, digital strategy 
• Trading Modernization: Custom trading applications and tooling 
• Agent/Broker 360: Digital UX, data consolidation and analytics 
• Regulatory Compliance: MiFid II 
• Single Dealer Platforms: Cross-asset trading 
• Trading Electronification: RPA, predictive analytics, algorithms, and distribution

Rethink consumer goods solutions

The consumer goods industry is used to market challenges and uncertainty, but the scale, severity and suddenness of recent disruptions is unprecedented. Consumers are adapting to new personal circumstances by spending their time and money differently, wondering what the future holds. Increasingly connected, consumers require any time and anywhere products and consumer goods.

40% (approximately) of leading brands have declining sales because of their failure to adapt to consumer needs.

Being able to pivot to dramatic market changes is not easy but advancements in technology have enabled successful consumer goods companies to embrace transformation and adopt technological and cultural change. Our innovation, industry depth and execution with Microsoft technologies will help our clients to relish rather than fear the next challenge. Product manufacturers are depending on their technology partners to bring an end-to-end value proposition.

The benefits we bring to Consumer Goods organizations

We understand the role technology plays in a successful organizational transformation.

We can help you:

• Integrate retail and fast moving consumer goods technology to your distribution channel
• Make your product go-to-market strategy faster, smarter and more efficient
• Discover new, more meaningful opportunities to engage with retailers, consumers and supply chain vendors
• Use data to create responsive, engaging customer experiences across all channels
• Identify the right tools to empower your workforce to be more flexible, efficient and effective
• Overcome limitations and missed opportunities in your infrastructure with data management and analytics
• Move to platforms and consumer goods technologies that can accurately fulfill consumer expectations for personalization and engagement
• Unify a strategy for your marketing message and brand strategy
• Shift to technology priorities that encourage innovation and change management so you stay competitive

Reinforce and strengthen customer loyalty to keep your customers coming back

Our consumer goods technology solutions

Avanade is a joint venture between Microsoft and Accenture. From Unilever to Treasury Wine Estates, some of the world’s leading consumer goods companies and the CPG industry rely on our services to innovate, get to market faster and achieve business goals at lower cost.

Our combined industry, strategic and technical expertise means we understand the complexities of the consumer goods industry and are committed to providing innovative Industry 4.0 solutions.

• We have over 200 consumer goods clients and approximately 3000 consumer goods and services professionals.
• We focus on Consumer Goods trends and thought leadership.
• We have a Global network of digital innovation studios
• Market analysts Forrester and IDC rate us as leaders for Dynamics 365 and Microsoft implementation services respectively.
• Microsoft Alliance partner of the year.

Better energy and utilities industry solutions

It’s a whole new world for energy and utilities providers. Your customers are demanding more from the power and utilities industry. It’s not enough for you to just process bills and collect fees. Customers expect an interactive relationship, one that includes real-time issue resolution and communication with field crews. That means breaking down the internal silos that prevent a complete view of customer information and using technology to create a culture that serves your customers.

From personalized service to smart, connected energy infrastructure, digital utility technology solutions are redefining the nature of your business and transforming how you engage customers, manage assets and empower employees.

Deliver benefits for your customers

We work with a wide range of clients across the energy and utilities industry, helping them implement capital discipline, extract hidden value, equip the workforce and establish flexible operational models. Our energy and utilities industry solutions encompass master data and process automation, big data and analytics, artificial intelligence, virtual and augmented reality, internet of things, liquid workforce, blockchain and learning gamification.

We help you engage with customers by delivering experiences that increase trust and loyalty, decrease service costs and open up new revenue streams. Together, we can determine which channels to use, when to use them and how to seamlessly integrate interactions to deliver the right customer experience.

Don’t forget your workforce

The current wave of downsizing and retirements in the industry gives energy and utilities producers an additional reason to turn to technology and IT services for the energy industry. It can be key to attracting and supporting a modern workforce, providing employees with the necessary tools to gain the right insights at the right time on the right device using an ERP digital transformation platform.

The right expertise to deliver success

Every day, customers switch utility and energy providers for more convenience, flexibility and savings. We can help you succeed in this ultra-competitive market with Avanade’s energy and utilities industry solutions.

Avanade is a joint venture between Microsoft and Accenture. We combine innovative Microsoft technologies with Accenture’s industry best practices to deliver digital solutions for energy and utilities providers.

• We have partnerships with key providers of industry-specific digital tools, including leading billing solution MECOMS.
• We implemented mobile solutions, web services and enterprise portals for 5,000 employees at one utility.
• We processed over 1 million smart grid customer inquiries for a single utility.
• We implement the latest Microsoft operating system and server technologies for renewables providers.

Redefining healthcare to make a genuine human impact:

At Avanade, we strive to make a genuine human impact by focusing on what matters most. With Care 24/7, hospitals, health systems and payers worldwide gain a proactive, timely, cost-effective technology enabled service designed to:

Enhance patient engagement: Improve the patient experience and health outcomes with personalized patient journeys and improved access and ability of care.

Empower health team collaboration: Accelerate and coordinate care across complex, cross-team workflows.

Improve clinical and operational insights: Unify data and apply advanced analytics and AI to predict risks, improve care and increase operational efficiency.

We provide advisory, innovation, design, implementation, managed services, to optimize digital healthcare solutions and help our clients realize the power of Microsoft Cloud for Healthcare, personalized by Avanade.

We combine global expertise with digital health technology

The Avanade/Accenture partnership serves hospitals, health systems, doctors/providers, payers, life sciences and medical device organizations and health consumers across 20 countries worldwide.

Partner with clients worldwide

• 4,000+ clients since 2000
• 46% of Global 500 companies are clients
• 34% of Fortune 500 companies are clients

Recognized for our Microsoft expertise

• Microsoft Global SI Partner of the Year, 17th time in row, 2022
• Dynamics 365 Customer Insights & Marketing Partner of the Year, 2022
• Dynamics 365 Customer Service & Field Service Partner of the Year, 2022
• Global Healthcare Microsoft Partner of the Year 2020
• #1 globally in Teams and Office 365 deployment
• #1 in certified resources deploying and administering Office 365

Create your advantage with digital insurance solutions

The digital revolution has raised customer expectations in every industry. Insurance is no exception.

Today’s customers expect more than a once-a-year interaction with their insurance providers. But what does “more” mean? More choice? More convenience? More channels? More innovative products? More personalized service? More digital insurance services?

The answer’s simple: All of the above.

Digital technology gives insurers powerful ways to offer more. It enables new ways of working, new ways of interacting with customers and new types of digital insurance products. Businesses that embrace the digital opportunity will build greater customer loyalty and drive more revenue. Those that don’t will be at a competitive disadvantage.

The benefits of becoming a digital insurer

Digital technology can enable a range of benefits for your business, including:

• Meeting the expectations of policyholders, employees, distribution and partners
• Improving operational effectiveness, better management of risk and fraud, and reducing the cost of manual processes
• Improved business agility and insights

These benefits provide value to both your customers and employees.

Digital customer: By delivering more choice, personalization and convenience and becoming a trusted adviser.

Digital workplace: By empowering employees through the use of digital tools, boosting their performance and customer service.

Our insurance expertise



Our digital insurance solutions helps property and casualty insurers, life and annuity insurers, and insurance brokers optimize their business through the application of modern technology to improve effectiveness, efficiency and consistency.

Avanade works with nine of the 10 largest global insurers by sales on the Forbes Global 2000 list. And we work with eight of the top 10 property and casualty insurers.

Our digital insurance capabilities and services include contact center, policy management, digital marketing, core policy/billing and claims management (including mobile claims), data and analytics, enterprise and social collaboration, and more.

• We helped one health insurer reduce average document handling time by over 50% in a department of 70 people by applying a cognitive computing solution to the workflow platform.
• For a global insurer we reinvented its sales model, saving $3 million in cost and increasing conversion by 20%.
• We redesigned the customer experience for one insurer; processes that were taking 24 days are now complete in fewer than five days.

Technology is everywhere, but is it really adding value? After all, change for the sake of change isn’t what your law firm needs.

But when change can bring real, tangible benefits to your clients, practice, and employees, it’s worth investing in.

The cloud is one such change.

For law firms, the cloud can lower costs and boost profitability. Avanade has already brought powerful cloud-based technological change to legal practices across the world. And that means we can help you answer three big questions:

• How can I move to the cloud safely and economically? The cloud can help you deliver the services and experiences your clients expect. It can help your employees work faster and more productively. It can help your practice save time and cut costs. It can boost security and compliance. But how do you make it happen? Avanade has the expertize you need.

• How do I enhance the employee experience and manage hybrid working? Your people are your business. Remote working is now the norm and seamless digital collaboration is key. Enhancing the employee experience and boosting talent acquisition and retention is a major priority for your law firm. How can digitally enabled workflows help you work smarter and collaborate more effectively? Avanade will get you there.

• How can you keep client matter data secure? In today’s growing cyber risk environment, on-premises tech is rapidly becoming a weak link. So how do you maximize security? Avanade can offer you security-officer-as-a-service solutions, threat protection, digital risk management, compliance and auditing tools, and we can help you adopt a Zero Trust security model.

The impact of hybrid working

• 95% of workers expect the pandemic to permanently change remote working practices in their firm.
• 52% of legal and compliance leaders are concerned about third-party cybersecurity risks due to remote working and COVID-19.

Helping law firms like yours unlock the power of IT

It’s easy to think of IT as a service function – the people your team calls when something goes wrong. But what if IT could become a profit center? Avanade’s services for legal practices include:

• Making true hybrid working a reality with Microsoft Teams and Microsoft 365
• Upgrading the employee experience with Microsoft Viva
• Provide a tried-and-trusted pathway to the cloud with Microsoft Azure
• Using AI and automation to save you time and money
• Keeping your data secure without impairing productivity
• Giving your clients the technological experience they expect
• Helping you keep track of billable hours
• Explore client insights and find out how you can improve service levels

Boosting profitability by £30k per fee earner

With an easy-to-use, cloud-based document management system saving you just 30 minutes a week, you could improve profitability by £30,800 per fee-earner.

Innovative Life Sciences technology solutions:

Our health and life sciences practice helps pharmaceutical, biotech and medical device clients redefine innovation to develop future focused business strategies. Life sciences technology companies are seeking ways to improve research and development, increase the efficiency of their operations, rationalize spending on sales and marketing and empower people to work at their highest levels of performance.

We help organizations realize their goals with the power of Microsoft Cloud for Healthcare to:

• Accelerate new customer acquisition and retention by leveraging data, artificial intelligence (AI), predictive analytics, life sciences IT solutions and digital marketing.
• Discover and develop new drugs and devices and bring them to market faster with data, AI, machine learning, and massive cloud computing power.
• Enable agile and secure supply chains that can adapt quickly or altered when needed using predictive analytics, internet of things (IoT) and blockchain.
• Empower field reps, and technicians to work at the top of their field with immersive technologies like Microsoft HoloLens and augmented reality that help customers maximize the use of their products and services.

We bring global scale and expertise to life sciences digital transformation



The Avanade/Accenture partnership serves health providers, health payors, life sciences and medical device organizations and health consumers across 20 countries worldwide.

Partner with clients worldwide

• 4,000+ clients since 2000
• 46% of Global 500 companies are clients
• 34% of Fortune 500 companies are clients
• 90% of Fortune 500 life sciences companies

Recognized for our Microsoft expertise

• Microsoft Global SI Partner of the Year, 17th time in row, 2022
• Dynamics 365 Customer Insights & Marketing Partner of the Year, 2022
• Dynamics 365 Customer Insights & Marketing Partner of the Year, 2022
• Global Healthcare Microsoft Partner of the Year 2020
• #1 globally in Teams and Office 365 deployment
• #1 in certified resources deploying and administering Office 365

Do what matters for your digital manufacturing future:

Manufacturers are rethinking how to continually change and shift from being reactive to proactive to solve their manufacturing industry challenges in supply chain management, digital transformation, product development and vertical integration.

Many manufacturers are still dealing with the day-to-day impact of evolving consumer expectations and supply chain disruption. But they’re also focusing on bigger transformation initiatives to continually evolve their workplace and workforce, strengthen operational resilience, and create agile and adaptable organizations. Avanade’s digital manufacturing solutions, offer IT and business transformation solutions to address the manufacturing industry’s key trends and challenges.

Our global expertise

Avanade is a joint venture between Microsoft and Accenture. We are Microsoft’s leading partner and our combined industry; strategic and technical expertise means we understand the complexities of manufacturing new products and services.

Manufacturing credentials:

• Over 60,000 Microsoft-trained professionals
• 60,000+ certifications in Microsoft technologies
• 10,000 projects successfully delivered for over 4,000 clients worldwide
• We focus on Manufacturing trends and thought leadership
• We have a Global network of digital innovation studios

Awards and certifications

• 17-time winner of Microsoft Partner of the Year
• 2022 Global System Integrator (GSI) Partner of the Year
• 2022 Manufacturing & Supply Chain Partner of the Year
• 2022 Finalist for Automotive Partner of the Year
• 2022 Dynamics 365 Customer Insights & Marketing Partner of the Year
• 2022 Dynamics 365 Customer Service & Field Service Partner of the Year
• IDC Marketscape leader for Microsoft Implementation Services
• Forrester named Avanade a leader in The Forrester Wave™ Microsoft Business Applications Services, Q4, 2021, received the top score in the current offering category.

Creating impact in the global humanitarian sector through the power of digital nonprofit solutions

At Avanade, our purpose is to make a genuine human impact. Through Avanade’s Tech for Social Good partnership with Microsoft, we are committed to helping nonprofit organizations and the social sector fulfill their missions and accelerate their digital transformation for nonprofits.

We are proud to bring our 20+ years of experience helping social sector organizations across industries help nonprofits unlock unique, relevant, repeatable and affordable digital nonprofit solutions built upon the Microsoft common data model for nonprofits. We additionally leverage our Advisory practice, and co-create across Microsoft’s three Clouds (Azure, Dynamics 365 and Office 365) to make a human impact and allow nonprofits to be Future Ready. Now.

Avanade’s nonprofit digital solutions

Avanade offers digital solutions for non profits using our combined industry knowledge alongside Microsoft and Accenture.

Here’s why Avanade should be your Microsoft partner of choice for nonprofit digital transformation:

• 52,000 Microsoft-trained professionals in Accenture and Avanade
• 32,000+ certifications in Microsoft technology
• 10,000 projects successfully delivered for over 4,000 clients worldwide
• We have a Global network of digital innovation studios.

Awards and Certifications

• 2022 Microsoft Global Alliance SI Partner of the Year for the 17th time
• Microsoft Partner of the Year for Nonprofit runner up in 2021
• Microsoft Finalist for Manufacturing Partner of the Year 2021
• Dynamics 365 Customer Insights & Customer Services Partner of the Year 2021
• Dynamics 365 Supply Chain Management & Finance Partner of the Year 2021
• Employee Experience Partner of the Year 2021
• IDC Leader for Microsoft Implementation Services and Forrester D365 Leader

Reimagine retail for the responsible business era:

Retailers have never faced such a volume and variety of challenges. Economic pressures are creating a huge strain on every area of the business. Customer journeys are less predictable and more channel-agnostic than ever. Many supply chains are in turmoil, lacking the resilience required to cope with dramatic shifts in supply and demand. Employee expectations have escalated and frontline workers demand an experience on par with the customers they serve. Data silos and legacy data platforms are restricting growth potential for many retailers. Meanwhile every organization is under intense pressure to address ESG obligations.

In an environment of rapid and continual change, retailers are under pressure to fundamentally rethink their business models.

We enable retailers to control costs while growing responsibly and doing what matters – for customers, employees and the environment. We’re uniquely able to help retailers maximize the power of their data to optimize costs and grow responsibly through our exclusive Microsoft relationship, the expertise of our people, our modular approach, and breadth of capabilities.

We’re working with leading retailers across the globe to:

• Make the shopping experience seamless and channel-less, keeping pace with evolving customer expectations.
• Engage the workforce and empower associates to be brand champions who deliver superior service and support.
• Harness data to propel people and experiences, optimize operations, and deliver real-time supply chain visibility.
• Accelerate sustainability initiatives and increase transparency by measuring, reporting on and reducing carbon impact.

Why partner with Avanade for retail transformation?



Through our exclusive Microsoft relationship and the industry-leading expertise of our people, we help retailers harness the potential of data and digital to drive end-to-end transformation in their business. When retailers choose to partner with us, they benefit from:

• Our retail expertise and delivery pedigree – recognized as a 2022 Microsoft retail partner of the year finalist
• A unique, powerful heritage, as the product of a joint venture between Microsoft and Accenture
• Over 58,000 professionals in 26 countries, with the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies
• Dedicated retail professionals, building and harnessing leading-edge industry IP and innovation, including ai.RETAIL
• Deep experience gleaned from working with many of the world’s largest retail and consumer goods brands
• Retail innovation made real, such as our intelligent store solution for ICA-Roslagstull – delivering elevated shopping experiences and increased employee efficiency