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BCX
BCX is Africa’s leading premier ICT solutions and service provider.
Company Information
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Overview

BCX is one of Africa’s largest systems integrators, delivering end-to-end ICT solutions: cloud, applications, analytics, cybersecurity, connectivity, devices, HR/payroll, AI & automation—serving multiple industries with certified partner ecosystems.

Groups

Number of Employees

5,001-10,000

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Serviced Businesses
Footprint
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Regions

Africa, Europe

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Countries

Botswana, Mozambique, Namibia, South Africa, United Kingdom, Zambia

Additional Information
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Year of foundation

1979

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Structure

Public Company

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Industry

High Tech

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Offerings

Consulting Solutions By Industry

Mining

All over the world, mining companies are under pressure to increase productivity and performance to manage costs, while keeping their workforces safe and reducing the environmental impact of their operations.


When you embark on a Digital Transformation journey with BCX, you can use technology to assess sites and build better plants, reduce operational costs through increased efficiencies, and optimise procurement expenditure. This industry is leading the way by transforming core operations by adopting Artificial Intelligence (AI) and the Internet of Things (IoT) solutions in their plants and throughout the supply chain. You can follow in the footsteps of mining giants such as Rio Tinto, which are investing heavily in automation, sensor-tech, modelling software, and offsite data processing centres to pilot the “Mine of the Future”.


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Retail

A fully managed Wi-Fi hotspot for retailers

 

A powerful cloud hosted application designed over a fully managed Wi-Fi hotspot that can scale across all your sites. This tool allows you to measure and interact with customers at every site, bringing your omni-channel strategy to life. With our retail Wi-Fi solution, you can offer reliable, freemium Wi-Fi access to your clients, deriving real-time data to track your customers across all stores in other parts of the country or to reward loyal patronage. Adding analytics tools to the full-service model Wi-Fi solution, your marketing team can offer targeted campaigns and more effective cross-sell opportunities via personalised user experiences powered by proprietary algorithms to correlate customer’s online behaviour to their demographics.


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Financial sector

At BCX, we know that our partners in all areas of the Financial Services sector need simple, secure, and cost-effective Information and Communications Technology (ICT) solutions. You must have infallible failsafe processes that ensure you are online, locally and globally, 24 hours a day, 7 days a week. At the same time, you need to give your digitally–enabled 21st-century customers what they want: a wide range of services that are more than just banking and credit, and the flexibility to transact as fast as possible, anywhere, anytime.


Your road to Digital Transformation calls for a partner like BCX. We can work with you to seamlessly integrate your legacy systems, using customised platforms and processes that will futureproof your business and give your customers exactly what they are demanding.


We know your CHALLENGES

 

We know all about the challenges our partners in the Financial Services sector face – but we prefer to think of them as opportunities. There are virtual Fintech players, telecommunications companies, and even mega-corporations like Google and Facebook, offering low-cost always-on banking that’s available anywhere, and on multiple devices. They’re using technologies such as artificial intelligence (AI), cloud and blockchain to put pressure on your profitability and returns.


These disruptors not only compete for your customers, they leverage data to get to know their customers intimately. In this era of the connected customer, you need to be able to compete with industry disruptors, and BCX has the expertise to advise you on the best way to achieve this.


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Healthcare Industry

The value of healthcare is rooted in transforming lives by providing secure, continued care to patients and reliable, intuitive resources to staff.


Enhance patient experience

by redefining care delivery with continuous digital monitoring through a centralised clinical command centre.


Reduce costs

for your organisation and your patients – by monitoring patients remotely, and even doing procedures using telemedicine.


Improve the work life of healthcare providers

with AI and Robotic Process Automation for day-to-day tasks. Empower caregivers with the time to prioritise patient care over paperwork.


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Government sector

Technology for EFFICIENCY AND SERVICE DELIVERY

 

BCX is perfectly placed to support government’s four-pronged “e-Government” strategy of digital readiness, digital development, building the digital future and creating digital opportunities. We have decades of experience as the Information and Communications Technology (ICT) partner to government, so we are already experts at conceptualising, creating, implementing and integrating systems throughout the public sector. Our solutions help you with planning, decision making, and service delivery, with the goal of fulfilling government’s key outcomes, and ultimately, its goals for the people of South Africa.


Our partnership with GOVERNMENT

 

BCX is already a proud partner of the South African government. The four government clusters are working towards an integrated approach to governance, across all levels of government, from National to Local. Our digital solutions have been implemented in a way that focuses on meeting annual goals. We currently work with SAPS and Security, Economic and Social, Metros and Municipalities, Utilities and State-Owned Entities, Provincial authorities, and the South African State Information Technology Agency (SITA).


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Consulting Solutions By Capability

Digital Transformation

If you need to build a Digital Transformation and Innovation Strategy, we have the expertise to help you succeed.


Or if your Digital Transformation and Innovation strategy leads you to migrate to the cloud, build custom applications, leverage data and analytics to understand your business, protect your systems with the latest in security solutions, replace or maintain your devices, or to simply explore your options for connectivity, we have the resources to take the journey with you.


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Security

Traditional cybersecurity threat prevention and detection is no longer enough to withstand a sustained onslaught of cybersecurity attacks. At BCX, we are reimagining trust and reinventing approaches to security. We take an integrated approach to all aspects of cybersecurity: expert security and risk management, security architecture and engineering, network security, identity and access management, security operations, asset security, and software development security to deliver full-service peace of mind.


Business resilience

Gain greater resilience through proactive security, compliance, and continuity.


Best practice risk mitigation

Cover your organization against the gamut of business risks with our global best practice models and solutions.


Compliance

Assure stakeholders and regulators that your organization adheres to all regulations, frameworks, SLAs, and best practices.


Skills

Benefit from the experience and qualifications of BCX’s expert cybersecurity teams at your disposal.

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Operations

In uncertain times, it is the adaptability and reliability of your systems that determines success. We provide cloud-based voice and communications solutions that help businesses flex in times of flux. Migrate your legacy collaboration systems to next generation cloud-based solutions that provide cost transformation and predictability. Harness great innovation in difficult times.


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Application Modernisation

At BCX, our Application Modernisation services help you migrate older, outdated, legacy software systems and applications – so that you can integrate new functionality to improve overall processes and efficiencies. Application Modernisation often takes place over the course of a few years and is recommended for organisations that have large investments in legacy applications.


When we set out to modernise a software system or platform critical to your organisation’s functioning, we reduce the risk of failure by doing so one step at a time. Everything remains fully functional whilst we replace legacy systems over time, until the system is completely modernised. The services we offer in Application Modernisation include re-platforming, re-hosting, re-coding, re-architecting, re-engineering, interoperability, replacement and retirement.


Cost Savings


  • Reduce hardware costs
  • Save on software costs
  • Minimise maintenance requirements


Agility


  • Deploy new applications quickly
  • Update applications efficiently
  • Respond rapidly to user change requests
  • Integrate your legacy applications with modern architectures to protect existing business logic, processes and intellectual property


IT Transformation


  • Update your infrastructure and applications to follow the latest IT trends
  • Tap into the power of the cloud
  • Introduce tools such as virtualisation, mobility, and social media into your organisation
  • Leverage the information that big data analytics can unlock


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Let’s explain mobile app development

At BCX we use mobile app development to enable you to unlock the value of your processes and information, for both colleagues and customers. We use the power of cloud computing and mobile devices, integrating mobile applications with your existing systems and processes, to allow everyone to work on your systems from anywhere, at any time. The beauty of mobile applications is that they can benefit small and medium businesses as much as large corporates and global organisations.

Leverage mobile app development


Today’s trend, especially with consumer-facing companies, is towards mobile websites and customised mobile applications. This is not just a passing fad, as research has shown that mobile search is becoming the new standard around the world. It is likely that your mobile website or application may generate even more results than your desktop website, but it does need a different approach to development.


At BCX, we help you formulate and execute your mobile strategy, to keep up with these imperatives, and guide you through the journey to a fully mobile-integrated business. Your mobile apps will be an extension of your brand, so we create apps that enhance your marketing strategy and engage your users.


We not only develop customer-facing mobile websites and applications but have worked extensively building customised applications for our partners to use in-house. These help with such diverse business processes as data entry, origination, business intelligence, process interaction and reducing print costs. We can use any device platforms, from Java to .Net to Objective-C, and have deployed mobile apps in many industries, from ‘on-tarmac’ devices recording flight information, to mining solutions catering for high humidity and dust.


Throughout the life of a project, our team follows a quality plan. We use tracking tools to monitor defects, and we work with you, our partners, through a user acceptance testing process, to ensure that our mobile solutions meet your needs.


At BCX, we help you formulate and execute your mobile strategy, to keep up with these imperatives, and guide you through the journey to a fully mobile-integrated business. Your mobile apps will be an extension of your brand, so we create apps that enhance your marketing strategy and engage your users.

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Digital Solutions By Capability

BCX Private Cloud

If you need full control of your cloud due to data residency and sovereignty concerns, industry regulations or company policies, a BCX private cloud gives you all the benefits of the cloud, while addressing all your compliance and data security requirements.

BCX’s cloud experts will help you design and implement highly secure, compliant, on-premises virtualised and private cloud environments that give you full ownership and oversight of your systems and data.

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BCX Managed Cloud

Reimagine accessibility with a BCX-managed private cloud. Our partnerships with leading vendors, and teams of cloud experts, make deploying and managing the cloud simpler and more cost-effective.

BCX’s managed cloud solutions are designed and architected to support your organisation’s specific needs, providing high availability, assured data protection, and secure, simplified access for optimum levels of productivity.



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Benefits of BCX Managed Private Cloud

Cost effective

BCX’s fully managed cloud service ensures that you get exactly what you need, in a dependable package that fits your budget. Scale up and down in line with your needs, without over- or under-provisioning.


Reimagine accessibility

Support distributed workforces, partner ecosystems and always-on customers with high availability, high-performance infrastructure.


End-to-end support

Benefit from comprehensive system support, enterprise platform support, data management and OEM services, while still maintaining ownership and control of your most critical data and systems.


XaaS

BCX is a trusted partner for Infrastructure-as-a-Service, Network-as-a-Service, Security-as-a-Service, Data Protection-as-a-Service, Storage-as-a-Service and Container-as-a-Service offerings, with expert support and industry-leading SLAs.


Local data residency

Ensure local data residency and compliance by hosting your data and services in-country or on-premises.


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BCX TaaS

Testing-as-a-Service (TaaS)

BCX TaaS handles all of your testing needs to ensure that your software meets “zero-defect” quality and readiness standards. The highly scalable and flexible service model offers end-to-end accountability across the full testing function.

Our Test Automation Framework (TAF) is completely customisable and designed to work seamlessly across channel platforms. On-demand support is provided for all testing techniques with exhaustive and continuous defect analysis and mitigation.


Why BCX TaaS?


  •    Complete skills coverage across the testing landscape
  •    Full platform, coding language, cloud, database and application coverage
  •    Ready-to-use customisable automation framework and over 150 reusable assets
  •    Agile approach to testing integration and delivery
  •    Current resource loads are reduced across the software development lifecycle
  •    An average of 60% improvement in overall testing efficiency
  •    An average of 40-50% reduction in costs over time
  •    Over 600 testing software engineers powering the service


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Digital Solutions By Industry

BCX Healthcare Portal

Our healthcare portal enables patient centricity


BCX Health Portal is a cloud-hosted web application designed to enable clinics to submit biometric results to medical schemes, enabling pharmacies to claim payment for professional services rendered. The BCX Health Portal can cater for multiple medical schemes, and as a starting point already caters for 18 major medical schemes and reward programmes, including Discovery Vitality and Momentum Multiply.

How it works


The BCX Health Portal provides a similar functionality to the current Discovery Vitality portal and other existing medical scheme-specific portals currently used to process biometric results in order to secure payment for professional services rendered. Our aim is to collaborate with all medical schemes to provide one portal that can be used by all service providers and medical schemes to the benefit of their members. The user-interface is designed to make operability as user friendly and intuitive as possible, and this is complemented by a sleek design.


Features

Submissions cater for both adults and children and consist of the following categories:


  •   Biometrical readings
  •    Lifestyle questionnaires
  •    HIV and voluntary counselling
  •    Flu vaccinations
  •    Medical information
  •    Health behaviour


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BCX Healthcare Clinic

Our healthcare clinic application improves the healthcare sector

The BCX Healthcare Clinic, previously known as Helix, is an application that provides patient healthcare records and clinic software that is quick and easy to use. It provides accurate access, updating, and storage of patient information, enabling efficient and effective support for improved patient and health care.

What can be tracked?


Procedures

General examinations, injections, women’s health wound care and baby health.

Screenings


Vitals, measurements, blood peak flow, HIV and urine.

Services


Vitality wellness, Momentum wellness and customised services.


Features & benefits


  •    Clinic booking system: Enables the healthcare worker to manage their time more efficiently.
  •    Electronic health records: Personal and family history saved safely in the cloud.
  •    Standard PHC procedures: Includes medical consultation notes, measurements, vitals, blood results (blood glucose and cholesterol), HIV tests, and other relevant information.
  •    Baby wellness: Documentation of immunisation history, growth, and development targets.
  •    Women’s health: Including family planning, gynaecological health, and breast examinations.
  •    Wound treatment & management: Top-of-the-range dressings and medical assessments to facilitate wound healing and prevent secondary infections.


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BCX HR and Payroll

BCX HR and Payroll cloud solutions is an end-to-end product that takes care of every aspect of HR and Payroll, in a consolidated platform, helping to eliminate human errors and focus on more strategic goals.


This will ensure that you comply with legislature and allows your core team to focus on more strategic activities.


  • End-to-end solution to enable “hire to retire” process
  • Salary processing solution developed based on best practice
  • Cost-effective cloud solution for SA
  • Regulatory compliance – GDPR, POPIA
  • Developed for Africa - 43 African countries including Brazil and the UAE
  • 50+ Years in the industry
  • 300+ Managed Payroll Services outsourced clients

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SOLAR HR & Payroll

SOLAR HR & Payroll, a cloud-based solution, is designed to cater for the functional and

operational needs of payroll and people management within municipalities. This proven

system is currently deployed and used daily by over 4 100 organisations in South Africa. It is

now available as the main component of the core financials within the SOLAR ERP solution.

SOLAR HR & Payroll manages the entire lifecycle of an employee, from onboarding to

separation. It provides a centralised solution for managing an organisation’s workforce. It is

integrated with SOLAR FMS and is Municipal Standard Chart of Accounts (mSCOA) compliant.



Key Features:

1. Payroll Processing: Leave behind outdated payroll procedures with our intuitive and modern

software solution. Simplify data capturing to reclaim your time and ensure continuous compliance

and accurate payroll with embedded legislation.

2. No Payroll Downtime: SOLAR HR & Payroll requires no downtime. Real-time calculations allow for

input capture throughout the pay run cycle, eliminating the rush to capture finalised values for pay

run close-off. Users have anytime access to relevant, up-to-date reports.

3. Tax and Legislative Compliance: SOLAR HR & Payroll embeds South African legislation, providing

access to statutory reports in the required format to meet local country compliance regulations.

4. Tax Year-end: SOLAR HR & Payroll provides an electronic file that can be imported directly into

e@syFile, saving employers the effort of manually reconciling and submitting their employees’

earnings to SARS.

5. Configuration Instead of Customisation: No more reliance on vendor developers to maintain

custom requirements.


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Neptune, an end-to-end recruitment solution

BCX Neptune is a cloud-based software solution to help organisations automate their recruiting processes, end-to-end. The Software-as-a-Service (SaaS) offering provides rich recruitment functionality, from the initial creation of a job advertisement to the appointment of a successful candidate.

What it does

By automating time-consuming manual recruitment processes, Neptune reduces the cost, effort, time and risk to recruit.

Key features include:


  • Multi-channel job publishing
  • Talent search and pipelines
  • Applicant screening and tracking
  • Reports and dashboards
  • PaySpace and other third-party service integrations
  • APIs for data exchange


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