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Datamatics
A Digital Technologies, Operations, and Experiences company enabling enterprises go Deep in Digital
Company Information
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Conpas Rating

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Website

https://www.datamatics.com/
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Overview

Datamatics is an IT & BPM service company providing Intelligent Solutions for data-driven businesses to increase productivity, ensure business continuity and improve customer experience.

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Number of Employees

5,001-10,000

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Services Provided

Consulting

Capabilities
Industries
Serviced Businesses
Footprint
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Regions

Asia, Europe, Middle East, North America

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Countries

India, Netherlands, Philippines, Switzerland, United Arab Emirates, United Kingdom, United States Of America

Additional Information
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Year of foundation

1975

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Structure

Public Company

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Industry

High Tech

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About

About Us

50 Years of Going Deep in Digital

Founded in 1975, we have evolved over five decades from a technology services firm into a full-stack Digital Technologies, Operations, and Experiences company. Today we enable hundreds of global enterprises to go Deep in Digital — enhancing their productivity, customer experience, and competitive advantage through an AI-first approach. With a presence across four continents and major delivery centres in the USA, India, and the Philippines, we serve clients spanning Banking & Financial Services, Insurance, Healthcare, Manufacturing, Logistics, Education, and Market Research, among others. Our employee strength of 10,000+ and revenue exceeding ₹9,000 Mn reflect a business built on deep domain expertise, consistent delivery, and long-term client relationships.

Who we are

An AI-First Enterprise Technology Company

We are a publicly listed company (NSE/BSE India), headquartered in Mumbai, with operations spanning more than 40 countries. Our portfolio is organised across three pillars: Digital Technologies — covering AI & Cognitive Sciences, Cloud, Applications, Hyper-Automation, and Product Engineering; Digital Operations — covering Finance & Accounting, BPM, and industry-specific process management for Banking, Insurance, and Healthcare; and Digital Experiences — covering Contact Centre CX, Research & Analytics, and Digital Proctoring. With more than 450 clients worldwide and an established suite of proprietary products — TruBot, TruCap+, TruBI, TruAgent, and TruFare — we combine the scale of a global technology company with the agility of a deep specialist.

What we do

Intelligent Solutions Across Three Digital Pillars

Our work spans three integrated areas. In Digital Technologies, we help enterprises adopt AI, cloud platforms, hyper-automation, and application modernisation to transform how they operate. In Digital Operations, we manage complex business processes — from finance and accounting to insurance claims, healthcare revenue cycles, and banking process management — with automation at the core. In Digital Experiences, we transform customer interactions through contact centre solutions, research and analytics capabilities, and digital proctoring for the education sector. Underpinning all of this is our Agentic AI platform and a portfolio of proprietary products that embed intelligence directly into enterprise workflows — reducing manual effort, improving accuracy, and accelerating time-to-insight.

Our Purpose

Empowering Enterprises with Intelligent Systems

Our mission is to empower enterprises with intelligent systems that drive efficiency, agility, and exceptional customer experiences. Our vision is to be a world-class organisation admired for consistently delivering superior business value — achieved by enhancing business efficiency for data-driven enterprises through smart solutions. With an AI-first approach, we are passionate about building a future where intelligent systems transform industry norms, propelling enterprises to new heights of productivity and competitiveness. Every engagement is guided by this purpose — delivering not just technology, but measurable outcomes.

Our Values

Integrity, Passion and a Culture of Trust

Our culture is built on conscience and consciousness — a deep commitment to integrity, transparency, and accountability in everything we do. These aren't aspirational statements; they are the standards we hold ourselves to in every client engagement, every employee interaction, and every business decision. We are passionate about the work we do. Datamaticians trust and support each other to unlock their true potential, synergising across teams to deliver high-quality results. We foster continuous learning and reward ingenuity — our people are challenged to innovate, collaborate cross-functionally, and push the boundaries of what intelligent technology can achieve for our clients.

Why working with us

A Partner, Not Just a Vendor

Clients stay with us because we earn their trust — not just by delivering quality work, but by investing in their success as a genuine long-term partner. Many of our client relationships span seven years or more, with engagements that evolve from single-process automation to enterprise-wide digital transformation. Our clients describe us as highly communicative, deeply knowledgeable, and committed to their goals well beyond what the brief requires. With 50 years of domain expertise, an AI-first technology stack, and delivery centres across four continents, we bring the depth of a specialist and the scale of a global firm. Whether automating complex financial processes, transforming contact centre operations, or deploying intelligent analytics, we combine technology precision with domain understanding to deliver outcomes that matter.

Sustainability

Smart, Sustainable and Stable

We believe in building a Smart, Sustainable, and Stable business — one that creates value not just for clients and shareholders, but for society and the planet. Our ESG framework is built around five core principles: Labour and Human Rights, Occupational Health and Safety, Environmental Sustainability, Business Integrity, and Governance. We are proactive and solution-oriented in advancing sustainable, long-term growth. On the environmental side, we are committed to reducing our carbon footprint through e-waste management in partnership with Greentek Reman Pvt. Ltd., fully compliant with India's E-Waste Management Rules 2016. Our green campus initiatives and water recycling programmes reflect a commitment that runs across our operations and supply chain.

Community & Impact

Creating Meaningful Change Through ASHA

We integrate social responsibility with business objectives through 'ASHA', our corporate CSR body led by Senior Management. Our initiatives span four focus areas. In Education & Skill Development, we sponsor underprivileged students, support IIT and medical coaching through the Dakshana Foundation, and provide inclusive education tools for children with special needs. In Community Empowerment, we create employment in Tier 3 cities, support rural women's livelihoods in the Philippines, and run our Knowledge Associate programme — enabling women, disabled individuals, and people in remote areas to work from home with dignity. In Healthcare & Nutrition, we partner with the Annam and Ekam Foundations to deliver nutritional supplements and healthcare access to underserved communities. In Environmental Sustainability, we sponsor water recycling plants and green campus initiatives that reduce groundwater usage and promote biodiversity.

Inclusion & Diversity

Unify to Amplify

We believe diversity and inclusivity are instruments of growth. Our Datamatics Diversity Charter, launched on International Women's Day, formalises our commitment to building a workforce that is diverse not just in gender, but across generation, qualification, culture, experience, ability, thoughts, and opinions. Our four-pronged framework — Attract & Hire, Engage, Encourage, Retain — guides every aspect of how we build and develop our people. With a gender diversity ratio of 39%, we are among the best in the industry. Our Equal Employment, Diversity and Inclusion Policy ensures every employee is treated with dignity, respect, and fairness across the full employee lifecycle. These efforts have been recognised externally: we won the UN Women India 2024 Women Empowerment Principles (WEPs) Award for Transparency & Reporting and are featured in NASSCOM's 'Diversity, Equity and Inclusion in a Changing World' compendium for our gender-agnostic talent acquisition practices.

Awards & Accreditations

MRSI Golden Key Awards 2024 — Best Use of Technology & Most Humane Organisation

Won two awards at the Market Research Society of India (MRSI) Golden Key Awards 2024: Best Use of Technology, recognising an AI-driven survey solution that dynamically adapts in real-time to reduce respondent fatigue by analysing cognitive load, emotional state, and survey complexity; and Most Human... See more

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FINTECH India Innovation Awards 2024 — Best Customer Experience Services

Recognised at the FINTECH India Innovation Awards 2024 in the Best Customer Experience Services category for our Automatic Fare Collection (AFC) solution, which enables seamless cashless travel for over 40 million commuters and processes more than 100 million ticketing transactions every day across ... See more

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UN Women India WEPs Award 2024 — Transparency & Reporting

Named Winner in the Transparency & Reporting category at the UN Women India 2024 Women Empowerment Principles (WEPs) Awards, recognising our commitment to gender equality, diversity reporting, and building one of the best gender diversity ratios in the Indian IT industry. Datamatics is the 76th comp... See more

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Business Leader of the Year Awards 2025 — CEO of the Year

Rahul Kanodia, Vice Chairman & CEO, received the prestigious CEO of the Year award at The Business Leader of the Year Awards 2025, recognising his leadership in driving business excellence, fostering innovation, and shaping a future-ready enterprise across Datamatics' global operations.

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