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Eden McCallum
Consulting Redefined
Company Information
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Conpas Rating

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Overview

Eden McCallum's hybrid teams of experienced independent consultants, in-house partners and analysts deliver faster, deeper insight and lasting impact for clients on their most pressing issues, from strategy to transformation.

Groups

Number of Employees

51-200

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Services Provided

Consulting

Capabilities
Industries
Footprint
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Regions

Europe

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Countries

Netherlands, United Kingdom

Additional Information
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Year of foundation

2000

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Structure

Partnership

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Offerings

Problems we solve

Addressing your most pressing business challenges

Business leaders operating in an increasingly competitive and uncertain world need wise counsel from people they trust. The advice needs to be backed by rigorous analysis, grounded in the reality of the market, the business and its people, and owned by those who will deliver it. We help clients tackle their most pressing strategic challenges: defining growth strategies that are stretching but achievable, navigating digital transformation, developing sustainability strategies that create commercial opportunities, and making critical M&A decisions. We support clients through major transformations: improving operational performance, redesigning organisations and operating models, enhancing commercial effectiveness, and managing complex post-merger integrations. Our clients face challenges around talent acquisition and retention, adapting to changing customer demand, managing geopolitical instability, and responding to regulatory change. They need to balance short-term performance with long-term sustainability, drive innovation while maintaining operational excellence, and transform their businesses while keeping them running. We bring the experience, expertise and collaborative approach to help them navigate these challenges and deliver lasting impact.

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Consulting Solutions By Industry

Consumer Goods

Leading consumer goods companies face constant pressure to innovate, respond to changing consumer preferences, and drive profitable growth in competitive markets. Our work spans strategic growth initiatives, commercial effectiveness, operational performance improvement, and digital transformation. We help clients navigate the complexities of modern consumer markets, from developing new product strategies and optimizing pricing to improving supply chain efficiency and building compelling brand propositions that resonate with today's consumers.

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Education & Training

Education providers face unprecedented challenges and opportunities in a rapidly evolving landscape. We supported a client team to develop a new model for this K-12 education provider that would enhance conversion and extension rates, improve cross-selling and upselling, and better align price with value delivered. Our work with education and training organizations spans growth strategy, digital transformation, pricing and packaging strategies, and operational improvement, helping them adapt to changing learner needs while maintaining educational excellence and financial sustainability.

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Energy & Utilities

We work with a broad range of clients in water, waste and energy, supporting them across the value chain, from upstream/sourcing to distribution and customer service. Their strategic and transformation priorities are set in the context of energy transition, water scarcity, ambitious net zero objectives and the constant pressure to improve efficiency in order to drive customer value for money. Our work supports them in defining and implementing ambitious long term strategic goals, assessing new markets, renewables investment priorities, operational performance improvement, and organisational redesign.

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Engineering, Construction & Real Estate

Construction and real estate clients face complex challenges from sustainable building practices to project delivery excellence and market expansion. Supported a construction multinational's route to market in Design for Manufacture and Assembly, at the leading edge of sustainable construction. Our work spans growth strategy, operational transformation, market entry strategies, and innovation in construction methods. We help clients navigate the transition to more sustainable construction practices while maintaining profitability and competitive advantage in evolving markets.

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Financial Services

We serve the full breadth of financial services firms – from traditional and challenger banks to wealth managers, payments and insurance players. In a world of increasing digital disruption, we help them to choose and succeed in their customer segments, building strong digital and omni-channel propositions and customer experiences, repositioning products, and developing resilient and efficient operating and customer service models. Our work spans strategic reviews, digital transformation, cost reduction programmes, M&A strategy, and value creation plans that deliver measurable results.

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Industrials & Manufacturing

We work with leading industrial and manufacturing companies and smaller innovators. Our clients range from manufacturers of food ingredients and basic materials to electronics and high tech space equipment. We support them on international expansion, commercial strategy and pricing, organisational transformation, innovation function reorganisation, cost reduction through process redesign, manufacturing footprint optimsation and digital transformation. Our deep industry knowledge and detailed analysis help clients identify robust savings opportunities and design complete transformation programmes.

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Logistics & Transportation

Transportation and logistics companies face mounting pressure to improve efficiency, reduce costs, and adapt to changing customer expectations and sustainability requirements. Our work helps clients optimize their operations, develop growth strategies, and transform their business models. We support clients in identifying significant cost savings in warehousing and logistics operations, designing transformation programmes, and building capabilities for the future. Our expertise spans supply chain optimization, operational excellence, and strategic repositioning in rapidly evolving markets.

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Pharma & Healthcare

Healthcare and pharmaceutical clients operate in complex, highly regulated environments with multiple stakeholders and evolving patient needs. Integrated two pharmacy chains in continental Europe, delivering a smooth transition and almost double the targeted synergies. Our work spans growth strategy, M&A integration, operational transformation, and market expansion. We help clients navigate disruptive technologies, optimize distribution models, develop compelling growth stories, and transform from local providers to national centers of excellence while maintaining quality of care and financial performance.

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Primary Industries

Primary industries including agriculture, mining, and natural resources face unique challenges from commodity price volatility to sustainability pressures and operational complexity. Our work helps clients develop robust strategies for growth, optimize operations, and navigate market transitions. We support clients in assessing market opportunities, building investment cases, and implementing transformation programmes that balance commercial objectives with environmental and social responsibilities in resource-intensive sectors.

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Private Equity

We work with major corporates around the world on their strategic reviews and with leading PE firms and their portfolio companies on their 100 day plans and VCPs. Strategic due diligence in fashion retail, leading to our Private Equity client's successful acquisition of the business. Our work spans commercial and strategic due diligence, value creation planning, portfolio company transformation, and exit preparation. We help PE firms and their portfolio companies identify growth opportunities, deliver operational improvements, and build compelling investment cases that drive value creation and successful exits.

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Public & Social Sector

Our clients, which include national and local government bodies, state owned companies as well as NGO's, operate in a multi-stakeholder context and, partly as a consequence, have complex and varied measures of success. We work with our clients to develop stakeholder alignment on the hierarchy of goals, the strategy to meet these goals and the execution to deliver it, including the operating models and capabilities to succeed. Our consultants developed a focused strategy that would enable greater impact with fewer resources, through intense focus, helping public and social sector organizations maximize their impact.

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Retail

Retail clients face unprecedented disruption from changing consumer behaviors, digital transformation, and competitive pressures. Strategic due diligence in fashion retail, leading to our Private Equity client's successful acquisition of the business. Unlocked attractive new commercial models for a multicategory retailer, defining opportunities worth £180m in annual sales. Our work spans growth strategy, omnichannel transformation, circular economy business models, operational efficiency, and turnaround programmes. We help retailers navigate market transitions, optimize their business models, and build sustainable competitive advantage.

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Services (B2B & Professional Services)

Our clients range from professional service firms to business support services such as catering, hygiene, leasing and maintenance. We help them drive performance through operational improvement, strategic growth at home and abroad, commercial effectiveness in their salesforces and pricing, and digital transformation from back to front office. Led a global strategy refresh for an international law firm's transition to a new Managing Partner, underpinning a surge in performance. Our work helps B2B service providers optimize their business models, expand into new markets, and transform their operations for sustainable growth.

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Travel, Leisure & Hospitality

Travel, leisure and hospitality businesses face dynamic market conditions, evolving customer expectations, and the need for continuous innovation. For a multi-national hotel company, developed an international growth strategy with the potential to double the size of the business. Our work spans growth strategy, international expansion, proposition development, operational transformation, and digital innovation. We help clients identify high-potential markets, develop compelling customer propositions, optimize operations, and accelerate expansion while maintaining service excellence and profitability.

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Consulting Solutions By Capability

Commercial Effectiveness

Enhancing commercial effectiveness through pricing strategy, salesforce optimization, customer segmentation and value proposition development. Delivered through pricing models for K-12 education providers driving user growth and lifting revenue per user by 2%, commercial strategies for utilities doubling gross margins from commercial customers, and proposition development for hotel chains enabling business travellers to become the biggest segment.

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Digital Strategy

Digital strategy and transformation work helping clients navigate digital change, assess capabilities, identify innovation opportunities and implement digital solutions. Delivered through digital transformation and cost reduction for PE-backed insurance players achieving £65m EBITDA increases, and agile transformation for European insurers releasing cost savings and step-change in customer responsiveness.

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Growth Strategy

Developing growth strategies including international growth, full potential and portfolio strategies, supporting innovation and new product launches, proposition development and customer insight. Demonstrated through international expansion for luxury brands doubling US business, full potential strategies for PE preparation, and European market entry for retailers.

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Mergers & Acquisitions

M&A strategy, opportunity scans, commercial and vendor due diligence (CDD/VDD) for private equity, corporates and investment funds to identify, interrogate and quantify value. Delivered through commercial due diligence in fashion retail leading to successful PE acquisitions, M&A strategy for European composite insurance companies, due diligence in niche additive manufacturing sectors, and commercial due diligence for PE-backed specialist cleaning providers supporting successful sales.

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Organisation Design & Operating Model

Developing next generation target operating models and defining the right organisation to optimise delivery of business strategy. Demonstrated through target operating models for economic development institutions enabling growth from £7bn to £80bn commitments, reorganisations for multinationals sharpening focus and streamlining decision-making, and transitions from product-led to customer-centric organisations for world-leading chemicals players.

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Performance Improvement

Operational performance improvement delivering cost savings, efficiency gains and enhanced operational effectiveness across functions and geographies. Demonstrated through cost reduction PMOs for leading retail banks driving 10% out of lean cost bases, identification of £20-40m efficiencies for UK's largest casual dining chains, and global turnaround strategies for builders merchants that trebled share prices.

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Post-merger Integration

Supporting mergers and acquisitions through due diligence, pre- and post-merger planning, integration programme management and organizational design. Demonstrated through mergers of wealth managers from due diligence through PMI and new shared brand development, integration of standalone companies for global media players unlocking cost and revenue upside, and integration of competitors with minimal disruption exceeding financial expectations.

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Programme Management

Setting up and leading transformation PMOs, managing complex change programmes and ensuring successful delivery of strategic initiatives. Demonstrated through transformation PMOs for casual dining chains implementing £20-40m efficiency programmes, PMO setup for tech company transformation programmes increasing profits by 5-6%, and cost reduction PMOs for retail banks with firmly-held internal accountability.

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Sustainability Strategy

Sustainability strategy focusing on growth opportunities created by making sustainability core to business strategy, including market assessments, commercialising new technologies and creating investment cases. Demonstrated through fuel technology strategies for shipping companies achieving 60% emissions reductions, sustainable engineering for construction majors, and go-to-market strategies for sustainable aviation fuel and biochar production subsidiaries.

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Turnaround & Restructuring

Developing and implementing turnaround strategies for businesses facing performance challenges or market disruption. Demonstrated through global turnaround strategies for builders merchants spanning 52 businesses that trebled share prices, turnaround programmes for UK energy suppliers releasing £250m NPV over 3 years, and growth strategies for home heating manufacturers recovering from major brand reputation setbacks.

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