EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

We believe there is always a better way. We look deeper, we find it, and we make it happen.

We created a culture founded on core values of innovation, collaboration, excellence, integrity and respect.

Collaboration

• Collaborate across boundaries
• Take a lead in building partnerships
• Grab the first opportunity to offer assistance
• Celebrate others' success
• Leverage the strength of diversity of EXL

Innovation

• Develop a deep insight into the clients' business
• Identify opportunities to find a better way
• Positively challenge the status quo
• Turn opportunities into real action
• Encourage openness and dialogue

Excellence

• Deliver in all circumstances
• Demonstrate high accountability
• Practice excellence and deliver quality
• Anticipate challenges and opportunities
• Manage effective communication

Integrity

• Live the organization values
• Maintain the highest ethical standards
• Abide by rules, regulations and polices
• Demonstrate honesty and consistency
• Preserve confidentially of information

Respect

• Encourage and accept feedback
• Embrace and respect diversity
• Treat others with dignity
• Deal in a fair, open and honest manner with others
• Demonstrate respect for other organizations

"At EXL we approach every new initiative in a systematic and thoughtful manner. Our focus on sustainability is no different. We felt the need to develop a strategy that would help enhance our actions in this domain. This strategy provides us with a framework that will enable us to “Lead the Change, Change to Lead".

- Rohit Kapoor, Vice Chairman and CEO

Community engagement

EXL is focused on assisting the members of the communities in which we live and work to develop market-relevant skills. We provide programming on skills development for adults and children within our communities. We also take part in other charitable and philanthropic initiatives. Learn more about the positive impact we are making on the community.

People

The world we work and live in is full of diversity and powered by innovation. We believe success in such a world will come through an environment that embraces diversity of thought. Learn more about our best practices for people management, and our investments and strategic goals to continuously improve our diversity, equity and inclusion, as well as our corporate commitment to human rights.

Nurturing our planet

We strive to continuously improve in our environmental stewardship, with a focus on energy conservation, minimizing waste, and developing green infrastructure and operations, all in order to reduce our carbon footprint across our global operations. Learn more about our mission and strategic targets to go green and protect our planet.

Governance

Our commitment to ethical, responsible and transparent business practices defines the way EXL conducts business and engages with stakeholders. Our clients choose to work with us because we provide them with solutions that drive business value in an ethical manner, supported by a strong governance framework which infuses our values into our business relationships and practices. Learn more about our corporate governance framework.

Sustainable supply chain

At EXL, we believe that in order to be a truly sustainable organization, we need to ensure that our supply chain reflects our values and the values of our clients. We also recognize the importance of using local suppliers, and ensuring that our overall supplier base is diverse.

We combine deep domain expertise, data/analytics, & cutting-edge technology to offer an integrated approach to digital transformation. Our solutions give you the power to redefine your market, re-engage your customers, reconfigure your cost base, and reimagine your business models.

At EXL, we translate digital intelligence into solutions that reduce cost and improve customer satisfaction with modular solutions that easily integrate with new and legacy systems.

Bring us your toughest challenges, and we'll look and go deeper to build the right combination of analytics, AI, robotics, machine learning, cloud, and other advanced technologies to help you succeed.