Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities around the globe, helping clients address risk, protecting assets, and recovering from losses. The products and services we provide keep businesses and institutions running, and enable individuals and

families to face their future with confidence.

Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerage, risk management, and HR & benefits consulting companies in the world. With significant reach internationally, our organization employs over 39,000 people and our global network provides services in more than 130 countries.

Since 1927, we've been working together with our clients to find effective solutions to their challenges, and our expert advisors are an integral part of your local business community.

Our values are core to our culture. Passionate service, strategic innovation, and ethical behavior form the basis of how we do business — The Gallagher Way.

When it comes to adding value for our clients, what makes Gallagher different? Our people. Guided by The Gallagher Way, we never stop doing what’s right for our clients. We take their risks and their programs personally and always strive for the best outcomes, whether consulting, brokering for the best deal or making sure a claim outcome goes beyond what is ordinarily expected.

When we partner with you as our client, your Gallagher expert works to understand your current program, while also looking at market conditions and planning for the future. Gallagher’s expertise spans nearly every industry and leverages data and analytics tools to create the right program for you today while helping you plan for a stronger tomorrow.

Mission Statement

Discover the mission of a company on a mission.

Gallagher Better Works℠

Gallagher's comprehensive approach to benefits, compensation, retirement, employee communications and workplace culture centres on the full spectrum of organisational wellbeing. Enabling you to recruit, retain, reward and retire the best people to carry your business forward.

Gallagher CORE360™

Our unique, comprehensive approach of evaluating our client’s risk management program that leverages our analytical tools and diverse resources for customized, maximum impact on six cost drivers of their total cost of risk.

We consult with you to understand all of your actual and potential costs, and the strategic options to reallocate these costs with smart, actionable insights. This will empower you to know, to control and to minimise your total cost of risk and improve your profitability.

How do you sum up the work of over 39,000 professionals delivering a wide variety of services and expertise in more than 130 countries? At Gallagher, it is actually pretty simple.

We help you face your future with confidence.

A powerful expression of what Gallagher values have always been about. Summarized by eight words about how we put our values into action. Each of us. With every decision. In every place, Gallagher touches around the globe.

Experience Confidence The Gallagher Way

We believe that providing insurance, risk management and HR & benefits consulting services means being there to see you through every challenge, every decision, every step of the way. In an ever-changing world, we still believe in the power of the simplest things: like having a partner by your side.

A code of constants for an ever-changing business.

As proud as we are of our growth, we’re more proud that we’ve been able to maintain Gallagher’s unique culture as we move into new markets and new lines. It’s a culture of ethics and service. One of collaboration in a common interest – the best interest of every client, everywhere. And it’s summed up in the 25 tenets of The Gallagher Way.

Our then chairman, Robert E. Gallagher, wrote them down in his own hand over a generation ago. Today, you’ll find them in each Gallagher office around the world. What’s more, you’ll find them informing the actions we undertake every day.

The Gallagher Way

Shared values at Arthur J. Gallagher & Co. are the rock foundation of the Company and our Culture. What is a Shared Value? These are concepts that the vast majority of the movers and shakers in the Company passionately adhere to. What are some of Arthur J. Gallagher & Co’s Shared Values?

1. We are a Sales and Marketing Company dedicated to providing excellence in Risk Management Services to our clients.
2. We support one another. We believe in one another. We acknowledge and respect the ability of one another.
3. We push for professional excellence.
4. We can all improve and learn from one another.
5. There are no second-class citizens – everyone is important and everyone's job is important.
6. We're an open society.
7. Empathy for the other person is not a weakness.
8. Suspicion breeds more suspicion. To trust and be trusted is vital.
9. Leaders need followers. How leaders treat followers has a direct impact on the effectiveness of the leader.
10. Interpersonal business relationships should be built.
11. We all need one another. We are all cogs in a wheel.
12. No department or person is an island.
13. Professional courtesy is expected.
14. Never ask someone to do something you wouldn't do yourself.
15. I consider myself support for our Sales and Marketing. We can't make things happen without each other. We are a team.
16. Loyalty and respect are earned – not dictated.
17. Fear is a turn-off.
18. People skills are very important at Arthur J. Gallagher & Co.
19. We're a very competitive and aggressive Company.
20. We run to problems – not away from them.
21. We adhere to the highest standards of moral and ethical behavior.
22. People work harder and are more effective when they're turned on – not turned off.
23. We are a warm, close Company. This is a strength – not a weakness.
24. We must continue building a professional Company – together – as a team.
25. Shared values can be altered with circumstances – but carefully and with tact and consideration for one another's needs.

Global Reach. Local Presence.

Our people partner with businesses across countries and international territories to provide relevant and impactful professional advice. Regardless of what risk and HR & benefits and compensation challenges our clients have, we work hard and utilize industry-specific expertise to find the best solution and deliver it with world-class service.

Highly Specialized. Deep Expertise.

We continue to build on 90+ years of expertise that spans global industries. No matter the size of the organization we partner with and the challenges presented by the industry, we work tirelessly to provide solutions that maximize value for our clients.

Commercial Insurance and Risk Management

• Property
• Casualty
• Management Liability
• Cyber
• Commercial Surety & Bonds
• Trade Credit

Benefits and HR Consulting

• Compliance
• Communication Consulting
• Executive Benefits
• Health & Benefits
• Healthcare Analytics
• Human Resources and Compensation Consulting
• Investment and Fiduciary Consulting
• Life & Annuity Brokerage
• Multinational Benefits & Human Resources
• Pharmacy Benefit Management
• Retirement Plan Consulting
• Small Business
• Voluntary Benefits
• Wellbeing and Engagement

Reinsurance

• Facultative and Treaty within all main lines of business
• Operations in key global reinsurance hubs: London, Bermuda, Rio de Janeiro, Santiago, Miami and New York

Dedicated Analytics, Claims and Proportional Treaty Management, Premium and Accounting teams

We’re committed to driving an inclusive workplace for the benefit of our clients, employees and the communities in which we live and work.

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. Our high standards of ethical behavior are grounded in our corporate culture's cornerstone, The Gallagher Way. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Promoting inclusion and diversity for our employees

We pride ourselves on our people. By recognizing and celebrating the diversity of our employees, we create a more diverse and inclusive work environment and corporate culture.

Early talent and recruiting

It is important to have a workforce that is representative of the clients and communities we serve. Gallagher has cultivated relationships with historical black colleges and universities, Hispanic-serving institutions, women's colleges, schools with diverse student populations, and diverse centers of influence to expand and diversify our talent pool.

Employee training and development

Our learning team offers unconscious bias training, embeds I&D modules in select training programs and promotes Gallagher's inclusive behaviors regionally to equip our colleagues with tools to foster inclusion and diversity across the business.

Leadership committees

Across the globe, our divisional and regional inclusion and diversity committees are building awareness and action around I&D focuses such as race, ethnicity, gender, sexual orientation, mental health, and disabilities.

To further support these initiatives, enterprise I&D forums consisting of colleagues across divisions and regions work together on defined I&D priorities and strategies to create a truly inclusive culture at Gallagher.

Diversity celebrations

As an organization, we celebrate the differences and uniqueness of our employees by observing inclusion and heritage celebrations throughout the calendar year.

Black Heritage and History

• Partnering with organizations run by and serving the Black community, including the National Underground Freedom Railroad Center and the National Center for Civil and Human Rights.
• Amplifying Black voices through employee discussions and features in global communications.

International Women's Day and Women's History

• Recognizing female leaders and sharing their experiences as women in a traditionally male-dominated industry.
• Hosting panel discussions and speakers to shed light on gender parity in leadership.
• Partnering with Dress for Success and GenHERation to support women who will shape our future.

Mental Health Awareness

• Raising awareness and breaking the stigma of mental health through employee communications and executive messaging.
• Curating and sharing educational resources around employee mental health to support a culture of wellness.

LGBTQ+ Pride

• Engaging colleagues to share their unique experiences and perspectives on celebrating LGBTQ+ Pride.
• Hosting speakers to build understanding of issues affecting the LGBTQ+ community and ways to support equality.
• Organizing partnerships with LGBTQ+ organizations, including the It Gets Better Project, to uplift, empower, and connect LGBTQ+ youth.

Global Diversity Awareness

• Acknowledging the diverse minds and beliefs held by all cultures around the world, and how they shape Gallagher’s culture.

Strengthening I&D within the industry

Our commitment to creating an inclusive business extends beyond our office walls through daily interactions with our clients, insurance carriers and competitors, with the goal of promoting a more diverse industry.

Business and industry partnerships

We're proud to work with a network of business and industry partners—all driving to improve diversity in insurance.

• National African American Insurance Association (NAAIA)
• National Supplier Development Council (NMDSC)
• Black Insurance Industry Collective (BIIC)
• Latin American Association of Insurance Agencies (LAAIA)
• National LGBT Chamber of Commerce

Gallagher Connect Partners

Gallagher Connect Partners is our national network of minority-owned, woman-owned, veteran-owned and other diverse certified insurance firms that are strategically selected to best serve our clients' risk management, insurance and supplier diversity needs. We find that our clients are increasingly looking to partner with brokers who align with their values around diversity, culture and inclusion, and Gallagher Connect Partners is a vehicle to reach those goals through their insurance spend.

Advocating for I&D in our communities

We understand that as a global company, we have the ability to impact the welfare of people in a powerful way. We accept that challenge and support a number of organizations through partnerships and sponsorships to make a greater impact in our global communities for diversity and inclusion.

Dress for Success

We sponsor virtual workshops and create opportunities for mentoring in partnership with Dress for Success, helping women in the workforce around the world gain skills, resources and confidence to set them on their paths for a rewarding career.

Legacy Project Education Initiative (LPEI)

We support the Legacy Project's efforts to help create global educational resources and lesson plans spotlighting LGBTQ+ individuals in history for students and teachers.

National Center for Civil and Human Rights

Gallagher is proud to sponsor the NCCHR in several of its initiatives: the "Campaign for Equal Dignity" lecture series providing educational resources and programming, the Civic Dinner Series connecting Atlanta community members and police officers, and the Law Enforcement Training Program to create a productive relationship between law enforcement and citizens.

Premiership Rugby

As the official title partner of Premiership Rugby in the UK, we continue to support Project Rugby, championing the development of young people through the game, with a focus on women, minorities and individuals with disabilities.

Special Olympics

As a Platinum Partner of Special Olympics International and official sponsor of Special Olympics Sport and Coach Programming, we help ensure that over five million athletes with intellectual disabilities have access to the highest-quality coaching, training and sports experiences.

Gallagher is compensated in a variety of ways. The insurance coverages and services a client purchases through Gallagher may be subject to one or a combination of the following compensation arrangements:

Commissions and Fees. Gallagher receives usual and customary brokerage commissions or fees (and occasionally fees in addition to commissions) for its services. In addition to such fees and commissions, Gallagher may also receive investment income on fiduciary funds temporarily held by it, such as premiums or return premiums. Commissions are typically a percentage of the premium charged by an insurer. Other parties, such as excess and surplus lines brokers, wholesalers, reinsurance intermediaries, underwriting managers, captive managers, third party administrators, claims adjusters and similar parties, some of which may be owned in whole or in part by Gallagher, may earn and retain usual and customary commissions and fees in the course of providing insurance products and risk management services to clients.

Contingent Commissions. Gallagher may also participate in contingent commission arrangements with insurance companies that provide for additional contingent compensation if certain underwriting, profitability, volume or retention goals are achieved. Such goals are typically based on the total amount of certain insurance coverages placed by Gallagher with the insurance company, not on an individual policy basis. As a result, Gallagher may be considered to have an incentive to place insurance coverages with a particular insurance company.

Supplemental Commissions. Some insurance markets, including Gallagher-owned intermediaries, have modified their commission schedule with Gallagher, resulting in an increase in some commission rates. These additional commissions, commonly referred to as “supplemental commissions”, are known as of the effective date of the policy, but some insurance companies are paying this commission later and apart from when commission is normally paid at policy issuance. Unlike contingent commissions, supplemental commissions are determined without regard to any performance factors contingent on underwriting, profitability, volume or retention goals.

Other Benefits or Compensation. From time to time, Gallagher may participate in insurance company promotional events or training and development that insurers provide for Gallagher employees.

Other Carrier Services. Gallagher strives to find appropriate coverage at a competitive price for our customers. In order to achieve these goals, we gather and analyze data about our customers and their insurance coverage. This data and the resulting analytical tools help us better understand the current marketplace, more accurately predict future trends and offer tailored solutions to our customers. The data may also be provided to insurers pursuant to consulting service agreements from which we earn fees.

Clients with more specific questions about the compensation received (or expected to be received) by Gallagher and its affiliates in relation to their insurance placements should contact their Gallagher representative for more details.