





Conpas Rating
-
Overview
Unlock the full potential of your people and organization. We help leaders improve their employee and customer strategies through analytics, advice and learning.
Number of Employees
1,001-5,000
Services Provided
Consulting
Conpas Rating
-
Overview
Unlock the full potential of your people and organization. We help leaders improve their employee and customer strategies through analytics, advice and learning.
Number of Employees
1,001-5,000
Services Provided
Consulting
Regions
Asia, Europe, Latam, Middle East, North America, Oceania
Countries
Australia, Bahrain, Brazil, Canada, China, Colombia, Germany, India, Indonesia, Japan, Mexico, New Zealand, Singapore, Thailand, United Kingdom, United States Of America
Regions
Asia, Europe, Latam, North America, Oceania, Middle East
Countries
India, China, Germany, Singapore, United Kingdom, Colombia, Thailand, United States Of America, New Zealand, Australia, Bahrain, Mexico, Canada, Brazil, Indonesia, Japan, Togo
Year of foundation
1935
Structure
Privately Held
Year of foundation
1935
Structure
Privately Held
Problems we solve
Challenges We Address
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Consulting Solutions By Industry
Airlines & Aviation
Southwest Airlines and Dubai Airports are among Gallup's aviation clients, with Southwest's partnership highlighting how love and purpose drive great leadership and historic organizational success. Gallup's employee engagement and culture consulting help aviation organizations build the people-first cultures that underpin exceptional customer experiences.
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Automotive
Gallup serves the automotive industry through engagements with clients such as Iveco Group, Mercedes-AMG GmbH, and Mercedes-Benz, helping them align organizational culture with strategy and embed employee engagement across all areas of their business. Gallup's culture audit process and strengths-based development tools support automotive manufacturers in achieving consistent excellence and driving performance.
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Banking & Credit Unions
Gallup partners with banks and credit unions — including Regions Bank, WSFS Bank, CrossFirst Bank, Banco Davivienda, Bandhan Bank, AmBank Group, U.S. Bank, Virginia Credit Union, and others — to measure and improve employee engagement and organizational culture. These institutions leverage Gallup's Q12 framework and CliftonStrengths to build high-performing, engaged workforces that deliver stronger customer outcomes.
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Biotechnology
Gallup serves biotechnology clients such as PTC Therapeutics and Exact Sciences, applying its employee engagement and strengths-based development methodologies to help biotech organizations build high-performing cultures. Gallup's data-driven advisory supports biotech leaders in navigating rapid growth and retaining specialized scientific talent.
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Building Materials & Distribution
ABC Supply Co. — a 19-time Gallup Exceptional Workplace Award winner — exemplifies how building materials distributors can achieve sustained excellence through employee engagement. Gallup's research-based consulting helps construction supply and distribution organizations build cultures where employees are deeply connected to their work and customers.
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Convenience & Grocery Retail
Gallup partners with convenience and grocery retail operators including Żabka Group and Alimentation Couche-Tard/CIRCLE K to build engaged store-level workforces and customer-centric cultures. Gallup's engagement measurement and advisory help these retailers differentiate through people and service excellence.
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Early Childhood Education
KinderCare Learning Companies — the nation's largest private provider of early childhood education — has partnered with Gallup to build a bold culture of genuine care, earning the Gallup Exceptional Workplace Award nine consecutive years. Gallup's engagement measurement and advisory help early childhood education providers create workplaces where employees thrive and families are better served.
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Energy & Utilities
Gallup works with energy and utilities companies such as DTE Energy to build engaged workforces and high-performance organizational cultures. Gallup's employee engagement measurement and advisory help utilities leaders navigate workforce transformation and deliver reliable service to communities.
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Faith-Based Organizations
Life.Church — a multi-time Gallup Exceptional Workplace Award winner — demonstrates how faith-based organizations can build deeply engaged workforces through Gallup's strengths-based development and employee engagement frameworks. Gallup's consulting helps religious institutions create cultures of purpose and belonging that support their mission.
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Food & Beverage
Gallup partners with food and beverage companies including Jollibee Foods Corporation and MK Restaurant Group to build engaged workforces and customer-centric cultures. Gallup's analytics and advisory help food service organizations improve employee engagement, reduce turnover, and deliver consistently excellent customer experiences.
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Government
Gallup works with government entities including local government councils in Australia and New Zealand, the City of Centennial, and the Choctaw Nation of Oklahoma to help public sector organizations hire, retain, and engage the talent needed to deliver vital community services. Gallup's research shows that partnering councils achieved significantly higher employee engagement than regional averages, demonstrating the measurable impact of Gallup's advisory in the public sector.
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Healthcare
Gallup serves health systems and hospitals — including Children's Health, Children's Wisconsin, Hendrick Health, Mary Lanning Healthcare, JPS Health Network, Ochsner Health, and Option Care Health — helping them build highly engaged clinical and administrative workforces. Gallup's research-based consulting supports healthcare leaders in diagnosing cultural and engagement challenges and applying evidence-based solutions that strengthen patient care and organizational performance.
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Higher Education
West Virginia University and other higher education institutions use Gallup's CliftonStrengths assessment and consulting to accomplish their unique missions and develop engaged campus communities. Gallup's research into student and employee wellbeing, workforce readiness, and educational outcomes provides universities with actionable insights to improve institutional performance.
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Hospitality
Gallup serves leading hospitality brands including Kempinski Hotels, Jumeirah, Kerzner International, White Lodging, The Palace Group, and Travel + Leisure Co., helping them build engaged workforces that deliver exceptional guest experiences. Gallup's strengths-based development and employee engagement frameworks support hospitality organizations in creating cultures of service excellence.
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Insurance
Delivered to leading insurers such as NFU Mutual, Nationwide, Progressive, Manulife Financial, Grinnell Mutual, and AIA Group, Gallup's analytics and advisory work helps insurance organizations build world-class employee engagement and principled workplace cultures. Gallup's research-based approach enables insurers to embed engagement throughout the employee lifecycle, driving retention, productivity, and superior customer experiences.
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Investment Management
Gallup works with investment management and financial services firms such as Charles Schwab and Manulife Financial to strengthen employee engagement and organizational effectiveness. Gallup's data-driven advisory helps these firms attract, develop, and retain top talent in a competitive industry.
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K-12 Education
Gallup partners with K-12 school districts and educational organizations such as Gwinnett County Public Schools and CESA 6 to build engaged educator workforces and stronger learning environments. Gallup's employee engagement measurement and strengths-based development tools help education leaders improve staff retention and student outcomes.
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Manufacturing
Gallup serves manufacturing clients including Iveco Group, Greif, Sabert Corporation, Midas Safety, and PPG, helping them align culture with strategy and build engaged workforces across complex, multi-site operations. Gallup's culture audit process and employee engagement measurement tools support manufacturing leaders in driving operational excellence and sustainable performance.
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Medical Devices & MedTech
Gallup works with leading medical device and medtech companies such as Stryker, Hologic, Smith+Nephew, Exact Sciences, and Relievant Medsystems to build engaged, high-performing workforces. Gallup's strengths-based development and employee engagement frameworks help medtech organizations attract and retain top talent in a highly competitive sector.
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Nonprofits & Social Sector
Gallup Consulting partners with nonprofits and social sector organizations to help them unlock the potential of their people through employee engagement, strengths-based development, and organizational culture transformation. Gallup's research-based approach enables mission-driven organizations to build engaged workforces that amplify their social impact.
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Pharmaceuticals & Life Sciences
Gallup partners with pharmaceutical and life sciences companies including Ferring Pharmaceuticals, Servier Group, and PTC Therapeutics to drive employee engagement and organizational culture transformation. Gallup's consulting and analytics help pharma leaders build workplaces where scientific talent is engaged, developed, and retained.
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Professional Services
Gallup partners with professional services firms including Accenture to build engaged, strengths-based workforces that drive client outcomes. Gallup's Q12 employee engagement framework and CliftonStrengths assessment help professional services organizations develop their most important asset — their people.
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Real Estate
Gallup works with real estate companies such as Hang Lung Properties to build engaged workforces and high-performance organizational cultures. Gallup's employee engagement and strengths-based development tools help real estate organizations attract and retain talent in a competitive market.
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Restaurants
Gallup serves restaurant and food service clients including Jollibee Foods Corporation and MK Restaurant Group, helping them build engaged frontline workforces that drive customer satisfaction and business growth. Gallup's employee engagement measurement and culture consulting support restaurant operators in creating workplaces where people thrive.
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Retail
Gallup works with retailers such as Żabka Group — which evolved its culture and prioritized employee engagement to create a unique 'convenience ecosystem' — and Alimentation Couche-Tard/CIRCLE K to help retail organizations show up for customers in a whole new way. Gallup's analytics and advisory enable retail leaders to build engaged frontline workforces that drive customer loyalty and business growth.
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Telecommunications
Gallup partners with telecommunications companies such as Verizon, Indus Towers, and Atria Convergence Technologies to measure and improve employee engagement across large, distributed workforces. Gallup's Q12 framework and consulting help telecom organizations build high-performance cultures that support network reliability and customer satisfaction.
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Consulting Solutions By Capability
Culture Transformation
Organizational culture assessment and transformation services to build performance-driven, engagement-focused cultures. The firm recognizes commitment to developing human potential through the Gallup Exceptional Workplace Awards and integrates strengths-based culture into mission, vision, and values. Services include culture measurement and improvement for organizations across sectors, enabling sustainable cultural change that drives engagement and performance.
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Customer Engagement
Measuring and improving customer engagement through the CE11 framework to drive loyalty, retention, and advocacy. The CE11 attributes measure customer engagement factors including satisfaction, intent to repurchase, and brand integrity. Research links customer engagement directly to revenue growth and profitability, enabling organizations to optimize customer relationships and lifetime value.
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Educational Consulting
Consulting and training for K-12 education systems and higher education to focus on strengths, increase engagement, and measure student outcomes. Services leverage the Gallup Student Poll measuring hope, engagement, and well-being in U.S. students, and the Gallup Alumni Survey capturing perspectives from over 6 million students and alumni. The firm serves over 1,000 education organizations with advice and analytics to improve educational effectiveness and student success.
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Employee Engagement
Measuring and improving employee engagement through the Q12 survey and action planning to drive productivity, retention, and organizational performance. The Q12 survey has been used by thousands of organizations globally and is backed by research showing that engaged employees are more productive, innovative, and likely to stay through disruption. The database includes 5.4 million Q12 responses across 620,000 workgroups in 137 countries, enabling benchmarking and targeted improvement initiatives.
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Global Analytics & Research
Comprehensive polling and research services through the Gallup World Poll to understand citizen attitudes, behaviors, and needs across 160+ countries. The Gallup World Poll represents 95%+ of the world's population and collects data in over 160 countries on attitudes and behaviors. These insights power independent research and metrics on global issues, enabling organizations and governments to understand and respond to evolving citizen needs and preferences.
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Leadership Development
Developing leaders through coaching, succession planning, and strengths-based leadership approaches to build engaged workforces. Services include executive coaching providing unbiased outside feedback and leadership and succession planning grounded in research on 12 leadership dimensions including inspiring, caring, visionary, and courageous traits. This integrated approach builds leadership capability while strengthening organizational engagement and performance.
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Strategic Consulting
Data-driven strategic advisory services leveraging behavioral economics to help leaders make decisions that drive organic growth. The firm applies research into human behavior and relationships that drive organizations, focusing on organic growth rather than cost reduction. This approach combines strategic analysis with deep insights into organizational and customer behavior to identify sustainable growth opportunities.
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Strengths-Based Development
Leveraging the CliftonStrengths assessment to identify individual talents and build high-performing teams through strengths-focused coaching and development. CliftonStrengths has been taken by over 25 million people and is trusted by 90% of Fortune 500 companies. Research demonstrates that strengths-based approaches increase profits, sales, and engagement while decreasing attrition, with the Don Clifton Strengths-Based Culture Award recognizing organizations that integrate strengths into mission and values.
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Talent Acquisition
Assessment-based talent selection and recruitment services using structured psychological interviews to identify fit between individuals and roles. The firm leverages SRI expertise in psychological research and interviews to identify individual fit in specific positions, enabling organizations to make more effective hiring decisions. Talent acquisition is positioned as a solution area within the broader workplace practice.
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Well-Being Consulting
Advisory services focused on employee and organizational well-being, including work-life balance, resilience, and thriving workplaces. The firm's research identifies five key work experiences contributing to burnout and has developed the National Health and Well-Being Index. The approach, detailed in 'Wellbeing at Work' by Jim Clifton, focuses on building resilient teams and creating conditions where employees can thrive.
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Workplace Consulting
Advisory services to create exceptional workplaces through the Gallup Path framework, linking employee engagement to business outcomes. The Gallup Path model establishes linkages between workplace conditions, engagement, and financial performance, and is used in performance management systems in over 500 companies worldwide. Workplace and customer practices offer integrated solutions for talent acquisition and strengths-based development, enabling organizations to optimize human capital and drive sustainable performance.
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Digital Solutions By Capability
CliftonStrengths Assessment
Online talent assessment tool measuring aptitudes across 34 strength categories through 177 paired-statement questions, producing personalized reports on top strengths and development guidance. The assessment is delivered as a digital platform enabling individuals and organizations to identify and leverage strengths for personal and team development. Results integrate with coaching and development programs to drive engagement and performance.
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Gallup Access
Digital platform providing access to surveys, assessments, reports, and analytics tools including Q12 survey administration and CliftonStrengths results. Gallup Access serves as the central technology hub for delivering and managing the firm's assessment and survey offerings, enabling organizations to administer tools, access results, benchmark performance, and generate insights at scale across their workforce.
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Q12 Employee Engagement Survey
Proprietary 12-question survey platform delivered through Gallup Access to measure employee engagement, with benchmarking against 620,000+ workgroups globally and analytics tools. The platform enables organizations to administer surveys, track engagement trends, and compare performance against peer benchmarks. Integrated analytics support action planning and measurement of engagement improvement initiatives.
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Digital Solutions By Industry
IT Services
Gallup partners with IT services companies such as Macquarie Technology Group and Accenture to measure and improve employee engagement and organizational culture. Gallup's research-based advisory helps IT services organizations build high-performance cultures that support innovation and client delivery excellence.
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Software & Technology
Gallup serves software and technology companies including Paycom, Avalara, and Macquarie Technology Group, helping them build engaged, high-performing workforces in a fast-moving industry. Gallup's strengths-based development and employee engagement analytics support tech organizations in attracting, developing, and retaining top talent.
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