The global Aerospace & Defense Industry is experiencing an increasingly challenging situation. A&D companies are trying to overcome the challenge which comes in the form of frugal customers and increasing market competition. This prompts them to control costs and shift their focus from innovation. The long product life cycles and regulatory compliance are other concerns which A&D companies are looking to address effectively.

The industry is in need of innovation and to reach the goals of a next-generation enterprise they will need to take advantage of the key tenets that have been enabled through the democratization of technology. HCLTech can leverage those tenets to help A&D companies generate exponential changes to enterprise business systems through Human-centered design led platform solutions that eliminate waste through Autonomics (AI & Analytics), drive rapid change with DevOps, innovation through the ecosystem and generate new business models through IoT.

HCLTech’s acquisition of AXON combined the best of AXON’s strong business consulting and implementation capabilities and HCLTech’s robust global delivery-based application management capabilities.

Solutions

IMRO/4

iMRO4® is SAP's Enterprise Asset Management Add-on for maintenance, repair, and overhaul/operations (MRO). Built by HCLTech for S/4HANA,it offers a comprehensive range of functionality across the six core MRO process areas of customer engagement, maintenance engineering, scheduling, operations, supply chain, and support.

Base90 Aerospace

BASE90: HCLTech’s Base90 Aerospace Company for S/4 solution reduces risk, time, and cost for companies evaluating SAP ERP as a potential enterprise solution or extending their existing SAP footprint. Built by experts, Base90 extends SAP’s technology by adding SAP industry-specific preconfigured templates, configuration, and enhancements.

ISCM

HCLTech’s Intelligent Supply Chain Management (iSCM) is a portfolio of solutions to improve forecasting accuracy, optimize inventory levels, enable real time visibility of extended supply chain, and manufacturing operations with a seamless synchronization between demand and fulfillment.

Model Based Enterprise 2.0 (MBE 2.0)

MBE 2.0 leverages automation, autonomy, structured data flow, machine learning, artificial intelligence, digital twins, and other powerful tools to build resiliency and flexibility into the supply chain and ensure digital continuity across the enterprise. The SAP/HCLTech approach covers A&D processes from inception to retirement including source decisions, production, definition, process elaboration, order execution, IoT automation, asset definition, quality conformance, financial reporting, analytics, and total performance management.

The automotive sector is in a state of flux – emerging technology and fast-blurring boundaries between stakeholders are transforming the landscape rapidly. Increasing demand for personalized product and experience, rigorous quality standards, and reduction of operating costs are the major challenges faced by the auto industry.

Companies now face an ongoing challenge to remain competitive and looking to set themselves apart in order to surge ahead of competitors. Automotive companies today have the opportunity to adopt cutting-edge tech and improve their business processes. By embracing new and innovative ways to differentiate themselves from the crowd, they can successfully offset the effects of blurring boundaries and stagnating growth.

We combine domain expertise, knowledge of operations and insights into new emerging technologies to offer a gamut of end-to-end solutions for the automotive industry. Our automotive IT solutions help clients to enhance digital experience of their customers, increase revenue, and improve operational excellence. We provide automotive consulting services to seven of the top 10 global automotive companies on solutions to improve experience, reinvent business models, and to enhance their interaction with the new digital customer.

Services:



Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. Read More

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.Read More

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.Read More

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.Read More

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More

The banking landscape is transforming at a rapid pace. Digital disruptions driven by intelligent automation and open banking are forcing banks to reimagine their operating models. Today, banking customers demand a superior customer experience and hyper-personalized products and services. This has created an urgency for banks to become on-demand ecosystem providers, offering embedded products and services such as Buy Now Pay Later (BNPL) and digital assets. They must remain relevant and avoid disintermediation, as competitors—including fintech, big tech, and retailers—encroach into their territory.

Most next-gen solutions are AI-driven and will increasingly encapsulate blockchain and cryptocurrencies. They will support intelligent, proactive financial planning and lifestyle choices, including transparency around the environmental impacts of those choices. The Metaverse looms large on the horizon—what will money look like and what services will be needed here? In parallel, an increased focus on regulation and ESG will put additional pressure on banks.

Banks need to be ready to navigate this challenging business scenario by smartly using their technology assets and investments, as well as opening themselves for collaboration. For embedded and contextual banking, banks are now increasingly partnering with fintech and non-financial firms to bridge gaps within their customer offerings and shared systems landscape. HCLTech has always been at the forefront of solving real business problems through best-in-class services and technology offerings. Our engineering DNA and philosophy of ‘ideapreneurship’ ensure continuous collaboration and support for our clients at every step of their transformation journey. We believe in a co- innovation approach to help banks and financial services firms become future-proof and evolve as leaders in their respective business areas.

• HCLTech NOVUS Solutions
• Digital Banking
• Open Banking
• Digital Lending and Mortgages
• Payments and Cards

Solution Accelerators

• Co-innovation labs
• HCLTech NOVUS Bank
• ESG
• HCLTech NOVUS Payments
• HCLTech NOVUS API Hub
• Power banking
• HCLTech EXACTO
• TOSCANA
• HCLTech Unica
• ASM 2.0
• One lending
• Embedded-Banking

Capital markets business space stands at an inflection point. Rapid transformation driven by disruptive technologies such as blockchain, automation, and artificial intelligence has become the need of the hour. Factors including shrinking revenues, increasing costs, and compliance further add to the challenges.

Today’s customers demand a rich ecosystem of value-added services and holistic solutions. This requires a complete reconfiguration of core systems, enabling a competitive advantage as well as sustenance in the long run. Globally, most companies are now embracing agile and experience-centric capital market and asset management solutions.

HCLTech aims to deliver disruptive competitive advantage to investment banks, broker-dealers, wealth managers, asset managers and Financial Market Infrastructure providers (FMI) through extensive automation, partnerships with industry-leading solution providers, futuristic technologies, and innovative engagement models with the following best-in-class features.

• Current, comprehensive and proactive regulatory compliance
• Efficiencies through front-to-back automation and as-a-service constructs that “eliminate” entire processes for our customers
• Best-in-class customer experience through digital customer onboarding and sales and service hybrid advisory tools that advisors have at their disposal
• Ecosystem of FinTech partners to power innovation for our customers

HCLTech’ solutions, built on combinations of internal and partner capabilities, span the following range:

Application management services, integrated services (infrastructure + applications + business operations), and Business Processes as Services (BPaaS) with consumption-based pricing models.

Innovative engagement models for delivering BPaaS include carve-outs and multi-tenant utilities, aligned to the trend towards mutualization in areas such as Post-Trade processing.

Solutions that leverage futuristic technologies and deliver next generation business features and constructs. Examples include digital customer lifecycle management, hybrid wealth advisory models, securities issuance and trading on Distributed Ledger Technology (DLT) platforms, digital assets custody, use of DLT for clearing & settlements, use of data & analytics to inform and support ESG Investing, use of AI and ML for advanced reconciliations, and other evolving use cases.   

Transformation of core business processes and platforms, leveraging HCLTech’ competitive expertise in market-leading platforms like Avaloq and the Finastra suite.  

Solutions

HCLTech Novus Wealth 2.0

HCLTech Novus Wealth 2.0 helps wealth management firms to adopt better descriptive and predictive analytics to create more complete and insightful client profiles to cater to new combinations of science and human based advisory models.

HCLTech Novus DTaaS

Best-in-class treasury function offering an integrated, fully managed cloud-enabled solution

HCLTech Novus Trade

HCLTech Novus Trade solutions deliver superior execution, efficient delivery of research, trade controls and surveillance requirements to the trade service providers

HCLTech Novus Post Trade

Suite of solutions to help both buy and sell side participants achieve disruptive cost arbitrage along with stability and control

The chemical and process industry is transitioning from being product sellers to solution providers with constant changes in their landscape. Increased cost, reduced growth rate, and inefficient operations are bringing down their performance. Organizations' top priority is establishing a secure future with increasing revenues and reduced costs. There is a need for players to join the digital revolution, build new business models, provide effective chemical industry consulting, establish process manufacturing software, and raise the bar for operational excellence.

Our two-decade long experience of partnering with firms has helped them achieve operational efficiency and financial stability in their materials and manufacturing processes.

We work with seven of the top 15 Process manufacturing organizations dealing with Chemicals, Packaging, Pulp and Paper, and Construction. Our services help streamline processes, enhance production efficiency of plants and reduce environmental impact. We enable efficient operations management through effective cloud strategies, process manufacturing software, asset management, chemical manufacturing software, and Big Data analytics.

Our extensive experience in chemical industry consulting has put us in the best place to address these industry problems. Embracing our Digital solutions ensures chemical software companies outshine competition and achieve excellence.

Services

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. 

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive IT vendor credentials. We have executed complex global IT transformation exercises and helped run efficient IT services for more than 300 of the world’s leading companies.

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. 

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. 

Enabling convergence of people, data, and technology

Evolving consumer expectations, changing consumer behavior, the explosion in personalized buying choices, and the growing relevance of private labels are some of the disruptions that have placed the consumer packaged goods (CPG) industry at the tipping point of a digital revolution. CPG companies require a technology partner to help them accelerate their journey toward modern, data-driven, and digitally-connected agile enterprises.

Based on decades of experience in working with global CPG brands, a deep software engineering heritage, and significant investments in emerging technologies, HCLTech is pleased to introduce HCLTech CPG 4.0—a collection of transformation solutions tailored for the consumer packaged goods industry.

These solutions combine data-driven insights with digital technology that leverages the convergence of people, data, and technology to help CPG organizations innovate beyond the product.

For the past few years, societal, environmental and technological forces have been influencing how the utility industry respond to their own major market challenges. Utility business and operational transformation is being driven at an unprecedented rate by:Regulatory market reform, new entrants and disruptive technologies;

• Climate change, environmental concerns and greenhouse gas and carbon emissions targets;
• Growth in renewable generation and distributed resources;
• Volatile consumption patterns;
• Aging assets with increased expectations on reliability;
• Aging workforce poised for retirement;
• Increased pressure on operational efficiency and workforce productivity;
• Increasing desire and need for participation by consumers in the energy value chain; and,
• Rise of distributed and micro generation and the trend to a federated operational model.

This creates more opportunities, which in turn has its own limitations. Today the industry is heavily engaged in various technology and business transformation initiatives. Our rich domain experience coupled with capabilities in technologies such as IoT, Automation, Analytics and Artificial Intelligence helps organizations take a giant leap forward in this transformation journey.

Through the delivery of an innovative and incredibly agile technical solution; utilities can be assured of the level of reliability and flexibility needed to support the business into the future. As our customers move from simple cost reduction to business outcomes, we have transformed ourselves by engaging in business benefits-led outsourcing programs. We offer year on year productivity gains on not only on IT SLAs and KPIs, but also the key indicators that drive the energy business.

Globally, healthcare enterprises including providers and payers are constantly striving to achieve three major objectives: Improve patient care experience, optimize health outcomes and reduce healthcare costs through healthcare consulting.

With managing health outcomes as central theme, healthcare organizations are striving to drive synergies in cost reduction, operational efficiency and delivery of care. However, for healthcare organizations to realize the triple aim, it is important to address inherent challenges of modernizing technology systems that have grown in an unstructured manner over a period of time. The challenges for healthcare consulting also include the need for integration of disparate systems, process and people along with optimization of interaction/touch points to enable seamless communication between different stakeholders.

Simultaneously, the healthcare industry has to navigate the ever-changing regulatory framework. From ICD-10 migration and meaningful use of health information technology to Affordable Care Act (ACA) and American Healthcare Act (AHCA), there is no respite for health management systems as they continue to invest significant time and money to keep pace with regulatory mandates. This is besides several other Medicare and Medicaid reforms such as MACRA that demand healthcare organizations to do “more for less”.

This new normal requires significant investments in additional capabilities while also deflating the cost curve. Consequently, an ideal new age IT vendor therefore should have the acumen to understand how business processes and technology can be aligned to enable the patient centricity efforts of payers and providers.

As a technology leader in healthcare consulting, HCLTech is always at the cutting edge of the quest to improve on best practices in healthcare IT consulting services continuously. Our enterprise medical services have helped our customers to meet their Triple Aim goals while maximizing their Return on Investment (RoI).

Focus Areas:

• Enhancing Consumer Experience
• Improving Care Delivery
• Generating Value across the Enterprise

Services

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities. This allows us to offer a holistic lifecycle of systems integration, consulting services, and a unified approach to developing the right solutions for our client’s business needs. 

Infrastructure Services

Our Infrastructure Management Services boast impressive credentials in the IT vendor landscape. We have executed complex global IT transformation exercises and helped run efficient IT services for over 300 of the world’s leading companies. 

Engineering and R&D services

We are the world’s leading and fastest-growing global engineering services providers. From product blueprinting to support, from software/hardware to mechanical, we work with over half of the top 100 R&D engineering companies worldwide. 

Digital and Analytics

Our Digital & Analytics services help design and build key platform components for our customers’ Digital Technology Footprint™ to power their digital transformation journey. 

IoT WoRKSTM

At IoT WoRKSTM, we help create an entirely new bouquet of services for delivering quantifiable business outcomes. These solutions will be influential in creating differentiated capabilities and enable firms to emerge as next-generation enterprises.

DRYiCETM

DRYiCETM is an organic IP-based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and the Cloud. 

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO), with its digital services and solutions, is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation, fuelling business performance. 

Cybersecurity & GRC Services

HCLTech brings 25+ years of mature Cybersecurity & GRC Services practice that helps enterprises across the globe adopt a Dynamic Cybersecurity posture. Our 'Dynamic CyberSecurity' is built on a governance and continual assessment framework. This includes technology and tool-independent architecture, a unified, well-integrated next-gen technology and process controls, strong governance of identity, data, and third parties, and an ability not only to predict & detect but also respond and recover quickly. 

Technological advances are defining the business and economic landscape worldwide, creating an environment of disruption and transformation that touches Tech organizations no matter their size. Customer-centricity is a top priority, which demands network modernization, flexible architecture, upgrades to new business models, and more.

Organizations of all sizes are dealing with complicated issues such as complex supply chains, intense competition, and pressure to continuously innovate to stay ahead of the competition and remain relevant to customers with ever-changing wants and needs.

Some of our offerings are designed to help Tech companies:

Seamlessly create and execute work-from-home 2.0 strategy

Build and support a digital front office to enhance go-to-market capabilities

Enable Tech customers to offer legacy products as a service

Build products faster by tapping into our 40+ years of engineering expertise

Corporate leadership at Tech organizations is focused on merging the missions of business and IT, ensuring seamless alignment of initiatives throughout the organization. Our Tech offerings and account leaders are focused on clearing the way and providing guidance to achieve these goals.

Segments We Serve

Consumer Electronics

The market is undergoing a major shift that pivots around "consumer experiences." At the same time, consumer electronics technologies are increasingly being leveraged in adjacent domains. New technologies such as AR/VR, AI, NUI, analytics, and deep learning-based solutions are being adopted to provide next-generation consumer experiences. Today's consumers are "on-the-move" and wish to carry this experience with them without any loss of quality. For more than thirty years, we have been leading providers of electronic engineering services and have created innovative solutions such as “e-DAT” that has helped clients reduce costs by more than 30%.

Talk to us about electronics design (hardware & VLSI design), mechanical design, embedded software design, software engineering, product verification and validation, and automation and CI.

OEM

If software is the brain of the digital universe, infrastructure is its backbone. Without a strong backbone, it doesn’t matter how engaging a company’s customer interactions are. Even leading OEMs are building creative partnerships, offering everything from edge to cloud-as-a-service (e.g., HP’s partnership with Google, offering hybrid cloud as a service). HCL’s OEM microvertical addresses this challenge.

Talk to us about how we can help with analytics and IoT, automation and CI, software engineering, cloud, SaaS, VLSI, and embedded system applications systems engineering.

Online And Platforms

Business goes digital. As global markets migrate to the digital space, the vendor’s and consumer’s physical locations have become completely irrelevant. And because digital platforms empower users by enabling user-generated content, the relationship between vendor and consumer has become a one-on-one relationship that unites consumer and vendor in delivering individual experiences.

Make digital-led business transformation a reality through the power of platform innovation and application modernization. The Digital Platforms & Applications unit brings to the table more than 15 years of deep experience in designing and implementing API-first, modular, open, light, highly-available, and business-ready platforms across all major industries and domains.

Talk to us about modern application development, marketing and engagement platforms, enterprise productivity, business efficiency platforms, and application modernization.

Semiconductors

Semiconductors are foundational enablers of all technologies that drive the global economy. The increasing adoption of technologies such as Cloud/Edge Computing, AI, Industry 4.0, and 5G networks in various industries continues to shape demand. The need to consolidate to gain competitive advantage and scale presents operational and strategic challenges, therefore, CEOs are looking at their technology leaders to scale efficiently, innovate at the speed of their customers, and enable the business to outpace their competition.

Talk to us about application maintenance services, enterprise technologies, sales and marketing, tech support across professional services, and supply chain, ensuring agile and competitive effectiveness.

Software / ISV

There's no doubt, the world runs on software. But it goes beyond knowing how to write code. An agile approach with a vigilant eye on security ensures that software is stable and useful to the end-consumer. The IoT revolution has shifted value away from traditional hardware to software and solutions. Every type of company has a software company running inside of it, and making sure it all flows together is an ongoing challenge.

Talk to us about how we can help you with digital transformation consulting, product engineering, mobility and cloud solutions, cybersecurity, software product testing, technical and customer support, data engineering, and more.Services

Application Services

Realize the true benefits of your technology investments by aligning IT service offerings with business goals and strategies. Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full life cycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs.

Infrastructure and Hybrid Cloud Services

Adopt best-in-class, next-generation hybrid data center management architecture to enhance agility and allow IT the freedom to create united and secured data center services and experiences for users. HCLTech has been at the forefront of implementing cloud and virtualization technologies, assisting enterprises to drive business growth and enable superior digital experience.

Engineering and R&D Services

Accelerate product development by leveraging the latest technologies, monetize product services, and provide immersive customer experiences. From product blueprinting to support, from software or hardware to mechanical, HCLTech’s engineering services has helped more than 330 organizations develop and launch more than 1,000 market-leading products across various market segments. Today, HCLTech works with 65 of the top-100 R&D spenders in the world.

Cybersecurity

Tech companies need to adapt and evolve to meet security challenges and inspire business confidence. At HCLTech, we enable this through our Dynamic Cybersecurity Framework that helps you move from a “Static” to a “Dynamic” posture to deal with an ever-escalating threat landscape.

Digital Process Operations

To remain competitive in the shifting technological paradigm, businesses are leveraging digital technologies such as automation, analytics, and IoT. HCLTech Digital Process Operations (DPO) is collaborating with Tech customers to reimagine the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and business performance.

Digital Workplace

Enable a new digital workplace for your organization with infrastructure services such as workplace support services that are sensitive to user profiles. We offer professional, consulting, and operational assistance to transform BYOD, mobility, desktop delivery, collaboration, enterprise networks, end-user services and experience management, and user support environments.

Intelligent Tech Support (ITS)

Modern organizations are constantly struggling to manage time and cost efficiencies, while supporting existing products. We realize the potential of intelligent and predictive analytics to revolutionize the support pipeline. We recommend an amalgam of support best-practices and next-gen technologies to optimize customer service.

Professional Services as a Service (PSaaS)

Get the benefit of professional services delivered at scale, and additional services, industry expertise, and software that only a few software vendors can match. PSaaS allows software vendors to focus investments on their competitive strength and core needs of customers while reducing OpEx. For example, leveraging our Enterprise Studio model, we provide PSaaS for Broadcom Enterprise Software and Symantec.

The digital revolution today demands Industrial Manufacturers to adapt and develop leading edge ‘operations and supplier collaboration’ ecosystems. This includes the need to develop smart products, roll out platforms for collaboration leading to reduced cost and enhance service capability.

Also, ever-evolving complexities in buyer behavior and competitive pressure make it imperative for Industrial Manufacturing companies to explore new opportunities of incremental revenue growth. Now, this takes a leap from traditional interaction with customers, which takes place only at the point of sale and service to a ‘consistent customer experience’ across the complete buyer lifecycle enabling customer discovery, evaluation and loyalty.

We help Industrial Manufacturing companies navigate the current dynamic landscape to deploy cutting-edge solutions that help to innovate and ensure profitability. We, through our Digital consulting, analytics and IoTWorksTM practice have the expertise of delivering solutions that allow manufacturers to provide value to their customers. We deliver industry-specific services and solutions to our Industrial Manufacturing clients, enabling them to achieve greater visibility into their traditional supply chains and to optimize the processes, thus, leading to reduced cost, improved productivity process transformation, and enhanced customer experience. We work with seven of top 15 Industrial & Process Manufacturing companies and with our expertise in digital technologies help our customers stay competitive in today’s competitive marketplace.

MVision FrameworkThe MVision framework re-imagines manufacturing and is primarily built on four tenets that focus on enabling Industry 4.0 aspects to drive business growth and improve the bottom line. It is empowered by the nucleus at its core and ensures it delivers a smart ecosystem for Industry 4.0. Besides, it also enables the clients to create and design sustainable agile engagement models to address the impending needs for digitization, automation, and commercial engagement models while creating sustainable technology and business operation centers.

• MVision4Business
• MVision4Digital
• MVision4Operations
• MVision4Engineering

MVision Nucleus

MVision Nucleus is built to help empower manufacturing clients to benefit from unprecedented levels of digital adoption for scaling effectively to become data-driven and insightful organizations. Leveraging accelerated services across various technologies and solutions, it helps clients align to the Industry 4.0 adoption. The MVision Nucleus—through HCLTech’s automation, AR/VR, and other smart solutions, such as IT/OT integration and UX/UI services—has been helping manufacturing clients change their traditional landscapes.

Customer expectations of faster, hyper-personalized, and assisted self-services have spiraled to new heights in this era of digital adoption. New business models are democratizing innovation in the industry and insuretechs are upending yesterday’s success strategies with value added services and disrupting businesses across the insurance value chain.

While carriers are grappling with the potentially conflicting needs of reducing tech debt / managing legacy ecosystems while enabling the new business models, many of the core technologies have matured to support this need.HCLTech has defined a set of capabilities needed to manage this new paradigm through the “Insurer of the future” construct. This is enabled by HCLTech’s Novus insurance offerings consisting of IP/products along with the insuretech partner ecosystem.

The Life Sciences & Healthcare industry is witnessing a dramatic transformation, and “convergence” has emerged as a pivotal focal point. Convergence of the entire ecosystem, including pharmaceutical companies, payers, providers, and other intermediaries, with the patient at the center, is driving this journey. There is a definite shift from the outdated fee-for-service models to a more patient-centric, value-based, and affordable one.

The players in the ecosystem are constantly on the lookout for making meaningful and creative use of technology to bring together applications, infrastructure, and IoT-enabled devices. They strive to offer unique and digital solutions to patients, ensuring a seamless and affordable healthcare experience.

For 10 years, we have been a ‘partner of choice’ for leading Life Sciences & Healthcare companies. Our clients include 10 top 20 pharmaceutical companies and seven leading medical device firms. We believe that the convergence of the ecosystem is the future and are consequently working to create unique customer experiences. This involves innovative orchestration of holistic and end-to-end offerings, including IoT, Digital, Analytics, Applications, and Cloud services.

Life Sciences enterprises are looking towards technology companies to understand how creatively they can deploy next-gen avenues, including:

• Automation, application modernization, and infrastructure landscape to make it lean and agile with an optimized cost blueprint
• Advanced, predictive, and prescriptive analytics to generate meaningful insights that facilitate decision making
• Digital strategies leveraging IoT, Digital, and SMAC technologies for building highly scalable Connected Digital Health Platforms, which ensure better patient/caregiver connectivity, issue resolution, adherence level improvements, and enhanced brand value and market share.

We realize that these challenges have not changed over the last decade. They differ based on the specific growth cycle of the companies.

For instance, Life Sciences companies in the low growth phase of the industry life cycle, due to patent expiry, would emphasize reducing operational expenses. However, a pharmaceutical company in the high growth stage would focus on patient-centricity/disease management, launch excellence, and market access.

Our Approach

We add value to our customers with a unique problem-solving approach called the DDD (Discover-Design-Deliver) paradigm.

The reality is that clients do not have sufficient time to spend on different phases of the problem-solving journey with corresponding vendors. Life Sciences companies are increasingly looking for truncating this process and want an integrated end-to-end approach with a single vendor to minimize hops, maximize productivity, and accelerate product launches and go-to-market.

We work with a number of leading pharmaceutical companies, adding value to each of these 3 phases –

• Discover Phase - We engage with customers in moving beyond the traditional value chain processes and discover problems or consumer-level challenges through a unique ‘persona-based’ value discovery exercise.
• Design Phase - We deploy the Design Thinking framework, a set of tools and a mindset for problem-solving based on “empathy”. It’s an approach of creatively combining rational, functional, and emotional needs of the users for delivering “Unique User Experiences”. This is based on user’s needs, behaviors, constraints, and operating contexts. Our Design Thinking is powered by a strong combination of Automation, Internet of Things (IoT), and Artificial Intelligence (AI) solutions. The focus is more towards reframing business problems and designing a human-centered and experience-centric platform solution that is both agile and scalable.
• Deliver Phase - We follow “platform-centric” and “As-a-Service” delivery models. Additionally, we offer Plug & Play of Products, Application Development & Maintenance, and Hosting & Business Services to deliver more business aligned solutions to customers.

We have extensive experience of collaborating and leveraging our robust partnership ecosystem with leading product and technology vendors. This helps establish end-to-end integrated platform services, enabling Life Sciences clients to reimagine their IT landscape and transform them into next-gen platforms for all critical functions across the value chain, comprising:

• Next-gen research platform
• Next-gen clinical platform
• Connected and digital healthcare platform for patients
• Contract manufacturing and quality platforms

Media and entertainment companies are being impacted by several  emerging trends such as digitalization, multi-platform content consumption and the omnipresence of social media. In addition, the proliferation of connected devices has generated data in immense volumes. Organizations are now striving to manage and analyze this data to extract actionable insights. They are increasingly looking to embrace tech modernization while simultaneously focusing on their relationship with customers.

In response, HCLTech has designed its digitalization services to enable technology-led transformation of business processes. Our services for digital media firms have the ability to bolster customer relationships and build future-ready infrastructure that allows a single view of data across the organization.

We are a one-stop partner for our customers when it comes to digitalization. Our ‘Collaborative Digital Enterprise’ model spans every facet of our customers’ requirements, from supply chain optimization to end-to-end cloud-based models. Our ALT ASMTM framework uses a “proactive obsolescence” approach to help clients minimize operational costs while maximizing revenue.

Our deep domain expertise and micro-vertical strategy help craft domain-specific solutions for media and entertainment enterprises:

• Publishing - newspapers and magazines, education, and business information services
• New media - broadcasting, cable, and music
• Lifestyle - gaming, hospitality, and sports and leisure

We have over 10 IPs and frameworks in this sector to help our clients optimize their value chains. Our Digital Media & Publishing Lab offers cutting-edge solutions to simplify several operational aspects:

• Content life-cycle management
• Digital rights management
• Access and entitlement
• Digital asset management
• Collaborative environments
• Cross-media advertisement management
• Vertical search

In the last 10 years, we have collaborated with four top-tier publishing companies, two gaming solution giants, three global music conglomerates and two leading casinos. Currently, we are ranked as a leader among publishing IT service providers in India.

HCLTech partnered with a leading music company that wanted to develop two capabilities — acquiring rights and deploying unique features to boost music demand. To meet these strategic goals, the client needed enhanced visibility, supply chain optimization, and OPEX reduction. HCLTech offered a wide range of solutions, from mobility services to rights management services that were leveraged to streamline its existing IT systems.

Content Services

Streamline production, management, and distribution of content for optimized workflows, integrated assets, and rights administration.

CRM & Personalisation Services

Enable a unified view of customers to drive user experience and facilitate effective cross-selling.

Unified Advertising Services

Create and publish panalized advertising campaigns on multiple platforms and consistently monitor their performance.

Mobility Services

Leverage mobile technology to deliver unique proposition to “connected consumer” and improve enterprise productivity.

Next Generation User Experience

Implement a holistic multichannel strategy for a range of services, from channel experiences to program planning.

Digital Media Services

Drive effective content management through an integrated and streamlined digital supply chain.

Our vision is to enable the natural resources industry adopt a ‘Synchronized Digital Mining’ information strategy. This supports a dramatic improvement in mining efficiencies, and reliable production to overcome the challenges of fluctuating commodity prices, escalating costs, and diminishing shareholder return. HCLTech’s industry solutions will enable clients make this radical shift as they experience the change that is powered through the “Mineral Resource Throughput Management” methodology.Solutions

Synchronized Digital Mining Solution

Gain control of unreliable production across the product value chain, and maximize value through a sustainable, synchronized digital mining system.

As-A-Service Model

The mining solution and/or its components are cost-effective and made available through the ‘as-a-service’ model.

Mine-To-Market Solution

An end-to-end solution that can be deployed rapidly in months instead of years and can be implemented on an as-a-service basis.

Mining Analytics

Bridge digital integration and big data gaps through a ready-to-use mining analytics service platform that delivers business analytics to a client’s business users.

Mining Solution On SAP

A stable solution based on a proven mining solution in SAP, which covers all enterprise processes and can be deployed within less than 6 months on an “as-a-service” model.

Reserve Management

A solution created with MineRP and Exxpleo helps in automation, integration, and standardization of mine technical systems data into the value chain and reserve economics of the mining business.

Mobility Services

The mobility platform supports our mining solution and helps introduce productivity,user adoption, and greater efficiencies into a client’s organization.Services

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. Read More

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.Read More

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.Read More

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.Read More

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More

The Oil and Gas (O&G) industry is now recovering from weak prices, asset alignments, and productivity efficiencies. However, it still faces fundamental challenges such as competition from non-fossil fuel resources, overhung regulations, sustainable cost efficiency in over- and under-supplied markets, capital discipline, and asset maintenance.

The processes and systems involved in exploration, production, refining, and marketing in the Oil & Gas industry are highly complex, capital-intensive, and require state-of-the-art technology. Needless to say, the O&G companies are pressurized to adapt to the dynamic technological advancements and boost productivity, while keeping costs under control. This urgently calls for a higher-than-ever degree of collaboration and data-driven decision-making to optimize costs and maximize organizational effectiveness and operational efficiency.

HCLTech understands the unique Oil & Gas value chain and provides solutions spanning complex engineering in the upstream and customer responsive business solutions in the retail and marketing segments. Our domain-rich experience and capabilities in digital transformation, IoT, automation, analytics, and artificial intelligence help unlock value for organizations in their transformation journey. HCLTech is a renowned name in the niche area of business benefits-led outsourcing programs with the ability to offer committed year-on-year productivity on not just IT SLAs and KPIs but also on the key indicators that drive Oil &Gas companies.

Solutions & Services:

• Asset Integrity Management
• Worker Safety Solution
• Cloud Adoption and Enablement in Upstream
• IoT-based solutions
• Engineering Services

Solutions

IAIM

Asset Integrity Management (AIM) has always been acknowledged as a key strategy for operational organizations. Several drivers such as process compliance, increased commercial, regulatory and environmental focus, recent high-profile incidents, and increased pressure to maximize asset utilization have contributed to AIM becoming a critical strategy for operationally intensive organizations.

Worker Safety Solution

HCLTech’s IoT WoRKSTM in collaboration with IBM and PRESISTEM S.L. (Angel Helmet) has developed the Worker Safety program. It’s a novel cloud-based solution that enables safety of occupational workers in the mining, construction, oil and gas, transportation, logistics, and other industries. Engineered to reduce workplace hazards, it is a big step toward making risk-oriented occupations safer for everyone concerned.

Logistics Fleet Analytics

HCLTech’s solutions are built in partnership with SAP, addressing challenges faced by oil and gas companies in logistics. Solutions focus on improving delivery schedules and optimum utilization of vehicles and drivers along with regulatory compilation. Customers benefit through transparent operations, reduction in operational costs, reduced returns, and an increase in efficiency.

IMRO

iMRO® is SAP and HCLTech’s industry solution add-on for Maintenance, Repair, and Overhaul/Operations (MRO). As an SAP complementary software product, it extends SAP ERP MRO for any company maintaining a complex, expensive, and regulated asset such as oil and gas enhancing asset utilization

Engineering Services

Our expertise in engineering can cater to diverse product engineering needs of the O&G industry, including products for subsea systems, drilling, turbomachinery, and sensing and measurement.

Digital Workplace

HCLTech offers professional, consulting, and operational assistance to transform mobility, desktop delivery, collaboration, enterprise networks, end-user services, experience management, and user support environments. HCLTech envisages a new-age workplace for your organization and strives to offer infrastructure offerings such as workplace support services sensitive to user profiles.

Cloud Adoption

Whether you are looking at putting together a hybrid cloud services platform to run your digital applications or to revamp sizeable portions of your current IT infrastructure, HCLTech has the expertise, experience, tools, partnerships, and the credentials to design, select, build, and integrate services with modern hybrid and multi-cloud computing solutions.

Cybersecurity

HCLTech’s “Dynamic Cybersecurity Framework” helps customers move from a “static” to a “dynamic” posture to deal with an ever-escalating threat landscape, offering a full spectrum of services.Services

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint™ to power the Digital transformation journey. 

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise.

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. 

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. 

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. 

Today, governments face a lot of challenges to provide effective and efficient citizen services as they look for new and improved ways with increased transparency, and enhanced public safety and productivity.

HCLTech’s innovative iGOVERN® solution aims to transform the way unemployment insurance (UI) claims and corresponding IT services are provided to the citizens. It enables easy adoption of changing federal legislations and UI processes, along with rapid technology implementation.

The iGOVERN® solution enables smart governance by facilitating “government-to-citizen” connection. Having dedicated technical and functional Centers of Excellence (CoEs) and a history of successful government engagements, it offers business-led solutions architected by domain experts and perfected in local development centers in the US.

To know more about the services, please get in touch with mega-lt@hcl.com.

Solutions

iGOVERN® Unemployment Insurance

Cloud-based + hybrid implementation

Digital identity

Enriched user experience

Cybersecurity

Data visualization

Robotic Process Automation (RPA)

Artificial Intelligence

Citizen services

Services

Based on the core principles of citizen-centric pillars of our offerings

Citizen first

Direct government-to-customer interface

Open to feedback with immediate and continued improvement

Transparency and accountability in all transactions

Improved quality of service

Productivity improvement

Highly scalable cloud-based implementation offers optimized efficiency

Visually appealing and responsive UI provides mobility of accessing the application on any device

Robotic process automation accelerates time-to-value, reduces human errors, and offers enhanced performance

Facilitates paperless working and workflow automation

Compliance and integrity

Advanced data analytics

Fraud detection, prevention, and management

Reduced costs

Inter- and intra-agency collaboration for easy processing

Maximize existing investments

Proven and tested solutions

State-of-the-art technology

Green IT

Reduced paperwork

Data center optimization

Virtualization

Remote working capabilities

Reduced real estate needs

The retail industry is witnessing a paradigm shift. Rapidly evolving technologies, changing customer expectations, and emerging digital firms are driving widespread disruption. Clearly, from a plethora of new products, markets, and customer segments to the burgeoning expansion of sales and marketing channels (like mobile and social commerce), retail is at a tipping point. Customers are now demanding rich shopping experiences that are personalized, hyper-connected, and engaging. Additionally, several forces are revolutionizing the landscape: the explosion of data and connected devices, software defined infrastructure, cloud enabled as-a-service and experience, and outcome-driven digital platforms. This makes it imperative for retailers to showcase agility in tech adoption and business process optimization.

In fact, 21 CE organizations are recognized by five key tenets: experience-centricity, outcome-based, agile and lean-focused, service-oriented, and ecosystem-driven.

However certain challenges remain. These include lack of business models, siloed applications, and the inability to deploy new technologies. These impede the delivery of a seamless, omnichannel shopping experience. To overcome these obstacles and future-proof businesses, a robust and end-to-end strategy is the need of the hour.

Solutions

Retail Connect

Mobility solutions that incorporate latest technological trends such as NFC, coupons/payment, geo-fencing alerts, etc

Food Safety And Traceability

Our Track and Trace solution helps in ensuring compliance with food safety regulations with complete visibility of supply chain

Portfolio Optimisation

Make informed decisions by analyzing your competencies and gaining insights across the IT landscape and business value chain

OCEAN

Analyze your existing business process and identify the areas of improvement

Retail Enterprise Collaboration

Enhance the quality of communication, the speed of collaboration and employee engagement

Integrated Retail Planning

Integrated Retail Planning framework helps align your supply chain and merchandize plan with long term business strategies

MyStore Dashboard

The real-time IT and business monitoring solution which helps you obtain actionable insights

Mappin

Mappin is a browser based tool that helps smoother onboarding of trading partners

Vendor Audit And Compliance

This tools empowers you with end to end visibility of vendors compliance and execptions

BlinkE-On Demand Ecommerce

Enhance your digital business in cost effective and agile manner using our BlinkE architecture

Real-Time In-Store Insights

Reimagine in-store experience for the next-gen shopper

Services

Digital and Analytics

Our Digital & Analytics services help design and build key platform components of our customers’ Digital-Technology-FootprintTM, powering their Digital transformation journeys. Read More

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services, delivering measurable business outcomes. These experiences will have an increasing role in differentiating enterprises and helping them become a 21st Century Enterprise. Read More

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services. This ensures a unified approach to developing the right solutions for their business needs. Read More

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.Read More

Infrastructure Services

Our Infrastructure Management Services carry some of the most impressive credentials in the IT vendor landscape. We have not only executed complex global IT transformation exercises but have also helped run efficient IT services for over 300 of the world’s leading companies.Read More

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with over half of the top 100 R&D engineering companies across the world. Read More

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More

Today’s service providers are confronted by radical changes to their business environment, and while they have been largely working to create leaner operations, the mechanics of doing business has changed over the years leading to transformations in the business model. CSPs are fast transforming themselves from a legacy communication service provider to an IP broadband, cloud and IT platform provider with greater focus on a business segment. The traditional services would now contribute to roughly 38% of the total business and the focus would be more on the next gen services which would include hi-speed internet, wireless, OTT/IPTV, IoT, hosted VoIP among others. Every wave of innovation gives opportunities to rebalance strategies. The CSPs should adopt a four pronged strategy to regain the market position.

Services

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. 

IoT WoRKSTM

At IoT WoRKSTM, we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a 21st century enterprise.

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. 

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world.

Solutions

Customer Experience Management (CEM) 360

Leverage CEM 360 to achieve quantifiable business outcomes through the digital transformation initiatives

Big Data Analytics

Our data-driven strategies help our clients innovate, compete, and gain value

App Modernization

We offer modern application development and platform engineering services to make digital transformation a reality through the power of APIs, Cloud, Analytics, Micro-services and DevOps

Transfer Management Workload

Our Digital Process Operations Telecom Practice supports front-end and back-office processes across Wireline, Wireless, Mobile, Cable, VoIP, and TV service lines

Enterprise Function As A Service (EFaaS)

Move your enterprise functions to the "Best-in-Class". HCLTech’s EFaaS™ (Enterprise Functions as a Service) gives you the competitive advantage you need

Next Gen Network Services

Using best-in-class industry practices and operational expertise, we are adding value to enterprise networks in order to drive further efficiency

The travel, logistics, hospitality, and transportation services industry is witnessing large-scale shifts and changes.

Logistics competencies grew by leaps and bounds in the 1990s. However, the landscape in the digital age is vastly different. The internet has unleashed an immense potential to communicate and collaborate, giving rise to advanced travel management software and tools. Meanwhile, there is a tremendous surge in supply chain velocity, while the transport software segment evolves in tandem. This leads to reduced costs through information sharing and synchronization between trading partners and transportation service providers.

As a result, companies are re-envisioning existing frameworks, processes, and systems around transport and logistics management – leading to a holistic overhaul of operations and strategy. The objective is to harness the power of digital in order to drive down costs, enhance supply chain integration, and increase market power through customer fulfilment.

The travel segment, including but not limited to airlines, airports, travel intermediaries, cruise liners, and car rentals is witnessing an upturn. Passengers today want prompter and better services at cheaper costs. Therefore, it has become imperative for travel companies to provide differentiated offerings which also ensure greater market share.

HCLTech is committed to the travel business by applying technology at the forefront of customer experience. With a focused approach towards pertinent business processes in the industry, we envision a partnership with our clients and help them achieve optimum value from technological investments. We aim to maximize RoI by mapping processes to applications, infrastructure, and databases, thereby eliminating redundancies and cost overrun.

Services

Digital and Analytics

HCLTech Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. 

IoT WoRKSTM

At IoT WoRKSTM, HCLTech helps create entirely new services that deliver measurable business outcomes. These services will play an increasingly vital role in differentiating enterprises and enable them to become a next-generation enterprise.

Application Services

HCLTech’s applications business allows clients to work with different partners and still have a unified approach to develop the right solutions for their business needs with our systems integration consulting services. 

DRYiCETM

DRYiCETM is an organic IP based software division of HCLTech that focuses on building products for transforming and simplifying IT and business operations by leveraging AI and Cloud.

Infrastructure Services

HCLTech Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies.

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world.

Digital Process Operations

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. 

Solutions

IMRO©

A SAP based end-to-end industry solution for Aircraft Maintenance, Repair and Overhaul (MRO)

Digital Crew

A digital on-board platform that enables passenger management, On-board CRM and optimized crew operations

Digital Airport

A digital platform for building self-serviced, smart airports of the future for digital airport experience

Logitrack

An IoT based solution for 3PL's and freight forwarders for end to end supply chain visibility in real time

Smart Warehouse

An IoT based solution for next-gen warehouse management - location optimization, order management and slotting

Smart Postbox

An IoT-based solution that sends out automatic alerts about number of posts in the mailbox for efficient operations

SalesWorkx

A real-time analytics solution for 360o operational insights on customer relationships

Single View Of Customer

A framework that integrates customer data from multiple systems and creates unique identity for each customer

IHMS

A mobility solution that uses beacon technology for providing location based services and personalized offers

After building powerful, immersive, experiential platforms and infrastructure for more than 50 global customers, we understand that digital is a journey into a fundamental business transformation that begins with reimagining existing business processes and user experiences. Our team of design-thinkers & industry-process experts help our customers break down barriers by combining deep knowledge of business processes with user-centered design principles – to visualize the potential of digital technology truly.

But our process is unique because we are never ideating in a bubble. Digital Business architecture, Technology platforms, and Data Innovation make business transformation a reality. HCLTech's Digital Business Services bring its entire gamut of expertise – from consulting to implementation – to ensure that digital journeys can enable an end-to-end IT transformation.

We believe that every enterprise has a unique DNA. We help amplify this uniqueness through the power of digital technologies and analytics.

Today, enterprises are on a rapid digital transformation journey to drive new business models, enhance customer experiences, and maintain a consistent competitive edge in this fast-evolving market. To keep pace with this change, a robust foundation of infrastructure and operations is critical. HCLTech’s Digital Foundation services lay the bedrock of this digital transformation journey.

Our offerings help businesses adopt digital technologies at the core of business transformation. These combine core infrastructure and next-generation digital services that pivot around hybrid cloud, digital workplace, software-defined networking, cybersecurity, unified service management, and intelligent operations. Our clients leverage these services to develop long-term, enterprise-wide digital transformation and address their current needs and future goals. HCLTech’s Digital Foundation is uniquely positioned to help you extract maximum business value from your digital investments.

With our Digital Foundation services, we empower you to achieve:Resiliency:

• Efficiently operate, grow, and thrive your business in favorable and altered business environments
• Transformative growth: Evolve your business to generate exponentially better and more profitable outcomes and succeed in the modern digital world
• Maximize efficiency: Achieve agile delivery with guaranteed cost savings and enhanced customer experience powered by new-age solutions and hyper-automation

Services:

Hybrid Cloud Services

Our next-generation data centers with autonomics and orchestration capabilities aid in creating unified experiences. 

Digital Workplace Services

Our digital workplace strategy, solutions, and services bring together technology, people, and culture to build a workplace that boosts productivity, engagement, and positivity.

Next Generation Network Services

We enable business transformation and strategic alignment of Next-gen enterprise networks, making them lean, agile, experience-centric, and outcome-based.

Service Integration & Management

We design and build a suitable SIAM model using our accelerators while implementing and integrating multiple vendors. 

Cybersecurity

We help companies Identify, understand and manage security, risks, and compliance.

Digital Foundation Consulting

We enable organizations to benefit from the right technologies with our approach to combining digital solutions, people, and processes – transforming them into resilient and adaptive enterprises. 

Solutions:

WorkBlaze

Provides a unique User Experience Index (UEI) across devices, applications, and networks to bring proactiveness to the ecosystem, enhance employee experience, improve productivity, and reduce the IT-user gap.

VelocITy

Offers benefits such as business productivity, agility, and faster time to market with HCLTech’s innovative framework for end-to-end service delivery of hybrid and multi-cloud solutions, taking into consideration people, processes, and infrastructure.

Nucleus

Enables enterprises with a methodological roadmap helping them approach vertical-specific use cases from a technological, industry, and business perspective covering a unified, secure, and automated network tech convergence from the end-user to the network edge.

Cloud Security-As-A-Service (CSaaS)

Provides comprehensive security to enterprises’ hybrid and multi-cloud environments addressing all kinds of cloud applications, viz. SaaS, IaaS, etc., are hosted anywhere, on a public cloud environment or private cloud/on-prem data center.

SmartPaaS With CARE

Addresses all the aspects of Modern Ops with CARE (Cloud Application Reliability Engineering) and helps enterprises increase the overall reliability of their core IT systems and reduce downtime, improving operations significantly.

Transport Independent Site (TIS)

Makes enterprises' branch-to-cloud networks truly transport agnostic and ready for the digital age with is an SDWAN framework that synergizes off-the-shelf SDWAN solutions together with a repertoire of edge and ‘network on-demand services.

Technology is fast changing the fundamental nature of businesses.Organizations which were once world leaders in their space are now giving way to new age technology-led innovative business models led by next-gen dynamics. Changing business landscape and evolving customer expectations is disrupting the erstwhile traditional cost/labour arbitrage BPO services. 

Legacy processes are getting streamlined through innovative process centric methodologies to make them more standardized, agile, and lean. To remain competitive in the shifting technological paradigm, businesses are leveraging digital technologies like automation, analytics, and IoT. AI & machine learning is augmenting humans to create digital workforces of tomorrow. The objective is to reduce costs, manage risk & compliance, provide sustained profitable growth, and create superior customer experience enabling them to transform to the enterprises of tomorrow.

To help businesses address the changing industry paradigm, HCLTech Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and business performance. 

Our Process-First, Technology-led Digital Operations approach helps organizations better manage their overall goals. Our approach focuses on helping organizations redefine their traditional inverted operations pyramid to an upright three-stacked digital operations pyramid.

Accelerators And Enablers

3 lever Business Process Modelling (BPM)

Robotic Process Automation (RPA)

Analytics

Toscana

EFaaSTM

Three Line of Defense Model

Transition Management Academy (TMA)

Quality and Compliance Framework

EXACTO™

Horizontal Services

Finance & Accounting

Our capabilities encompass smart process design, intelligent operations framework, focus on compliance, required visibility & controls, and embedded analytics through the use of state-of-the-art technologies, including Robotics, Smart device solutions, thereby achieving the vision of modern-day CFOs.

Supply Chain Management

HCLTech’s advanced SCM Services facilitate intelligent decision-making and help you optimize and streamline supply chain functions, building an agile ecosystem through automation.

Digital And Content

A holistic digital marketing and content solutions across marketing channels, markets, languages and content types (owned, paid, and earned). Our proven capabilities in technology, business transformation, and managed services, coupled with unique partnerships, deliver personalized experiences in constantly evolving physical and online environments.

Automated Product Support

As an organization focusing on next-generation technologies, we are reinventing the product support realm through the power of cognitive intelligence, robotics and virtual assistants.

Cognitive Automation

HCLTech is dedicated to solving industry-level problems using next-gen Artificial Intelligence, Machine Learning, and Computer Vision techniques with seamless integration with RPA. Automation of complex, unstructured tasks requires cognitive skills, and rule-based, structured tasks are automated through RPA. This enables end-to-end enterprise automation, which we call Cognitive Automation.

Digital initiatives dominate the priorities of organizations today as they battle to keep up with rapid change, competition, and customer expectations brought on by Cloud and other new-age technologies. Whether it is to modernize old infrastructure or build new, connected products and services, digital transformation using Cloud is imperative.

Across industries, enterprises are looking to quicken time-to-market by leveraging the engineering and R&D ecosystem in the form of external partnerships, acquisition of new capabilities, and concentrated investments in Centers of Excellence (CoEs).

With our Engineering and R&D Services (ERS), HCLTech showcases its deep engineering roots and competence through its ability to accelerate digital product development with Cloud-enabled intelligent and autonomous capabilities for clients across engineering, manufacturing, supply chain, and services. ERS leverages more than 60 solution accelerators and next-generation technologies such as Cloud, IoT, AI, augmented reality, virtual reality (AR/VR), and autonomous vehicles.

With experience and best practices gained from working with more than 330 businesses, ERS has helped clients to bring more than 1,000 products to market successfully. It is highly regarded as a thought leader in digital engineering technologies and offers its clients:

Technological depth with new-age digital technologies such as Cloud, IoT, AI/ML, AR/VR/XR, 5G, plus solutions and technologies for autonomous vehicles

Solutions-driven approach across automation, analytics, platform, and sustenance with patents, including 2000+ patents on IP-based solutions

World-class infrastructure and labs for product engineering and testing

We have a strong innovation culture, resulting in IP and strategic innovations while leveraging alliances, start-ups, and key academic research for co-creation with clients. Our engineering labs are dedicated to developing robust Cloud-enabled solutions that help clients quickly influence the overall product ecosystem. Investments in more than 100 engineering labs (environmental compliance, certification, and benchmarking), and over 100 client development- centers and Centers of Excellence (in niche areas such as industrial design, high-performance computing, automation, imaging, big data and analytics, and others) enable us to deliver comprehensive digital engineering services from concept to market for client products and platforms across domains.

Accelerating time-to-marketServices

We partner with global enterprises to accelerate product and platform development by leveraging the Cloud and latest digital technologies to monetize product services and create world-class customer experiences.

End-to-end engineering R&D services portfolio

Accelerating time-to-market and monetization of products and platforms for global enterprises

Product engineering

Product R&D and Sustenance

Key propositions

Product Lifecycle Management

Embedded Software Engineering

Hardware & VLSI Design Engineering

Software Product Engineering

Verification & Validation

Product Sustenance

Consumer Technology Services

Cognitive Product Support

Digital engineering

Creating smart, intelligent, connected products and manufacturing processes

Key propositions

Digital Platforms

Cloud Engineering

Digital Thread/Twin

Digital Manufacturing

Data Engineering and AI

Silicon Platform Solutions

SemiCloud

5G Services and Solutions

Digital Commerce

Sustainability Engineering

Operational technologies

Modernizing manufacturing infrastructure and processes

Key propositions

MES/MOM

Agile Plant Engineering

Asset Modernization

Manufacturing Analytics

Connected Factory

Plant Cybersecurity

Enabling technologies