IBM Services on Improveo

IBM Services

At IBM, we do more than work. We create.

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Company Information

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Conpas Rating

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Website

https://www.ibm.com/consulting

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Overview

Groups

Number of Employees

10,001+

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Services Provided

Consulting

Capabilities

Industries

Serviced Businesses

Footprint

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Regions

Africa, Asia, Europe, Latam, Middle East, North America, Oceania

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Countries

Argentina, Australia, Brazil, Colombia, Czech Republic, Finland, France, Germany, Greece, India, Indonesia, Italy, Kuwait, Malaysia, Mexico, Romania, Russia, Singapore, Slovakia, South Africa, Spain, Thailand, United Arab Emirates, United States Of America, Uruguay

Footprint

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Regions

North America

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Countries

United States Of America, Togo

Additional Information

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Year of foundation

1911

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Structure

Public Company

Additional Information

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Year of foundation

1911

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Structure

Public Company

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Offerings

Problems we solve

The Critical Challenges We Were Built to Tackle

Enterprises come to IBM Consulting when the problems are too complex, the stakes too high, and the pace of change too fast for incremental fixes. We work with organizations that are struggling to move from isolated AI pilots to enterprise-wide value—and whose fragmented data, disconnected workflows, and inconsistent governance are preventing them from realizing any return on their AI investments. We solve for legacy technology debt that slows time to market and inflates cost, designing and executing cloud migrations and ERP modernizations that replace fragmented systems with unified, future-ready platforms. We address the challenge of unreadable, ungovernanced, and siloed enterprise data by building modern data foundations that make AI possible at scale. We help CEOs and their leadership teams navigate strategic uncertainty—whether that means reimagining a business model in the face of generative AI disruption, forging a sustainability agenda that satisfies regulators and shareholders simultaneously, or transforming customer and employee experiences that have fallen behind rising expectations. We tackle cybersecurity threats that move at machine speed, supply chains that cannot see or respond to risk, finance functions that still operate on manual processes, and HR organizations that lack the talent intelligence to compete. And for the enterprises of 2030—where AI will not merely enhance the business model but become the business model—we are the partner that helps organizations build that future before their competitors do.

Consulting Solutions By Industry

Automotive

Helps automakers accelerate digital transformation — electrification, autonomous driving, cloud connectivity, and AI-driven aftersales and supply chain strategy across the automotive value chain.

Energy & resources

Supports energy and utility organizations through cloud and data modernization, sustainability initiatives, and AI-driven solutions to accelerate the transition to a sustainable energy future.

Financial services

Combines strategy, technology, and industry expertise to help banks, capital markets, and insurance companies build smarter operations with AI — from mainframe modernization to agentic AI-powered contact centers.

Government

Helps government agencies modernize IT infrastructure, digitize citizen services, and adopt hybrid cloud and AI for public sector, defense, and social services delivery.

Healthcare & life sciences

Supports healthcare providers and life sciences organizations in improving patient experience, care delivery efficiency, and safe innovation through AI and digital transformation.

Retail

Helps retail organizations modernize operations, optimize supply chains, and deliver personalized customer experiences using AI and cloud technology.

Telecommunications

Helps telecom companies evolve into AI-powered "Techcos," improving network operations, customer service, and field operations through automation and agentic AI.

Consulting Solutions By Capability

Data & AI

Helps clients build the right AI strategy, curate enterprise data, and design, build, and scale AI and agentic AI solutions responsibly — from data foundations to trusted, governed AI outcomes.

Business transformation

Leverages digital technologies, AI, cloud, and cybersecurity to help enterprises reimagine operating models, drive sustainability, and achieve measurable business outcomes across the organization.

Business operations

Delivers industry-specific solutions across customer service, HR & talent, finance, and procurement operations, embedding AI and automation to improve compliance, efficiency, and measurable business impact.

Security services

A global cybersecurity consulting practice covering cyber strategy and risk, cyber threat management, and managed security services, helping clients manage risk and build cyber resilience across hybrid cloud environments.

Hybrid cloud

Provides cloud and technology strategy, application migration/modernization, product engineering, and managed cloud services — helping clients build secure, scalable hybrid cloud architectures and accelerate AI-driven transformation.