Aerospace Sector faces many transformations

Aerospace industry response to geopolitical tensions and pressure to meet sustainability challenges in a competitive economic environment is based on agility and adaptation 

The Aerospace Industry is one of Europe’s key high-tech sectors in the market, supporting more than 865,000 highly skilled jobs in Europe. It is, as such, an essential part of European sovereignty in Air Mobility and Space systems.

This sector is now facing many revolutions. Due to recent crisis, demand becomes more volatile, manufacturing means needs to become more agile and adaptative. Environmental requirements generate transformation to a sustainable aviation, fuel to hydrogen propulsion and new aerodynamic aircraft designs, but also build “greener plants”. Aerospace companies will need to develop new sources of revenue and identify new markets. Of course in this transition period, costs must be tailored to current trend and become more and more competitive.

On top of that Aerospace Industry has been heavily and directly impacted by COVID-19 crisis, resulting in aircraft delivery delay, issues on manufacturing and difficulties in the global supply-chain.

We cover the entire value chain of the Aerospace Industry

We will support your digitalization, helping the launch of new services, reinforcing cyber security, improving your supply chain resiliency, taking care of your environmental challenges, with a mandatory cost efficency.

Inetum, your partner of excellence in digitalization all along your business transformation, from production to customer services.

• Become a sustainable industry
• Make your supply chain more resilient
• Develop additional service business
• Secure digital transformation.

Benefits

For a more agile, resilient and secure industry​

We think globally and act locally. We provide a full range of Industry services capabilities and are able to support our clients in the construction of their Industry 4.0 Roadmap.​

We are able to deliver these services from all our Service Centres located in 27 countries.

We have delivered for some of our main customers results like:​

• Generation of new revenue through the creation of digital products and services​ 
• Planning optimization in complex supply chains​ 
• Reducing costs, time to design and time to market​ 
• Optimization of after-sales and customer-service costs 
• Increase the availability and productivity of assets​ 
• Implementation of CSR initiatives

Improve usage of technology to face the electric transition and reduce pressure on supply chains

Faced with significant environmental challenges and an unfavourable economic climate, the automotive market is changing rapidly. All players actively participate in it, both from a technological point of view (automation and connectivity of vehicles) and from the point of view of transport "consumption" modes (new ways of sharing, etc.) and of the use made of it (multimodality, etc.). In addition, environmental challenges naturally lead to changes in vehicle propulsion methods (hybridisation and electric/hydrogen).

As a result of the technological development of IT/OT, manufacturers and equipment suppliers develop products and create new services while also providing answers to customer requests. The Information System (IS) must therefore adapt to the ongoing changes of a domain that is undergoing a historic period of transformation.

Manufacturers and equipment suppliers are experiencing a digital transformation in which it is necessary to integrate the flagship innovations related to the processing of bulk data, AI and blockchain, new uses and technological developments in the automotive sector such as Connected/Electric/Autonomous Vehicles, while relying entirely on a Cloud infrastructure.

What's more, the development of consumer patterns and the demand for personalisation are reflected in a necessary shortening of the Time to Market (TTM), which manifests itself in an improvement in production times. The services provided must adapt to this race against time by implementing new work methods, project management, the implementation of new tools, the automation of processes and greater agility.

Finally, it is necessary to take into account an increasing demand for quality and safety, and increasingly sophisticated equipment, all with ever more limited production costs.

Towards greener, efficiency-focused and smarter production

We help manufacturers and equipment suppliers manage new industrial-production and data-processing systems effectively.

• A strategic partner that supports the digital transformation for all the IS components of car manufacturers and equipment suppliers:
• Put digital continuity into action in your connected factory projects (Factory 4.0) - from IoT implementation to production management (ISA 95 Standard framework) 
• Implement business process automation tools
• Manage your data from connected vehicles
• Set up a traceability system for stocks which are secured using blockchain technologyimproving customer relations through the increased digitalisation of the customer path – product customisation
• Introduce innovative solutions to improve Time to market, security and customisation in particular.

International presence, a personalized offer, efficiency and smarter production

We adapt our industrial and automated approach of IT operations to the specific features of our international clients.

• We help to get new revenue by creating digital products and services with pricing adapted to each customer.
• Digitalization allows reduced costs, time to design, and time to market.
• Optimized after-sales and customer service costs
• Administrative tasks will be reduced thanks to our solutions.
• Increased availability and productivity of assets
• Agile IT capable of quickly adapting to business needs
• International presence to support our customers in their global transformation while implementing solutions at the local level.

We are committed to your end-to-end transformation

Innovation, quality of customer service, operational efficiency, security, compliance… we help your business and IT teams to create value.

A digital transformation approach that combines banking-business expertise with solid IT capacities

Our business and IT experts support you in the implementation of digital capabilities, the use of your data, the adaptation of your processes, organisation al models and information systems for the development of new products and services, the improvement of customer relations, the improvement of operational efficiency, and the control of risks (credit, compliance, operational, structural and market). 

The capacity to support you in the transformation of your legacy systems

Our intimate knowledge of banking information systems as well as our tools, architecture and development capabilities have enabled us to assist major players in the European banking sector in the transformation, replatforming and APIisation of their information systems.

Innovation, digital capacities, industrialization and proximity to meet the challenges of the banking sector

Our knowledge of the banking business

Our teams bring together a solid knowledge of front- and back-office banking activities: account management, savings products, management of means of payment, loans, and market activities for both corporate and individual customers.

Our innovation, data and digital capabilities

Our teams can support both in the implementation of data and digital infrastructures and in the data usage development projects and the implementation of digital pathways. They rely on experts networks who master the best solutions in agile working modes, combining business and IT resources. We are partners of the Finance Innovation cluster, which enables us to develop privileged relationships with the Fintech start-up ecosystem.

Our knowledge of legacy banking ISs and our ability to support their transformation

On behalf of major banking players in the market, our teams ensure the management and development of large areas of banking information systems, and have developed offers for the development and transformation of these information systems.

Our model combines proximity to the customer and teams in 26 countries

We support the development of our clients in the banking sector in Europe, Africa, the Middle East and Latin America. Our unique and dense territorial network allows us to build a long-term relationship with all our clients.

Take on the challenges of transformation

We provide stakeholders in Chemicals and Life Sciences with digital tools to help them stand out in the global market.

The Chemicals and Life Sciences industry is first of all facing a globalization issue. Chemicals and Life Sciences rapidly have to adapt their supply chain to market stakes. There is an urgent need for real-time access to expert across the enterprise. ​

The industry is also confronted with a strict regulatory environment, focusing on safety, environmental compliance, and track and trace capability. The corollary of this is efficient access to document management processes. ​

Chemicals and Life Sciences Business is characterised by structural shifts in industry segments and in consequence agility to redirect strategy and capital, M&A and divestiture. In this context, Chemicals and Life Science players focus on margin, customer innovation and market differentiation in non-commodity. ​

Support your transformation on a global scale

We cover all your digital needs – whether historical or innovative – no matter where you are.

OUR PRESENCE​ 

Help global and international companies in their transformations while acting close to clients and ecosystems​​

HIGH-VALUE DELIVERY & CLIENT INTIMACY​ 

Industrialisation and automation approach of IT operations (from Design to Build & Run) with delivery models close to the local contexts of clients and projects (Streetshore)​​

GLOBAL COVERAGE IT SOLUTIONS & BUSINESS VALUE CHAIN​ 

From Legacy Systems to Innovative Solutions: Digital Platforms for R&D, Manufacturing, Supply Chain, Customer Services and Corporate Functions

Organizing the retail of the future

An agile and connected information system at the heart of digital retail challenges

Faced with a changing retail landscape, traditional retailers are encouraged to transform their operating model to face competition from pure players, meet the new demands of digital-fed consumers, and prepare for the trade models of the future.

We support your transformation from end to end

Inetum supports you through all the stages of your IS transformation.

Definition of business issues, translation into an IT roadmap, plan for cohabitation with your existing IS, urbanisation and enterprise architecture, OmniCommerce user stories, etc.

Search for new solutions, RFI, RFP

Definition of implementation projects, budgets, schedules, issues, governance, and methodology (Agile, DevOps, SAFE...)

Benchmarks of best practices in the sector, business, IT, start-ups

Implementation and steering of transformation programmes

Change management

RUN and evolutionary maintenance of all or part of your IS

Besides projects, Inetum supports economic management, modernization and the protection of existing assets.

Modernization of the application portfolio, APIs, connectivity

Rationalization and security of IT infrastructures: Cloudification, Hybrid Cloud, IaaS mode, PaaS mode, Cloud architectures, Impact on development models, etc.

Adapting the working methods of IT teams and their collaboration with business lines

Innovation in our DNA

Our FabLabs enable you to devise, model, test and industrialize innovative solutions tailored to your needs:

computer vision, blockchain, IoT, etc.

Inetum also develops solutions

Our Software division has a practice dedicated to supply chain and food production. Our software offer includes:

A complete ERP for Food Processing companies, suppliers to the mass distribution sector (Nutrition Health, Lu...)

Software for optimizing warehouse operations, from making appointments with transporters to optimising flows.

Cross-functional software for managing printed or paperless documents (Bdoc, Rflow) or TAM (Time and Activity Management: Chronotime Workplace).

A full spectrum of IS services, integration capability and software

Through its Consulting, Application and Infrastructure Services, Software Integration, Performance and Transformation, and Software business lines, Inetum covers the entire spectrum of services regarding information systems: Upstream of projects, the implementation, or the RUN of all or part of the information system; In project management as well as in project supervision; In specific development or software-package integration

► Our Supply Chain Software entity offers:

A complete ERP specialized in the business of mass-retail suppliers:

Codification, Legal, Product tracking constraints...

Forecasting Expertise, Replenishment, Production, Logistic, Distribution

Planipe Software: Inventory Optimization

Software for optimizing road traffic in warehouse areas (from carrier appointment to warehouse with safety management to warehouse planning optimization): OptiYard

 Stock optimization, thanks to advanced predictive algorithms: our customers see stock shortages halved, with a 15% reduction in stock.

Transport optimization tools (TMS) or complete warehouse management (WMS).

► Inetum's software catalogue includes cross-disciplinary software for the digitalization of employee relations (Chronotime Workplace), or the digitalization of multi-channel communication (Bdoc, Rflow).

► Our skills in software package integration cover all the functions of a retailer, from central purchasing or product design (SAP retail or fashion), to CRM (Salesforce, Microsoft), support functions (SAP, Oracle, Sage, JDE), shop tools, supply chain, etc.

► A specific BU specializing in the integration and maintenance of eCommerce websites (Magento, SAP Hybris, Sitecore, or specific developments).

A sector facing many challenges:

We want to provide public and private actors in the defense and security sector with innovative solutions to their digital challenges.

Faced with the deterioration of the international context and the insecurity linked to the spread of terrorism, States want to equip themselves with multiple, more efficient and broader capabilities to protect their population and their territory.

All public and private actors are therefore faced with the challenges of efficiency, innovation and digitalization as a lever for transformation. Their data and digital sovereignty must also be protected.

Therefore, all these actors are required to maintain and modernize their legacy systems while taking advantage of new technologies and innovation to renew themselves and fully exploit their potential.

Relevant, reliable and high value-added solutions

Actors in the defense and security sector have set the following goals :

respond to the growing security challenges ;

adapt to the requirements of the field and operational environments;

protect, control and transform their digital assets as well as protect themselves against attacks;

integrate new digital technologies into their practices;

reduce the costs of their digital systems and increase their interoperability;

find, imagine and implement innovative solutions, in particular to overcome a long-lasting and deep skills crisis.

We are committed to putting our digital expertise to work for our clients

We combine knowledge of the defense and security industries with expertise in IT

Our in-depth knowledge of the defense and security industries combined with our expertise covering the entire IT spectrum enables us to support you in your digitalization.

Our recognized know-how is at your disposal to face these new technological challenges and security needs.

We are committed to supporting you in the exploitation and protection of your data, the identification of risks and threats and the development of your activities through innovative and promising digital solutions.

We put digital technology at the service of your ambitions

Thanks to our experience, we have been supporting major public and private defense actors in their digitalization for many years.

Digital solutions to drive digital transformation in the Energy and Utilities sector

The Energy and Utilities (E&U) sector is facing a triple transformation: the imperatives of energy transition and the development of renewable energies on the one hand, decentralised production and the deployment of a grid network as close as possible to the territories on the other hand, and finally, the tremendous opportunities linked to the penetration of digital technology. In addition, there are structuring regulatory changes and the opening of the market to competition.

Combined with a changing societal environment, particularly due to the emergence of responsible consumption, this intense cycle of change is pushing the sector’s players to reinvent themselves. They are moving their “traditional” business from a “kilowatts” to a “kilobytes” economy, and developing B2B and B2C services based on energy data management to meet new uses (electric vehicles, heat pumps, smart building, self-consumption, etc.) and consumer expectations, while working to optimise the energy bill of their customers.

Guarantee digital continuity throughout the Energy and Utilities value chain​

​Active in Europe, Africa and Latin America, we collaborate with leading manufacturers in electricity, oil, gas, water, waste-management and energy services across their entire value chain: Generation, Transmission and Distribution, Marketing, B2B and B2C Services, Trading, and cross-cutting functions.​

We have developed and implemented a portfolio of business offers for our clients covering the following topics: Energy Assets and Data Management, Predictive Maintenance, Field Services, Smart Grids, Electric Mobility, Meter-to-Cash, Smart Energy Services, and Smart Cities.​

Finally, we apply all our cloud, mobile, digital and Industry 4.0 (IoT, PLM, Digital Twin etc) expertise to support their transformation.

Innovation, proximity and industrialisation to meet the growing challenges of the Energy and Utilities sector

OUR PRESENCE​

Help global and international companies in their transformations while acting close to clients and ecosystems​

HIGH VALUE DELIVERY & CLIENT INTIMACY​

Industrialisation and automation approach to IT operations (from Design to Build & Run) with delivery models close to the local contexts of our clients and their projects (streetshore)​

COMPREHENSIVE IT SOLUTIONS & BUSINESS VALUE CHAIN​

From legacy systems to innovative solutions – digital platforms for power generation, retail, trading and services, and corporate functions

Modernize your flow management and switch to logistics 4.0

Powerful solutions to help you achieve excellence. 

In a highly competitive and changeable environment that is developing all the time, Freight Transport and Logistics companies must take advantage of new technologies in order to keep providing excellent services while optimising resources and costs. 

The main challenges of Freight Transport and Logistics companies

A holistic approach to the Freight Transport and Logistics sector

We support you at each stage of your value chain with a set of comprehensive and relevant solutions for:

Your transformation and operational excellence projects

We develop a strong corporate culture based on transformation engineering by making changes to organisational models, processes and tools. Our consulting services combine the experience in the sector with the vision of the future coming from our innovation ecosystem, supported by the Inetum FabLab network.

Building loyalty and understanding your customers' needs

Complete customer experience offering to stand out from the competition, retaining customers and closing new sales. Fit the demand for logistics, go to market fast, and get the sales force on board. Offer prospective customers clear and simple information, Offer readable and transparent quotes, and master the Order-to-cash process.Facilitate clients' access to information, personalized offers, subscriptions to services. Be in tune with the clients' technological innovations. Offer high-quality monitoring of services: before, during, and after the sale.

Digitize and optimize your operations

Speed up the transformation of your supply chain by integrating digital and collaborative solutions to guarantee the quality of your data and share them, as well as control and optimize processes with the aim of achieving total customer satisfaction. We keep innovating to meet your changing needs and expectations in four areas:

• Carrier appointment scheduling and dock management solution (YMS)
• Supply-chain management and stock optimization (APS)
• Warehouse management (WMS)
• Transport and delivery management (TMS Transporter)

Financial management and organization of human resources

Accelerate your business from purchasing to production, including inventory management, sales, customer service and finance. Provide visibility of costs and performance. Adapt to the position, preferences and workflow of your business users. Offer configuration options and flexible applications to fulfil the specific needs of Transport and Logistics companies. Deploy solutions in the Cloud or in a data centre to ensure full control of your IT strategy.

Improve the efficiency of your IT system

Improve the efficiency and digitalization of your IT system (Go to Cloud, Go to Agile, Automation, Outsourcing, Application Portfolio Management (AMS+), Data Performance/Predictive Maintenance, Cybersecurity).

Digititalizing healthcare – a challenge for society

Digitalize the healthcare system to address the sector's issues and meet the challenges of today and tomorrow In view of the major societal changes expected in the coming years – ageing of the population, increase in the number of dependent people, increase in chronic diseases, connecting patients to play an active role in their health, etc. – the healthcare sector is facing many structural challenges.

1 - Medical challenges 

Preserve the autonomy of the elderly as well as equal access to care, take changes in medical demographics into account.

2 - Organisational challenges 

• Develop homecare, care pathways and regional cooperation
• Support movements of pooling and convergence of organizations

3 - Economic challenges 

• Reduce periods of hospitalization
• Develop ambulatory care
• Optimize medical time and organization of hospitals

4 - Regulatory challenges 

• Take into account the growing importance given to control and certification processes
• Manage the growing impact of European regulations (GDPR, medical devices, etc.)

5 - Public health challenges 

Implement a resilient health system, capable at all levels of its organization, to anticipate and respond to health crises.

A wide range of offers to address all levels of the healthcare ecosystem

In view of societal changes and the challenges of the healthcare system, Inetum aims to be a recognized player in the transformation of this sector.

1 - By addressing the different levels of ecosystem, in healthcare but also in social and medico-social fields : 

• The national level: ministries, national operators and healthcare agencies
• The regional level: regional healthcare agencies and regional cooperation structures
• The territorial level: territorial hospital groups and health territories
• The institutional level: public and private hospitals

2 - By offering a full range of dedicated health services around Solutions and Services. 

3 - By relying on all innovative technologies for the implementation of projects 

4 - By being part of the dynamics of major national e-health projects

A technological approach and sectoral knowledge offered locally

Expertise and proximity – Inetum's value proposition is based on 4 differentiating elements.

1 - Dual experience as a software developer and integrator to set up, integrate and roll out complete information systems 

2 - Strong knowledge of the health sector both in its health component and in its social and medico-social component, addressing all levels of the ecosystem (national, regional, territorial and local) 

3 - Ability to integrate the “Innovation” dimension in our solutions 

4 - Ability to rely on centers of expertise while maintaining a proximity approach through a strong local presence

A sector at the dawn of profound disruptions

Ready for the transformation of business models and new risks

Technological developments are profoundly changing the insurance landscape: the emergence of the Internet of Things will lead to changes in policy pricing methods and make it possible to develop new types of contracts, the advent of the autonomous car will have a major impact on motor insurance, the use of Artificial Intelligence technologies will improve the efficiency and quality of service in claims management, and data processing and remote management capacities will be vectors for very significant changes in the business models of health and personal insurance.

In addition to these technological developments, new risks – cybersecurity, climate, health – are on the rise, as are all the regulatory changes facing the sector, particularly in the field of personal insurance.

Insurance players are investing to deliver a quality customer interface, seeking to differentiate themselves through simple processes, relevant products and a positive user experience throughout the value chain.

Success depends on four key principles

• A review of the main business models to anticipate and prepare for major disruptions to come
• Focus on customer orientation and the quality of the customer journey
• The development of partnerships, and working in ecosystems and open-architecture mode
• The control and extensive use of data both internal and external to the company

Engaging with business and IT teams throughout their transformation

An approach to digital transformation combining expertise in the insurance industry and strong IT capabilities

Our experts in insurance (property, personal and life) and IT support you in setting up digital capabilities, exploiting your data, and adapting your processes, organisations and information systems in order to develop new products and services and improve your customer relations and operational efficiency.

Capacities designed to provide insurers and brokers with an IT or Business Process Outsourcing offer

The combination of our insurance business expertise, our Cleva software package solution, our insurance IS development capabilities and our infrastructure management teams enables us to offer proven IT or Business Process Outsourcing solutions.

A digital approach for seamless transport services

Enable the various stakeholders to streamline multimodal transport.

Inetum considers the Mass Transportation business from the traveller’s perspective to improve their daily life and meet environmental and climate constraints by addressing the various contributors to the end-to-end passenger’s journey: terrestrial operators (Railways, Bus, Metro, trams), airlines, shipping companies, Infrastructure holders (Airports, Ports, Railways Stations, Highways…) and local/regional Transport authorities, whose priorities are to provide :

High client focus, centred around green mobility and enhanced customer experience: real time information, cabin improvement (airlines), global loyalty programme, and even more for transportation players whose passengers are looking for personalisation and a unique green traveller’s experience.

Networked, multimodal transportation (MaaS: Mobility as a Service): connectivity throughout the transportation systems between vehicles, surrounding infrastructure and users, to enable people to easily move from point A to B regardless of the transportation mode and service provider.

• Dynamically priced services: variable pricing of shared use assets.
• Cost optimisation (IT Infrastructure, support functions).

Implement a passenger-centric model

Your partner in an eco-responsible digital experience for transportation operators and passengers

Technologies are a key driver to achieve your objectives as they enable:

• A Customer-Centric approach and tools (CRM, Loyalty management, Passenger Information) to allow transportation players to better serve and retain their passengers 
• Simplification, digitalisation and personalisation of transportation services (such as green mobility/MaaS apps for passengers);  
• Higher productivity though process alignment (such as ERP); Cost optimisation of IT services (such as Go-to-cloud, SaaS solution) and variable pricing/work units services to adapt to fluctuant business demand 
• Turnkey transportation solutions (MaaS, Passenger Information/PIS, Ticketing, Infrastructure protection)

“Your innovative partner in digital experience and green mobility all along the passenger journey, for all kinds of mass-transportation services and infrastructures.”

Accelerate and secure the transformation of the public sector

We have in-depth knowledge of the public sector based on many years of experience in the transformation and digitalization of Public Administration and government agencies. 

Inetum addresses the challenges of the new digital citizen and territories.e We innovate and accelerate new citizen-oriented public-service models (Smart City, Smart Government, Smart Health…), and have a global IP Software suite for Local Government, combined with strong integration capabilities.​

With our software solutions, our industrial service centres, and our business and digital expertise, Inetum supports ministries, central governments, public agencies, and local administration to accelerate and secure their Digital Transformation.​​

The next generation of public-services models are based on ecosystems integrated in governments and private organizations, using innovative technologies that permit a new stage of solutions.

We transform administrative procedures into services for citizens

Based on our in-depth knowledge of the public sector, we deliver solutions that improve the efficiency of administrative staff and simplify day-to-day relations with citizens.

We provide tangible results:​

• Personalize the relationship with the citizen and the user by simplifying, and make administrative procedures transparent and paperless​
• Secure public data and facilitate access to it to fuel the knowledge economy by building ecosystems and raise value integrating public and private organization​
• Enable productivity gains through digitization and process automation​
• Improve evaluation of public policies, measurement of user satisfaction and service performance​
• Perform continuous updates in line with latest regulations​
• Provide staff with productivity and collaboration tools, allowing them to reposition themselves on value-added tasks and improve their capacity to take the decisions using public data.​

We work for more than 4,000 clients and more than 4,000 public entities using our own IP Software, and more than 500 institutions at Central and Territorial level for our services activities.​

A wide range of solutions

Our service catalogue meets the IT needs of government agencies, public services, user experience and local authorities.

• Consulting services for Public Sector – digital and open government, education, and public procurement processes reengineering and automation, real estate management​
• Citizen experience – Public CRM / Social CRM, Citizen and transparency portals, open data platforms
• ERP for Public entities – EcoFin, Human Resources
• Digital Government – telematic notifications, procedure/case management platforms (e-registry and BPM), information & documentation unified repositories (e-Archive), interoperability
• Smart Territories – Smart City solutions, Territorial Data Platform, School Transport, Smart & Collaborative Territories, Social Welfare, Tax, Urban Planning & Housing Management, Emergency and Management Solutions, Critical sites Solutions

Improve the flow between digital channels and shops:

A model aligned with new customer expectations 

The retail landscape is changing. e-Retailers are taking an increasingly large share of the market and are challenging the economic model of traditional retailers.

Customer demands have greatly increased and pure players have raised the standards expected by consumers. For traditional retailers, reaching this level of requirements requires an organizational, business and IT overhaul of their IS.

Retailers' information systems must be transformed to distribute products via multiple-channel shops, eCommerce, stockists, marketplaces, etc., but without hoarding stock. Also, they have to provide a unified vision of the customer, capturing information everywhere, and distributing it to all sales parties. And to have the ability to incorporate partnerships fast and offer new services to customers, means that your IS must be more agile and connected than ever before.

Integrate physical and digital channels for a new retail experience

Let’s plan your transformation jouney 

Design and implement a complete IT roadmap for retailers in a best-of-breed model (mid-sized companies) 

Optimize the digital flow with suppliers (product catalogue and supply chain), and global inventory availability 

Inetum is also a publisher of solutions. Our Software branch has a practice dedicated to each part of the supply chain.

Our added value

Inetum works with more than 300 clients, including very large international food and non-food retailers, as well as numerous mid-size brands. Our expertise in the retail sector enables us to carry out any possible project and turn it into tangible results for our clients.

You get:

• Customer loyalty through an improved customer experience
• Increased revenue per customer thanks to the ability to make recommendations, personalize offers, adapt pricing in real time and optimize customer journeys
• Reduced inventories through optimized supply chain
• Agility and openness to adapt fast to business needs and connect with innovative service providers
• Quality of service, both for customers and employees, including increasingly complex and sensible store operations

Our solutions include...

► Omnichannel, eCommerce/mCommerce platforms (Customer journey and Customer Experience management, B2C and B2B)

► Customer management and marketing solutions (unique customer repository, CRM, campaign management and loyalty schemes)

► SAP for Retail and Fashion (end-to-end financial and supply-chain management, including warehouses (eWM), fully optimized based on S/4 add-ons)

► Store-operation support (OmniCommerce software and hardware provisioning, Point of Sale solutions)

User satisfaction at the centre of your business

Improve your interaction with end customers and transfer your traditional business to new digital services.

Inetum has a large coverage of the Service Business, in addressing both Services to people/B2C (Private Healthcare / Nursing homes, Postal services, social services, Private school Groups, Real Estate, restaurant Groups) and Services to Enterprises/B2B (Facilities management, workforce management, Quality Control/certification, Call Centres, collective Food Groups, Digital/IT services / IT services providers):

High customer focus by achieving Customer Satisfaction through enhanced customer interaction and efficient, high-quality services to people and enterprises.

Sales efficiency to proactively meet customer expectations and needs.

Launch of New Services: Service Players need to develop new services to compensate for the decline of traditional services (such as postal services). New digital services are growing fast, especially e-care and home-care services.

Staff & Talent Management: Efficient Staff Management is required due to Churn and Talent Acquisition Issues in the Service Industry.

Innovation: Convenient & fluid customer experience through technology – social robotics, voice assistance for people, contactless transactions, Virtual visit of real estate properties…

Lower cost: Cost optimisation through outsourcing of non-core business (such as IT & support functions).

Sustainability & Recycling: Sustainable relationship with customers & ecosystem to maintain growth. Service players will increase their revenues by leveraging the growing recycling economy.

Your technology partner in implementing your services

Benefit from IT to get customer satisfaction.

 Technology & innovation are key drivers to achieve your objectives as they enable: 

• “Customer Satisfaction” approach and tools (CRM, Sales Efficiency, Portals) to improve customer interaction and allow service players to deliver high quality services. 
• Through up-front business consulting and the setting up of Digital Platforms, Service players will quickly launch new and innovative services – e-care, homecare, recycling services, etc. – to increase their revenues. 
• Cost optimisation through the outsourcing of non-core business (application maintenance & support; IT infrastructure services). 
• Higher productivity & efficiency though process streamlining & alignment (such as ERP) and tools (workplace mgt, HR IS, RPA, Time Mgt), to improve the Employee experience. 
• Efficient data analysis, open & scalable IT architectures, and IT digitalisation achieved through our IT Excellence approach (Data Mgt, API mgt, IT Ops, Cloud…).

“Your Key Partner in addressing a Wide Range of Specific Service Areas: both Services to People/B2C (Private Healthcare / Nursing homes, Postal services, social services, Private school Groups, Real Estate, restaurant Groups) and Services to Enterprises/B2B (Facilities management, workforce management, Quality Control/certification, Call Centres, collective Food Groups)”

We cover all segments in the Services sector

We serve global players and their local teams.

CLOSE TO THE CLIENT

We help both international service firms and their local offices (such as large workforce management companies, digital players, Call Centres) and domestic players (such as Postal Services, Real Estates, Restaurant Groups…) in their transformation while acting close to clients and local contexts

GLOBAL COVERAGE OF THE SERVICE SECTOR

A wide scope covering all segments in the Service Business, addressing both Services to people/B2C and Services to Enterprises/B2B

INTEGRATION EXPERTISE IN CUSTOMER DIGITAL INTERACTIONS / WEB

such as Agile environments, CRM, Web sites, Digital Platforms/Portals (e-care, e-commerce, social platforms), mobile apps, Sales Efficiency (salesforce)

OUTSOURCING & TRANSFORMATION EXPERIENCE

such as transformational outsourcing (IT infrastructure, Workplace, New AMS), Cloud Transformation.

EXPERTISE IN ERP/SAP INTEGRATION & MAINTENANCE

such as SAP Builds & AMS, migration to S/4Hana.

CSPs at the core of digital transformation:

Stay competitive thanks to advanced technologies. 

Telecommunication operators contribute to the creation of an ecosystem of innovative OTT services by providing efficient, reliable and extensive connectivity.

This core business is however challenged by an increasingly fierce heterogeneous competition, requiring a diversification of the activities of telecom players in order to climb the value chain.

At Inetum, our belief is that telecom operators must keep up with this technological evolution in order to remain competitive, efficient and innovative in the fields of:

• Data Management & AI (Big & Fast Data, Machine Learning & Deep Learning, Virtual Data Lake, etc.)
• BSS and digital channel modernization (Open Digital Architecture, omnichannel, total digitalization)
• OSS: network and infrastructure management (5G, NFV, SDN, MANO, Cloud, Network Automation, Zero Touch, etc.)

CSPs at the core of digital transformation

Stay competitive thanks to advanced technologies.

Telecommunication operators contribute to the creation of an ecosystem of innovative OTT services by providing efficient, reliable and extensive connectivity.

This core business is however challenged by an increasingly fierce heterogeneous competition, requiring a diversification of the activities of telecom players in order to climb the value chain.

At Inetum, our belief is that telecom operators must keep up with this technological evolution in order to remain competitive, efficient and innovative in the fields of:

Data Management & AI (Big & Fast Data, Machine Learning & Deep Learning, Virtual Data Lake, etc.)

BSS and digital channel modernization (Open Digital Architecture, omnichannel, total digitalization)

OSS: network and infrastructure management (5G, NFV, SDN, MANO, Cloud, Network Automation, Zero Touch, etc.)

Capacity, agility and innovation, the core system of our transformation programs

An extensive expertise to serve you over the long term.

With its 4 centers of expertise and 2 near-shore service centers, Inetum has extensive experience in the telecommunications sector, which is one of its historical areas of action.

• Strong customer proximity, materialized by a very fine mesh of the territory with 40 sites in France and a strong international presence.
• Broad portfolio of services to manage the entire lifecycle of projects from scoping to the operations.
• Strong flexibility of contractual models since we can work at the customer, in the proximity, near-shore or offshore and in technical assistance as well as the package or in BPO mode.
• Capacity for innovation, with seven innovation centers (including Paris, Nantes, Lyon) with a high level of industrialization with 4,000 employees in 21 mutualized service centers.
• Ability to work with its customers in a collaborative and agile mode with proven models of co-construction.

Customer Oriented

Your long-term satisfaction is our mission. We adapt our work to your needs with agility & flexibility. Our independence & integrity are our pride: our interests are yours, and only yours.

Our experience in large transformation programs

Transformation programs are our core domain. Leading those projects to their success is our passion & what we do best.

Our catalog of solutions

A wide range of services to meet all your expectations.

Our ambition is to become your main partner in your transformation journey. Our wide range of services extends from IS transformation consulting to application solution maintenance, allowing you to :

• achieve business agility
• obtain value from your data by implementing Big Data and AI solutions
• or completely or partially outsource your IT.

Streamline the travellers’ experience:

Allign your digital services with new traveller expectations.

Inetum considers the Travel, Hospitality and Leisure business from the traveller’s perspective to make trips and leisure time more convenient while meeting environmental/climate constraints, by streamlining the various steps of the traveller's journey (pre-stay, stay in itself, post-stay) :

• High customer focus, addressing not only the digitalisation of travellers’ physical interactions, but especially by digitalising in with travellers’ changing needs and real-time demand. Reinvent your global loyalty programme to retain customers. Customer-centric approach also in B2B (“Bleisure” trips, people-oriented vs pure corporate approach)

• Hyper-relevant content: customer interactions are becoming highly personalised. Data analytics help Travel & Hospitality players to know their customers better

• Pushing boundaries: review technical/IT architectures to support data sharing and collaboration with the full travelling ecosystem, including leisure players

• Innovation: convenient and fluid customer experience through technology – social robotics, face-recognition at boarding, voice assistance for smart rooms, Virtual Tourism, etc.

• Lower and variable costs result in cost optimisation (support functions)

• Sustainability and Security: sustainable relationship with customers and ecosystem to maintain growth; security (loyalty/traveller data) and hygiene commitment in travel and leisure infrastructures (hotels, stadiums, airports…)

Let digital intelligence serve the traveller

Our digital solutions are specifically traveller-centric.

Technologies & Innovations are a key driver to achieve your objectives:

• A traveller-centric approach and tools (CRM, loyalty management, sales efficiency, Traveller mobility) to allow Travel, Hospitality & Leisure players to provide a digital experience that is aligned to their customers.

• Efficient data management gives Travel & Hospitality players in-depth knowledge of their customers’ changing needs and real-time expectations, and provides them with relevant content at the right time and safe travel infrastructures.

• Higher productivity though process alignment (such as ERP); cost optimisation of IT services (such as Go-to-cloud, SaaS solution) and variable pricing/work units to adapt to fluctuating business demand.

• High synergies with the whole Travel ecosystem (Transport, Tourism, Hospitality, leisure & sport) though open & scalable IT architectures & IT modernisation.

“Your reliable partner in digital-experience streamlining, safety and sustainability all along the traveller’s end-to-end journey and ecosystem (Tourism, Hospitality, Leisure & Sport services)”

Innovation and industry-relevant knowledge to achieve exceptional business value from disruptive tech-driven transformation

CONSULTING

We build change together with our clients.

OUR DISRUPTIVE TECHNOLOGIES

Smart Agents, Computer Vision, AI Ops, AI Dev, Virtual Worlds, Blockchain, and Social Robotics are ready to change the way we did things until now.​

DIGITALIZATION

Inetum digitalization services include: Smart Automation, Smart Dev, Low-code, Digital Identity, Agility, Go-to-Cloud, and Application Modernization.​

Inetum Consulting brings expertise dedicated to your transformation and innovation in every sector.​

In a constantly changing world, the challenge for companies and organizations is to adapt to the digital flow that generates new economic, managerial and social opportunities. Companies today are rethinking their business model by adopting new visions of their customer relations and human capital.​ ​

In order to be as close as possible to the issues and problems of each sector, Inetum Consulting has the capacity to understand the business challenges and technological constraints specific to your sector of activity. We deliver sustainable transformations, adapt processes in depth, and make organizations agile.​ ​

We offer innovative, customized approaches and solutions, supported by experienced teams who understand the core business processes and solutions for your sector.

Sector-based approaches and solutions

Inetum Consulting offers you customized support in defining and translating your strategy into operational plans and implementation.

Personalized approaches

• 360° of the company for all functions
• Transformation paths tailored to our client with our sectorial approach
• Construction of disruptive solutions through our innovation offers
• Expertise for all types of businesses
• Differentiated approaches for large corporate accounts, mid-caps or SMEs
• Proven expertise in different sectors with dedicated teams in Financial Services, Public Sector, Industry, Aerospace & Defence, Energy & Utilities, Transport, Telecoms, and Retail

Innovative methods

• Innovative digital methods
• Operational support over time to ensure sustainable transformation
• Benchmarking solutions to meet our clients’ challenges
• Strategic partnerships with start-ups and industry leaders

Adapting to new market demands

Inetum Consulting activates your operational efficiency and resilience in a challenging environment.​ To be resilient in a continuously complex environment, companies and administrations must evolve or transform their processes and tools. This transformation is key in adapting to market changes and demands.​

An increasingly competitive market

Rapidly changing markets with new entrants challenging established positions

Increasingly demanding customers

A shift in customer demand towards quality, personalized products, and services at a lower cost

A constant search for productivity

Operation processes designed to deliver efficiency often reduce the agility needed to withstand crises and market changes.

Support your digital transformation over time

We offer bespoke, result-oriented approaches based on best practices.

Supporting transformation ​in the long term​: We help your main operational services to find sources of competitiveness and use them as part of a sustainable transformation process.​

Sector-specific ​best practices​: We provide industry expertise to anchor our approaches in a real context and improve processes in line with best practices in the sector.​

Methodologies ​and accelerators​:

• We use methodologies that allow us to secure our interventions and provide efficiency and accelerators within the scope of our missions.
• We offer pragmatic and proven approaches based on our experience with companies and administrations of various sizes (SMEs, mid-caps, large groups, central administrations or local authorities)

Looking for​ Quick Wins ​& tangible results: We seek results through innovative, pragmatic and proven approaches with an emphasis on quick wins.​

A dual focus on business & technology​: We believe that the use of digital innovations is a means of permanently anchoring your transformations.​​

Skills at your service to guarantee the success of your projects

More than 1,200 local consultants collaborating to bring you the best value proposition.

Innovation​ at the centre ​of what we do

• Inetum Consulting operates in an integrated manner with the Group's innovation centres (FabLabs) and in close contact with the innovation department to feed our thinking on new technologies and offer our clients strategies that integrate these perspectives
• Thanks to the Group's research centres, we regularly align our resources with innovations and their implementation 

Global​ operational capacity​

We operate as close as possible to our clients from more than 50 sites worldwide

A sense of commitment​

• Inetum Consulting develops a culture of excellence, commitment, and listening to our clients.​
• We carry out the missions entrusted to us with the utmost confidentiality while maintaining a direct and transparent approach.
• Our teams are committed to ensuring the security and success of the projects entrusted to us.

A partner​ network​

As part of our transformation projects, we are able to mobilize the best skills internally and from our business and technology partners in order to provide our clients with the best value proposition.

A digital strategy to serve your global vision​

Leverage digital technology to develop your strategy and gain a competitive advantage in your market.​

Inetum Consulting offers you personalized approaches and methodologies to help you define your strategic vision, identify all the levers to be activated (human, technological, legal, operational, financial, etc.) and frame the trajectory and timing of your projects in order to succeed in your digital transformation.​

A new digital era

Digital technology is increasingly disrupting companies, regardless of their field of business, by penetrating more and more deeply into work tools and operating methods to give more autonomy to operational staff, promote a horizontal approach by breaking down silos in organisations, and speed up decision-making.

It is changing business models by reducing supply chains, automating tasks with low added value, improving knowledge of end customers, and enabling products and services to be adapted to demand in real time. ​ ​

Personalized support for your projects

Inetum Consulting offers you personalized support to define and develop your digital strategy into operational plans and implementation.​

Personalized approaches

360° of the company for all functions

Transformation paths tailored to our clients thanks to our sectorial approach

Construction of disruptive solutions through our innovation offers

Expertise for all types of businesses

Differentiated approaches for large corporate accounts, mid-caps or SMEs

Proven expertise in different sectors with dedicated teams in Financial Services, Public Sector, Industry, Aerospace & Defence, Energy & Utilities, Transport, Telecoms and Retail

Innovative methods

Innovative digital methods

Operational support over time to ensure sustainable transformation

Benchmark solutions to meet our clients’ challenges

Strategic partnerships with start-ups and industry leaders 

For some time now, the digitalization of operations has ceased to be a differentiating factor and a competitive advantage.

In fact, it has gradually become a necessity for the survival of companies that operate in a globalized and completely digital ecosystem.

The COVID-19 crisis has shown us that the companies that resisted best were those that had resolutely taken the digital turn; and conversely, those that had accumulated a certain digital backwardness remained at a standstill for long months, weighing heavily on their ability to recover.​ ​

A range of services tailored to your strategic issues

Inetum Consulting offers you four "Digital Strategy" service packages​.

Inventory, Benchmarking & Visioning​

• Diagnosis, situation analysis
• Benchmarking
• Operational target definition
• Scoping study
• Identification & analysis of innovative solutions
• Use Cases Study of innovative solutions & PoC
• Technological awakening

Master Plan​ & Roadmaps​

• Formalisation of strategic issues
• Legacy analysis & Visioning
• Identification & prioritization of a project portfolio
• Defining the budgetary ambition
• Construction of a roadmap for transformation integrating the human aspect

Strategic steering of your transformation​

• Define a transformation plan aligned with your challenges and strategy
• Align your transformation trajectory with your project contingencies
• Steer and monitor your implementation
• Facilitate governance & stakeholders

Strategic Change​

• Transformation plan implementation
• Change leadership (digital communication, training, support)
• Individual & group coaching

Know your way around the digital world

We are here to help you succeed in your digital transformation.

The map of the digital world is being redrawn every day. It is easier to get lost in it than to succeed in taking your teams to new technological, human and organizational horizons. Digital transformation is a challenge that cannot be met alone. At your side, Inetum provides the technological building blocks and accompanies you, business and IT together, all the way to your chosen and co-constructed destination.

Define and implement your transformation strategy

Together, let’s develop the pillars of your operational model.

We are committed to the results of your transformation.

Inetum supports your digital transformation strategy from definition to implementation (with a real focus on change management).

• carry out end-to-end digital transformations, addressing all IT roles: from business to infrastructure and including research
• recommend field-tested solutions and implement them
• understand and support our clients' transformation in a pragmatic and equal manner
• and finally, to commit to our clients on the results of their transformations

On each of the pillars of your operational model, Inetum brings you:

• our technological expertise, particularly in Cloud, Cybersecurity, RPA, Low-code, Smart Data... With its 350 experts and as many alliances with major technology players
• our expertise in change management and transformation, with 100 agile coaches and professional coaches
• our capacity for innovation and our research applied to your use cases, with 100 researchers and engineers in 6 FabLabs, and our unique co-development approach.

A broad catalogue of solutions to support you in your change management

From 360° diagnosis to a digital master plan, we have the right offer for your transformation.

• 360° diagnosis
• Training, awareness-raising workshops
• Transformation plan
• Transformation of your operational model
• Change-management support
• Alignment of IT and business strategies
• Technology consulting
• Digital masterplan

Time and Activity Management

As a window onto Human Resource services, time and activity management represents a real springboard for your organization. Improve the daily life of your business and HR teams, gain in performance and peace of mind... the time and activity management tool is a strong and unifying vector of satisfaction. A springboard toward the business and public sector of the future. ​

Chronotime Workplace offers a new collaborative experience in time management to develop the efficiency, autonomy and commitment of the different stakeholders while respecting the company's rules and its imperatives of rapid and measurable return on investment

Make employee experience the focal point of your time and activity management.

Time management is the second-most used application within a company and is an essential part of HR transformation and digitalization.

Get your employees involved.​

The second most widely used application in companies after messaging, time management has entered a new phase in its development, well beyond the necessary regulatory compliance and the reliability of HR data. Chronotime has accompanied this change for many years on the most demanding projects by offering increasingly adapted solutions.​

Focusing on user experience, Chronotime Workplace allows the company's stakeholders to be autonomous and increases their commitment to the company's overall performance.

Qualified data for effective communication.

The quality of digital communication is based on the quality of the data and of the documents with which you communicate*. ​It is a real lever to increase your employees' and citizens' satisfaction and gain their loyalty.​

*Membership forms, Sepa money orders, employment contracts, insurance certificates, property loan offers, rental leases, statements of condition, invoices, complaint letters, ...

As a company or administration, the development of your activity is strongly conditioned by your ability to process information efficiently and by the control of the circulation of documents and information within your company and with the outside world.​

To meet these challenges, you need to:​

• process your incoming content fast by automating their management and filing ​
• store and secure your content by making it very easily accessible​
• optimize your outgoing communication by creating innovative and proactive customer communication by your business employees​
• develop your communication by streamlining your content management processes and facilitating sharing and collaboration between your departments. ​

With the proliferation of platforms and data in the Cloud, the use of Artificial Intelligence technologies and the spread of new customer dialogue interfaces (chatbots, etc.), the control of information will become more and more central for companies and administrations. ​

The ability of your company/administration to take up this challenge and make it a lever for competitiveness, innovation and loyalty will be decisive.​

Reduce without running out of stock

Planipe, your solution to optimize your stock

Optimize your stock levels

Planipe is your ideal demand forecasting and stock-optimization engine!

Get a powerful and high-performance calculation engine, unique on the market, which will reduce your stock by 15 to 30% and prevent you from running out of stock.

Our stock-optimization and demand-forecasting engine lets you:

•  Define an optimization strategy
• Quantify your management objectives (service rate, rate of orders, stock levels)
•  Calculate item-by-item forecasts
• Obtain the quantities to be supplied

Manage your tax affairs with efficiency. Software to optimize your local tax system

OFEA Web, a tax observatory providing expertise and analysis, is a real asset for town halls, EPCIs and regional departments. With this software, local authorities can better align tax data with the reality of buildings and occupations on their territory. OFEA Web is a complete and innovative tool for consulting, analyzing, optimizing, simulating, and mapping. Local support is an added benefit.​

SOLEA Web makes it easy to declare and pay tourist tax​

Tourist taxes are an important source of revenue for municipalities, public inter-municipality cooperation establishments, and tourist offices. SOLEA Web simplifies administrative procedures and regulations, making it easier for you to communicate with accommodation providers.

A modern solution to administrate tourist tax​es

A complete web platform for all user profiles​

SOLEA Web is a web solution that is compatible with all Internet browsers. An advantage that makes it easy to consult and use. As proof of this, 11,000 professional and non-professional hosts connect to it every month to declare and pay their tourist tax. The platform is available in responsive design: hosts can easily access it from their smartphone or tablet. They can declare their tourist tax and pay it directly on their mobile phone. This flexibility of use improves tax collection.​

​SOLEA Web consists of three separate portals integrated into the software. These portals enable communication, simplify registration, and facilitate hosts’ declarations. The software offers managers a 360° view. These arguments have convinced more than fifty local authorities to adopt the solution.

Public portal ​

With the tourist tax portal for the general public, you can communicate your rates and provide visitors with all the useful information they need. A calculator enables them to predict the amount of tourist tax to be paid. The website can be fully customized with your photos, videos, and text.​

Hosts’ portal​

Professional and non-professional accommodation providers can easily create accounts and declare their establishments. Tourist tax can be declared and paid directly online. Accommodation providers issue documents and receipts and can monitor payments via their log.​

Management portal​

The management portal for municipalities, public inter-municipality cooperation establishments, and tourist offices give you total visibility on rental companies, accommodation facilities, and their locations. Monitor tourist-tax declarations and payments closely and reduce your administrative workload!​

GFD simplifies travel expenses

Manage your travel expenses more efficiently

This will eliminate the time-consuming administrative and financial management tasks associated with travel expenses by making them easier to process daily by managers and agents who are on the move. ​

Digitize your travel expenses. ​

GFD is simple and efficient

Decentralize, digitize, and automate the management of staff travel for local authorities and public establishments. Standardize and streamline procedures, let all stakeholders contribute more easily, comply with regulations, and calculate reimbursements using a secure process. ​

A profitable investment​

You'll save significantly in terms of time and cost. Management costs and reimbursement times can be halved compared to heterogeneous manual procedures, and investment can be recouped from the second year of implementation.​

The quality of digital communication is based on the quality of the data and of the documents with which you communicate*. ​It is a real lever to increase your employees' and citizens' satisfaction and gain their loyalty.​

*Membership forms, Sepa money orders, employment contracts, insurance certificates, property loan offers, rental leases, statements of condition, invoices, complaint letters, ...

As a company or administration, the development of your activity is strongly conditioned by your ability to process information efficiently and  by the control of the circulation of documents and information within your company and with the outside world.​

The quality of digital communication is based on the quality of the data and of the documents with which you communicate*. ​It is a real lever to increase your employees' and citizens' satisfaction and gain their loyalty.​

*Membership forms, Sepa money orders, employment contracts, insurance certificates, property loan offers, rental leases, statements of condition, invoices, complaint letters, ...

As a company or administration, the development of your activity is strongly conditioned by your ability to process information efficiently and  by the control of the circulation of documents and information within your company and with the outside world.​

To meet these challenges, you need to:​

• process your incoming content fast by automating their management and filing ​
• store and secure your content by making it very easily accessible​
• optimize your outgoing communication by creating innovative and proactive customer communication by your business employees​
• develop your communication by streamlining your content management processes and facilitating sharing and collaboration between your departments. ​

With the proliferation of platforms and data in the Cloud, the use of Artificial Intelligence technologies and the spread of new customer dialogue interfaces (chatbots, etc.), the control of information will become more and more central for companies and administrations. ​

The ability of your company/administration to take up this challenge and make it a lever for competitiveness, innovation and loyalty will be decisive.​

An information system capable of managing the complete cycle of medication

Based on the needs expressed by the people who work in the Pharmacy Service and the different Hospital Departments that are served by it

The Pharmacy system supports all the activities of drug management in any hospital organization.

•    Medication catalog
•    Medication prescription
•    Administration of drugs to admitted patients
•    Outpatient dispensing
•    Management of single doses
•    Plant stock management
•    Manufacturing
•    Master forms
•    Repackaged
•    Contracts Shopping
•    Budget management
•    Warehouse management
•    Accounting books
•    We pay between hospitals
•    CIM

Your centralized catalogue of medicines and medical supplies

MyCatalog is a tool that loads all the information needed for medicines and medical supplies, manages it, and distributes it to systems that need drug information.

It can use any external source of drug information: BOT, Vademecum, Digitalis, Ministerial catalogs, etc., to load commercial information on the product, dosages, drug prescription and advice for administering, drug prices, taxes and deductions, composition, notices…

The tool collects information from various sources and combines it to define the product in terms of clinical, economic, and statistical information.

You can also group different brands with the same characteristics in a drug presentation to separate the clinical circuit from the storage or purchase circuit.

MyCatalog lets you define products and share them with any system or center using Stardard HL7.

A single universal tool designed specifically for the daily work of healthcare professionals in the European healthcare environment – a collaborative environment for clinicians designed for innovative healthcare organizations where the main objective is to provide them with necessary support so that they may concentrate on their core competency which is the treatment of patients.

A collaborative platform provides a single point where all relevant information is shared in real time, and patient care is managed across all the departments for a successful response to patient needs – from Clinical order, clinical order management, electronic medical record, Computerized physician order entry (CPOE) to medical prescription and administration of drugs, including a nursing care station for nursing care management plans and nursing care manager requests.

Interconnectable with any healthcare information system (HIS) using European communication standards (HL7, DICOM, SNOMED…).

It also comes with a mobile solution (miRa mobile) with real-time access to relevant information, helping organizations to increase staff and patient satisfaction, and overall increase security and reduce medical errors, average length of stay, waiting time, deviations from protocols, etc.

Considerable effort has been put into optimizing the user experience, ergonomics, and above all, the security of information processing.

To this end, the number of screens that the user needs for their daily use has been reduced to one. Data can be collected and viewed in the same space, using the same tool that is adapted to to the needs of each particular professional, and that integrates information from heterogeneous sources – radiological image analysis results, centralized medical records, etc. The focus is on the user and not on processes or types of patients. A single point of access allows the user to view their plan of care work at a glance – outside consultations, hospitalization, day hospital, emergency room, operating theatres, etc.

Information is collected in a way that ensures the continuity of patient care. A system that will brighten healthcare professionals' view of administrative tools as being inaccessible to the non-administrative mind, with stacks of compartmentalized information - here everything is available in one place. 

Analytical accounting Solution. Cost management.​

Why our cost management solution?​

To be able to work simultaneously with economic and medical information. To prevent large organizations from segmenting their different activities into separate areas that function independently and these areas can share information. To be able to have an overview of all the organization.​

Cost per patient​

The objective of our analytical accounting solution is to show the cost per patient, in detailed, personalized and individualized. It uses a Bottom-UP calculation method, such that most costs are charged directly to the patient. Provision of information on the clinical and economic classification of the patient (CMBD, GRD, Diagnoses, Procedures, Own Classifications...) that allows calculating the real cost of a specific patient.​

Matrix calculation and organization.​

Imputation by the method of simultaneous equations, capable of solving, without margin of error, cross imputations between cost centres. Possibility of having the joint vision of a complete health area, including Primary Care and Hospitalized Care.​

Access to information​

It offers an agile, dynamic, flexible and configurable reporting system, according to the needs and tastes of the user.

pRediction analyses your stored information and generates models that predict the needs of organizations to anticipate and help in decision-making in the areas that need to predict the future. Apply advanced data analysis techniques.​

pRediction analyses your stored information and generates models that predict the needs of organizations to anticipate and help in decision-making in the areas that need to predict the future. Applies artificial intelligence and machine learning techniques in order to build analytical models with sufficient goodness that allow them to be implemented in productive environments of organizations.​

​pRediction gives you optimal predictive models regardless of the problem to be solved and the available information sources. It can be applied to the construction of different types of models and in different business areas.​

For example, in healthcare, it is able to predict the readmission of patients discharged from hospitals. In this case, allowing the centers to anticipate the events and be able to take measures that prevent the readmission of said patients by applying more reactive policies to the provision of health services. This has allowed:​

• Improved planning of resources and services provided in the organization​
• Improvement in the quality of care, by reducing readmissions​
• Improvement in the quality of life of patients​

​In Sport, pRediction develops predictive models related to player effort and performance. Use of information related to the players in training sessions, last matches, etc. The models determine:​

• What physical evidence is not relevant​
• How different workouts influence effort and performance

Your agile, flexible, and reliable ERP

Minos UX is a business ERP for mass distribution suppliers, manufacturers, and traders with complex, critical, and demanding circuits.

Designed for manufacturers, retailers, and retail suppliers, Minos UX is the ERP that lets you manage and pilot all the company's company flows and optimize your industry-commerce relationship.

Whether you're in the food industry, DIY and decoration, drugstore, perfumery and hygiene, or high-consumption products, Minos UX is the answer for growing your business!

We support your growth.

Innovation at the heart of our development

Streamline your logistics chain.

Minos UX was designed and developed by business experts to meet the changing needs of our clients. Our scalable solution constantly adapts to legislation and market constraints. We incorporate the most recent innovations offered by our research laboratory and our partners:

•    Java technology
•    Enhanced and secure DB2 and ORACLE database, standardized GS1
•    High availability using mobility tools, web services, and import/export connectors
•    Contextualized and collaborative processes for a real business approach
•    Innovative functions (Webservices, Blockchain, virtual/augmented reality, etc.)

A YMS dedicated to manufacturers, distributors and logistics providers, to organize reception and shipping flows taking into account the capacity of logistics docks, and anticipates future loads

OptiDock is your collaborative solution for transport bookings

When making transporter bookings, use OptiDock, a solution for manufacturers, distributors and logistics service providers to optimize your logistics and control and streamline delivery and dispatch vehicle flows on your logistics sites.

Accessible 24/7 for all your customers, transporters, and suppliers, OptiDock enables you to organize your delivery and dispatch flows concerning your reception capacity and anticipate coming loads.

Fighting financial crime in a shifting landscape.

In this post-digital transformation era, fighting financial crime is becoming more and more challenging.

The traditional and lengthy manual processes to prevent financial crime are taking a toll on financial institutions as regulatory requirements and data compiling keep on increasing. The diversity of payment streams and new financial products contribute all the more to these challenges.

Banks, Insurance companies, and other international financial institutions need solutions that can address today's complex compliance issues across the entire financial landscape: money laundering, abuse, credit, and operational risk, securing internet transactions, and fulfilling regulatory requirements with efficiency and yet intuitively and comprehensively.

Our Inetum team strives to accompany financial institutions and provide off-the-shelf solutions that combine technical proficiency with best-practice functional consultancy.

Management software to optimize the pricing of welfare establishments

Délos is a business solution dedicated to the public pricing of welfare and medical welfare establishments and services, for all assignments in all sectors (ASE, PA, PH, SAAD).​ It is used to check organizations' proposals and to simulate rates and welfare benefits within the departmental budget before issuing reports and decrees to the organizations and tariff structures.​

Management software dedicated to maternal and child protection

A solution adapted to the organizational setup of any mother-and-child care facility to provide professionals with optimal assistance

Horus provides healthcare professionals with business tools to manage medical records in mother-and-child care facilities, whether data concerns the mother, the child, or a family planning and education center patient. Our solution offers mobile tools for pediatric nurses and midwives making home visits to unconnected locations and ensures all the confidentiality required. Horus provides a longitudinal and cross-cutting vision of the care pathway. It accelerates and secures the circulation of information thanks to a personalized workflow and facilitates paperless communication with stakeholders (CAF, Ministries, etc.).

Software that optimizes your welfare support​

All welfare agents in your community can operate in the same software system. A comprehensive view that facilitates their work and decision-making in the interest of beneficiaries. With Iodas, you get a 360° view of your community’s welfare beneficiaries to optimize your support.

GECCO is a collaborative digitization platform for your community.

With the collaborative document management platform, paperless has become a reality. Rely on an electronic document management system (EDM) that streamlines your processes, optimizes your management costs, and develops new uses within your organization. With your GECCO software, you can easily switch to agile mode! Build a completely paperless work environment that streamlines your operations and improves communication in your organization and with citizens.​

Process your invoices faster

An integrated module to automate invoice management

A module integrated into Astre GF to automate your system​

The Inetum Astre GF Chorus Factures (ACF) offer is a module integrated into the Astre GF software, with access to a system with a very high degree of automation. It guarantees the automatic recovery of invoices from the Chorus Pro portal so that they can be integrated into the Astre GF financial management system. These invoices are retrieved by a third-party remote transmission or through an API. All the procedures are secured to optimize the performance of your financial IS.

Astre GF is the answer to the financial challenges of local authorities, giving the option to manage every activity smoothly and clearly while taking into account the budgetary requirements and lowering running costs thanks to your financial management information system (FMIS).​

Due to regular regulatory and budgetary changes, local authorities need reliable and comprehensive tools to optimize and secure their current and future financial management. Astre GF can be used to :​

• Facilitate budgetary performance and improve financial performance​
• Monitor public contracts​
• Manage regulatory issues​

In a secure workspace using management systems with intuitive and sophisticated ergonomics.

Automate the monitoring of your investments

Property management is an essential part of accounting that involves a Public Authorising Officer and an Accounting Officer. Any property spending undergoes detailed scrutiny from the acquisition phase through to final sale or disposal. In between, there might be amortization, provision, and depreciation. Immos.Net enables you to collect budgetary documents regarding your investments and automatically generates records on capital assets and the subsidies that go into financing them. ​

Manage better to invest better

Aim for the 360° financial management of your local authority

PhaseWeb GF is a flexible, scalable, and secure solution for local authorities. The PhaseWeb GF financial information system specifically deals with your issues. With the finance IS, you have access to an innovative, modular and secure software program. Thanks to its fully customizable operation, PhaseWeb GF includes the optimization of all your daily management processes (analysis, communication, and management).​

The software gives local authorities the ability to specify rights and roles to retain accessible features. What's more, menus can be organized according to repeat actions performed, using the favorites principle. ​

PEP – financial solution for public establishments

Transform your budget management.

PEP is a financial management solution that covers all the needs of your ordering and accounting services and ensures fast transformation with rollout on demand, depending on your specificities, and in a matter of days.​

With automated data and accounting entry, an overall vision in real-time, and performance and management indicators, PEP helps you plan your budget to get better control over your expenses.

An intuitive, compliant, and interoperable tool

Significant benefits for the user

User-centric​

Using PEP is as simple as can be: no training is needed to start working with the tool. Access is via a web portal – a single entry point – and browsing is super easy. A chatbot will soon be available to help you be operational at each stage.​

User experience​

•    Simple and intuitive, with a web portal as a single point of entry and a fully redesigned interface to reduce entries and errors.​
•    Easy to start using without any prior training.​

Keep up with regulations.​

Meet the regulatory challenges of public accounting, future and present, with an updated, compliant solution.​

​

Interoperability guaranteed​

An interoperable solution that automatically interacts with other business applications in your establishment.​

Régies.Net, the administrative monitoring software

Optimize the management and monitoring of local authorities and public establishments

Régies.Net handles your entire management process – from appointing stakeholders to posting expenditures and revenue in the accounts of the authorizing officer. Use it to standardize your practices and improve their security. Accounting journals are standardized and secure when compared to non-standardized manual procedures. Expenses and revenues of the administrator can be posted to the accounts of the authorizing officer without having to re-enter them via an interface.

Rely on a solid and proven software solution

The HR response for local authorities and public institutions

The solution knows how to manage, remunerate, steer and respond perfectly to the status of your local civil service. The Astre RH offer takes into account the regulatory and operational changes of today and tomorrow while adapting to your organization.

The HRIS for public establishments​

Modular multi-agency operational coverage

Astre RH offers modular, multi-agency operational coverage. Its HR portal gives you a collaborative workspace that is suited to different profiles. It supports the digitization of processes and documents to help you go paperless.  ​

• Astre RH equips one third of local authorities with more than 4,000 employees​
• 100% of payslips are paperless​
• 10% reduction in costs by checking inputs and ensuring their security ​
• 15% reduction in demand from HR managers thanks to a collaborative portal​
• Produces nearly 4.5 million payslips each year

Modular solutions for the full HR spectrum​

An open and effective technical architecture​

Astre RH has a technical architecture that is open to the outside, guaranteeing sustainability, high availability and performance.​

• Architecture based on effective tools​
• Technology and partners​
• Data exchange between all players in the public-organizations ecosystem

Put your people at the heart of your HRIS system​

A modular solution that covers all aspects of HR 

With Astre RH, you can supervise your entire HR activity by quickly accessing essential information on each employee. You can count on a collaborative workspace, adapted to all profiles.

The functional scope covered by ASTRE RH includes:​

• Organizational chart and Individual Employee Records​

• Career management​

• Absence management​

• Talent management​

• Wage management​

• Alert management​

• Digitization/Archiving​

• Social report​

• Payroll management​

• Reporting and decision-making​

Save time by using GRH.NET to establish remunerations. Salaries and bonuses are added up automatically. The HR solution automatically calculates, counts and tracks what compensations agents are entitled to for each type of absence. Save 35 minutes per year and per employee record on the follow-up and reporting of absences. The payroll simulation tool enables you to anticipate staff changes (changes in the statutory frame of reference, staff movements, or promotions). Measure financial impact, perform simulations and make accurate budget forecasts. With GRH.NET, you’ll divide by half the amount of time you spend on payroll processes.​

Labour laws and regulations keep changing and require a scalable and secure solution. Follow the example of over a hundred establishments that use GRH.NET to steer their HR processes. The solution covers all aspects of HRM, including payroll, absences, administrative management of staff, management of posts and workforce, and salary simulation.

Your benchmark solution

GREA, your water and sewage services management software

GREA – a collaborative and innovative solution​

GREA is an innovative and modular solution that responds comprehensively to collective and non-collective water and sewage services. The solution is fully collaborative between services of the same organization (water, non-collective sewage, household wastewater, related services, industrial discharges) or an organization and its delegates.

A cross-sector application platform and vertical business modules​

• The GREA management software consists of an application platform for managing your shared yet secure reference documents to which is added a module for managing incoming requests and interventions. You manage your connection, installation, changeover, control and maintenance operations up to billing. The software is supplemented by three business modules - collective and non-collective sewage management, and water management.​

A tailored configuration console​

• To provide a solution that is suited to your environment and your needs, GREA also includes a configuration console. You can easily customize the solution to suit your processes.​
• GREA helps you set up and generate your documents and communication tools. Need to send single or batch emails or SMS messages, or produce statements and reports? Use your software to manage it all, and save precious time.​

Built-in EDM​

• GREA gives you the support you need to digitize processes, documents and file elements. Thanks to the built-in EDM feature, you can easily store your files (invoices, plans, diagrams, letters), items relating to your service points, and interventions. A powerful search tool enables you to find them at any time.

Advanced User Experience​

• GREA management software is a responsive solution that can be used in online or offline mode. Whether you are on a smartphone or tablet, in the office or in the field, you can use all of its features. Useful for staying effective!​
• With GREA, you benefit from advanced management of user rights by profile. Access is strictly limited to the features that are needed by the various organisations and sectors. Users have a tailor-made working environment.​
• Given the merging of local authorities, the pooling of resources, and the delegation of skills to private organizations, it is essential to have shared reference systems. GREA gives you just that - fully collaborative between departments and agents of the same local authority and its delegates, the tool optimizes communication and facilitates decision-making.​

Your comprehensive and scalable software tool for school transport

Historically devolved to French départements, the responsibility for school transport now falls within the remit of the regions, under the French NOTRe law pertaining to the new organization of local government. Regional authorities as well as EPCIs (public establishment for inter-municipal cooperation), agglomerations and delegated transport companies, need a suitable tool to manage school enrolments with the challenges of digitizing internal processes and providing a useful and effective modern service for families.​

The expertise of a trusted partner

Pégase – your comprehensive, scalable software solution

Pégase is a comprehensive and scalable software package. Every aspect of school transport is covered – supply management (Transport Plan), request management (FrontOffice & BackOffice), and contract management (Amendments, OS, Deposits, Invoices, Payments, etc.) This innovative offer is part of the new MaaS (Mobility as a Service) policies to facilitate the management of school transport for stakeholders, users and elected officials of your local authority. ​

Pégase – the leading software for school transport​

​Pégase is present in 12 regions and 27 EPCIs, and manages the school enrolments of more than 2 million learners each year. More than 95% of school transport registrations are made on the Pégase web portal. Pégase benefits from 30 years of experience and know-how shared with the Transport Departments of the Local Authorities. Consult your key indicators in real time. Thanks to the mapping of the available data, it is easier to calculate the forecast load rates of school buses. Each user has a personalized desktop in accordance with their authorized access. More than 200,000 school records can be managed in a single environment with Pégase. The system communicates and is open to the outside, which simplifies exchanges both internally and with all your external partners. Data security is protected, and penetration tests have been conducted by several independent firms.​