Established in April 2002 as a wholly owned subsidiary of Infosys Limited (NYSE: INFY), Infosys BPM has grown from a single BPO operation into a global leader in end-to-end transformative business process management. From crossing $1 billion in revenues in 2020 to completing 20 years and reaching 50,000 employees in 2022, every milestone in our story reflects a relentless pursuit of excellence. Today, more than 60,530 people from 105 nationalities work across 42 delivery centers in 14 countries, serving 254 clients across industries and continents. We have been consistently ranked among the leading BPM companies globally and have received over 60 awards and recognitions in the last five years from key industry bodies including NASSCOM, SSON, and GSA. Our subsidiaries — Infosys McCamish, Infosys Portland, Infosys BPO Americas, Infosys Czech Republic, Infosys Poland, and Infosys United Kingdom — extend our reach and deepen our domain expertise across verticals. With the strength of the Infosys ecosystem behind us and 20+ years of experience ahead, we continue to help global enterprises navigate their next.

We are Infoscions — a community of over 60,530 professionals spanning 105 nationalities, united by a shared commitment to reimagining how businesses operate. Our people are the navigators of our clients' digital transformation journeys, bringing deep domain expertise, empathetic intelligence, and the energy of a truly diverse workforce to every engagement. We have journeyed through the table-stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. Our integrated IT and BPM solutions approach means we do not simply manage processes — we understand the business context behind them. We are BPM strategists contributing to industry forums, pioneers in AI-driven operations, and a team that takes pride in consistently being ranked among the top employers of choice globally, underpinned by industry-leading HR best practices and a culture where every Infoscion is empowered to grow.

We provide end-to-end transformative business process management services for global enterprises across industries and service lines. Our integrated approach spans Business Services — including Finance and Accounting, Human Resources, Financial Crime Compliance, Master Data Management, Sales and Commercial, Supply Chain Management, Sourcing and Procurement, Trust and Safety, Customer Experience, Learning Services, and Legal Process — alongside a powerful portfolio of Digital Services encompassing Generative AI, Robotic Process Automation, BPM Analytics, Business Process as a Service (BPaaS), Digital Interactive Services, Annotation Services, Geospatial Data Services, and Global Capability Centers. We embed AI at the core of everything we do, leveraging deep customer insights, domain expertise, and empathetic intelligence to seamlessly integrate Gen AI solutions, Agentic AI solutions, and drive innovation toward a Service-as-a-Software model. Through our Digital Navigation Framework — anchored in Energize the Core, Agile Digital at Scale, and Always-on Learning — we help clients continuously develop agile, effective responses to emerging challenges and opportunities, enabling them to achieve cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experiences.

Our purpose is to help clients navigate their next. For us, that means enabling enterprises to continuously develop agile, effective responses to an ever-changing world — not by making incremental improvements, but by fundamentally reimagining business processes. We believe that digital transformation is not a destination but an ongoing journey, one that demands the right blend of technology, domain knowledge, and human ingenuity at every step. By fusing next-generation digital services with deep process expertise and an empathetic understanding of stakeholder experience, we equip our clients to unlock business value, address their most complex challenges, and take on the future with confidence. Simple, sustainable steps of progress — for our clients, for our communities, and for the society we serve.

We believe that doing business the right way is not separate from doing business well — it is the foundation of it. Our values are the commitments we make to every client, colleague, and stakeholder we touch. Client Value drives us to consistently surpass expectations, never settling for good enough when we can deliver exceptional. Leadership by Example means we set the standards in our business and transactions, holding ourselves to the benchmark we wish to see across our industry. Integrity and Transparency govern how we show up in every interaction — ethical, sincere, and open in all our dealings. Fairness ensures we remain objective and transaction-oriented, earning trust and respect through how we treat people, not just the results we deliver. And Excellence is our standing commitment to strive relentlessly — to constantly improve ourselves, our teams, our services, and our platforms until we become and remain the best. These five values are not aspirational posters on a wall. They are the operating principles that guide every Infoscion, every day.

Choosing Infosys BPM means choosing a partner that brings more than process management to the table. Our integrated IT and BPM solutions approach allows us to unlock business value at a depth that stand-alone outsourcing providers simply cannot match — combining the technological strength of the Infosys ecosystem with over two decades of domain expertise across 14 industries and a full spectrum of business and digital service lines. We leverage innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms to help clients achieve measurable outcomes: cost reduction, improved process efficiencies, enhanced effectiveness, and superior customer experiences. With 42 delivery locations across 14 countries, a workforce of 60,530+ people from 105 nationalities, and more than 60 awards in five years from bodies including ISG, Everest Group, Frost & Sullivan, SSON, and Hackett Group, our track record speaks for itself. And with AI embedded at the core — from Generative AI and Agentic AI to our evolving Service-as-a-Software model — we do not just help clients manage today's operations. We help them build the operations of tomorrow.

Sustainability at Infosys BPM is not a compliance exercise — it is a lens through which we look at every decision we make. As a wholly owned subsidiary of Infosys Limited, we are aligned to the broader Infosys ESG framework, which is published annually through a comprehensive ESG report that translates insight into impact. Our commitment to environmental responsibility, ethical governance, and social progress is woven into how we operate across 42 delivery locations and 14 countries. From energy-efficient facilities — including BPM buildings that have earned 5-Star ratings from the Bureau of Energy Efficiency — to robust corporate governance principles built on strong values and transparent accountability, we hold ourselves to a standard that goes beyond the bottom line. Sustainability for us means creating long-term value for all stakeholders: our clients, our people, our communities, and the planet.

We believe that business has a responsibility to the society it operates in, and at Infosys BPM, that belief drives real action. Our Corporate Social Responsibility initiatives are anchored in two goals: empowering disadvantaged youth through employability skills, and providing quality education to rural government school students through digital classrooms. Our flagship CSR program, Project Genesis, is a talent sustainability initiative that brings the teaching and course curriculum of graduate schools in tier 2, 3, and 4 towns up to industry requirements, training faculty members in Global Business Foundation Skills developed by NASSCOM in partnership with the Indian BPM industry. To date, our award-winning CSR efforts have touched over 300,000 students, trained more than 8,000 faculty members who have in turn reached 470,000+ students, and delivered skill development programs to over 15,000 young people from economically weaker backgrounds and persons with disabilities. We have also set up digital learning infrastructure in rural schools across Odisha, Karnataka, Tamil Nadu, Maharashtra, and Andhra Pradesh — reaching close to 5,000 children every year — with the support of NGO partners and the voluntary spirit of our own Infoscions.

At Infosys BPM, inclusion is not a policy — it is how we work. We are an inclusive, equal-opportunity employer with zero tolerance for discrimination on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, age, or any other legally protected status. Our vision is to create a workplace that genuinely leverages the power of diversity as a source of sustainable competitive advantage. With 46.51% gender diversity across our workforce, 104 nationalities represented, and 25.78% multicultural and diverse employees as of March 2026, the fabric of our organization reflects the world we serve. We invest in structured programs that go far beyond hiring: iWIN drives women hiring through returnee programs, re-hire initiatives, and incentivisation; PROPEL, EDVantage, and SOAR develop women leaders at every level; Women Wizards Rule Tech builds digital skills; and Breaking Barriers connects our people with inspiring leaders from within and beyond the organization. Our iPRIDE initiative creates a safe and inclusive environment for colleagues from the LGBTQIA+ community and their allies, while our Disability initiatives actively recruit and support persons with disabilities — a group that maintains an impressive 90% retention rate and over 15% high performers within our organization. Across every region, language, culture, and background, we celebrate the fact that our differences make us stronger.