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Management Solutions
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Company Information
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Overview

Management Solutions is a leading provider of business consulting services for regulated industries. We operate in more than 50 countries (48 offices) with a multidisciplinary team of close 4,000 professionals with functional, mathematical, technical and other profiles.

Groups

Number of Employees

1,001-5,000

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Services Provided

Consulting

Capabilities
Industries
Footprint
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Regions

Africa, Asia, Europe, Latam, Middle East, North America, Oceania

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Countries

Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Colombia, Costa Rica, Denmark, Ecuador, France, Germany, Italy, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States Of America

Additional Information
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Year of foundation

2002

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Structure

Privately Held

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Offerings

Problems we solve

The Business Management Challenges That Define Our Clients' Agendas

The organizations we serve are leaders in regulated and complex industries — financial institutions, insurance companies, energy players, telecommunications providers, technology firms, and beyond — and their challenges are as demanding as their markets. They come to us when strategy needs to be redefined for a new competitive or regulatory reality; when commercial performance and marketing effectiveness are not delivering at their potential; when risk frameworks need to be built, validated, or transformed to meet evolving regulatory requirements; when financial and management information systems are too fragmented to support sound decision-making; and when organizational structures, operating processes, or technology platforms require fundamental redesign. They also come to us when the pace of change in artificial intelligence, advanced analytics, and new methodologies is moving faster than their internal capacity to adapt — and when they need a partner capable of leading that transformation from concept through to lasting implementation. In every case, the problem is the same at its core: turning the pressure of a complex business environment into a clear, actionable, and durable solution. That is what we do.

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Consulting Solutions By Industry

Construction and infrastructures

Collaboration with major infrastructure companies and leading construction companies in the residential construction sector encompasses risk management promotion, development of internal control and compliance models, support for financial functions in liquidity management, financial planning and regulatory adaptation, monitoring of climate risk and sustainability challenges, and evolution of the IT function in coexistence with Digital Transformation. The construction sector — including construction companies (civil works and building works), infrastructure concessionaires, engineering services, construction materials such as cement companies, and real estate companies — continues to show slight growth driven by increased public tenders and strong real estate market performance. The sector is making great efforts to develop and incorporate digital transformation into its operations. Changes in risk controls and contracting models, investments related to ESG criteria, and increased public-private collaboration are enabling companies to meet the growing demand for infrastructure while achieving long-term sustainable profitability.

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Defense

The proposal for the Defense Industry combines a specialized approach focused on key development areas — Transformation, Digitalization, Technology, Data, AI, Cybersecurity and more — with a proven ability to manage multi-year, international, and highly complex projects, grounded in a deep understanding of the industry's realities; the approach can also be applied in classified environments where the reliability and security of information are critical. New developments in the geopolitical landscape have placed Defense among the top priorities of nations, driving structural transformation to strengthen operational capacity and resilience, integrate technological advances, ensure interoperability among systems and allies, and safeguard strategic autonomy. The intensive incorporation of artificial intelligence, autonomous systems, advanced data analysis, cybersecurity, and critical asset protection, as well as real-time multidomain integration of systems and allies, is redefining both the equipment and operational performance of defense systems and associated industries including security, aerospace, and others. Agile innovation, dual technology for civil and defense use, development of autonomous supply chains, and promotion of highly specialized industrial ecosystems strengthen the business fabric and the economy.

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Distribution

Solutions adapt to all types of businesses in the retail field — distribution, textile, food sector, etc. — providing innovative responses to adaptation of business strategy, transformation and efficiency including new work approaches, financial management, risk management and control, and data capture and exploitation. The current distribution industry environment is marked by changing business models requiring review of key management areas, with a more customer-centric value proposition enabled by advanced analytics and Artificial Intelligence driving operational efficiency. ESG sustainability commitments — emission reduction, circular economy, energy efficiency, and social impact quantification — are key challenges in the transformation process. Changes in consumer habits and the prevalence of mobile devices demand business and logistic models that combine physical distribution with e-commerce opportunities (Phygital models), capturing efficiencies throughout the shopping journey. In a high interest rate environment, financial management of working capital and cash conversion cycles is of particular importance.

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Education industry

Intensive work is carried out in the education sector, with a focus on Universities, taking advantage of close relationships with prestigious institutions to respond to their needs: digital transformation, efficiency, control and customer (student) orientation of processes, improvement of information systems, and the design of solid strategic plans. The education sector is facing a major transformation to adapt to social changes and changes in the productive sectors, with significant impact on educational offerings, processes, and university life, including strong demand for specialized profiles in quantitative fields and new technologies. Digital transformation opens up new opportunities to reorient processes with greater focus on the student, improve administrative processes, enhance agility and efficiency, and develop advanced information systems that strengthen analytical capabilities and data governance. The drive for sustainability by universities adds new challenges, calling for changes in the research, outreach, and teaching model, and for more digital, greener campuses adapted to new social demands related to environmental impact and decarbonization objectives.

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Energy

Services are provided to all types of companies — electricity, gas, petrochemical, etc., both global and local — helping to maximize each company's value and supporting diversification challenges by optimizing potential and accounting for structural impacts on organization. The industry is in the midst of a transition towards lower greenhouse gas emissions, seeking greater energy autonomy and competitiveness, while customers demand sustainability, quality and price and a wide range of energy services beyond traditional utilities. Numerical management challenges relate to the development of renewable generation and its storage, optimization of energy trading, efficient use of financial resources, monitoring and control of various risks including climate and supply chain risks, ESG sustainability, and compliance with international standards. Digital transformation — intelligent use of data, sensorization, advanced analytics, and AI — combined with the global macroeconomic situation, makes focus on efficiency, reputation management, and sustainable value generation essential.

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Financial Institutions

Advisory services are delivered to all kinds of entities within this market — banks, insurers, investment companies, financial institutions — drawing on in-depth knowledge of and experience in the industry to meet any current challenge. The financial sector is undergoing a profound transformation driven by structural dynamics including digital transformation, the rapid adoption of Artificial Intelligence, sustainability commitments (ESG), and an increasingly demanding regulatory environment affecting capital, provisions, liquidity, leverage, and conduct. Specialist services cover wholesale banking (Treasury, Capital Markets, Asset Management, Payment Methods), business and retail banking (distribution models, customer knowledge, multi-channel behavior and experience), management of financial business risks, optimization of equity, and regulatory compliance. Payments is a particularly active area, addressing sophisticated and digital customers, a growing variety of products, new players such as fintechs and big-techs, and the need to modernize front-to-back infrastructure.

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Government

Working with the civil service by designing and implementing improvements to their structures, processes and systems, agencies are helped to get closer to citizens more effectively — optimizing processes, personalizing the service offered, making current services more efficient and responsive, and designing and implementing solutions that enable rapid reaction to the market with appropriate flexibility and scalability. The current market context imposes high budgetary optimization efforts on public actions, requiring improvement in productivity and efficiency of all government agencies focused on maintaining or improving service quality while optimizing management of structural costs. Government agencies are addressing programs to incorporate new technologies into the functioning of the public sector — referred to as e-government — seeking to increase efficiency, transparency and citizen participation through greater use of information and communication technologies. Tools called GovTech, RegTech and SupTech, leveraging machine learning, artificial intelligence, natural language processing and blockchain, facilitate regulatory compliance and make processes more efficient. Major transformation plans such as NextGenerationEU and significant public investment programs in response to climate change and the energy crisis are also driving transformation.

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Industry

Services are provided to a wide range of companies in the industrial sector, with a value proposition adapted to needs, responding to all kinds of requirements related to technological and digital transformation, process optimization, increased productivity, and management of operational, supplier, and regulatory risks — in addition to valuing available information through predictive analytics in decision-making and data governance. European industry is experiencing the impact of trade wars and global turbulences, with the automobile sector most affected by drops in production and exports, while steel and chemical sectors show greater resilience. Digital transformation — understood as data value extraction, automation and robotization, intelligent management, and new business models — has a key role within industry in terms of increased competitiveness and reduced costs from inefficiencies. Companies require a constant process of continuous improvement and transformation to minimize the impact of external threats and internal weaknesses arising from global slowdown and value chain delocalization.

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Insurance

Advisory services within the insurance industry take a multidisciplinary approach complemented by deep knowledge of the business, allowing a response to all kinds of needs that insurers may have — from actuarial support and risk management to strategy, finance, operational, commercial, and technological transformation. The insurance industry is immersed in profound changes driven by aging populations, digital transformation, the adoption of Artificial Intelligence, intensive data use, improved operational efficiency, new business models and ecosystems, an expanded control environment, and sustainability (ESG) requirements. Customer behavior has changed significantly, requiring distribution networks and insurers to adapt to a hybrid or omnichannel context while incorporating resilience and business continuity plans. Regulatory changes — including GDPR, the Insurance Distribution Directive, IFRS 17, and amendments to Solvency II — require insurers to optimize capital and provisions, manage client data, and strengthen internal process controls. Sustainability regulations and social and market pressure have also become top priorities.

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Logistics and transportation

Leaders of the transport and logistics sectors are supported in their organizational transformation — implementing efficiency programs and agile transformation of processes, improving human resource management in a digital context — providing advanced modeling techniques, optimal models for exploitation of information, analytical and budgeting models, and risk management covering risk maps, measurement methodologies, assurance and internal control maps, and climate and sustainability risk management. The sector is undergoing a transformation focused on sustainability and digitalization, with e-commerce as the primary growth driver and technologies such as robotic warehouses, AI-optimized routing, distribution flexibility, and autonomous transport marking an unprecedented business transformation. Government initiatives encourage digitalization and promotion of open data from public and private operators to increase competitiveness and efficiency. Carbon footprint measurement, climate risk measurement, and development of master plans including route optimization, packaging, and alternative fuels are central priorities, while focus on efficiency — process optimization, human resource management, and cost reduction — is essential in an environment of uncertainty and investment requirements.

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Pharmaceutical industry

Innovative solutions are offered to meet the main challenges of the pharmaceutical industry, with a catalog of solutions adapted to its particularities — applying advanced modeling and data treatment techniques, defining and implementing information governance mechanisms and data quality, optimizing and anticipating processes, evolving the risk function, and helping companies redefine HR strategies, corporate functions, efficiency plans, or Agile transformation. The pharmaceutical industry has become a significant engine for growth in major economies, being one of the industries with the greatest level of investment in R&D and a significant contributor to employment creation. Major current challenges include ensuring regulatory compliance in an intensely regulated context, competing in global markets while adapting to local specificities, incorporating sustainability into research, production, storage and distribution of medicines, adopting new technologies such as Big Data and Artificial Intelligence, adapting to new organizational and working models to increase profitability and efficiency, implementing comprehensive risk management, and establishing robust business continuity plans.

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Professional services

The value proposition is adapted to the particularities of the professional services sector, helping companies in their transformation processes to face current industry challenges. Key areas include organization and management of human resources, efficiency programs, technological and process transformation in a digital context, improvement of the management information model, and optimization of information and data governance encompassing exploitation of information and modeling in Big Data environments. The professional services sector continues to face challenges brought about by globalization, technological advances, related regulations, and strong price competition. Companies must support research and development of innovative solutions, evolve differentiation and leadership capabilities through knowledge, improve customer experience, transform organizations into more flexible and agile structures, and have adequate governance and control models that minimize professional risk.

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Technology

The value proposition, leveraged on expert knowledge of technology, adapts to the particularities of any sector, helping entities adapt to the new digital ecosystem — using the cloud to capture efficiencies, supporting innovation of service offerings, improving time to market, managing and mitigating technological risks, extracting value from Big Data, and adapting processes by incorporating Artificial Intelligence. The technology industry is at the epicenter of the transformation of other industries, being central to the fourth industrial revolution and the source of major changes in the economic and social sphere. The rapid evolution of technology is giving rise to new concepts such as hyper-automation, multi-experience, data democratization, augmented human beings, the ethical approach to AI, distributed cloud computing, edge computing, and autonomous and collaborative objects based on intensive use of AI and Blockchain. For technology companies it is essential to orient talent management towards innovation and respond to new context risks such as cybersecurity and new socio-technological paradigms like Data Mesh.

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Telecommunications

Working with global and local telecommunications operators, the focus is on identifying new services in line with the strategy and assets of each company, designing and developing operational excellence projects, and converting information into business knowledge to obtain an optimal time to market in the dynamic electronic communications industry. The sector is at the center of digital transformation, experiencing rapidly shrinking margins in traditional voice and data businesses while new revenues are captured by over-the-top players, and operators deploy next-generation 5G networks. Strategies are transforming the industry across infrastructure (network sharing, virtualization, Towercos), products (new services through alliances), operations (digital transformation), and customer vision (enhanced communication channels). Artificial intelligence is creating new opportunities to improve business and processes in a sector that generates and uses data intensively, requiring concentration and simplification at all levels — regulation, organization, business, technology, and sustainability.

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Tourism

Leaders of the tourism sector are helped to face new challenges derived mainly from digital transformation, with specific solutions that add value — accompanying organizations in their agile transformation, using data to transform it into business decisions through modeling and advanced analytics, and carrying out adequate management of risks that could threaten the achievement of objectives (risk function diagnosis, risk map and insurance, climate risk). The tourism industry is a key sector in the growth of developed countries, standing out for its high competitiveness as destinations and operators compete to be the most attractive in a changing environment marked by new competitors, evolving customer needs, and new business models. Post-pandemic recovery requires putting the customer at the center of strategic thinking to provide a more personalized offer and increase efficiency ratios across operational and management areas, leveraging digitalization, sustainability, talent retention, and new technologies. Factors such as changing customer needs and the emergence of new market models such as tourist rental housing continue to shape the competitive landscape.

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Consulting Solutions By Capability

Management & financial information

Consulting services focused on management reporting, financial information systems, and performance management. Support includes design and implementation of financial and management reporting systems, performance analytics and dashboards, and operating rhythm and business review cadences to drive data-driven decision making.

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New Technologies and Methodologies

Consulting services applying advanced technologies and methodologies — including artificial intelligence and data analytics — to solve client challenges. Services leverage machine learning, natural language processing, automation, and advanced data science techniques to develop data-driven solutions across client operations and strategic initiatives.

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R&D Area

Research and development services generating innovative methodologies and knowledge to support client engagements. The firm maintains internal R&D capability to develop proprietary approaches, advanced tools, and cutting-edge methodologies that inform and enhance the breadth and depth of client advisory services.

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Risk management & control

Advisory services covering risk identification, measurement, management, and control frameworks across all risk types. Services encompass enterprise risk management strategy, operational and financial risk management, credit and cyber risk assessment, compliance program design, risk monitoring and reporting infrastructure, third-party risk management, and business continuity and operational resilience planning.

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Sales and marketing management

Consulting services focused on commercial strategy, sales force effectiveness, and marketing management for clients. Engagements address sales organization design, sales force sizing and effectiveness, sales performance analytics, marketing strategy, marketing organization optimization, and commercial excellence across customer-facing functions.

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Strategy

Advisory services helping clients define and execute strategic direction across business, finance, and operations. Support spans corporate and business unit strategy formulation, strategic planning and implementation, and growth strategy development, with integration across finance, organizational design, and operating model considerations.

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Transformation: organization, processes & technology

Advisory services supporting clients through organizational, process, and technology transformation initiatives. Engagements span transformation strategy and program management, organizational redesign and operating model transformation, change management, digital and technology transformation, cost optimization as part of transformation programs, and enterprise systems implementation.

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Digital Solutions By Capability

AI Studio™

Proprietary platform supporting the development and deployment of artificial intelligence solutions. AI Studio™ enables organizations to build, test, and operationalize AI-powered applications and analytics to address business challenges across functions and industries.

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GAMMA

Model governance system for managing the full lifecycle of risk and analytical models. GAMMA enables organizations to establish model inventory, validation workflows, controls, and compliance tracking for regulatory and internal risk management models.

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GenMS

Generative AI framework for the creation, testing, and deployment of GenAI tools. GenMS provides a systematic platform for developing, validating, and operationalizing generative AI applications across enterprise use cases.

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Hatari

Platform for the quantification and management of reputational risk. Hatari enables organizations to identify, measure, monitor, and report on reputational risk events and exposures to support integrated risk management and stakeholder communication.

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MIR

Risk Information Model for capital calculation and risk reporting. MIR provides a centralized data and analytics platform for comprehensive risk reporting, capital adequacy calculations, and regulatory risk disclosures across financial institutions.

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Modelcraft

Component-based model building tool supporting advanced and machine learning algorithm development. Modelcraft streamlines the construction, testing, and deployment of machine learning and statistical models through a configurable, modular platform.

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MS2 - Management Sustainability Solutions

Climate risk measurement system for quantifying and reporting climate and environmental risks. MS2 enables organizations to assess, measure, and report on climate risk exposure and environmental impact metrics aligned with regulatory and sustainability reporting requirements.

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Paladin 2.0

Money laundering prevention solution for compliance with AML regulatory requirements. Paladin 2.0 supports anti-money laundering program execution through transaction monitoring, customer screening, and compliance reporting capabilities aligned with regulatory standards.

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SIRO

Integral Operational Risk System for comprehensive management and control of operational risk. SIRO provides a platform for risk identification, measurement, control tracking, and reporting to support operational risk governance and regulatory compliance.

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