Navigating change is a specialty here. Clients are helped to accelerate and execute on business and transformation initiatives, whether driven by government requirements, consumer demands, or market pressures — from activating a decarbonization strategy with an adaptable workforce, to securing bipartisan infrastructure funding, to defining key data-driven insights to accelerate the value of an integrated renewable energy strategy. Energy and Utility companies are feeling the pressure to accelerate and integrate decarbonization strategies into daily operations. The call for change is compounded by the global increase in energy consumption and the demand for action on climate change initiatives from consumers and governments. With the right combination of expertise, clients are helped to build, power, and navigate transformation — identifying and optimizing greatest assets, developing flexible workforce strategies, putting data to work, and improving customer experience.

Financial services clients are enabled to streamline regulatory compliance, meet ever-changing regulatory demands, drive growth and efficiency, and reduce costs. The Financial Services industry is approached as a dynamic sector with many interconnected systems, processes, and stakeholders, with an industry perspective rooted in a top-down view of the entire ecosystem, including professionals, clients, and institutions. Advanced data and analytics are leveraged to drive strategic decision-making and improve operational efficiency, offering expertise in data management, predictive modeling, and risk analysis — enabling clients to better understand market trends, customer behavior, and risks. Deep industry expertise in regulatory remediation ensures clients can feel confident ahead of regulator audits.

Working seamlessly with agency teams, this practice serves as partner, adviser, and challenger to Health and Human Services organizations. Whether clients are facing changes in complex systems, regulations, or constituent needs, the firm defines the vision, articulates how to make it happen, and delivers toward it — always keeping the client's best interests at heart and advocating with vendors and federal partners on their behalf. Transformation investments in HHS are designed to deliver lasting value, not just milestones. The firm partners with agencies to build shared infrastructure and workforce strategies that stick, supporting state and local health departments in developing transformational strategies for the future of public health.

The healthcare industry is approached as a dynamic sector with many interconnected systems, processes, and stakeholders. The industry perspective is rooted in a top-down view of the entire ecosystem, including patients, payers, and providers — focusing specifically on the integration of people, technologies, and operations to create a more effective healthcare system. Clients are helped to accelerate and act on growth initiatives — from aligning strategy with goals and culture to optimizing implementation and driving team digital enablement. Services span healthcare supply chain optimization, data and analytics for claims processing and drug spend management, physician and patient experience improvement, and data-driven marketing within the healthcare sector.

Co-creating value and resilience is the guiding principle for hospitality and travel clients. Transformations are guided that enable people, systems, and processes to generate greater business value — with flexible team support that boosts competitiveness, growth, and efficiency. Capabilities are enhanced, skills are transferred, and agile workforce alignment is enabled. The practice helps hospitality and travel organizations navigate rapid industry change, building the organizational resilience needed to respond to shifting customer expectations and market dynamics.

Impacting patient well-being together is the mission of this practice. Fueled by passion, client commitment, and experience, the team hits the ground running to create results from day one — bringing a smart, actionable approach committed to getting the work done at global, enterprise scale. Clients are helped to attract and retain top talent through reimagined value propositions, offering compelling career paths, purpose-driven cultures, and agile work methods. The full operating model is assessed, integrating digital skills to engage patients and providers, modernize clinical trials, and navigate supplier disruptions with analytics.

Media trends are never fixed for long — and this practice helps media, entertainment, and communications clients stay ahead of constant disruption. The firm brings transformation expertise across the full ecosystem, from traditional broadcast and content businesses to digital platforms and telecommunications operators. Clients across media, entertainment, and communications are supported with workforce optimization, digital transformation, customer experience improvement, and operational change — helping organizations adapt to evolving consumer behaviors, technology shifts, and competitive pressures across the sector.

Public sector organizations are tasked with doing more with less while serving growing populations and rising expectations. The talent, technology, and expertise are brought to help deliver results that matter — partnering with agencies to build alignment across leadership and frontline teams, reducing resistance and accelerating stakeholder adoption. From organizational change management to government modernization, the practice specializes in delivering value that strengthens accountability, builds public trust, and positively impacts the communities served. Sub-sectors include Health & Human Services, Mobility/Transportation, General Government (state and local), and UK Public Sector — where policy is translated into operations and digital capability is accelerated.

Retail leaders are helped to optimize their workforce, transform digitally to deliver a seamless customer experience, and react more flexibly to a rapidly changing industry. With extensive experience helping retail companies meet market needs, speed to value is improved with retail-specific solutions. This industry is comprised of distinct but mutually dependent divisions including brands (suppliers), manufacturers, distributors, retailers, and consumers. A broad understanding of the CPG industry allows a focus on helping organizations adapt to the ever-changing environment, enable growth, eliminate critical pain points, and provide a competitive advantage in the marketplace.

The transportation industry is evolving, and fast. Keeping pace with technology, customer expectations, and talent needs only heightens the demand for change — and as traditional operating models and legacy ways of working come into question, the future can't wait. Through people, processes, and tech, capabilities are assessed and advice is offered for adoption and value, enhancing experiences for both the workforce and customers. Workforces are future-proofed by modernizing work practices and culture — empowering teams, speeding up change, and building a skills-based organization. The practice serves rail, transit, trucking, and broader transportation clients across strategy, program management, regulatory navigation, and digital transformation.

Advances data and technology across the operating model to enable people and processes, dissolve silos, and unlock transformative potential through better coordination, adaptability, and performance. Evaluates data and technology management across operating models and delivers analytics and data modernization work across financial services and public sector clients, enabling organizations to harness technology for digital transformation and business growth.

Helps organizations harness technology through strategy and advisory, cloud solutions, AI integration, and security to drive digital transformation and business growth. Named in 2024 Gartner Market Guide for Digital Technology and Business Consulting Services, with deepened digital, tech and AI expertise through the acquisition of The Bridge, a full-service technology and data consultancy.

Helps organizations design and deliver complex business transformations through adaptive roadmaps, value-guided program delivery, and change adoption to realize ROI. Provides implementation and program management for business transformation with demonstrated expertise in transforming PMOs through managed services and delivering change and transformation outcomes in the public sector.

Improves the efficiency and productivity of teams through organizational design, workforce strategy, change management, and capability building. Delivers high-performance workforce cultivation and telecommunications workforce optimization, with recognized expertise in AI implementation in HR and demonstrated outcomes across multiple industry sectors.

Software that breaks down organizational silos and generates a dynamic blueprint of the business, enabling enterprise architecture and strategy alignment. Provides a unified view of the enterprise operating model, organizational structure, and technology landscape to support strategic decision-making and organizational transformation.

Software that enhances portfolio investment decision-making and accelerates value realization by bringing data insights, risk management, financial oversight, and performance tracking into one platform. Enables organizations to monitor portfolio health, track benefits realization, manage financial performance, and optimize investment returns through integrated analytics and reporting.

Dynamic software that connects and aligns all investments with strategies, enabling organizations to prioritize, invest, and deliver their strategy with greater business agility. Provides a unified platform for portfolio management, strategic alignment, and investment prioritization to accelerate strategy execution and business outcomes.