Since 2006, Origin has been the professional services provider of choice for municipalities and utility companies across the US, Canada, United Kingdom, Australia, and New Zealand. We are a 100% employee-owned, USA-based company laser-focused on utility billing, meter-to-cash operations, and customer engagement. We've partnered with over 51 utilities serving more than 31 million commercial and residential customers — and our oldest client relationship spans 18 years. That kind of loyalty doesn't happen by accident. It happens because we deliver.

Origin is a team of deeply experienced utility professionals — averaging over 11 years in the industry, with many carrying 30+ years of hands-on experience. Many of us have sat in the same business roles as the clients we serve. We're smart, provocative, high-tempo, and visionary. We challenge the status quo, balance our boldness with empathy, and move fast to plan. We're not just consultants — we're partners who genuinely understand utilities and the communities they power.

Origin delivers two things utilities need most: modern, integrated SaaS software through our SmartCity Suite — covering utility billing, meter data management, field service management, payments, and customer self-service — and expert consulting and implementation services to tailor and optimize those solutions for each utility's unique regulatory, technical, and operational context. From initial CIS implementation to upgrades, application optimization, and 24/7/365 managed operations through SmartOps, we're with our clients every step of the way.

We are in the business of innovation — helping utilities leverage an ever-evolving technology landscape to enhance the lives of their customers and provide a foundation for sustained prosperity. The services our clients provide are fundamental to modern society. We take that responsibility seriously, and we show up every day to help utilities do their jobs better, faster, and smarter.

Personal attention, excellent customer service, and tangible value are the pillars Origin was built on. We believe in timeless principles: delivering on our word, standing behind our work, and investing in the relationships that make lasting impact possible. Our culture rewards integrity, continuous improvement, and a genuine sense of ownership — because when our clients succeed, we all succeed.

Origin brings something no competitor can match: 25+ years of Oracle CIS experience, a 100% employee-owned team with deep utility domain expertise, and a collaborative engagement model — onPoint — designed to fit each client's governance culture. Our SmartCity CIS is backed by Oracle Customer to Meter, Gartner's top-rated CIS application. We're PCI Level 1 and SOC2 Type 2 compliant, and we're available 24/7/365 through SmartOps. Our portfolio of long-term client relationships speaks louder than any pitch.

Origin places high value on community engagement and service. Through our charitable foundation, LillieMon — founded in 2013 — we provide a lending hand to the communities where we work and play. Origin staff are encouraged to get involved in community service and charitable activities that leverage their gifts and passion, and the company provides support and incentives to inspire and facilitate that engagement.