Square develops Data strategies and ensures their operational implementation by taking the lead in Data Management, Data Analysis and Data Science projects. Our expert and pragmatic approach aims to leverage and promote the data assets of organizations.

DATA STRATEGY

Define the Data ambition of the organization

• Carry out an audit of the Data assets and strategy
• Identify existing initiatives and measure their performance
• Define and prioritize new internal and external services
• Define the HR transformation plan
• Define the communication plan
• Définition du plan de communication

DATA ANALYTICS

Promote the culture of Data service offerings within the organization

• Audit the Data assets
• List internal usage
• Formalize internal service offerings: data visualization, segmentation, business process automation

DATA MANAGEMENT

Establish the Data organizational framework

• Define the Data governance roles & responsibilities
• Survey the required data dictionary for priority usage
• Establish KPIs to initiate data governance
• Build the IT roadmap to support the centralization of Data assets

DATA SCIENCE

Raise awareness of the challenges of sustainable growth

• Ideation, prototyping and identification of business opportunities
• Data collection and preparation
• Deployment of machine learning methods
• Operational integration into business processes
• Change management

Square assists organizations across industries in the development of their digital and marketing strategy, the improvement of customer experience, the optimization of their business model performance, and the promotion of the use of digital tools in their marketing practices.

DIGITAL STRATEGY AND MARKETING

Transform the organization’s value proposition and business model

• Carry out strategy audits
• Pivot your positioning and value proposition
• Build digital and marketing strategies
• Deploy digital and marketing strategies into operational plans

CUSTOMER EXPERIENCE

Improve the customer experience delivered by the organization

• Define the customer promise ambition
• Map existing customer journeys and deploy new omnichannel customer journeys
• Transform the organization’s relationship model
• Enhance the employee experience to better serve the customer experience

BUSINESS MODEL PERFORMANCE

Optimize and develop the organization’s performance through digital and marketing

• Optimize the organization and process operations
• Develop new growth levers
• Improve the distribution model through digital
• Optimize the offering, revenue management, distribution, pricing and segmentation
• Support the transformation of usages
• Drive performance: measure the achievement of goals, anchor good practices

DIGITAL MARKETING

Leverage on digital tools to rebuild your organization’s marketing

•  Collect, organize and exploit high-quality customer data
• Adopt the “moment of life” and “customer life cycle” marketing approaches
• Optimize CRM thanks to digital strategy, tools, and organization
• Leverage new channels and tools (social media, chatbot, messaging, etc.)

Square assists players of the financial sector in the integration of sustainability risks and new regulations of their field. Leveraging on its experience and building on the expertise of other Areas of Excellence, our firm supports organizations across multiple industries in the design and implementation of their sustainability strategies.

CLIMATE RISK

Factor in climate risk in risk management

• Support the deployment of a climate risk policy and its management
• Analyze the most relevant data to evaluate the climate risk
• Financial modelling
• Stress tests, non-financial data management

SUSTAINABLE FINANCE

Comply with new regulations

• Ensure regulatory monitoring
• Analyze the impact of regulations on banks and insurance companies
• Lead regulatory compliance projects and raise business awareness
• Optimize the content on Non-Financial Performance Statements

SUSTAINABILITY STRATEGY

Define the organization’s contribution to sustainability

• Audit on sustainability challenges: materiality matrices, analysis of the impact of evolutions of the financial sector on business model, benchmarks
• Definition of a sustainability strategy / commitments / CSR / low carbon
• New business models
• Certification strategy

PRACTICES

Implementing good sustainability practices

• Sustainable innovations
• Responsible procurement / Supply chain / Responsible digital
• Environmental operational efficiency
• Support to chain management

Square supports its clients in the transformation of their innovation dynamics. Our consultants, through their tailor-made approach help design, industrialize and manage innovation to ensure the sustainable growth of organizations and their transformation into socially and environmentally responsible entities.

VISION

Build sustainable Innovation strategies

• Help define a mission
• Help define the innovation and design strategy
• Model possible disruptions and mitigation plans
• Model sustainable diversification opportunities
• Identify and detail social and environmental challenges
• Expand the innovation ecosystem
• Stimulate radical innovation through innovative design (C‑K theory)

GOVERNANCE

Steer innovation

• Align innovation actors
• Streamline evaluation committees and tools for innovative projects
• Optimize the innovative project portfolio and maximize profitability
• Help establish a Direction of Innovation or innovation entities
• Bring light to the innovation make-or-buy
• Promote the innovation ecosystem
• Organize Research activities
• Set up and manage innovation labs
• Refine skills
• Acculturate, train and coach

MANAGEMENT

Industrialize Innovation

• Streamline the exploration process
• Embed a pre-development process: transform invention into innovation and assess its adoption
• Accelerate the development process
• Integrate the deployment process
• Promote learnings
• Ensure an economic steering of innovation and target efficiency
• Manage uncertainty

RESPONSIBILITY

Raise awareness of the sustainable innovation stakes

• Carry out an audit
• Challenge existing intelligence and scouting
• Help ‘for good’ intrapreneurship processes
• Anticipate regulations and identify opportunities
• Deploy and promote virtuous practices, internally and externally
• Bring frugality to your culture and infrastructure
• Optimize your communication

Square helps its clients improve the efficiency of their organization, their processes, and better manage their performance and major transformation programs.

ORGANIZATIONAL EFFICIENCY

Transform your organization to support strategic objectives

• Definition of a Target Operating Model
• Post-fusion/acquisition integration
• Shared Services Centers
• Performance and organizational transformation

PERFORMANCE MANAGEMENT

Implement OKRs and continuous improvement

• Implement Objectives and Key Results (OKR) management
• Define and deploy a performance-based management system
• Cocreate visual management / Lean management
• Set up continuous improvement
• Define KPIs and operational or strategic dashboards

PROCESS PERFORMANCE

Implement OKRs and continuous improvement

• Improve the efficiency of operational processes
• Rely on the Lean 6 Sigma framework (DMAIC)
• Map existing processes and evaluate their performance
• Identify irritants (Kaizen workshops) and root causes (Ishikawa)
• Define target processes and expected performance objectives
• Deploy and test validated improvements
• Manage and adjust new process performance
• Implement business process management (BPM)

PROGRAM MONITORING

Structure large strategic programs

• Organize the program and its governance
• Monitor execution and ensure the quality and delay of deliverables
• Promote adhesion around common shared objectives
• Ensure communication
• Manage resources
• Professionalize the Project Management function
• Share good practices with internal collaborators

Square helps its clients acquire, integrate and develop their organizations’ human capital. In order to trigger greater commitment within teams, our interventions focus primarily on adapting work methods to operational and cultural changes, improving the effectiveness of human resources departments, and skills development.

ORGANIZATION

Rethink the organization of the company

• Align the organization around strategic objectives
• Establish the entreprise’s organization as a pillar for customer satisfaction
• Carry out operational audits and establish action plans
• Identify, model, qualify and optimize processes
• Organize and clarify roles and responsibilities

TRANSFORMATION

Support the methodological change

• Promote operational excellence through the implementation of a continuous improvement operating mode
• Define and roll out change management and communication programs
• Support Managers operationally in the transformation of their leadership model
• Design and lead tailor-made trainings and workshops (top management, managers, teams)
• Help the best projects arise and succeed (business, intrapreneurship)

ACCULTURATION

Change the culture

• Carry out culture audits and review existing practices
• Develop an Agile culture
• Promote new methods and ways of working
• Support change of the management position
• Cocreate attractive, innovative employee journeys that fosters employee commitment
• Coach projects, teams and individuals

ADAPTATION

Adapt to the consequences of the COVID crisis

• Leverage the changes brought upon by COVID through surveys and lessons learned
• Make the development of remote working sustainable and support it
• Define new models of work (rituals, communication, tools) and management (suitable management model)
• Rethink the quality of the work life, including remote working
• Imagine and implement new workspaces

Square advises its clients in the rollout of new regulations, as well as in the optimization and enhancement of control systems. This area of excellence builds on a community of 130 expert consultants who, in addition to their client assignments, conduct major research and publication work.

REGULATORY COMPLIANCE

Ensure compliance with new regulations

• Establish the regulatory requirements and define the normative framework
• Support the operational implementation of new regulations
• Organize remediation plans to finalize regulatory compliance

EFFICIENCY OF MECHANISMS

Improve the operational efficiency of the regulatory and compliance functions

• Implement organizational redesigns (definition and implementation of a Target Operating Model)
• Digitize processes (RPA, AI)
• Strengthen operational efficiency with Lean Six Sigma methodology: cost control and optimization

FINANCIAL SECURITY

Comply with financial security requirements

• Define remediation plans to comply with regulations with respect to embargo, Anti-Money Laundering and Counter Terrorist Financing
• Establish and improve control mechanisms (LOD1 and LOD2)

AUDIT AND INTERNAL CONTROL

Assist audits and controls

• Support regulatory agencies (ECB, ACPR, etc.)
• Conduct audits or improve existing frameworks (e.g. support for TRIM, PS2E, PCA, etc.)

Square advises industrial and service companies in the design, deployment, and optimization of their supply chain, from procurement to the last mile. Our experts implement best practices in logistics, digital and data to ensure the operational excellence of supply chains and meet the expectations of the end customer.

SOURCING AND PROCUREMENT

Optimize and digitize the procurement function

• Define and deploy a sourcing strategy
• Define the ambitions and challenges of the strategic procurement plan
• Set up and organize procurement and underlying processes
• Manage the supplier relationship in its entirety
• Define and participate in the eco-design cycle of products and packaging

SUPPLY CHAIN PLANNING

Anticipate and plan your needs

• Define the planning and organization models
• Align sales, demand, finance and available capacities (S&OP)
• Optimize inventory and supply
• Manage planning and scheduling of production and logistics
• Support the deployment of IS planning (APS)

LOGISTICS AND TRANSPORTATION

Transform your distribution

• Define a logistics strategy: services, cost, and environmental impact
• Devise and model logistics and transportation networks
• Rebuild logistic flows and processes
• Design robotization and mechanization projects for warehouses
• Manage complex requests for proposals
• Chose and implement back office solutions (OMS, WMS, WCS, TMS)

RELATIONSHIP AND CUSTOMER JOURNEYS

Deliver on customer promise

• Set up your Supply Chain to meet customer satisfaction
• Define and implement an omnichannel strategy
• Digitize flows by deploying connected services (RFID, IoT)
• Define customer journeys from the front office to the different store and warehouse back offices
• Establish a unified vision of inventory

OPERATIONAL EXCELLENCE

Implement best practices

• Define the organization, briefs and management methods for flows and resources
• Audit processes and suggest best operational practices
• Provide Lean Management best practices
• Support implementation
• Determine the IT best of breed for the entire Supply Chain Risk