With an array of service offerings for Communication Service Providers (CSPs), Telecom Equipment Manufacturers (TEMs) and Independent Software Vendors (ISVs), Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. Our offerings are based on 3 Mega Trends.

The 3 Mega trends are:

·     5G Revolution

·     Customer of Tomorrow

·     Telco Media Convergence

Directing the winds of change

With over two decades of experience in offering innovative solutions for Retail Banking, Lending and Leasing, Cards and Payments, Asset and Wealth Management, Investment Banks, Stock Exchanges and Life / General Insurances, Tech Mahindra helps in directing the winds of these changes in the right direction by providing immense opportunities for offering better products, services and a superior customer experience. BFSI in Tech Mahindra is aligned to TechM’s 3-4-3 strategy, which is alignment of 3 Mega trends- 4 Big bets - addressing 3 objectives.

Tech Mahindra is an experienced solution provider in the Energy and Utility business across Power, Water & Wastewater, Renewable, Electric Vehicle, Microgrid, Natural Resources and Mining sectors. We help them to grow in the right direction by proving digital technology, business consultancy, infrastructure & enterprise security, platform & network services, etc. to boost their quality of service and productivity. We also address utility industry's challenges with our continuous investments on innovative ideas, and solutions.

Industry Segments

Electricity

TechMNxt solution supports the power industry to grow in all directions: Electricity Generation, Transmission, Distribution, and Retail to commercial and residential

Renewables

Provides intelligent solar and wind energy asset monitoring and efficiency management platforms. Also focuses on new renewable energy technologies for hydroelectric power, wind power, bioenergy, solar energy, and geothermal energy.

Water and Waste Management

We are committed to creating a long-term positive impact while providing greater value to water, wastewater utilities and waste management sectors by providing efficient, uninterrupted digital services to customers.

Gas

We assist to resolve issues related to seamless operations in gas distribution

Nuclear

Addressing industry issues such as the emergence of nuclear power and solving them with AR and VR devices, also provide sustainable solutions

Distributed Energy Resources

Providing services to electric vehicle charging systems and also building microgrids and provide real-time data streaming, monitoring the infrastructure by working with end-users, manufacturers, and utilities

Mining

Industry solutions to focus on safety, environmental requirements, project development planning, operations in mining industry

Smart Cities

System with IoT, data analytics, machine learning enables smart city transformation with solutions like, meter reading, energy management, etc.

EPC's

Focusing on ERP solutions in asset management and digital core to improve the business process automation

Service Offerings

·     Digital Customer Experience

·     Network Services

·     Enterprise Asset Management

·     Internet of Things

·     Cyber security

·     Energy & Utilities Analytics

·     Intelliegent Enterprise

·     Smarter Workforce

Harnessing the power of Digital & Information Technology to improve citizens’ lives

Tech Mahindra has a dedicated Public Sector Practice for more than twenty (20) years and offers IT Services and solutions for the Public Sector - Government, International Organizations and higher education segments across the world. Some of the major Service Offerings are in the area of ERP Implementation; Business Transformation; Enterprise Portals & Content Management Systems; Business Intelligence & Data warehousing solutions; Enterprise Application Integration and Middleware solutions; Infrastructure support; Robotic Process Automation; Artificial Intelligence, Machine Learning; Advance Analytics, Cloud Migration (AWS, Azure, IBM, Google); Geographical Information Systems and Application Development and Maintenance Services (ADMS).

Digital & Technology Transformation Solutions for delivery of Effective, Efficient and Effortless delivery of Governance and Administration Services

E-Governance

Addressing the transformation aspect of e-Governance through solution competency, range and depth of alliance partners and proven system integration capabilities

Department of Motor Vehicles

Leveraging MOVES to support the vision of Department of Motor Vehicles (DMV) jurisdictions for multi-channel customer service and a true customer-centric system

Grants Management

Leveraging GIST™ (Grant Integrated Solution Template) - a pre-configured solution to address the end-to-end Grantor Management process

Public Budgeting Formulation

Leveraging GIST™ (Grant Integrated Solution Template) - a pre-configured solution to address the end-to-end Grantor Management process

Tech Mahindra brings with it a curated range of best-in-class productized offerings ranging from pre-acquisition due diligence to post-acquisition transition carve outs to execution and run phase of the portcos. We employ our value multiplier toolkit focused on driving revenue growth and operational efficiencies which helps us to provide the right transformative change to the portfolio companies and support their business transformation objectives.

Delivering future of care

We help global healthcare and life sciences enterprises to reimagine their business processes and deliver remarkable patient experiences. With strong industry and business-process know-how coupled with expertise in technology, we constantly strive to develop innovative solutions that transform the business practices of our customers.

What We Do

Delivering exponential value throughout the care ecosystem

Pharmaceuticals

Committed to enhance continuum of care for our clients by innovative and disruptive technologies.

Healthcare Payors

Next-generation solutions empowering Payors to improve care quality and increase member satisfaction.

Dawn of the Post-Digital Era

We at Tech Mahindra help our HiTech clients successfully navigate the conundrums of the digital era, with an experience in the field for over two decades

Our Capabilities

With digital engineering at the core, the Hitech business at Tech Mahindra is focused on solving problems across product development, infrastructure transformation, enterprise IT and digital marketing. Our key bets on Cloud, Analytics, Platforms, and Engineering (CAPE) powered by over 20 years of experience in this segment and a collaborative ecosystem of startups, industry platforms and technology alliances position us a key player in the post-digital era.

·     Building products and platforms for digital natives

·     Ensuring the product quality in every release

·     Improving efficiencies to help zero defects in manufacturing

·     Transforming IT infrastructure to keep pace with changing business needs

What We Offer

Product Engineering

We design, create, scale pluggable, extensible, and scalable strategic digital product and platform solutions that power your breakthroughs

·     Silicon Engineering

·     Storage Engineering

·     Platform Engineering

IT Transformation

Deliver compelling experiences and implement a modern digital backbone by driving a change agenda and future-proofing technology landscape

As-a-Service

Cognitive IT

Modernization

Digital Operations

Deliver superior experiences, value, and growth by focusing on customers, your most important asset

Next Gen Service Desk

Customer Experience

Data Services and Content Ops

Professional Services industry is one of the largest industry segments with a market value of $1.6 Trillion, having a tremendous untapped potential for disruption. The following give us an edge over our competitors

Who We Serve

Audit, Accounting & Tax

Consulting & Advisory

Information Services & Platforms

Ushering in the Future of Manufacturing

Tech Mahindra’s deep knowledge in Mechanical and Electrical engineering, experience in sales and service processes, and hands-on exposure to the factory shop floor have helped us to build digital offerings in the core business domain. Manufacturing in Tech Mahindra is aligned to TechM’s 3-4-3 strategy, which is alignment of 3 Mega trends- 4 Big bets - addressing 3 objectives.

The 3 Mega trends are:

Growing demand for mass customization

Human-Robot Collaboration on the rise

Rapid IT-OT Convergence

Our 4 big bets solution is summarized by the term - FIRM

Factory

We build Factory of Future to digitize lean manufacturing & lessen carbon footprint

IoT

We create IoT-SW-Electronics enabled smart product

Reliability

We improve reliability by integrating field warranty with product design and production quality

Mobility

We support mobility & sharing economy with a focus on differentiating experience

Our 3 objectives are: Run Better, Change Faster, Grow Greater.

In Midst of A Perfect Storm

These are unprecedented times forcing the industry to reimagine and reinvent itself. There are new touch points on the millennial consumer’s path to purchase and the lines between Retail and Consumer Goods companies blurring fast.

TechMahindra endeavors to help its clients deliver ‘sustainable experiences’ amplifying loyalty into ‘lifetime value’.

TechMahindra’s Retail Big Bets

Store Re-imagination with focus on experiential retail, automated operations, real time analytics for deeper customer engagement.

Digital Operations Management is automation driven digital platform for managing content–to-commerce.

Intelligent supply chain with focus on visibility, condition monitoring, track & trace and analytics

Factories of the future connecting people, processes, material and plant through a seamless information super-highway

Personalized PHYGITAL Experiences through products, devices and services

The TTLH industry is seeing a paradigm shift owing to digitization, change in customer expectations, advent of new business models and many other factors. Companies in this sector are constantly re-aligning their businesses and adopting/creating new technology frameworks to stay profitable and relevant in this ever changing dynamic industry.

Our vertical stretches across 5 different industries-

·     Travel

·     Transportation & Logistics

·     Hospitality

·     Maritime

·     Rail

By leveraging the rich experience of more than 15 years in offering innovative solutions to the industry, Tech Mahindra thrives to power the digital future of this domain. We help the industry leaders to optimize their processes, increase production and minimize cost, enabling them to power the world towards a positive change.

How we help:

We optimize assets through system wide sensors on an Industrial Internet of Things (IIoT) platform

We leverage the expertise in E&P data management, DQM and analytics practice to deliver end to end data solution

We power digital transformation through a domain driven consulting approach to deliver great User Experience

We help in creating the workforce of the future through AR-VR enabled cognitive Learning and development Solutions

We enhance the safety in workplace through wearables and mobile technologies to track location and vital signs

What We Offer

Tech Mahindra’s Infrastructure & Cloud Services covers the entire Infrastructure stack and supports new age technologies that can help enterprises embrace a truly digital transformation:

Cloud Services

By combining a comprehensive suite of cloud offerings across the Cloud lifecycle, we provide our clients a unique transformation roadmap aligned to their business goals

FLEX Digital Workplace Services

Tech Mahindra offers the full range of Digital Workplace Services right from procuring the device to provisioning it anywhere, supporting the estate & deprovisioning it using AI ensuring best user experience

Enterprise Network Services

As a leader in the Network services domain, Tech Mahindra is well- positioned to assist enterprises with their network transformation needs. We cover the entire Networks Lifecycle – from Managed Services to Transformation

Tech Mahindra’s Performance Engineering competency is a one stop shop for delivery of all performance and non-functional requirements into customer’s technology estates. We are a horizontal across the organization with over 7500 person years of experience in delivering state of the art services pertaining to performance testing, performance monitoring, performance consulting etc. The practice comprises over 1200+ multi-skilled experts with diverse backgrounds in performance engineering skills.

Expertise in performance assurance across diverse verticals such as Telecom, BFSI, Health Care, Logistics etc. with a global delivery model and cross domain best practices

APEL - Application Performance Engineering Lab dedicated for fostering and nurturing new technologies, capabilities and co-innovation with partners and customers

Ability to involve in and provide Non-Functional assurance at any phase of the SDLC

Focus on enhanced end-user experience with improvement in performance and the various non-functional parameters

Service Offerings

Advisory and Consulting

We help enterprises to strategize what, why, and how to automate, how to increase adoption, and how to scale.

Implementation

We support end-to-end implementation of automation solutions. We follow a proven delivery methodology using Agile and ITIL service delivery principles.

Robotic Operations Center (ROC)

We help enterprises to empower their DevOps and business teams, helping drive citizen development initiatives across enterprise.

Intelligent Automation-as-a-Service

IAaaS is a cloud-based offering, providing a low-risk, low-cost option for organizations to embark on their automation journey

Invoice Processing as a Service

IPaaS is a consumption-based pricing model providing an end-to-end invoice processing solution with minimal lead time and training data.

Tech Mahindra’s CX offerings provide unprecedented advantage to clients in bringing profound customer insights, technology enablers, operations capabilities to help transform & partner in their pursuit to embrace Digital disruption. We offer improved connected experience across the customer lifecycle with an interplay of digital strategies across multiple channels.

Service offerings

Experience Design & Adoption

Re-imagine digital customer experience through our consulting prowess and domain expertise with insights from market research and analytics.

Disruptive Technology Adoption

Enable clients with the right mix of cost effective technology solutions at every stage of digital customer journey. Our CX product expertise includes Adobe, Salesforce, Pegasystems, IBM, Oracle, SAP, Alfresco, Mulesoft and more.

Operations Transformation

Offer an end-to-end approach involving assessment, governance, cross-channel orchestration & process management to achieve excellence in operations.