Helping banking and financial services companies innovate across retail banking, lending and leasing, cards and payments, asset and wealth management, investment banks, and stock exchanges. Solutions help clients offer better products, services, and superior customer experiences through end-to-end system integration, legacy modernization, cloud transformation, and regulatory compliance. With 250+ consultants in capital markets, wealth and retirement, and investment management, the practice delivers deep domain expertise across all capital market segments. AI-driven capabilities, governance, risk and compliance (GRC) services, and digital banking solutions spanning Temenos, Avaloq, FIS, and Finastra underpin a comprehensive transformation agenda for global financial institutions.

A trusted transformation partner with four decades of telecommunications expertise, helping operators turn connectivity into value through intelligent ecosystems, differentiated experiences, and autonomous operations that drive sustained growth. Solutions span front and back offices, empowering customers and employees with digital tools, AI-powered personalization, campaigns, and retention solutions. Capabilities include building and assuring next-generation AI-driven networks and IT platforms for Level 5 autonomous operations, operating secure hybrid cloud and device ecosystems, accelerating enterprise growth for telcos with AI-native cloud and secure connectivity, and unlocking new revenue streams through partnerships, API ecosystems, and innovative go-to-market strategies.

Insurers and reinsurers are undergoing rapid transformation driven by technology-led innovation reshaping the insurance industry. An integrated and enhanced customer experience, along with the growth of digital insurance ecosystems, platforms, and embedded insurance, is extending the industry's reach beyond traditional limits. Digital operating models are unlocking greater agility, flexibility, and scalability. Cost-efficient, data-driven insurance transformation is enabled through cloud migration, fraud analytics, and streamlined policy issuance via modern core systems — including 13 full-suite Guidewire implementations achieving 30% faster migration to Guidewire Cloud, and $15 million in annual savings through AI/ML-driven fraud analytics. Reinsurers are empowered with AI-led underwriting, legacy modernization, and innovative solutions to boost engagement, revenue, and operational efficiency.

Helping institutions enhance student experience through agentic AI-powered platforms that autonomously personalize learning pathways, streamline operations, and prepare graduates for dynamic job markets. Comprehensive solutions span the entire journey from admissions to alumni engagement, with AI agents that track learning outcomes, predict student success patterns, and generate actionable insights. Publishing organizations are enabled to transform traditional content into interactive digital experiences, optimize content supply chains, and strengthen relationships between authors and learners. Adaptive learning systems built on emerging technologies such as agentic AI, AR/VR, and blockchain create immersive educational experiences that prepare students for a spatial computing future.

AI-driven intelligent energy management solutions enable utilities to optimize energy generation, distribution, and consumption through advanced digital platforms and intelligent automation. Solutions address gas utilities' safety, efficiency, and sustainability in distribution and management, using intelligent automation and data-driven insights to ensure reliable energy delivery. Advanced smart metering solutions support real-time consumption tracking and accurate billing, demand response, and improved customer engagement. Grid Management Solutions support intelligent, secure, and automated grid operations using a grid orchestration platform and digital twins, while Value Engineering and Back Office services streamline utility operations through digital meter-to-cash workflows, customer automation, and embedded analytics.

Combining science, technology, and innovative thinking to redefine the future of care. As a trusted digital transformation partner for over two decades, delivering Nxt.Gen solutions across the patient care continuum — addressing industry challenges, integrating digital transformation into business strategy, ensuring regulatory compliance, driving continuous improvement, and prioritizing extraordinary patient experiences and high-impact outcomes. Innovative and end-to-end integrated solutions are offered for healthcare providers, enhancing the efficiency of physicians, hospitals, ancillary facilities, clinics, governmental health bodies, and public health organizations. The medtech practice develops next-generation products and technologies through strong domain capabilities in end-to-end medical product development, while the life sciences practice carries end-to-end expertise across the pharmaceutical and medical device lifecycle — from discovery and clinical trials to commercialization and post-marketing support.

Advanced semiconductor solutions tailored to industries' requirements, cutting-edge hardware components enhancing the performance of technological infrastructure, and comprehensive platform solutions supporting the lifecycle of digital products and services. The conjunction of hardware, software, and services enhances functionality, accelerates innovation, and improves operational efficiency for hi-tech companies. Intelligent transformation is enabled across customer value chains with AI-powered capabilities throughout the product lifecycle — from component manufacturing to device orchestration, integrating cloud, edge, and predictive analytics for smarter, connected products. Next-generation networking solutions for digital transformation partner on network architectures, connectivity solutions, and edge computing, leveraging AI across the entire value chain to enhance efficiency, quality, and responsiveness.

Partnering with automotive organizations and ecosystems in their digital transformation journey across the product-production-performance-experience value chain. The discrete manufacturing vertical is focused on industrial IoT, AR/VR, AI and machine learning, cognitive analytics, blockchain, and digital twin technologies. Smart factory services (SFS) encompassing AI, analytics, and automation help synergize man, machine, material, and method across the value chain, improving efficiency, safety, and sustainability goals. AI-driven supply chain solutions transform operations end-to-end, enhancing efficiency, accelerating decisions, and enabling autonomy to build resilient, future-ready supply chains. The practice also provides intelligent, efficient, and responsible digital solutions for the construction industry and for metals and mining, alongside Manufacturing Execution System (MES) solutions that empower manufacturers to orchestrate the entire production lifecycle from design to delivery with real-time intelligence.

Supporting media companies in scaling efficiently and redefining how they create, distribute, and monetize content in a highly competitive environment where attention is limited. MarTech, AdTech, and content tech solutions enable customers to derive high ROI from their marketing spend and deliver fantastic CX, while AI Agent-powered automated content workflows across the media supply chain dramatically lower OpEx across Publishing, Broadcast, Streaming, and PayTV industries. Emmy award-winning animation and VFX design services are led by the Saffronic unit, supporting the gaming industry, film studios, and 2D and 3D animated episodic content for OTT streaming platforms. From streaming and scoring services for one of the largest cricket tournaments in the world to ERP and gaming support for one of the most popular leagues in the US, data, animation, and engineering services power highly engaging fan moments — with cutting-edge services for cloud gaming and esports also available.

Delivering tangible value through reduced operating expenditure (OPEX) via predictive maintenance, automated petro-technical workflows, improved uptime and production throughput, and reduced carbon intensity through energy analytics and sustainability dashboards. Complete OFS Lifecycle Transformation delivers product engineering, AI-powered field services, asset management, and digital logistics across the entire lifecycle for OFS companies. Integrated Asset Management for Upstream Operators orchestrates a broad set of technologies to increase surface and subsurface operations efficiency by monitoring, controlling, and optimizing the entire production system. A strong presence in North America and a growing base across MEA and Europe are backed by regional delivery hubs and industry centers of excellence in Houston, Khobar, Abu Dhabi, Doha, and Johannesburg.

Enabling high-impact, ready-to-deploy solutions specific to the industries that private equity firms serve — including telecom, BFSI, healthcare and life sciences, manufacturing, e-commerce, energy and utilities, industrial, retail, logistics, and education. Solutions are designed to accelerate value creation across portfolio companies through technology-led transformation. The practice leverages Tech Mahindra's broad cross-industry expertise to help private equity firms and their portfolio companies drive digital transformation, operational efficiency, and scalable growth — combining domain knowledge with cutting-edge technology capabilities across AI, cloud, and engineering services.

Specializing in digital assurance, legacy modernization, cloud transformation, migration factory applications, and technology consulting. Services extend to seamless integration, implementation, and managed services, fortified by best-in-class alliances and partnerships. Agile transformations are tailored for audit, accounting, tax, management consulting, advisory, human capital management, recruitment, legal risk, compliance, and technology platforms. Audit, accounting, and tax processes are empowered with digital transformation expertise through contextual solutions, automation, cognitive platforms, and digital toolkits. Workforce dynamics are revolutionized through Human Capital Management and Recruitment solutions, driving technology transformation via platform integration, crowdsourcing solutions, hyper-automation across the employee lifecycle, talent assessment, talent analytics, and cloud platforms.

Helping clients deliver commerce at the pace of modern life, utilizing a comprehensive approach to maximize customer experience through business transformation. E2E direct-to-consumer solutions manage the complete customer lifecycle: optimal acquisition, e-commerce, hyper-personalization, delivery, and returns. E-retailers' roles have become highly complex, with increasing customer expectations adding to this complexity, and the cost of serving the same customer base and customer acquisition rapidly increasing. With increasing demand for convenient, personalized care, the consumer healthcare sector is rapidly evolving, and clients are helped to navigate the changing landscape by offering innovative solutions that meet the evolving needs of patients worldwide. Business process services expertise for the retail sector has translated into overwhelming success for some of the biggest brands, leveraging transformational BPS technology that delivers next-generation platform solutions and automation for companies operating on a global scale.

The world we serve is in motion. The travel, transportation, logistics, and hospitality (TTLH) industry is going through a paradigm shift due to digitization, changes in customer expectations, and new business models. With over 20+ years of industry experience, cutting-edge technology drives digital transformation for the TTLH industry — spanning airlines, airports, OTAs, and urban mobility, with a growth strategy aligned to the vision of 'Creative Engineering for Better Living.' End-to-end digital solutions encompass modern technology to service hospitality customers in guest experience management, customer relationship, core operations, and corporate IT and back office. With over ten years of experience in maritime technology services, port, terminal, transport, and maritime logistics solutions are provided through an innovative suite of offerings. Global rail clients in freight, passenger, and rail equipment OEM segments are served for over 22 years, and with the growth in new-age technologies like Gen AI, IoT, mobility, cloud, and AI/ML-driven autonomous systems, 3PLs, freight forwarders, logistics service providers, and shippers are empowered to transform their operations.

Next-generation application development, modernization, and maintenance services that integrate agentic AI across the application lifecycle to help enterprises build, evolve, and operate applications autonomously. Named Leader in Everest Group Application Transformation Services for AI-Enablement PEAK Matrix 2025 with case study evidence of legacy modernization and platform re-architecture for enterprise clients.

End-to-end AI advisory and implementation services — from AI strategy and roadmap development to solution deployment, scaling, and governance — under the 'AI Delivered Right' framework for responsible, scalable AI adoption across industries. Recognized in Leaders quadrant of 2024 Data Science Service Providers PeMa Quadrant with demonstrated case study delivery of AI-driven decisioning for banking through FICO partnership.

Business process transformation and outsourcing services leveraging Generative AI, analytics, and automation to optimize workflows, improve customer experience, and drive operational efficiency across industries. Delivers services for banking, insurance, retail, manufacturing, energy & utilities, and travel sectors through Navixus platform for intelligent automation and analytics in business processes.

Cloud transformation, migration, and infrastructure modernization services — including multi-cloud strategy, cloud consulting, and data center transformation — to help enterprises become future-ready. Recognized as Challenger in Gartner 2024 Magic Quadrant for Public Cloud IT Transformation Services with case studies demonstrating cloud transformation and operational modernization for insurance clients enabling scalable, secure operations.

Consulting-led cloud advisory services that help enterprises define cloud strategy, assess readiness, and design pre-packaged cloud offerings tailored to specific business objectives. Delivers over 40 domain-specific and industry-focused cloud solutions from assessment through GenAI/ML implementations.

Cybersecurity advisory and managed security services, including network security, threat management, and secure digital transformation solutions. Partnered with Fortinet to deliver Managed SASE Solutions for secured digital transformation.

Data and analytics advisory and implementation services — including data strategy, advanced analytics, AI/ML, and business intelligence — to help enterprises make smarter, data-driven decisions. Serves financial services clients in North America with SeeR business process and data analytics platform deployed for procurement clients.

Digital engineering services that help enterprises reimagine product design, development, and delivery by combining engineering expertise with AI, IoT, and digital tools to accelerate innovation and reduce time-to-market. Recognized as Leader in HFS Horizons High-Tech Services 2024 Report with expertise across manufacturing, hi-tech, and automotive sectors.

Customer experience design and digital CX services — including UX/UI design, omnichannel engineering, and CX management — to help enterprises deliver personalized, intuitive customer interactions. Recognized as Major Contender and Star Performer in Everest Group CXM APAC PEAK Matrix 2024 with case study evidence of enhanced customer experience delivery for a leading Emirati retail conglomerate.

Advisory and implementation of intelligent automation solutions — including RPA, AI-driven process automation, and AIOps — to streamline business and IT operations. Delivered through ZeroOps, InfinityOps, and VerifAI frameworks for AI and automation, with UNO RPA platform deployed for procurement and customer experience clients.

End-to-end network transformation services for communication service providers and enterprises, covering network design, 5G, Open RAN, and cognitive network operations. Positioned as world's largest independent network services provider with 25+ years of experience and 5G, AI, and cloud-native network technology leadership.

Engineering services focused on optimizing application and system performance, reliability, and scalability for enterprise digital platforms. Positioned as a distinct capability supporting digital transformation and cloud modernization initiatives.

Enables clients to seize business and technology opportunities through a co-creating value velocity (V factor) methodology, targeting a minimum 10X return on consulting fees. Industry consulting expertise spans manufacturing, telecom, financial services, and healthcare sectors, with recognition as an Emerging Leader in Gartner 2025 Emerging Market Quadrant for Generative AI Consulting and Implementation Services.

Advisory and technology services that help enterprises embed sustainability into their operations, products, and supply chains — including emissions reduction, sustainable product design, and ESG reporting. Demonstrated through report with MIT Technology Review Insights on AI-driven sustainable product design and emissions reduction; recognized as first Indian company awarded the Sustainable Markets Initiative's Terra Carta Seal.

Quality engineering and software testing services, including autonomous quality assurance, performance testing, and AI-enabled continuous testing across DevOps pipelines. Delivered through Autonomous Quality Fabric pillar within Agentic Development & Modernization Services, with LitmusT and VerifAI accelerators for quality assurance.

A unified, AI-powered loyalty platform for retailers that enables seamless customer engagement across services and partner purchases. Delivers personalized customer interactions and integrated loyalty management across omnichannel retail environments.

A 360° digital transformation suite for business process services that applies intelligent automation, analytics, and managed services to streamline and enhance business processes end-to-end. Enables enterprises to optimize workflows, improve operational efficiency, and drive data-driven decision-making across business process operations.

A platform that streamlines 5G core operations, enabling automated deployment, continuous integration, and orchestration across hybrid cloud environments for telecom operators. Delivers operational efficiency and scalability for next-generation network infrastructure.

An enterprise gig platform that connects businesses with freelance talent to execute AI-driven projects, offering rapid deployment, scalability, and access to a global network of 200,000+ gig workers. Enables enterprises to rapidly scale AI and digital transformation initiatives through flexible talent engagement.

A cognitive computing platform that powers Tech Mahindra's procurement managed services, enabling supplier vetting, spend management, and risk mitigation. Delivers intelligent procurement operations and supplier relationship management through advanced analytics and automation.

An agentic AI platform built on NVIDIA accelerated computing that enables enterprises to build and deploy AI agents in under one week. Features a library of 200+ pre-built production-grade AI agents across five industries, enabling rapid deployment and scalability of AI-driven solutions.

A robotic process automation (RPA) platform used within Business Process Services to automate workflows and drive operational efficiency for enterprise clients. Enables rapid automation of repetitive business processes across procurement, customer experience, and other operational domains.