The challenge for greater efficiency and better results is a constant feature of companies’ daily lives. In this sense, financial discipline and continuous improvement become crucial skills for sustainability and business transformation. Through financial and process engineering methods and models, it is possible to optimize the results of companies and contribute to the creation of a culture of efficiency.

The Visagio approach to improvement and efficiency programs applies management engineering concepts and techniques to enhance companies’ expenses and budget management processes, working to reduce expenses, stimulate revenues and structure actions that optimize cash flow and capital allocation. We also operate in the financial routines and in the optimization of different operation and backoffice processes that enable these gains.

Results achieved by our clients

• 50% : improvement in SSC efficiency through digitalization
• +33% : improvement in results after zero based budget implementation
• +12% : efficiency with a strategic occupation management strategy
• +40MM : USD in legal department efficiency improvements

Optimize your company's financial management and continuous process improvement through a model that sustainably impacts the growth of your results

Corporate Finance Process Engineering

Promote agility in your operations and strengthen the relationship with suppliers and customers.

Structuring Shared Services

Continuously improve your efficiency and adapt to business requirements.

Cost Efficiency Initiatives

Learn to optimize costs through zero based budgeting, zero based organization and expenses management.

Legal Process Engineering

Understand and address the reasons for legal actions.

Facilities Management

Facilities management transformation can lead to better efficiency and employee engagement through its impact in cost and culture.

Businesses’ average presence in the S&P500 list reduced from 33 years in 1964, to 24 years in 2016 and is forecasted to be 12 years in 2027.

75% Estimated number of businesses to lose their places in the S&P500 list within the next 15 years

80% of executives recognize the need for transformation programs

In this context, the focus on sustainability is imperative for our clients and, with that in mind, we have developed a delivery-focused transformation framework, with proven results in 15+ businesses so far.

In partnership with our clients, we created the Transformation Units methodology, an agile performance model focused on improvement implementation for accelerated value generation. This model has contributed to the success in transformation and development programs of more than 15 companies to date.

The Transformation Unit

Encompasses operational, commercial and digital solutions, and is implemented with a focus on people, technology and innovation.

• Operational Transformation: Focus on cost and asset optimization, generating improved margin and cash conversion ratios. 
• Business Transformation: Focus on customer experience improvement and sales channel optimization to increase revenue. 
• Digital Transformation: Development of digital products, services, resources and businesses, based on the core competencies of the company with the aim to generate value.

In recent times, Customer Experience has become a recurring theme and a priority of many organizations. Understanding customer needs, minimizing friction and creating an excellent experience at all points of contact have become key success factors for companies looking to differentiate themselves. The big challenge is how to adapt to the Customer Era and find the best way to transform the organization by placing the customer at the center of the business strategy.

Visagio implements projects focused on Customer Experience through a model that combines the excellence of the customer experience with increased revenue and cost efficiency. Our approach ranges from designing the client’s journey, implementing research, analyzing data and the root cause machine of the offending motives, to structuring a governance to act on continuous improvement and supporting the dissemination of the internal culture of centrality on the customer within the organization.

Transform your organization through an efficient and sustainable Customer Experience model, effectively impacting your customer's satisfaction and reflecting on better financial results for your company

Survey and Indicators Structuring

Measure customer satisfaction in all stages of their journeys, in order to identify and prioritize pain points to be addressed to achieve an excellent experience.

Governance Model and Root Cause & Insights Machine

Ensure root causes for low customer satisfaction are being addressed through continuous use of analytics and implementation of innovative action plans.

Excellence in Customer Service

Ensure all points of contact with the customer have optimized processes in place to increase efficiency and satisfaction.

Customer Analytics

Utilise data to understand your customer, their preferences, behaviors and needs to offer them the best options in the market.

Customer Success

Improve the relationship with your customers by offering services and products that maximize their results.

Catering for customers’ needs is the core function of any business. In an increasingly technological world, the Marketing and Sales function stands out as a way to differentiate your company from the competition, boost growth and retain consumers.

Commercial performance is dependent on good branding and communication strategies, including definition of roles and responsibilities, and organizational structure – focusing on building an engaged and high performing team.

Does your company understand the real needs of your customers? Use Commercial & Marketing to your advantage and transform your organization by placing the customer at the center of your business

Go to Market Strategy

Deliver a standard value proposition to your customers and gain competitive advantage in products, channels, prices and market.

Category Management

Understand the needs of your target audience and improve profitability by offering greater diversity of options.

Pricing Model

Maximize your business's profitability through appropriate pricing.

Sales Force Optimization

Ensure that your sales team is well sized, with an appropriate incentive model and optimized processes.

Transformation of the Marketing area

Transform the marketing area to leverage your brand and achieve sustainable results.

The increase in distribution channels and strategies in the market has led companies to reassess their own logistical structure and the trade-off between cost and service level. Supply chain management then becomes a pivotal capability to achieve competitive advantage considering all aspects related to operational excellence and customer satisfaction.

Our team has vast experience and technical knowledge to help you overcome your supply chain challenges through the utilization of analytics, optimizing logistics network and processes, including transportation and warehousing.

Transform your business through a competitive supply chain, optimizing the flow of information, people, products and services

S&OP and Demand Forecasting

Create robust return on investment, through an integrated planning for supply, production, working capital and sales.

Inventory Management

Reduce working capital while maintaining service level.

Production Planning and Control

Deliver the right quantity at the right time and at the lowest possible cost.

Warehouse Management

Understand the needs and behavior of each distribution channel and design processes for each stocking location.

Transport Management

Maintain low transportation costs while reducing lead times.

Logistics Network Optimization

From stock to the final client. Define the ideal logistics network for your company.

Industrial Process Engineering

Unlock business results through an agile methodology to reduce waste and structure your data.

Control Tower and Data Intelligence

Utilize technology, data science and business intelligence to inform the optimal management decisions in a timely manner.

Procurement Process Engineering

Enable greater efficiency with lower risks through better partnerships along the supply chain.

At Visagio, we believe that high performance organizations are those that can integrate their governance, management and people models. The connection between these three models promotes the alignment of internal incentives with the expectations of its stakeholders – both in terms of results and internal culture.

With an integrated approach, Visagio helps our clients to implement projects focused on Strategy, Organizational Management, and People and Governance Models, aligned to our People & Management concepts.

In addition, we believe in the connection between the People & Management Model and the capacity to innovate. People & Management practices should enable organizations to join their focus on operational excellence with a culture of innovation, creating the capability to grow into new businesses while protecting its core activities.

Understand how Visagio can support the restructuring of your People, Management and Governance models

ESG & Governance Design

Ensure alignment of focus and objectives between shareholders, board and other business stakeholders.

Strategic Planning

Define strategies and objectives to set a clear path to profitability, cash generation and sustainability for your organization.

Organizational Design

Redesign your company's organizational structure to make sure it aligns with the objective to deliver the business strategy.

People, Management & Innovation Model

Define and cascade strategies, ensuring the alignment between business objectives and the people management model.

Employee Journey

Understand your employee's journey in the company - from recruiting and development, to performance evaluation and incentives.

PMO & Change Management

Monitor, control and identify risks as a way to support change management processes and achieve the planned results.

New Normal

Understand how the changes caused by the COVID pandemic impact the way business works.

The ESG topic has become increasingly relevant for companies’ routines, stakeholders and society, and it is becoming increasingly essential to integrate this topic into corporate strategies to create a sustainable business model in the long term and with less exposure to risks.

Visagio acts as your company’s partner to support ESG transformation, ensuring the inclusion of sustainability criteria in your business decisions. Our expertise goes from understanding and assessing the maturity, structuring a materiality assessment, and building the roadmap in alignment with the strategy of your company. We also support the implementation of ESG integration in the business to create a sustainable and enduring advantage aligned with the values ​​and culture of the company.

Transform your organisation by implementing an ESG strategy aligned with the purpose and context of the business, ensuring longevity and generating shared value for the company

ESG Assessment

Align company objectives and ESG maturity through leadership interviews, stakeholder listening, industry benchmarking and internal maturity assessment.

Construction of the ESG Program

Structure the ESG action program with an agile and robust governance monitoring through indicators and goals for all levels of the company. Enable transparent management and communication regarding the progress of initiatives.

Definition of Strategy and Prioritisation

Build the materiality matrix and define the priority themes for the structuring of a robust ESG strategy seeking long-lasting sustainable results and generation of shared value with the entire chain.

Communicating Added Value

Perpetuate the ESG culture in the company by communicating commitments, implementing strategies and obtaining certifications and ratings.

New technologies have been disrupting markets, changing the way companies do business, and imposing the need for companies to adapt or risk being left behind.

The digital transformation journey becomes necessary for businesses to remain competitive. Visagio supports its clients during the planning, design and operationalization of an agile and innovative organization, with the correct competencies to ensure efficiency and client satisfaction.

Are your customers' preferences changing? Create the culture, governance and key competencies for your organization to prepare to compete in the digital world

Organizational Agility

Optimize your organizational structure, culture and management model to balance innovation and growth with core business efficiency.

Digital Strategy

Drive the efforts of your current business and explore new digital initiatives without losing efficiency.

Architecture and Data Governance, Big Data, BI & Analytics

Prepare your business to extract the most value from its data.

Development of Digital Products and Applications

Discover what your customers are looking for and deliver the best experience agile and safely.

Intelligent Process Automation (RPA / BPM / AI)

Ensure productivity and efficiency in your company's internal processes, reducing your team's operational efforts.