Digital transformation initiatives to help you navigate a rapidly evolving industry

The utilities industry is undergoing unprecedented change. As major technology, market and policy changes continue to invite digitization and automation, digital transformation is needed across operations and business models if organizations are to thrive and fully benefit from Industry 4.0. As masters of IT and OT, WWT defines, designs and scales industry solutions for customers of all sizes. To help providers increase profit margins and evolve with the industry, WWT focuses our digital transformation efforts on four frontiers:

Customer experience

Enable enhanced customer interactions.

Worker experience

Work smarter and make moves faster while maintaining safety.

Line of business digitization

Evolve from being data-rich to extracting actionable insights from data.

Core IT modernization

Automate and optimize processes to speed delivery.

The future of the financial services industry is powered by digital transformation

Financial institutions are increasingly adopting innovative IT solutions to help meet the demands of a rapidly changing and competitive industry. WWT services 40 of the world's largest banks and financial services firms and 78 of the Fortune 100. Customers continue to demand more convenient mobile banking models and employees are seeking more efficient technology platforms from which to work.

·     Improve customer and employee experience

·     Reduce costs and improve operational efficiency

·     Implement scalable mobile banking solutions

·     Create actionable insights from data

·     Enable a secure, integrated banking model

·     Improve usability, speed and accessibility of services

What we do

WWT collaborates with organizations around the world to create a technology ecosystem that enables financial institutions, OEM partners and other industry organizations to work together to deliver transformative outcomes.

·     Open Banking and Fintech Disruption

·     Customer Experience

·     Employee Retention & Satisfaction

·     State-of-the-Art Infrastructure

·     Security as a Differentiator

·     Digital & Operational Transformation

·     Artificial Intelligence (AI)/ Machine Learning (ML)

·     Core IT Solutions

Where we help

·     Global & National Banking

·     Wealth Management & Investment Services

·     Accounting & Insurance

·     Payments & Capital Markets

Healthcare organizations are increasingly turning to technology to help keep pace with the rapidly changing industry landscape.

The future of healthcare is digital transformation. Organizations are leveraging existing and new technologies to solve complex business problems.

·     Improve patient and clinician experience

·     Improve cost and quality of care

·     Implement scalable virtual care solutions

·     Create actionable insights from data

·     Enable a connected health model of care

·     Automate and simplify workflows

What we do

A physician holding a tablet with an overlay of light.

Our real-world healthcare expertise enables us to serve as a partner in building and executing solutions that push healthcare organizations past the status quo and toward the successful transformation of legacy business models.

We can help at any step of your journey. From strategy development through solution creation and implementation, our team of consultants, engineers, data scientists and infrastructure experts are ready to help you exceed your business goals.

Our clients include health systems, hospitals, provider groups, insurers, life science organizations and many other healthcare solution providers.

The life sciences landscape is increasingly complex. To remain competitive, companies must constantly assess and evolve their technological capabilities.

Our Life Sciences practice offers a broad range of services and our ability to seamlessly implement and integrate complex solutions across technology domains -- from research optimization, data science and digital transformation to cybersecurity, infrastructure, and M&A and divestiture -- helps life science companies achieve market success faster.

·     Fully leverage data to produce actionable insights

·     Modernize your R&D and manufacturing approach

·     Drive collaboration across business units

·     Improve digital engagement for clinicians and patients

HOW WE HELP

Research Optimization

Life science companies require innovative research capabilities to successfully navigate the increasingly complex healthcare landscape. WWT enables the acceleration of early-, late- and post-indication research with next-generation augmented intelligence. To date, we've deployed some of the world's largest NLP research environments and supercomputers, several of which are purposed for genomic research.

Weaving our industry-leading data strategy solutions with our ontology-free, novel heuristics and machine learning technologies, we can measurably improve the speed, cost and success rate of drug development. We also empower scientists and researchers to focus on work that requires specialized human judgement and expertise by automating, expediting and virtualizing research.

Lab of the future

We help life science companies around the world adapt to today's rapidly changing ecosystems. Our lab of the future is built on a next-generation digital IoT platform that enables your scientists to streamline workflows and unlock new value from experiments.

Starting with the ingestion of real-time data from intelligent instruments and smart cameras, then leveraging advanced technologies like computer vision, we can completely transform laboratory workflows. Our lab of the future approach enables data-driven, automated action through the application of strategic business rules and analytics. By accessing more complete data sets with improved contextualization, you'll be able to generate richer scientific insights faster.

Data Strategy

As technology continues to disrupt healthcare, life science companies must modernize their approach to remain successful. But properly aligning technology with business initiatives requires a transformation in data strategy. As more companies compete to deliver value to patients, reliance on antiquated approaches to data storage and access are simply not sustainable.

Whether it's cloud or hybrid cloud migration, or the aggregation and normalization of data from proprietary and publicly available knowledge sources, WWT's clients are rapidly modernizing their data strategies. Determining your level of data maturity is the first step in shaping a winning data and analytics solution. The consultative, data science and technical expertise that underpins our outcomes-driven approach is designed to create near-term value while accelerating actionable insights for long-term success.

Digital Experience

Digital acceleration is spreading across healthcare and life science industries. Virtual sales enablement, telehealth, provider portals, customer and patient engagement apps, and virtual clinical trials all represent opportunities for life science companies to advance their digital footprint.

WWT enables and accelerates business outcomes by demonstrating, developing, designing, building and deploying integrated architectural solutions and superior digital experiences. We can integrate existing technology investments, like CRMs and marketing software, with digital solutions like video collaboration platforms, AI-powered chatbots and advanced analytics solutions. By creating seamless digital solutions for customer-facing, corporate and clinical workflows, we can help you drive efficiencies while optimizing the user experience for your employees, providers, patients and partners.

Knowledge is power. The power to drive operational gains by turning industrial data into actionable insights.

True digital transformation is accomplished by bringing together analytics, infrastructure and cybersecurity to deliver real business value. Developing the right data strategy requires business acumen and real-world experience in the converging spheres of operations technology (OT), information technology (IT) and industrial control systems that increasingly connect and protect critical assets and workers.

We understand the latent power of the data coming off the plant floor. We also know turning that data into actionable insights is a challenge -- one that requires bridging the OT/IT gap and building architectures that give manufacturers the agility to meet business goals while protecting business assets.

Our experts can help you progress your digital transformation and:

actionable insights.

Increase production availability, yield and quality

actionable insights.

Reduce production costs and speed time to market

actionable insights.

Improve the security of production systems and the safety of the workforce

A fresh IT strategy can empower oil and gas companies looking to expand.

Mobility and advanced analytics can fuel business growth, but they require careful design. At the same time, companies need to address cyber threats, comply with regulations and plan for digital oilfield operations.

Our Oil and Gas Practice offers a wellspring of IT solutions. We work with customers to secure networks and improve global operations for remote production sites. These are just a few of the thousands of technology solutions that can help your business grow -- and we're developing more every day.

·     Adopt a more data-driven approach to improve decision making

·     Increase collaboration across business units and drive workflow visibility

·     Enhance safety and increase productivity

·     Optimize performance with repeatable scalable solutions across locations

Developing and executing solutions that address the unique challenges faced by public sector institutions

For more than 30 years, WWT has supported both commercial and public sector clients by delivering innovative ideas and solutions that accelerate mission-critical outcomes. Our proven history of successful collaborations and long-standing, deep-rooted public-private partnerships has solidified WWT as the leading technology solution provider among today's government agencies. Our ongoing commitment to our partner ecosystem, combined with our ability to consistently deliver solutions that meet government agency requirements, is what makes us a vital and trusted partner.

Reimagining the customer experience

Technology is transforming every aspect of retail -- from how consumers shop, to the tools they use to gather information and compare products, to their expectations of seamless transactions.

This poses a challenge. How are retailers supposed to deliver seamless, personalized experiences that span all devices and meet ever-expanding consumer expectations?

WWT can help. While most companies solely operate in either digital or physical spaces, we excel in both. We bring together cross-functional practices to integrate and activate solutions faster than the competition. Our expertise includes:

Wireless mobility and location analytics

Network infrastructure

In-store wayfinding

Digital signage

Online order and pickup

Data analytics

Custom software development

Bigger vision. Better outcomes.

Because we offer streamlined, end-to-end solutions, you'll experience benefits of your digital strategy faster. And it's not just time you'll be saving:

Increased customer acquisition

You'll be able to interpret the data you have more effectively, you'll be better at identifying and converting new prospects.

Increased revenue and profit

By getting more of the right customers more quickly, you'll see the positive effects on your bottom line faster.

Reduced transaction friction

By making your customer interactions more seamless, there will be fewer barriers to purchase.

Reduced costs from a new operating model

Increases in your overall efficiency will help you realize cost savings across many areas of your business.

Key consulting capabilities

Driving digital and business transformation, wherever and whenever you need it.

• Analytics & AI Consulting
• Cloud Services
• Digital Consulting
• Enterprise Architecture
• Security Services
• ESG Services

WWT Strategic Resourcing invests our time and industry knowledge into matching only the best talent to your unique organizational needs. Our clients get real, on-going support for the life of each engagement.

Pre-screened IT resources

Offload requirements assessment, speed candidate discovery and close skills gaps.

Fast bench

We maintain strong relationships with our consultants and partners to deploy faster.

Wide range of skillsets

From CXO-level consultants to engineers, our candidates span the full range of modern technology expertise.

Predictable financials

Save time and money with rate cards and volume discounts designed to reduce your overhead costs.

Global support

Our resources are backed by 3,000+ certified technical resources and receive live support from our 24/7/365 Command Center.

WWT Platform

Access to our best-in-class training and on-demand lab environments via our Advanced Technology Center (ATC).

Our resourcing expertise

·     Software development

·     Agile/scrum

·     Networking

·     Cloud

·     Route and switch

·     Business analysts

·     Program and project managers

·     Cybersecurity

How we help

Project related work

Regardless of the size of your project, our experts can add value. From sourcing entire project teams to handle mission-critical tasks, to finding the right person to supplement overburdened and short-handed project teams, we've done it all. We also have experience building and embedding technical teams to work in IT departments alongside our clients' day-to-day operations teams.

Close Skillset Gaps

Businesses often need a technical resource but have no one in house with the right skills. This often occurs when an organization needs to implement and operate newly purchased technology. To compound the issue, companies typically have trouble hiring a unique or in-demand skillset. In each case, Strategic Resourcing can help close that gap.

When headcount isn’t an option

For business leaders who don't have the budget/approval to add permanent headcount but are able to add a contract position, we offer two flexible models:

Dedicated resourcing: Typically 40 hours per week for three to six months.

Designated resourcing: 20 hours per week of remote work, 13 weeks at a time.

We customize our approach to fit each customer's resourcing goals and budget.

Alternatively, some businesses might need additional headcount to supplement existing staff with day-to-day work, but need the freedom and flexibility for that headcount to fluctuate with demand. Strategic Resourcing's designated and dedicated models help here, too, as they offer the flexibility to extend IT teams at the speed of your business.

Software resourcing

Exceptional software talent is difficult to recruit and retain. We tap into WWT's own pool of 400+ experienced developers to test, interview and endorse quality consultants who are ready to deliver business outcomes the moment they walk through your door. We treat our software consultants like our own employees, immerse them in our culture and provide them with quick access to our subject matter experts and professional development organization.

Designated remote workers

To better assist clients in today's challenging and virtual environment, WWT is launching a Designated Remote Worker solution. This offering provides clients with WWT technical expertise in easy to consume packages, starting with as few as 20 hours per week for 13 weeks. Remote experts are currently available in the following technology areas: route/switch, unified communications, firewall/cybersecurity, wireless, storage, virtualization, F5, and software development (Java, .NET, SQL).

As companies embrace digital transformation, streamlined supply chain solutions become critical to enabling business success.

Yet today's supply chains are increasingly complex and interdependent, especially as organizations continue to invest in strategic focus areas that leave them reliant on multiple vendors, each with their own supply chain. When those supply chains are disrupted, the ripple effect can travel all the way to your end customer.

WWT simplifies the supply chain by acting as your single point of contact for designing, building, testing and deploying fully integrated systems on time and on budget.

Accelerate time to market to boost competitive advantage, capture new business and delight customers with accelerated product delivery.

Increase predictability and visibility of large, multisite rollouts to gain real-time insights and flexibility to level load demand when plans change.

Scale and streamline shipments of pre-configured, multi-vendor solutions.

Optimize costs and transform the supply chain into a revenue generating part of the business.

Technical expertise on a global scale

With more than 4 million square feet of warehouse and integration space spread over three continents, WWT has the capacity to configure more than 30,000 systems per week.

Each cloud journey is unique. Using a proven, outcomes-focused approach, we help clients achieve cloud maturity in an iterative fashion​. Our services span the entire cloud lifecycle — from strategy development and migration to integration and ongoing optimization.

Our Cloud Migration services help clients move the right applications and workloads to the right cloud for their business needs. Our Cloud Operating Model services help clients establish the proper governance, security, products, platforms, skills, processes and best practices needed to expertly operate, scale and manage their cloud footprint.