Scottish Water, the sole provider of water and wastewater services across Scotland, had spent years customizing its on-premises Oracle Customer Care & Billing platform to support a diverse customer base, but the system was approaching the end of its support lifecycle, creating security risk and bloc...

HOYER, a family-owned liquid bulk logistics provider operating across five continents, wanted to shift toward a more customer-centric business model but lacked a modern digital touchpoint for customers to interact with its logistics services, relying instead on legacy, less flexible systems.