Conduent is a recognized leader in business process outsourcing, delivering digital business solutions and services that span the commercial, government and transportation spectrum. With a dedicated global team of approximately 56,000 associates operating across 24 countries, we digitally transform our clients' operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Nearly half of Fortune 100 companies and more than 600 government and transportation agencies depend on us each day as their trusted partner — processing $80 billion in government payments annually, supporting 2 billion customer service interactions each year and handling $14.3 billion in tolling transactions. Trusted by 9 out of 10 top U.S. health plans, 4 out of 5 top global automakers, and 46 U.S. states, we bring the people, process expertise and advanced technologies to drive exceptional outcomes at scale.

We are approximately 56,000 associates united by a single mission: to create exceptional outcomes for our clients and the millions of people who count on them. We work across commercial, government and transportation sectors — a client-centric organization on a journey to become the world's leading business services partner. Every day, our associates are motivated and energized by the positive difference they make in the lives of the people and communities we serve. We operate as one team in an open and inclusive environment, collaborating across business groups and functions to solve real problems, drive real results, and deliver real value. We are Conduent proud — and that pride is earned through the work we do together.

We deliver tech-led, AI- and automation-powered solutions and services across three core domains: Commercial Solutions, Government Solutions and Transportation Solutions. For businesses, we transform customer experience management, finance and accounting, human capital, integrated document processing, and legal and compliance operations. For governments, we power eligibility and enrollment, Medicaid and public health, child support, federal services, and digital benefits payments — disbursing $80 billion annually to those who depend on them. For transportation, we modernize transit fare collection and road usage charging to create safer, more seamless journeys. Across all sectors, our intelligent analytics, intelligent process automation, AI, digital payments and mobility capabilities turn complexity into clarity and roadblocks into measurable results — driving performance, enhancing experience and achieving value for every client we serve.

Our purpose is clear: we deliver mission-critical services and solutions on behalf of businesses and governments, creating exceptional outcomes for our clients and the millions of people who count on them. Every interaction we support — whether it's a customer service call, a government benefit payment, a healthcare claim or a transit fare — represents a real person whose day we can improve. That belief is the engine behind everything we do. We add momentum to our clients' missions so they can serve their customers, residents, members and employees better. That is what drives us, and that is what we measure ourselves against.

Our Core Values are not aspirational posters on the wall — they are the daily behaviors that define how we show up for our clients, our colleagues and our communities. We drive client success by putting clients at the center of everything we do, treating every interaction as an opportunity to demonstrate value. We deliver with quality and personal accountability, holding ourselves to the highest standard whether we're handling a customer call or transitioning a data center. We are open and inclusive, because we know good ideas can come from anywhere and that diverse perspectives lead to better outcomes. We communicate with purpose — candidly, transparently and proactively — to build trust and clarity. We are good teammates who collaborate across functions, lead with honesty and put the team first. And we are Conduent proud while remaining humble: constantly listening, learning and improving so we can be the best we can be.

When organizations choose Conduent, they gain more than a vendor — they gain a client-centric partner with the scale, expertise and technology to drive measurable results. Nearly half of Fortune 100 companies and more than 600 government and transportation agencies trust us to manage their critical business processes every day. Our AI-powered and automation-driven solutions unlock efficiencies that translate to real savings: up to 40% cost reductions in customer contact, up to 35% improvement in financial operational efficiency, up to 80% reduction in document review workloads. We are consistently recognized as a leader by ISG, NelsonHall and Everest Group across CX services, healthcare payer operations, HR transformation and benefits administration. We bring a client-centric approach, deep process expertise, intelligent analytics and a global team of ~56,000 dedicated associates — all working with one mission: to drive progress in every process.

At Conduent, corporate social responsibility is woven into how we operate — not layered on top of it. We take a comprehensive, enterprise-wide approach to sustainability guided by cross-functional programs, our Sustainability Steering Committee and alignment with frameworks including SASB, TCFD (now governed by the ISSB), the UN Sustainable Development Goals, and the Carbon Disclosure Project's Climate Change Questionnaire. Environmentally, we are committed to managing and reducing greenhouse gas emissions across Scopes 1, 2 and 3, investing in energy efficiency, and responsibly managing e-waste — achieving a 17% reduction in total GHG emissions since 2023, sourcing 24% of our electricity from renewables, and recycling over 8,617 items of e-waste in 2024. From a governance standpoint, we maintain ISO27001 certification for corporate information security, enforce our Code of Business Conduct and Ethics Program, and hold 99.9% annual ethics training completion across our associate base. Our business itself contributes to social progress, disbursing $80 billion in government benefits that support families and communities across 46 U.S. states.

We believe our people and communities are fundamental to everything we build. Operating as one team with one mission, we seek to make a meaningful difference in millions of lives each day — not just through our business solutions, but through how we engage as a global organization and corporate citizen. Through our Employee Impact Groups (EIGs), which have grown their membership by 27% since 2023, associates connect, celebrate shared identities and drive community engagement from the inside out. Through our government and public health solutions, we advance health equity, coordinate care for susceptible populations, modernize lead surveillance systems to protect vulnerable families, and distribute disaster relief benefits to those in crisis. From the payment of child support to the delivery of Medicaid benefits to emergency assistance programs, Conduent's work carries forward into communities every single day — and our associates are proud to be a part of it.

Conduent is on a journey to build a truly equitable and inclusive workplace — one where individuality is noticed and valued, every associate can bring their authentic self to work, and diverse experiences are recognized as our greatest competitive asset. We foster a safe, open and collaborative culture through concrete commitments: inclusive policies and workplace practices, active Employee Impact Groups (EIGs), and leadership principles that promote fair and equitable opportunity for all. Our inclusive culture has been recognized externally: Forbes named us 'America's Best Employers for Diversity' four years in a row; we have been named 'Best Place to Work for Disability Inclusion' for three consecutive years; and Newsweek placed us on its Global Most Loved Workplaces list in both 2024 and 2025. With 60% of our Board of Directors identifying as women or ethnically diverse, our commitment to representation extends to the highest levels of our organization. We know that diverse perspectives lead to better decisions — for our associates, our clients and the millions of people we serve.