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Conduent
Add Momentum to your Mission
Company Information
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Conpas Rating

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Overview

Discover how Conduent's technology-led approach to mission critical services and solutions helps organizations improve interactions with citizens, patients, customers and employees.

Groups

Number of Employees

10,001+

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Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Footprint
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Regions

Asia, Europe, Latam, North America

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Countries

Brazil, India, Poland, United States Of America

Additional Information
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Year of foundation

2017

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Structure

Public Company

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About

About Us

About the company

Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.

Who we are

Conduent delivers business process outsourcing (BPO) solutions that ignite efficiency, savings, and revenue growth across industries. It’s why 80% of the Fortune 100 and over 500 government entities depend on us to drive exceptional outcomes for their organizations and the millions of people they serve.


What we do

Improving the lives of millions every day


Whether it’s serving nearly 75% of insured lives in the U.S., delivering 60 million seamless employee interactions, driving 99% customer satisfaction, reducing traffic congestion by 15%, or supporting nearly 49 million Medicaid recipients annually, our solutions and services positively impact the lives of millions of people every day and help end users interact with our clients in ways that are more personalized, seamless and satisfying.


Our associates around the globe are motivated and energized by the positive difference they make in the lives of the people and communities we serve.


Our Purpose

Conduent’s vision is to become the leading business services partner for companies and governments.


Through our dedicated associates, we deliver mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. We are one team with one mission and work in an open and inclusive environment to create value for our clients every day.


Our Values

Conduent’s Core Values guide how we think, act and make decisions.

 

  • Drive client success
  • Deliver with quality and personal accountability
  • Be open and inclusive
  • Communicate with purpose
  • Be a good teammate
  • Be Conduent proud and act with humility



Why working with us

We help organizations work more efficiently to drive results


As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process outsourcing solutions. We help businesses and governments provide essential services to millions of people every day while making a measurable impact on their operations.


Optimize processes

Be more efficient, flexible and secure


Improve experiences

Drive engagement and loyalty of end users


Reduce costs

Create value through people, process and technology at scale


Inclusion & Diversity

Define & Measure

Co-create Diversity & Inclusion goals, monitor outcomes, and strategy execution. At the same time, report progress to leadership and Conduent overall.


Collaborate

Partner with senior leaders in the businesses/functions/regions to align with overall business strategy and institutionalize human capital practices that accelerate Diversity & Inclusion goals.


Champion

Drive accountability for results while providing governance and oversight and promoting company-wide communication on Diversity & Inclusion progress.


Advocate

Help align the Diversity & Inclusion strategy and focus areas on meeting the needs of the business, industry, and local culture and requirements.


Model

Act as a role model for Diversity & Inclusion initiatives across the company.