As consumer demands evolve, consumer products and retail companies must find the right balance between success today and growth tomorrow. Disruptive forces are transforming consumer behaviors — and EY helps consumer products and retail companies grow, innovate, and integrate channels to deliver value. EY-Parthenon teams can help your business identify and implement consumer and retail strategies relevant now as well as in the future. From brand and channel strategy to revenue growth management and execution excellence, EY teams bring deep functional experience, with the right balance of the right people, insights, technology and innovation, delivering impact from strategy through to execution.

Discover EY's energy & resources insights, people & services and how they can help your business unlock the opportunities of an uncertain future. The global renewables industry is growing fast, with huge potential for those who aim high, commit first and move fast — EY Global Renewables cuts through the complexity of this changing market to help accelerate your transition to the world of renewable energy. EY-Parthenon energy and resources strategy consulting teams provide strategic guidance on energy transition based on the latest data, broad knowledge and deep sector experience. Our digital operations team in oil and gas can help your business boost production, lower costs and deliver a more sustainable future, while EY Digital Mine combines deep industry knowledge and advanced technological solutions to create a strategic, staged pathway to digital transformation.

The financial services industry faces technological disruption, evolving regulations and heightened expectations. EY teams help organizations manage complexity, build resilience and provide long-term value — with deep sector expertise and advanced technologies, helping firms adapt to change, manage risk and shape a better future for customers and wider society. EY teams help banks navigate disruption, modernize platforms, strengthen risk management and harness data and AI to build resilient businesses. EY helps insurers modernize through digital transformation, data and AI, strengthening resilience, regulatory compliance and sustainable growth, while EY helps wealth and asset managers grow profitably, expand private markets, modernize with data and AI, navigate regulation, and deliver long-term value.

EY helps governments to transform by strengthening data and insights, strategy development, digital infrastructure and value measurement. Governments are grappling with expensive challenges, such as aging populations, inadequate infrastructure, the carbon transition, expansion of defense capabilities and debt servicing — new strategies are required to improve how effectively and efficiently public money is spent. EY helps government organizations to manage public money across the spending cycle so that it is spent efficiently and allocated in ways that lead to the desired policy outcome. EY-Parthenon professionals can help governments adopt digital technologies to create new ways of working, with the aim of achieving better outcomes for themselves and their citizens.

EY brings governance, rigor and trusted digital knowledge, powered by a globally connected health network provided locally. Our people-centered approach and practical healthcare experience help leaders adopt data and AI safely and with confidence — integrating clinical, financial and operational data to generate real-time, actionable intelligence. Secure infrastructure, connected insights, responsible AI and smarter decisions define the EY approach to health transformation. EY helps health systems embrace sustainable care delivery models to address workforce challenges while unlocking the value of AI to speed health care transformation and add value.

Given the changes in this industry landscape, the risk universe has a ripple effect for chemicals, industrial products, and aerospace and defense companies; risks cut across the entire enterprise, and may limit technology integration. EY teams take an enterprise approach to help you seize the potential of digital to fast-track productivity, optimize portfolios, overcome talent gaps and set a clear road map for smarter manufacturing. With commercial, growth and innovation (CGI), industrial manufacturing companies shift from product-centric to customer-obsessed strategies — unlocking commercial excellence, AI-powered innovation and immersive experiences that drive sustainable, transformative growth. The EY Mobility Consumer Index tracks consumer attitudes and policy shifts to help drive the next wave of EV adoption.

EY helps empower life sciences companies to innovate, boost productivity and unlock data and AI for greater impact and better health outcomes. As costs escalate, demographics shift and regulatory complexities increase, life sciences companies can't hold on to the past — new approaches are needed to deliver personalized care and better health outcomes faster and with greater efficiency. With our full spectrum of services, strategic alliances and partnerships, and deep sector knowledge combined with our pragmatic approach, we give life sciences companies the confidence to unlock the transformative power of data and artificial intelligence — to help accelerate innovation, drive productivity and improve commercial impact. Together, we're all in to help life sciences companies deliver better outcomes to more patients.

Our private equity portfolio company value creation team can help create differentiated value faster and maximize returns. EY can harness the transformational power of GenAI to help create value for better returns for PE firms and their portfolio companies, while our private equity deal origination team uses proprietary insights and advanced analytics to develop strategic options and help you invest well. We help private equity firms drive meaningful impact across the breadth of their funds and portfolios by creating long-term value in an actionable, sustainable and transparent manner for all stakeholders, sourcing deal opportunities and combining sector insights with proven, innovative private equity strategies that have guided the world's fastest-growing companies.

Technology companies are the catalyst for dramatic change across all industries and sectors — their ground-breaking innovations are altering businesses and business models, connecting people with services and requiring entire industries to reimagine their futures. For semiconductor, social commerce, communications, software-as-a-service (SaaS), software and many other tech companies, continuing to spark significant change means staying on top of the latest developments in M&A, sustainability, cyber risk management, supply chain, regulatory matters, and much more. EY business transformation, tech consulting and TMT strategy professionals help the tech industry build successful market growth strategies and navigate complex tax and regulatory matters. The nine top industry drivers shaping the future of media and entertainment — including the creator economy, AI, experiential growth and portfolio shifts — are reshaping the sector, while as the risks facing communications operators continue to evolve and expand, EY provides its annual ranking of the top telecommunications risks.

EY-Parthenon professionals recognize that CEOs and business leaders are tasked with achieving maximum value for their organizations’ stakeholders in this transformative age. We challenge assumptions to design and deliver strategies that help improve profitability and long-term value. What EY-Parthenon strategy consulting can do for you Leading companies are taking big, transformative steps, redefining their purpose, embarking on end-to-end digital transformations and learning how to achieve disruptive innovation in a rapidly shifting market environment. We have the breadth of perspectives and depth of experience to provide strategic advice to help achieve optimal — and sustainable — results. We create a custom approach tailored to each client’s unique situation and bring extensive business and sector experience with tested analytical techniques. As experienced advisors to the C-suite, EY-Parthenon helps you answer: How can I seize growth opportunities and competitive advantage? What are the appropriate revenue, profitability and sustainability targets for my business? How can I better anticipate and adapt to digital transformation? Can I use an M&A strategy as an accelerant to achieve profitable growth goals? When is a divestiture best for my long-term value? How can I build and secure liquidity, managing the impact of disruption between finance and operations? How can I win the competition for capital? Corporate and growth strategy We advise clients on developing strategic opportunities by providing in-depth market, competitor and customer insights. We then help them implement their strategic plans by leveraging financial and operational perspectives across their organization. Our corporate and growth strategy capabilities include: Corporate and BU strategy Purpose-led strategy and long-term value Business model reinvention Portfolio strategy New market entry opportunities Digital transformation strategy Go-to-market strategy Transaction strategy and execution We help our clients realize their full potential through fast-tracked, better-informed decisions across the whole investment life cycle, from strategy through exit. Our transaction strategy capabilities include: Operational and IT diligence Commercial diligence (buy-side) Vendor due diligence (sell-side) Integration strategy planning and execution Divestiture strategy planning and execution Value realization and tracking Operational and IT separation Restructuring and turnaround strategy Whether a business is in crisis or is simply facing an operational challenge, our team is experienced in helping management teams identify and prioritize the most critical issues, stabilize the business, establish a leadership and stakeholder consensus around the solution, and deliver tangible results quickly. Digital strategy consulting EY-Parthenon professionals design and help deliver digital business strategy. We provide clients with distinct, innovative, sustainable, data-driven services to help fuel future growth, optimize current digital competencies and accelerate digital and business transformation.

Do you change your people, or change the way your people work? In the face of the disruptive forces changing the working world, organizations need to become much more adaptable to rapid change — and they need their people to be flexible and agile to match, at a time when it’s getting harder to source, manage, motivate and retain talent while controlling costs. EY People Advisory Services professionals can help you effectively harness your people agenda as part of an integrated business strategy. This can translate into competitive advantage by helping you get the right people, with the right capabilities, in the right place, for the right cost, doing the right things. How EY can help HR Transformation From employee health and safety to exceptional people experiences, the boundaries of HR are shifting in real-time. HR teams must migrate from the services that have defined HR historically to the new people services that will define the function for years to come. Crowdsourcing EY MillionYou crowdsourcing combines expertise in building and activating communities with EY MillionYou’s super-fluid platform. Culture, talent and leadership Demographic shifts and new technologies are changing how, why and where people work and the requirements and expectations of the workforce. To secure the skills they require, organizations need a new approach to attracting, developing and inspiring their workers. Organization and Workforce Transformation Build the workforce capabilities needed to realize organizational strategy, with help from our data and AI-driven platforms. Integrated workforce mobility Traditional long-term moves are declining in favor of a variety of business travel approaches and mobility options that better fit organizational strategy and employee needs. Supported through a frictionless, consumer-level experience, these approaches can boost compliance and speed to deployment. Learning and development consulting To adapt to the emerging new work environment, people will also need vastly upgraded digital, technical, management and cultural capabilities. Change management and experience Amongst growing disruption, increased complexity and heightened employee expectations, new approaches to change management can drive improved transformation outcomes. Workforce Analytics People analytics provides data-driven insight for workforce strategy and planning, so that talent can be managed and developed to deliver clear business outcomes. Recognition and reward advisory Recognition and reward reimagined Workforce transactions and M&A From mitigating financial risk and addressing pension plans, to embedding your new workforce, we can help you effectively manage your people. Private Tax Services We offer a wide variety of services that are associated with owning, managing and preserving privately owned businesses and wealth. Permanent establishment Permanent establishment (PE) means having a taxable presence outside your company’s state of residence. Tax authorities are adapting beyond the “bricks and mortar” definition, identifying PEs caused by overseas contractors, short-term business travelers, warehouse space, digital activity and more.

Assurance teams serve the public interest by promoting trust and confidence in business and the capital markets. EY Assurance services – comprising Audit, Financial Accounting Advisory Services (FAAS) and Forensic & Integrity Services – address risk and complexity while identifying opportunities to enhance trust in the capital markets. Audit teams serve the public interest by delivering high-quality, analytics-driven audits with independence, integrity, objectivity and professional skepticism. FAAS and Forensics’ teams help protect and restore enterprise and financial reputations, help support the finance function in enhancing decision-making and efficiency and help address the risks and opportunities arising from climate change and sustainability issues. Together, EY Assurance services help protect and promote sustainable, long-term value for stakeholders. How EY can Help? · Audit · Climate Change and Sustainability Services · Financial Accounting Advisory Services · Forensic & Integrity Services · IFRS Technical Resources

Our tax professionals offer services across all tax disciplines to help you thrive in this era of rapid change. Our globally coordinated tax professionals offer connected services across all tax disciplines to help you thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for your tax-related needs. EY has competencies in business tax, international tax, transaction tax and tax-related issues associated with people, compliance and reporting and law. We invite you to leverage our experience, knowledge and business insights to help you succeed. How we can help? · Tax Planning · Tax Accounting · Tax Compliance · Tax Policy and Controversy · Tax Function Operations

We can help you apply analytics throughout your organization to grow, protect and optimize your business by harnessing the latest advanced technologies. The true value lies in embedding analytics deeply into business processes at the point where decisions are made – by human beings. What EY can do for you Companies don’t have analytics problems; they have business problems that analytics can address. EY aims to help the clients become intelligent, information-driven organizations, where fact-based decision-making is embedded into daily operations from the boardroom to the front line, which ultimately leads to better processes and outcomes. EY helps you demystify the language of analytics, demonstrating how insights can fuel confident, fact-based decisions. We help you build the structures and processes that convert data into a strategic asset, aligning data capture and analytics within critical streams of the organization. And we help you identify hidden performance drivers in both traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more. We harness artificial intelligence (AI), automation and predictive capabilities to streamline processes and navigate the future. We equip you with the big-picture insights and new thinking that allow you to act decisively in solving challenges, seizing opportunities and sparking innovative growth. Our services help you to: Create an agile and responsive finance function New technologies and market entrants, changing customer needs and behaviors, and exponentially growing data volumes create a need for change. Yet many finance functions continue to struggle with cumbersome processes, nonintegrated systems and a heterogeneous structure. Analytics can help you to: Monitor performance management Reduce the costs of finance Speed up financial systems Align people capabilities Anticipate financial risks Manage your risks to secure future success While analytics has created substantial benefits for businesses and consumers alike, there are corresponding risks that go along with it. The need to secure sensitive data, to protect private information and to manage data quality exists whether data sets are big or small. However, the specific properties of big data create new types of risks that necessitate a comprehensive strategy that allows a company to utilize analytics while avoiding the pitfalls. Analytics can help you to: Improve risk and internal audit processes and enable the business to deliver even better products and services Enable the risk and internal audit functions to provide business insights and act as a strategic advisor while reducing costs Simplify regulatory processes and improve quality Detect the next threat Unlock the value of your customers Technology has empowered consumers to be smarter, better informed and more demanding than ever. They are adept at filtering information and move effortlessly between channels, and they expect value and quality in return for their money as well as personalized offers that match up with their needs. Whatever the sector, businesses face stiff competition. By analyzing sales data at a customer level and integrating it with competitor information and market events, machine-learning algorithms can unearth hidden insights about customer behavioral patterns that allow you to reposition, restructure and better focus your efforts on profitability and growth. Analytics can help you to: Attract and retain the right customers Unlock the full value of existing customers Optimize your channel mix Create value in human resources The usage of advanced modeling and reporting tools will help you make optimized, data-driven decisions on allocating human resources and to forecast future service demand. Analytics helps you to optimize resource planning as well as better understand your employees, which in turn will support you in achieving superior performance while reducing costs. Analytics can help you to: Gain employee insight Optimize resource allocation Create an agile and responsive supply chain Traditional supply chain models are shifting and require you to adapt to the new realities, requiring sophisticated, connected tools to drive optimal performance; enable better operational decision-making; monitor risks; predict disruptions; and support rapid recovery as part of an overall supply chain strategy. This requires companies to increase their adoption of advanced tools grounded in analytics and visualization to help improve operational efficiency across their end-to-end value chain and meet customer demand. Analytics can help you to: Achieve operational excellence Optimize productivity Reduce costs Outsource your analytics: analytics-as-a-service The EY Client Technology Platform combines market-leading proprietary technologies with advanced analytics capabilities and deep industry sector knowledge. The solutions available on our platform are compatible with leading industry standards and meet strict security and regulatory requirements. The data is securely hosted in the cloud and is aligned with data privacy policies. Our platform provides scalable infrastructure to meet client needs in traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more. Leverage technology-enabled managed services and custom solutions The Information Sharing and Analysis Center (ISAC) brings a 20+ year EY history of teaming across service lines to build, operate and support custom analytics platforms. We develop robust data ingestion, cleansing and transformation engines hosted on the cloud, and create custom web-based applications with high-speed access to actionable insights. This allows you to harness the power of data within a seamless platform, supported by infrastructure and hosting services. Analytics can help you: Generate accurate results and thought-provoking insights from your data Meet spikes and troughs in demand with instant ramp up/down Free up manual resources for more value-added tasks Fully maintain access logs, which are essential for compliance and monitoring

Our approach to customer experience is rooted in purpose, data and technology. We use a framework that focuses on the entire user journey to unlock insights to build game-changing customer experiences. Exceptional engagement drives long-term success and delivers enhanced value and sustainable growth. Your business challenge In today's marketplace, organizations must adapt to conflicting customer needs to stay relevant. Emerging technologies, heightened customer expectations for personalized experiences across all industries and shareholder demand to create loyalty have forced organizations to ask the following questions: Embrace digital transformation: How can we align technology and processes to deliver a frictionless and personalized digital experience? Foster trusted customer connections : How can we better understand customers’ needs and preferences, and create experiences that generate trust, loyalty and long-term relationships? Prioritize agility and flexibility: How can we adapt quickly and efficiently to changing circumstances while also fostering a culture of innovation and experimentation with new CX strategies? Keep pace with new technology: How can we stay up to date with the latest innovations and invest in technologies that help us deliver improved products, services, and personalized experiences? Enhance employee engagement: How can we better connect employees with our business purpose and improve engagement? Amid rapidly shifting consumer behavior, fluctuating economic conditions and evolving geopolitical issues, delivering personalized experiences at scale is a key differentiator for companies. Those who succeed are better able to weather uncertainties and have positioned themselves for long-term growth and success. Solution benefits EY teams work alongside you to design, prioritize and improve customer experiences that can set you apart in the market and accelerate growth, with benefits that include: Generating innovation across the business and delivering exceptional customer experiences Finding value by prioritizing customer experiences and fostering trust, loyalty and long-term customer value Creating a culture that incorporates customer feedback, and continuously iterates and improves customer experiences Investing in emerging technologies that can help future-proof your organization and deliver personalized customer experience Disruptive CX organization evolution At EY, we believe cutting-edge technology can transform and improve the customer experience — and that’s fundamental to enhancing customer and business value. Our solutions span every phase, from blueprint to activation. They include: Omnichannel CX maturity diagnostics Supporting your brand to understand how your omnichannel strategy is meeting your customers’ needs and expectations throughout the entire customer journey, from the moment they become aware of the company’s products or services to the post-purchase support stage. Experiential segmentation and analysis Helping you understand your customer segments amid increasing market complexity and conducting experience-led segmentation to help you target your most profitable customers. CX and employee experience (EX) innovation architecture Using a transformative approach merging customer experience and employee experience to drive innovation and exceptional CX outcomes. CX simplification at scale Driving simplification of your complex ecosystem of partners, services and products through disruptive technology. CX 360 insights Using surveys and existing metrics, such as CSAT and NPS, often draws an incomplete picture that lacks connection to the customer experience and fails to provide actionable insights. We’ll provide you with next-generation analytical tools to enable predictive signaling and provide cross-functional “next best actions” along your holistic customer journey. Customer engagement innovation Innovative customer engagement is what sets brands apart in today’s complex business environment. Our cutting-edge solutions to help you retain and acquire customers include: Customer engagement amplification Supporting you to identify revenue growth and sustainability through customer acquisition, engagement and retention initiatives, reduced acquisition costs and increased customer lifetime value (LTV). Next-generation loyalty ecosystems Leveraging our experience on loyalty programs across a range of industries, we’ll help you integrate with existing systems and avoid challenges such as: lack of insight on KPIs; absence of customization and differentiation; and unexpected outcomes, e.g., customers becoming loyal to discounts vs. the brand. We’ll help you get the full benefit of conversion and sustainable growth. Customer experience-as-a-service (CXaaS) Our innovative customer experience solution set is a modular one-stop shop: You choose only the elements that will deliver the most value for your business. We provide these solutions through either of our two delivery models: Our CXaaS model is designed to provide a clear path to a differentiated experience for your customers. We’ll work with you to rapidly integrate a team of CX subject matter resources into your organization and culture, helping you to quickly deploy the right customer experience solutions across the customer journey. This model allows you to scale your CX resources up or down as required and avoid time-consuming procurement processes related to change requests. Customer experience center of excellence (CX CoE) Many businesses struggle to create and maintain a customer-centric culture. Often, companies have siloed departments and lack a unified strategy for delivering a consistent, high-quality customer experience. As a result, the customer experience may vary widely across touchpoints, causing customer frustration and dissatisfaction. Our CX CoE model involves building a team of experts from within your organization to focus on developing, implementing and measuring customer-centric initiatives. We’ll work alongside you to establish and implement a framework for designing, delivering and measuring customer experiences that aligns with your organization's business strategy.

EY Cybersecurity, strategy, risk, compliance and resilience teams can provide organizations with a clear picture of their current cyber risk posture and capabilities, giving them an informed view of how, where and why to invest in managing their cyber risks. What EY can do for you EY Cybersecurity, strategy, risk, compliance and resilience teams help organizations evaluate the effectiveness and efficiencies of their cybersecurity and resiliency programs in the context of driving business growth and operational strategies. These offerings apply consistently regardless of where they are applied (Information Technology, Internet of Things, Operational Technology, Cloud, etc.), provide a clear measurement of risk and capture current risks to the organization, and demonstrate how cyber risks will be managed going forward. Each service can be combined to form a larger program or transformation effort. EY Cybersecurity teams can help organizations to: Provide a clear picture of current cyber risk posture and capabilities, helping organizations to understand how, where, and why to invest in managing cyber risks Help implement and execute a strategy and overarching cyber program that allows for rigorous, structured decision-making and financial analysis of cyber risks Help EY clients achieve and sustain regulatory compliance requirements as the outcome of a well-designed and executed cyber function Help build a more risk-aware culture through education and awareness to reduce the impact of human behavior Operate a program that is resilient in the face of ever evolving cyber threats and digital business strategies How EY can help Data protection and privacy Discover how EY's data protection and privacy team can help your organization protect its information over the full data lifecycle. Digital identity and privileged access management services Discover how EY's identify and access management (IAM) team can help your organization manage digital identities for people, systems, services and users. Next-generation security operations and response Discover how EY's Next-generation security operations & response team can help your organization programmatically manage leading-class security operations.

We help companies thrive in the transformative age by refreshing themselves constantly, experimenting with new ideas and scaling successes. What EY can do for you Today's megatrends are reshaping the world, creating abundant opportunities and essential threats. Technology, globalization and demographics are the root of the megatrends shaping the world, creating unprecedented disruption across all sectors. We help businesses transform and evolve quickly to seize the opportunities and help mitigate the risks that digital transformation creates. To respond to these new challenges, companies need to: See the future and define their purpose Orchestrate, accelerate and unblock a portfolio of initiatives Disrupt and create like a start-up Design, build, test and iterate Plan, invest and scale up like a venture capital firm Embrace transformation as a continuous way of working

EY Supply Chain and Operations consulting services addresses the complex issues and opportunities to grow and protect your operations. With an understanding of your overarching strategy, we‘ll help redefine your end-to-end supply chain and operations to support your enterprise objectives. What EY can do for you Historically, companies sold products and services through linear value chains. With the supply chain of the future, digital ecosystems consisting of market networks will enable hybrid forms of cooperation and competition. At the same time, technology, demographics and government policies are shaping industries as never before. To improve performance and innovation in this Transformative Age, companies must radically restructure their supply chains and operations. EY‘s Supply Chain Reinvention Framework is a suite of asset-backed solutions enabled by advanced technologies such as data analytics, blockchain, machine learning, robotics and artificial intelligence. This suite of solutions extends from end-to-end supply chain strategy, strategic architecture, operational excellence, and supply chain resilience. We can help you harness the creativity and intelligence of your entire supplier ecosystem, increase collaboration, and ultimately help serve your customers better. EY Supply Chain Intelligence Platform EY Supply Chain Intelligence Platform (SCIP) is a global supply chain analytics engine which provides end-to-end visibility to help drive enterprise growth and manage costs. SCIP can help cultivate rich insights through quantitative analytics, qualitative performance assessments, process mining and benchmarking across the entire breadth of your supply chain. Accelerate valuable intelligence to quickly identify and capitalize on opportunities - driving continuous improvement, supply chain optimization and synchronization for the now, next and beyond. Integrated Digital Planning EY‘s Integrated Digital Planning solution is enabled by the latest technologies, including artificial intelligence, machine learning, and cloud platforms, and is also supported by assets including VC Sync™, Working Capital Optimization, Cognitive Automation and “Lights Out” Planning. By taking advantage of our experience, assets and advanced technologies, the Integrated Digital Planning solution can help align your planning and decision-making at strategic, operational and tactical levels, and allow you to react faster to rapid changes in the marketplace. Supply-side Optimization A recent EY survey of procurement leaders indicated that more than half view digital as an immediate priority to enable cost savings, innovation, supply certainty and service. Supply-side success requires selecting the right suppliers with the right capabilities, engaged under the right commercial agreements to drive performance, and then actively managing this portfolio as the company and the supply base evolves. Our solution provides an end-to-end framework to deploy tailored processes and assets that will enable effective and efficient processes to optimize the supplier portfolio, manage commercial excellence, and conduct lights-out operations. Smart Factory Smart Factory is our people-centric solution for bringing together operations strategy, industrial Internet of Things (IoT), shopfloor operational excellence (OpEx) leading practices and analytics to drive sustainable performance improvement. Smart Factory can help you understand whether your practice standards are consistent from line to line, leverage manufacturing data to improve results, and check whether your digital strategy is translating into performance on the shopfloor. This solution combines our leading capabilities with the cloud-based EY Catalyst OpEx platform and our EY Smart Factory execution apps to help you gain insights and take the right actions toward. Digital Fulfillment Many of today‘s supply chains suffer from disparate and inefficient fulfillment processes in terms of performance, risk and cost. EY‘s Digital Fulfillment solution leverages innovative technology such as autonomous automated vehicles to carry out goods movements, AI equipment to safeguard execution of material flow, and analytics to generate heat maps for areas to improve inventory allocation. The Digital Fulfillment solution can help you address the traditional logistics challenges of efficiency, cost, accuracy and speed to market in an environment of ever-increasing complexity around delivery points and shortening lead times.

Global Business Services helps clients transform corporate functions and operations into agile business services by increasing efficiency through touchless end-to-end processes and by increasing effectiveness through insights that inform better decision making and enable an agile response to disruption. What EY can do for you Organizations of all sizes, in all sectors, are experiencing disruptive change caused by exponential advances in technology and volatile, uncertain market conditions. New business models are being driven by new players that seem to rewrite the rules almost overnight. Disruption requires transformation Digitalization means that companies need to transform their business model in the very near future. Such transformation requires conceptual knowledge for digital planning and implementation. CEOs today need to ask themselves what digital strategy is to be applied and how to reach the right operating model to maximize the opportunities of the digital age. Global Business Services has a critical role to play Global Business Services (GBS) focuses on creating customer-centric, digitized end-to-end process flows across functions and geographies. It includes agile operating units that are steered globally and independently of traditional business units. Innovation is in the DNA of modern GBS, and emerging technology managed by GBS can support exceptional performance across the organization; at the same time, GBS units remain lean, cost-competitive and efficient. EY clients have found that implementing or enhancing GBS operations can help to: Reach lean, cost-efficient operations: GBS results in streamlined processes, consistent data and an optimized cost structure due to scale, automation and labor arbitrage effects. Establish an agile operating platform: GBS drives an agile service delivery model for support functions that leads to both operational and strategic benefits due to scalability, for example when it comes to the integration of new units in the context of mergers and acquisitions. Drive a company's digitalization: GBS has the potential to be the digital transformation engine for the wider organization due to its organizational roots across the entire enterprise and its capability to deploy standards. It can help companies to adopt emerging technology such as intelligent automation, natural language processing, blockchain and data analytics to create fully automated, transparent end-to-end process chains. GBS is a strategic bet toward digital business models that can ensure sustainable growth in the digital age. Embed end-to-end processes governance: For effective digital transformation, it is essential to establish an integrated end-to-end process model with clear process ownership, employing the latest enabling technology. GBS is in the best position to achieve this model as, already today, GBS knows more about processes, owns more data and leverages more technology than any single function. Enable a superior customer journey: GBS, being rooted in deep service understanding, responsiveness, availability and being owners of key client data, can help companies get closer to their customers and reinvent themselves to craft exceptional customer experiences. How can GBS address today’s and tomorrow’s challenges? Business leaders are grappling with a world that is more volatile and more complex than ever before. The digital age demands greater agility, better speed, and a completely different skill set for talent. When old jobs become obsolete and business models disrupted, your agile, customer-centric, fully digitized and intelligent Global Business Services organization can help you thrive in the digital age. Explore and build GBS setup services help enable you to navigate seamlessly from a GBS vision to the transition and go-live of operations. EY services: Assessment, benchmark and strategy definition Design and ramp-up Implementation and transition Operate and sustain EY teams can help you build a wide range of services to deliver operations, while enhancing and aligning GBS to leading practices. EY services: Talent management Service delivery management Compliance and risk Evolve and innovate EY teams provide transformation services aimed at increasing the value delivery of GBS through strategy, people, process and technology levers. EY services: Strategy refresh People, process and technology transformation GBS spin-off EY service delivery models: End-to-end consulting services Managed services for shared accountability of delivery Capability augmentation for short-to-medium term Turnkey solutions delivering operationalized centers

The way work is performed today will differ significantly from how it is performed tomorrow as intelligent automation becomes embedded in the future workforce. We can help you implement a holistic view of automation, process and service improvement. What EY can do for you Robotics refers to software that runs attended or unattended, working like a virtual employee within the existing IT infrastructure to reliably automate repetitive tasks at scale. In our changing world, robotics is being augmented with multiple digital and analytics elements and enables much larger transformations across the spectrum of emerging technologies, including artificial intelligence, blockchain and the internet of things. This augmentation and transformation is what we are calling intelligent automation (IA). It is rapidly gaining adoption in back-office functions such as finance, tax, human resources and IT, as well as in supply chain and many customer-facing processes. Rather than looking at how individual technologies can be applied within an organization, IA is about reimagining how processes across the front, middle and back offices can be transformed to meet new digital customer expectations. By combining techniques and technologies to re-engineer and automate processes, we can achieve speed and efficiency while reducing errors and risk. We help you: Identify strategies and opportunities Consider operating models and centers of excellence Assess automation risks and controls and the impact on your people Determine your reference architecture and prioritize processes Deliver and implement IA Benefits can include: A 25% to 40% decrease in operational costs Service completion that is three to five times faster than manual processing Predictable output and quality, as machines consistently follow the same steps and algorithms Reduced risk of human error — and therefore reduced financial, reputational and regulatory risk Deployment that is measured in weeks, rather than months or years

Our approach to the adoption of AI and intelligent automation is human-centered, pragmatic, outcomes-focused and ethical. What EY can do for you Our suite of strategy, design, architecture, data, systems integration, program operations and risk services is combined with our deep domain and sector knowledge. To realize value from AI, you need innovative integration and orchestration of robotic, intelligent and autonomous capabilities at the system level. This transformation can occur in five non-discrete domains: Insights: Discover deeper insights, faster, in ways that augment human cognition Performance: Design systems that learn from data and experience to improve outcomes over time Automation: Leverage robotic, intelligent and autonomous capabilities to transform operations through automation Experiences: Enhance human experiences using systems that predict, sense, learn and move Trust: Design, build and monitor automated systems to promote and sustain trust Our Consulting team is ready to help you fully realize business benefits from AI. First, we’ll demystify and help your team understand the value and risks, pragmatically defining the capabilities needed for your organization to adopt and scale AI. Then we’ll work with you to incorporate the robotic, intelligent and autonomous capabilities that will transform and innovate the way you operate and compete in the Transformative Age.

Acting as the bridge between the physical and the digital world, IoT offers a huge opportunity for companies. We help clients effectively capitalize on IoT technology and solutions, linking technology, vendors and customers through a holistic business model. What EY can do for you IoT describes the connection of devices to the internet using embedded software and sensors to communicate, collect and exchange data with one another. IoT combines connectivity with sensors, devices and people, enabling a form of free-flowing conversation between man and machine, software and hardware. With IoT, the world is wide open, offering a virtually endless array of opportunities and connections at home, at work or at play. EY offers services covering the following areas and others: Improving manufacturing and operations Teaming our manufacturing knowledge and experience with P&G, GE Digital and Microsoft has led to EY Smart Factory, a modern digital platform that brings together leading-practice manufacturing process intellectual property with shop-floor analytics and improvement apps. The benefits provided by Smart Factory include the ability to achieve improved service levels and savings across labor, maintenance, energy, yield loss, rework, warranty and overhead costs, and working capital, enabled by IoT. Sector-specific offerings are also available. For instance, Intelligent Process Optimization is a licensable product that can be used to improve the crude oil distillation process by improving the most profitable, high-quality yields. Enabling condition-based predictive maintenance This concept is built upon continuous real-time monitoring of the critical parameters behind how equipment performs, compared with how it performs normally. Detecting when it deviates from normal behavior allows a company to spot and prevent failure at early stages. Condition-based maintenance has been effectively used in different industries for decades. What’s innovative in our approach is the application of artificial neural networks to create a “digital twin” of the equipment for comparisons, providing a more accurate prediction and greater lead time to allow maintenance teams to react and prevent issues. EY has implemented this solution at a top manufacturer of filling and packaging technology. Detecting and responding to network events IoT solutions require security, privacy, safety, reliability and resilience. The fundamental mission of a security operations center (SOC) is to detect and respond to events on the network. A highly mature detection and response capability requires tailored network security solutions and a structured team with well-defined responsibilities and processes.

Managed Services can give organizations the capabilities, flexibility and freedom to achieve ongoing, sustainable value. Discover EY Managed Services Financial Accounting & Corporate Reporting Managed Services Risk Managed Services Sustainability Managed Services Cybersecurity Managed Services Tax Managed Services Legal Managed Services Technology Managed Services It's your world, running on ours, better. Managed services builds a platform for long-term, sustainable growth. It’s driven by industry insights, enabled by data and technology and it’s focused on tangible outcomes that enable transformation. Operating challenges are more acute than ever Technology is accelerating, making it difficult to update, maintain and integrate. The talent to manage complex business areas is scarce, and expensive to recruit and retain. The regulatory bar is getting higher, more complex and digitally driven. EY Managed Services provides better outcomes Enhanced cost certainty - Reduced operating costs and improved return on investment to free up capital to focus on growth and innovation Stronger compliance - A single global standard and dynamic customer risk profile Increased control - Global standards and monitoring that improve oversight, allowing management to focus on the core business Greater consistency - A global execution model and shared delivery approach that reduces the risk of anomalies; building better reliability and stability Deeper understanding of customers - More practical and applicable insight to build experience and fuel growth Readiness for change - The agility, flexibility and resilience to respond quickly and efficiently to shifting conditions, regulation and customer demands Better connectivity - Advanced technology and data operations helps create a whole-of-business approach, supporting operations to be more useful, efficient, economical and agile Empowering and enabling a culture for success - Supporting and helping to lead operational transformation from within How Managed Services works for you The right managed services partner brings deep domain experience across key functions, particularly finance, tax, risk and compliance, and experience across multiple geographies and jurisdictions. The right partner is guided by a relentless focus on value and delivering tangible results, at the same time pushing to innovate and constantly improve operating performance. Managed services is how organizations build an adaptive, future-ready organization, positioned to make the most of opportunities. A connected experience built upon a common, data-driven platform makes it easy to add or expand solutions as business needs change.

Our multidisciplinary teams can help companies understand the risks and opportunities arising from climate change and sustainability issues. In order to survive and grow in an increasingly competitive and accountable business environment, organizations are required to report not only on their financial performance, but also their nonfinancial performance. Ignoring sustainability, environmental, health and safety (EHS) and climate change risks and stakeholder concerns around these issues is no longer an option. While CFOs may not have traditionally led the way, they are increasingly expected to play a more active role. EY’s global Climate Change and Sustainability Services (CCaSS) teams understand the evolving pressures surrounding these challenges. As a result, they can help companies to respond by understanding and evaluating the broader value impacts and outcomes, identifying the opportunities, and supporting the reporting of nonfinancial performance risks to their stakeholders. How EY can help Climate and decarbonization Supporting organizations with physical and transition risks associated with climate change, and assisting them with market and regulatory changes. ESG and sustainability EY teams can help address ESG and sustainability issues, investor concerns and improve ESG performance. Environment, health and safety EY CCaSS teams can help reduce the risk of EHS incidents and support decision-making to improve outcomes associated with EHS. Enhanced Corporate Reporting and Accounting Through enhanced corporate reporting, EY can support finance teams to meet demands for high-quality enhanced financial and nonfinancial

The Supply Chain Transformation solution helps you balance business needs with ever-growing customer expectations. We can help you move from linear to connected ecosystems of partners, suppliers and alliances, towards fully autonomous supply chains that drive innovation and business growth. Your business challenge Delivering on customer promises while meeting business expectations on cost, profit and sustainability is a major challenge for enterprises across the globe today — especially in the face of constant disruption including climate, market, trade, political and regulatory changes and volatility. Companies clearly see the need to increase supply chain resilience and to navigate major disruptions such as the COVID-19 pandemic. Does your supply chain: Provide visibility beyond tier one suppliers? Leverage technology and automation to keep costs down and speed up service delivery? Utilize data analytics to better forecast and predict what happens next? Balance costs, growth and sustainability? Perform with agility when disruptions occur? Focus on sustainability, looking across the full ecosystem? Solution benefits Enterprises that digitally transform their supply chain are more responsive to customers, capable of measuring their environmental impact, able to keep their operating costs lower and enjoy higher employee engagement. Improve service through enhanced response capabilities Lower inventory, working capital and operating costs Gain a smaller carbon footprint through energy-efficient warehouses, transportation networks and manufacturing plants Integrated business planning Integrated business planning connects sales, marketing, finance, procurement and operations to optimize cost, service and inventory trade-offs. It focuses on all areas of planning, from long-term and strategic through mid-term and into execution. Segmented and synchronized end-to-end planning — ensured by EY VC Sync analytics – to align supply with customers, separate demand signals from market noise and enable step changes for service, inventory and overall equipment effectiveness (OEE). Digital planning transformation, advanced monetization, integrated business planning (IBP) and scenario modeling – leveraging leading technologies, e.g., robotic process automation (RPA), simulation and Artificial Intelligence (AI) to improve outcomes for forecasting and planning and reduce planners’ efforts. Proctor and Gamble (P&G) alliance — allows EY teams to accelerate service delivery with P&G’s Integrated Work System (IWS) which helps drive continuous improvement in cost, cash, people, customer service and sustainability metrics. End-to-end visibility — leveraging data to provide real-time insights to shift from reactive to proactive decision-making and better connect the supply chain with the entire business. Operating model transformation — building end-to-end connections, core capability centers, automation and standards in support of a transition to next-generation planner roles e.g., “citizen developers”. Product innovation and product lifecycle management To increase product innovation and reduce time to market, enterprises across the globe are adopting digital product lifecycle management. This holistic approach brings data and technologies such as digital twin and simulation together with advanced product lifecycle management software to enhance digital design and product ideation. Analyze large volumes of data from customers, suppliers and other third parties to improve product designs and drive innovation Predict customer wants and needs faster with a pulse on rapidly changing market conditions Incorporate sustainable and circular practices into existing product life cycle management activities Leverage advanced product lifecycle management methods by applying P&G’s Integrated Work System across the end-to-end supply chain Close the gap between product development operations and strategic portfolio management with EY Life Cycle Navigation (EY LION) for a faster and cost-effective time to market Customer collaboration and order fulfillment Offering customers intraday delivery requires utilizing advanced technologies to improve fulfillment performance. Companies can improve overall service levels with smarter inventory deployment and more responsive fulfillment that takes advantage of AI to drive predictive order capabilities. Provide the most current information to customer service and sales teams, and directly to customers, so they can track status and deliveries Predictive AI for locating the right product, in the right place, at the right time and offering alternatives if products sell out quickly or delays occur Keep logistics and distribution costs down with predictive analytics that can choose the right method of delivery based on set parameters Identify critical value drivers to inform a prioritized capabilities and tool deployment strategy with our Supply Chain Intelligence Platform (SCIP) Distribution and logistics transformation Meeting today’s customer expectations means fulfillment services must perform competitively to keep and grow market share. Building an agile supply chain requires analyses for cost to serve, network design, fulfillment operations and last-mile routing. EY teams can also help automate warehousing, transportation and last-mile delivery to build differentiated capabilities. Build an ideal infrastructure powered by digital logistics and fulfillment capabilities to drive competitive preference in the market Enable a cost-effective direct-to-consumer (DTC) strategy Create new capabilities for real-time monitoring, visibility, response and traceability Utilize advanced technologies in your operations such as machine learning, robotics, autonomous vehicles, drones and augmented reality to improve distribution performance Identify critical value drivers and inform a prioritized strategy for deployment of leading-class tools and capabilities with EY Supply Chain Intelligence Platform (SCIP)

EY corporate finance consultants combine deep financial and capital markets experience with advanced decision support capabilities and analytics to help the CFO drive sustainable value for all stakeholders. What EY can do for your corporate finance strategy Our corporate finance services can help you to manage your risk/return trade-offs to support you with better decision-making around financing and capital efficiency. We offer deep insights to help you get answers to: How do I know I have the right asset mix? How do I know I am funding the right projects? How do I predict my future financial performance? How can my investment and tax strategy help futureproof my business? How do I best fund my capital investment decisions? How can I increase investor confidence? How EY can help Strategy consulting EY-Parthenon professionals recognize that CEOs and business leaders are tasked with achieving maximum value for their organizations’ stakeholders in this transformative age. We challenge assumptions to design and deliver strategies that help improve profitability and long-term value. Capital allocation services Our capital allocation services team can help you objectively assess the alignment of your business strategy to your asset portfolio. Find out how. M&A advisory: Buy and integrate Discover M&A advisory services from EY when you buy and integrate. We help enable strategic growth through integrated mergers and acquisitions, joint ventures and alliances. Divestment strategy: sell and separate Our divestiture services can help you with portfolio management to improve value from carve-out, spin-off or joint venture. Get in touch today. Reshaping results Our team can help respond to pandemic business challenges, providing leadership and crisis management that help companies recover and preserve value. Transaction tax, law, and workforce advisory services Our transaction tax, law, and workforce team can help you transform your business and maximize the value of your transactions. Find out more. Sustainability and ESG strategy consulting EY sustainability and ESG strategy consulting teams can help you with strategy, M&A, capital allocation, ESG due diligence, and portfolio optimization. Balance sheet optimization Our balance sheet optimization professionals can help your business look for capital to support a variety of strategy priorities. Learn more.

An AI-enabled digital worker platform for the HR function, providing digital workers trained with specific skills to complete a variety of HR tasks and processes. The platform automates routine and complex HR workflows, enabling HR organizations to focus on strategic initiatives while digital workers handle process execution across HR operations.

EY helps automotive companies navigate the shift toward electric vehicles, connected mobility, autonomous technologies, and smart manufacturing. The firm supports transformation across product development, supply chains, customer experience, and digital operations. EY also assists organizations in building sustainable and data-driven mobility ecosystems for future growth.

EY supports banks, insurers, wealth managers, and capital market firms in managing regulatory change, digital transformation, cybersecurity, and risk. The firm leverages data, AI, and emerging technologies to improve customer experiences and operational resilience. EY helps financial institutions drive growth while meeting evolving market and compliance requirements.

EY works with energy, utilities, oil & gas, mining, and resource companies as they respond to decarbonization, digitization, and energy transition challenges. The firm helps organizations modernize operations, improve sustainability, and optimize capital investments. EY supports the creation of resilient and future-ready energy ecosystems.