Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. Seize it, and they will create new value and deepen consumer engagement. 

Sustainability is becoming a strategic priority for consumer facing companies – the challenges and opportunities they face span their entire value chain.

Key activities will focus on scope 3 emissions, transparent and sustainable supply chains, reducing plastic waste and the circular economy, and biodiversity preservation. Technology will enable the adoption of more sustainable activities by making sustainability more accessible, scaleable and transparent for companies and consumers alike.

At EY, we believe sustainability is the innovation opportunity of our lifetime. Companies and consumers are now inspired to collaborate, innovate and accelerate to a more sustainable future. EY helps companies tackle the challenge and harness the opportunities to implement the right balance of bold strategic choices.

How EY can help

Supply Chain Transformation

The Supply Chain Transformation solution helps you balance business needs with ever-growing customer expectations. We can help you move from linear to connected ecosystems of partners, suppliers and alliances, toward fully autonomous supply chains that drive innovation and business growth.

Enhanced Corporate Reporting and Accounting

EY teams can help support finance organizations by aiding them in meeting the rapidly evolving regulatory and stakeholder demands for high-quality enhanced corporate reporting and building new evaluation frameworks that measure and value financial and nonfinancial outcomes.

ESG and sustainability

Environmental, social and governance (ESG) risks and opportunities have moved to the top of the agenda for many organizations. EY teams can help organizations address sustainability issues, investor concerns, support ESG reporting and disclosures, and improve ESG performance.

EY OpsChain Traceability

As part of the EY Blockchain platform, The EY OpsChain Traceability solution provides a trusted platform for traceability and transparency within a supply chain ecosystem through the use of notarization and tokenization. Our blockchain-enabled technology capabilities help clients deliver long-term value by improving brand equity, revenue and operational performance.

Consumer products and retail strategy consulting

The EY-Parthenon consumer products and retail strategy consulting professionals help clients make the right corporate and growth strategy choices for long-term success. Business model reinvention, digital transformation, go-to-market strategy, M&A strategies, turn-arounds, and restructuring plans are some of the ways we help unlock a company’s full potential.

The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.

Disruption is creating opportunities and challenges for global banks. While the risk and regulatory protection agenda remains a major focus, banks must also address financial performance and heightened customer and investor expectations, as they reshape and optimize operational and business models to deliver sustainable returns. Innovation and business-led transformation will be critical for future growth. To remain competitive and relevant, every bank must embrace disruption and strategically build a better ecosystem — not a bigger bank.

Our worldwide team of industry-focused assurance, tax, transaction and consulting professionals integrates sector knowledge and technical experience. We work with clients to navigate digital innovation, new business models and ecosystem partnerships, helping banks become the nimble, responsive organizations that customers demand.

How EY can help

Capital Markets Services

• Know how our Capital Markets consulting team can help your business grow, manage costs and meet regulatory requirements.

Consumer banking and wealth services

• EY consumer banking and wealth technology solutions are designed to drive operational excellence and profitable growth.

Corporate, Commercial and SME Banking services

• Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectations.

Cost transformation

• EY cost transformation teams help banks to optimize profits and fund transformation.

Consumer lending services

• Our consumer lending team can help navigate the complexities of unique lending propositions.

EY Nexus for Banking

• A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business.

Finance transformation

• We help clients transform finance functions to be a strategic business partner for the business via value creation and controllership activities.

EY Financial Crime solutions

• Our skilled teams, operational efficiencies enabled by innovative technology and flexible global delivery service centers can help you manage financial crime risk in a cost-effective, sustainable way.

Financial services risk management

• Discover how EY can help the banking & capital markets, insurance, wealth & asset management and private equity sectors tackle the challenges of risk management.

IBOR transition services

• EY helps global institutions prepare for the imminent transition away from Interbank Offered Rates (IBORs) to Alternate Reference Rates (ARRs). We also play a leading role in supporting regulators, trade associations, and others to increase awareness and education.

Open banking services

• Our open banking professionals can help your business maintain a trusted and secure open banking ecosystem while managing its risks.

Payment services

• Our payment professionals can help your business enhance innovation, drive growth and improve performance.

Third-party risk management services

• Discover how EY's Third Party Risk Management team can enable your business to make better decisions about the third parties they choose to work with.

Auto, captive and equipment finance

• Our auto, captive and equipment finance team brings your strategy to life — bridging strategy, operations, tech, data and core business functions.

With EY, chemical leaders can advance innovation across silos for higher customer engagement and to realize more flexible and circular business models.

Chemical companies are witnessing intensified cost pressures to protect margins. This pressure is compounded by the need to invest in digitalizing their operations. By evaluating chemical industry trends through big data and analytics, you can enable more efficient plant operations, promote low-cost and sustainable R&D, and support business negotiations.

The chemical industry also continues to pursue growth, both in technology and talent, through consolidation. To overcome the talent gap, chemical companies must adopt new strategies including early talent identification, new recruitment methods and a focus on millennials.

EY chemical consulting teams help a variety of chemical companies such as specialty chemicals, fertilizers, agro-chemicals, paints and coatings to realize an improved sustainable business model and advancements in technology to succeed tomorrow, today.

How EY can help

Supply chain reinvention

• Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

3D printing consulting services

• Discover how EY's 3D printing team can help your business develop products with specifications that have been difficult to manufacture in the past.

Leadership, culture and DE&I services

• Our People Advisory Services team can help your business build a workforce with the right capabilities, profile, and focus to meet your goals.

Retail

From retail strategy to operational execution, we help retailers fortify their businesses, strengthening the readiness, resilience and relevance needed for whatever disruptions that lie ahead.

Retailers have contended with disruption for decades, surviving changing consumers, more data and new entrants to varying degrees of success. But never has there been such dramatic change at such a rapid pace. Retailers can’t wait for things to “settle” or for their paths to clear to galvanize for what’s ahead. Disruption will come daily. Consumer expectations will continue to intensify. Economies will ebb and flow. Supply chains will get more complicated. And new channels and technologies — such as AI, Web3, the metaverse, and the yet to be coined — will continue to emerge, diverge, and redefine the retail landscape.

How EY can help

Creating customer insight from Retail DnA

Retail DnA goes beyond traditional demographics to create an unbiased way to understand customers based on what they do, not who they are. It’s designed to generate real customer insight from data that retailers can convert into value-generating actions.

Digital Transformation services

• Discover how EY's digital transformation teams can help your business evolve quickly to seize opportunities and mitigate risks.

Consumer products

We believe the consumer products industry must find the right balance in managing the business of today and pursuing growth for tomorrow.

EY consumer products teams understand the challenges and opportunities to deliver growth, in spite of cost. By combining comprehensive strategy, deep industry experience and the know-how to execute, we enable consumer goods’ executives to drive a sustainable, profitable, consumer-centric transformation agenda.

With constant regional and global disruption, the consumer products industry is at a pivotal inflection point. We know there are cost pressures to manage. Silos to flatten. Supply chains to untangle. Legacy systems to modernize. Products to innovate. All with an ever-changing consumer at the center.

How EY can help

Supply chain reinvention

• Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

Transformation Platform

• EY’s Transformation Platform, a unique combination of EY know-how and proprietary digital tools, can jumpstart your transformation journey.

Customer experience services

• The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value

Consumer Products & Retail AI Assessment and Blueprinting Platform

• We help consumer product and retail companies maximize artificial intelligence (AI) and machine learning (ML) investments by identifying strategic insights and high-value areas creating clarity across dimensions and functions to accelerate the adoption of generative AI (GenAI) for transformative change, value creation and long-term growth in alignment with your priorities.

Loyalty program services

• EY’s Loyalty program services can help your business create and implement programs that focus on transforming connections and driving engagement.

With EY, automotive leaders can advance transformation without limits to realize sustainable mobility without boundaries.

The future of the traditional automotive industry is in question. Urbanization, changing consumer expectations and emerging digital technologies are driving disruptive innovation.

To succeed in this new world of mobility and smart manufacturing, incumbents will have to make transformative changes at unprecedented speed. New business models will require new cultures and practices: companies must think like start-ups, tap into new talent, and engage the digital consumer. The prize for the winners is a world of new commercial opportunity, and EY can help you get there.

Our deep understanding of technology and innovation, network of cross-sector players, and diverse range of tools and approaches can help your company position your business for tomorrow, today.

How EY can help

Mobility Lens Suite: Explore the future of mobility

Explore the future of mobility with the EY Mobility Lens Suite, a proprietary automotive and transportation research toolset.

Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

Workforce Analytics

Our professionals can help you establish workforce analytics that can inform regular action planning, reporting and ongoing program oversight. Learn more.

Technology

Discover EY's technology insights, people & services and how they can help your business improve performance, manage risk and drive innovation.

Digital Transformation services

Discover how EY's digital transformation teams can help your business evolve quickly to seize opportunities and mitigate risks.

With EY, aerospace & defense leaders can advance the speed and repeatability of innovation to realize stronger paths to growth.

The aerospace and defense (A&D) industry presents itself as a complex ecosystem of players under constant pressure to maximize profitability and improve operational efficiency. New digital advancements are evolving and being adopted at fast pace.

The enormous amount of data captured through sensors and advanced analytic techniques now creates valuable insights into operations, product performance, and customers. A&D leaders need to quickly become holistic solution providers, focusing on innovation and agility to adapt to customers’ changing preferences.

EY teams help companies align, enhance and automate operations to deliver on the promise of digital and overall enterprise protection. Using advanced manufacturing techniques, the teams help OEMs and suppliers address risks, reduce costs and improve productivity.

How EY can help

Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

Digital Transformation services

Discover how EY's digital transformation teams can help your business evolve quickly to seize opportunities and mitigate risks. Find out more.

Supply Chain & Operations Consulting Services

Discover how EY's supply chain team can help your business redefine its end-to-end supply chain and operations to support your enterprise objectives.

The future of mining and metals is focused on embracing digital while optimizing productivity and portfolios.

Disruption is fast reshaping the mining and metals sector’s perception of where the biggest risks and opportunities may lie. The climate crisis, geopolitical issues and rising stakeholder expectations are increasingly significant forces of change. We see more opportunities than risks for miners willing to make the transformational changes needed to drive long-term value. With license to operate increasingly linked to an organization’s ability to access resources, capital and debt, a proactive approach to these challenges is critical. 

Demand for minerals, materials and metals from clean energy technologies is expected to increase exponentially — and miners will need to overcome several challenges to meet this demand — building agility to manage price volatility, substitution threats and changing demands is key. For a sector in the midst of transformation, increasing the participation of women in mining — and all the proven benefits they bring — is simply too big an opportunity to ignore. Gender diversity is a business imperative for mining and metals companies as they build a strong, sustainable future.

We take a whole-of-value-chain approach to help you to seize the potential of digital to fast-track productivity, balance portfolios and set a clear road map for the new energy future.

How EY can help

Energy and resources strategy consulting

EY-Parthenon energy strategy consulting teams help C-suites drive value-creation.

Digital Mine

Our team combines deep industry knowledge with advanced technological solutions to help companies build a strategic, staged pathway to digital transformation

Digital Navigator

Our Digital Navigator takes an end-to-end approach to the development of a digital vision, strategy and actionable road map for mining and metals companies.

EY Energy Industry Cloud for SAP solutions

Our outcomes-focused approach to SAP transformation unlocks more value, reduces disruption and gives energy and resources companies the power to transform for the future.

Cybersecurity

Cyber threats are evolving and escalating at an alarming rate for mining and metals, and other asset-intensive industries.

Digital tax

EY is working to address the tax challenges of an increasingly digital working world — from interacting with digital tax administrations and e-governments to planning for tax effectiveness in a digital economy.

Global Renewables

The global renewables industry is growing fast, with huge potential for those who aim high, commit first and move fast. EY Global Renewables cuts through the complexity of this changing market to help accelerate your transition to the world of renewable energy.

Working capital

Working capital is a key component of value in the mining and metals sector. The performance of working capital varies widely between companies, suggesting there’s multibillion-dollar potential for improvement in the sector.

We're helping to guide the transformation of oil and gas companies in an evolving landscape.

Evolving energy demand and pricing outlooks are transforming the oil and gas industry. But few companies are fully harnessing the power of digitalization. The sector requires new business models, rationalized portfolios, accelerated investment in digital technologies and greater capital flexibility.

We can help you adapt to evolving consumer demands to become relevant for tomorrow’s energy customers. Our experience across the oil and gas value chain and our collaboration with leading technology firms provide a unique combination of resources. Tap into our insights to create efficiencies now while transforming for long-term growth in a new energy world.

How EY can help

Digital operations services in Oil and gas

Our Digital operations team in oil and gas can help your business boost production, lower costs and deliver a more sustainable future.

Energy and resources strategy consulting

EY-Parthenon energy strategy consulting teams help C-suites drive value creation.

EY Energy Industry Cloud for SAP solutions

Our EY SAP team can help your business unlock more value, reduce disruption and give energy companies the power to transform for the future

Global Renewables

Discover how EY's global renewables team can help your business transition to the world of renewable energy.

EY DEEP: Digital Energy Enablement Platform

EY Digital Energy Enablement Platform, or EY DEEP, combines Microsoft’s scalable, enterprise cloud platform with EY leading industry and technology experience to provide the tools defining the future of exploration.

Customer Experience Transformation solution

Discover how EY's customer experience transformation team can help energy providers empower their workforce, engage customers & drive long term value.

Cybersecurity

Cyber threats are evolving and escalating at an alarming rate for mining and metals, and other asset-intensive industries.

Time is running out for current utility business models.

The power and utilities sector faces radical transformation. Geopolitics are exacerbating cost pressures while distributed renewable generation, new digital technologies and changing consumer expectations are creating a new energy world that is more complex, competitive and challenging. Survival for utilities depends on their ability to develop new capabilities, different business models and a mindset centered around agility and collaboration.

We can work with you to master this disruption, helping to develop the business model, technology and capabilities that will help position you to succeed in the new energy world.

How EY can help

Digital grid services

EY Digital Grid helps power companies digitize their grids for a resilient, flexible, data-driven energy system and a clean energy future.

Energy and resources strategy consulting

EY-Parthenon energy strategy consulting teams help C-suites drive value-creation.

Cybersecurity

Cyber threats are evolving and escalating at an alarming rate for mining and metals, and other asset-intensive industries.

EY Energy Industry Cloud for SAP solutions

Our EY SAP team can help your business unlock more value, reduce disruption and give energy companies the power to transform for the future. Learn more.

EY UtilityWave

Discover how EY's NextWave platform can help transform how your company manages, integrates & leverages data from IoT devices to improve performance.

Global Renewables

Discover how EY's global renewables team can help your business transition to the world of renewable energy.

Customer Experience Transformation solution

Discover how EY's customer experience transformation team can help energy providers empower their workforce, engage customers & drive long term value. Learn more.

We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.

The insurance industry faces a number of challenges. Technology-driven disruptions. Evolving consumer expectations. Intense cost and competitive pressures. Profound regulatory change. Unprecedented opportunity in emerging markets. Environmental sustainability. Lingering economic uncertainty.

Our global team of insurance professionals combines industry experience and technical knowledge to help insurers address these pressing issues. From our innovative consulting services to our tax and audit advice, we help insurers: integrate technology, optimize customer experience, develop new products, create M&A strategies, adopt new business models, and address shifting workforces in order to transform and drive long-term growth.

How EY can help

EY Nexus for Insurance

A transformative solution that helps insurers launch innovative new products, brands and marketplaces at speed.

Customer and growth solutions

We help insurers reset their growth strategies, adopt the right tech and retool experiences for stronger relationships with customers and distributors – from crisis to recovery and growth.

Digital transformation

We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.

Finance, risk and actuarial change

We help insurers meet new regulatory and compliance accounting standards while managing costs, operational efficiencies and integrating and implementing systems and data across the finance, risk and actuarial functions.

Underwriting transformation

EY professionals help insurers reimagine and transform their end-to-end underwriting capabilities to optimize performance.

Claims transformation

We help organizations reimagine and transform their claims operations by designing the right customer experience, automating the right touchpoints and deploying the right mix of tools and technology to execute effectively.

EY helps wealth and asset management firms anticipate what's next in digital, tech-enabled transformation and sustainable finance.

Wealth and asset managers are experiencing a time of exponential change. FinTech disruptors continue to shift the rules, newer investors aren’t flocking to older channels and cost pressure is relentless.

From data and AI, to tech platforms and partners, the questions have never been bigger, and the stakes have never been higher.

We help you re-think everything from pricing and operating models to coopetition and convergence. We bring critical questions into focus, which lead to bolder strategies, simplified operations and sustainable growth. Our sharp understanding of the state of play allows us to shift discussion from reacting to change, to helping shape it.

Ultimately, our work helps you not just stay competitive, but change investing for the better.

How EY can help

Solutions to help you accelerate tax transformation

Not giving tax the attention it deserves on digital issues could increase the risks for organizations.

WAMapps

WAMapps is a single, secure platform that enhances risk management across audit, reporting and tax for asset management and wealth management firms. It leads to sharper insights, more flexible reporting and smoother workflows.

Global Tax Investing Services

• Our integrated suite of tools helps you stay informed with new and evolving international taxation regimes.

Discover powerful new ways to navigate complex transformations in a way that shapes the future and unlocks innovative paths to growth and value creation. Discover the NextWave of Private Equity.

Private equity firms, portfolio companies and investment funds face complex challenges. They are under pressure to deploy capital amid unprecedented economic and geopolitical uncertainty, increased competition, and rising stakeholder expectations. Successful deals depend on the ability to move faster, drive rapid and strategic growth, and create greater value throughout the transaction lifecycle.

The Global EY network helps source deal opportunities and combines sector insights with proven, innovative strategies that have guided the world's fastest-growing companies. We help PE firms drive meaningful impact across the breadth of its fund and portfolio by helping in the creation of long-term value in an actionable, sustainable, and transparent manner for all stakeholders. This is what we call the NextWave of Private Equity.

How EY can help

Private equity value creation services

Value creation is at the core of every transaction investment thesis. Our team supports private equity firms throughout the investment lifecycle from origination to exit. We bring deep sector, operational and functional experience to identify investment risks and opportunities focused on cash and profit levers to make an investment successful.

Private equity IPO exit readiness strategy

To maximize investor returns at exit, begin with the end in mind. EY has been the global IPO leader for the last 10 years, and EY transaction teams work with 60% of the global PEI 300 and 18 of the 20 largest PE funds in North America.

PE Deal Origination

The intense competition for a limited number of deals raises the stakes to win for private equity firms. Proprietary EY insights and advanced analytics help develop strategic capital options to help you invest well.

Digital in private equity

With pricing multiples and competition for deals at historic highs, private equity can either embrace digital transformation or be outpaced by it. Digital capability of a PE firm holds the key to value creation and competitive advantage.

Electrification in mobility is gathering pace, demanding the reinvention of strategies, operating models and supply chains.

Government policy, shareholder activism and consumer demand, fueled by the climate crisis, are accelerating the shift from mobility to eMobility – driving forward one of the most radical transformations since the introduction of the internal combustion engine.

As infrastructure is electrified and supply chains are reimagined, the challenges are too big for one sector to solve alone. Only through collaboration can organizations thrive in the emerging eMobility ecosystem, win customers, and drive returns while advancing sustainability in transport.

We believe that organizations must define their role in the emerging eMobility ecosystem, maintain a total focus on the customer experience and partner intelligently across the value chain to access greater growth opportunities.

EY teams can help you see the potential in eMobility and reframe your future in the new ecosystem by:

• Defining your role, identifying the most attractive value pools and developing the right business models to maximize return on investment.
• Identifying and developing strategically effective cross-sector partnerships to deliver additional growth, while managing risk.
• Leveraging our bespoke suite of technology services to drive digital transformation, implement operational efficiencies and provide improved profitability.

How EY can help

Mobility Lens Suite: Explore the future of mobility

• Explore the future of mobility with the EY Mobility Lens Suite, a proprietary automotive and transportation research toolset.

EY UtilityWave

• Discover how EY's NextWave platform can help transform how your company manages, integrates & leverages data from IoT devices to improve performance.

Infrastructure advisory and consulting services

• EY helps governments, regulators, and private clients with infrastructure advisory services and ESG support, aiding in strategic decision-making and sustainable project development.

Advanced manufacturing and mobility strategy consulting

• EY-Parthenon teams create strategies so that the Advanced Manufacturing and Mobility companies can achieve sustainable growth.

With EY, industrial product leaders can better identify and advance digital innovation opportunities to realize growth at scale.

Industrial product manufacturers are taking steps to accelerate growth and their competitive position against a rapidly changing risk environment. To move forward, it’s never been more critical to optimize portfolios and invest in technology. Digitization is opening new avenues for product and service innovation for capital goods suppliers. Continuous augmentation of product functionality, coupled with data analytics, is helping industrial product suppliers to better understand customer needs, tailor offerings and monetize additional services.

Industrial manufacturers must now advance and protect their enterprise in an intelligent, agile and scalable way through innovation. The EY Industrial Products and Services teams provide help for industrial product companies to explore M&A strategies, adopt new business models, embrace technology and address shifting workforces.

How EY can help

Supply chain reinvention

• Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

3D printing consulting services

• Discover how EY's 3D printing team can help your business develop products with specifications that have been difficult to manufacture in the past.

Workforce Analytics

• Our professionals can help you establish workforce analytics that can inform regular action planning, reporting and ongoing program oversight. Learn more.

Energy resilience is vital - especially amid amplified geopolitical tensions, fluctuating commodity prices, supply chain shortages, and an increase in extreme weather. Yet, customer and commercial pressures necessitate cleaner energy too. So, how do you balance short-term needs with long term goals?

We focus on the structures, services and cross-industry collaboration needed to advance the evolution of energy. And we work with you to leverage the emerging technologies and capabilities that will deliver results. With EY, companies across the ecosystem can unleash the value of energy today and tomorrow.

How EY can help

EY Sustainability

• EY combines deep technical skills across a breadth of business issues to deliver value-led sustainability. Explore our sustainability and ESG services.

Global Renewables

• Discover how EY's global renewables team can help your business transition to the world of renewable energy.

 Sustainability tax services

• EY Sustainability Tax professionals can help your business realize your corporate sustainability strategy.

The only world that truly works for everyone is a sustainable one, and we can’t get there without the financial services industry. EY teams are helping drive firms to embrace the responsibilities and opportunities of sustainability.

At EY, we work with financial services organizations across the globe to define their transition to a more sustainable future, make change happen faster, identify and help manage risks and find new opportunities.

EY teams provide end-to-end sustainable finance transformation services to help organizations develop and implement decarbonization strategies that create long-term value; embed sustainability reporting and disclosures that produce transparency, trust and confidence; mitigate and help manage sustainability risks; and use data and technology to make better decisions faster.

✔ Reframe your strategy

Identify areas where increasing sustainability creates a competitive advantage and long-term value for both stakeholders and shareholders.

✔ Govern and operate your business

Embed changes and new ways of working in the long term, putting sustainability metrics at your organization’s center and operating more effectively and efficiently.

✔ Support your transition and build trust

Help implement and execute your transformation projects, provide high-impact mandatory and voluntary reporting, and tell a credible story through your engagement with stakeholders, regulators and investors.

What EY teams can do for you

Sustainability in financial services is no longer a “nice to have”; It’s a key part of today’s drive to combat climate change, achieve the UN’s Sustainable Development Goals and create fairer societies. Meeting this demand is a moral responsibility for the finance industry, but also a business opportunity. But the question facing many financial services firms is: How do we make the most of that opportunity?

With EY-designed regulatory horizon scanning tools, analysis, insightful industry viewpoints and over 1,400 EY advisors across the globe focused on climate change and sustainability, EY sustainable finance teams have the knowledge, experience and technology to help financial services organizations contribute to sustainable and inclusive growth, help manage regulatory impacts, and mitigate climate change by incorporating sustainability factors into every decision.

EY teams work with FinTechs to drive robust and sustainable growth – setting strategy, building new value propositions and addressing a wide range of business challenges. The aim is to bring the best of EY teams to FinTech firms and the best of FinTech to the wider financial services market.

What EY FinTech services can do for you?

FinTechs are essential to the future of an innovative and thriving financial services sector. We are focused on – and investing boldly in – their success in our roles as strategic advisers, capable operators, passionate advocates and relationship builders.

In supporting the FinTech market, we:

• Help early-stage FinTechs start strong with practical advice and connections that lay foundations for rapid growth
• Engage scale-up FinTechs for smarter growth, with advice, solutions and alliances that support innovation and reduce risk
• Facilitate impactful connections between investors, established financial services firms, FinTechs and RegTechs with the most promising offerings and greatest growth potential
• Work with established firms and investors interested in exploring the benefits of working with FinTech and RegTech firms

For FinTechs, scalable and sustainable growth requires access to the right resources, stakeholders and partners, and market opportunities at the right time. That includes connections with established banks, insurers and wealth and asset managers that engage FinTechs to transform key operations and processes.

The combination of FinTechs’ innovative solutions and established organizations’ scale promises to create a more customer-centric, inclusive and prosperous industry. To improve the impact, FinTechs must have a plan to scale-up sustainably, and large firms need a clear strategy and strong implementation capabilities.

While FinTechs have demonstrated impressive growth in recent years, they must continue to evolve and innovate for future growth. The next few years will see profound changes in business models across financial services, as technology advances and customer expectations rise. The EY organization aspires to continue to be the adviser of choice for a range of market players that want to maximize their growth potential.

How EY teams increase the impact of FinTechs

With the EY global network, EY professionals help all types of financial services organizations – from early-stage and scale-up FinTechs to the largest multinationals – innovate and transform for growth.

We focus on areas of innovation across financial services, including RegTech, PayTech, InsurTech, ESG Fintechs, Neobanks, bank and payment-as-a-service, embedded finance, blockchain solutions, customer engagement tools, next-generation core platforms, data platforms and those applying artificial intelligence (AI) and providing transformational data and AI platforms.

High-performing FinTech ecosystems are built on four core attributes:

• Talent: Technical, functional, sector and entrepreneurial skills, knowledge and experience
• Capital: Sufficient financial resources for startups and scale-ups
• Policy: Policy and regulation that promotes innovation, including tax and growth incentives and digital public infrastructure
• Demand: Demand for innovative products and services across consumers, financial institutions and governments

EY capabilities include:

• Collaboration: Oversee and advise on FinTech ecosystem facilitation, procurement process support and process management
• Regulatory compliance and audit: Navigate compliance and regulation (regulatory strategy, risk management and audit)
• Digital strategy and platforms: Provide services effectively via web, mobile and API channels; provide advice on building digital ecosystems, embedded finance and "bank-as-a-service" offering; leveraging the FinTech ecosystem
• International expansion: Capitalize on global opportunities (new market strategy, international tax and legal services)
• Talent: Attract, motivate and retain talent (organizational design, employee management incentives)
• Fundraising and valuations: Raise, invest, improve and preserve capital (transaction support, M&A advisory, IPO preparation, Special Purpose Acquisition Company (SPAC) and De-SPAC support)
• Tax and finance: Improve financial management and reporting functions
• Cyber and IT risk: Assess and manage technology-related risks

Using data and technology to help deliver efficient public services that meet citizens’ expectations is a priority for governments everywhere. Our teams advise public sector clients on a range of digital projects from small improvements to large-scale transformations.

What EY can do for you

Digital transformation in government and public services has become an imperative in the digital age. Citizens’ experiences of digital in other parts of their lives are driving greater expectations of online access to public services and personalization. The recent COVID-19 crisis has offered governments the opportunity to accelerate their delivery of digital services while facing increasing demand for inclusive digitalization of public services.

EY has dedicated teams around the world to help governments achieve their digital and innovation ambitions - from small projects to large scale digital transformation. Our teams can:

• Apply digital technologies (like RPA, AI, Analytics, blockchain…) to help make public services effective and personal for the people that use them
• Help governments understand the digital needs of citizens and develop citizen-centric, digital and inclusive strategies
• Assist in identifying the technology for digital transformation and managing development environments
• Use big data and analytics to uncover client needs and manage risks within the organization
• Help redesign the organization (structure, roles, skills, culture, processes and more) to make it fit for the digital age
• Develop tools and solutions like Public Finance Blockchain to help governments increase the return on investment of public spending

EY and EY-Parthenon professionals work with K-12 and higher education providers, private education providers, global investors as well as government education departments to improve how education is provided and support better outcomes for students around the world.

What EY can do for you?

The quality of life that we enjoy today is entirely due to the teaching, learning and research of earlier generations. The future is dependent on providing continued access to high-quality education that meets the changing demands of today and tomorrow.

Education is of fundamental importance to create sustainable societies and is recognized as a UN Sustainable Development Goal, which defines metrics for free, equitable and quality education for all children, globally.

While our education systems have been powerful vehicles for knowledge creation, economic growth and prosperity, the world is changing rapidly. Now is the time to realize the true transformation for education to prepare today’s learners for tomorrow’s challenges.

At the EY organization, the EY Education team shares an ambition to support the transformative work undertaken by educational institutions and government departments to provide accessible and high-quality education for all students. EY teams bring together bespoke teams of professionals with experience and skills in strategy consulting; education policy; business consulting; digital strategy and data analytics; cyber, and identity and access management; workforce and talent; student experience and pathways; and risk management.

The services that EY teams offer include:

• Strategy consulting: Achieving better student outcomes is the primary objective of EY-Parthenon’s strategy consulting work in education. Whether you are an educational institution, a government agency, a publisher or a financial institution — this is the ultimate goal. Simultaneously, there is pressure to demonstrate outcomes and return on investment, provide investment accountability, and improve operating efficiency. EY professionals help institutions, governments and business leaders design and provide transformative strategies to achieve these student outcomes, addressing the increasingly more complex educational environment.
• Business consulting: Using EY Transformation Realized approach, EY professionals help the education sector enhance its ability to adapt to disruption and create more agile operating models that help deliver and sustain long-term value creation and impact. By using this approach, educational organizations can, for example, connect with learners through richer learning experiences, create stronger employee engagement, deploy new technology faster, mitigate threats and remain relevant, while increasing the capacity for continuous business reinvention and innovation.
• Performance improvement: EY-Parthenon professionals understand the financial ramifications of the shifts currently taking place in both K-12 and higher-education institutions. Current operating models are being challenged and the financial health of institutions is increasingly under pressure. We provide strategic guidance on the basis of leading business practices and proprietary research to help institutions make strategic resource-allocation decisions, or to resolve budget deficiencies and drive current efficiencies if the situation demands it, all while building community consensus. We help you to rethink capital assets, leverage better technology applications and define new delivery models, so that you are better positioned for an uncertain future.
• Digital technologies: Artificial intelligence (AI), blockchain, data analytics and data platforms are generating immense opportunities for personalized teaching and learning. It puts the student at the center, but also has the power to improve the speed and efficiency of back-office operations. Digital technologies are a fundamental part of the infrastructure of any education provider, and we have experience in providing comprehensive digital transformation visions, strategies and road maps that are aligned with the providers’ ambitions.
• Workplace and talent: The advancement of digital and changes to synchronous or asynchronous learning expectations require new skills for teachers, faculty, administrators, policymakers and regulators, as they need to both design and use digital technologies to build the education of the future. EY workforce teams can help to identify the skill sets you need and create strategies to bring in talent and upskill existing staff.
• Student experience and pathways: EY multidisciplinary teams focus on the student at the center of the school or the university design. We review existing offerings and identify opportunities to enhance the value proposition for students. Using primary market research with students, employers, career counselors and education agents, we map broad and bespoke student journeys. 
• Risk and governance: The EY organization advises on project risk, project governance, program service delivery and management, and enterprise risk and compliance, to improve risk and governance outcomes for all stakeholders.

EY professionals work with human services organizations to improve the delivery of social care and support better outcomes for vulnerable individuals and families.

What EY teams can do for you

The demand for human services (social services) has never been greater. Even before the COVID-19 pandemic, the sector faced increasing demand for services due to ageing populations, changing employment trends, rising housing costs, income inequalities and escalating drug and alcohol abuse.

The International Labor Organization (ILO) has estimated that human services organizations around the world will need to spend an additional US$7tr by 2030 in social care support for children, women, the elderly and other vulnerable populations.

While the demand, as well as citizens’ expectations of the services, is increasing, social care organizations are overwhelmed, under-resourced, under-funded and fragmented.

It is time to re-think and transform how human services are delivered. Technology has a significant role to play in improving efficiencies across organizations and delivering positive outcomes for vulnerable people in the social care system.

At EY, our Human Services professionals around the world share an ambition to support the transformative work needed to make a real change in the sector. EY brings together bespoke teams of professionals to provide services that include:

• Mission and strategy: As the pace of change across markets accelerates and the sources of disruption increase, human services organizations are searching for new and effective ways to deliver their services. To be successful, government organizations need to be innovative and transform how services are delivered. Using the EY Transformation Realized approach, EY professionals help human services organizations to enhance their ability to adapt to disruption and create more agile operating models that help deliver and sustain long-term value creation and impact.
• Workforce: The need for diverse skills and the limited supply of skilled workers coupled with the shift to hybrid work models are causing a significant demand on human services professionals who are under-resourced and learning how to operate in the digital world. EY teams can support governments with organization and workforce transformation, change management, and learning and development programs to upskill employees with digital skills to transform both the employee and user experience.
• Human-centered design: To create human services organizations that serve the public, it is imperative to understand what constituents, residents, and workers need and want before designing systems. Designing with digital enablement in mind as well as traditional communication channels is also required to meet the needs of different demographic groups. EY professionals can apply design-thinking and journey mapping to create a better end-to-end experience for users and employees.
• Data for purpose: Data offers tremendous potential to create value by improving programs and policies, driving efficiencies and empowering individuals in the care system. A growing number of human services organizations are leveraging data as a strategic asset by using advanced information systems, artificial intelligence and analytics. At the same time, governments must balance the potential benefits against privacy concerns and the risk of misuse. EY professionals have the experience and expertise to guide organizations from data strategy and governance through to implementation. Examples of EY’s work in this area:
• EY teams pioneered a new approach to identify vulnerable individuals and families at risk of homelessness, abuse and other social issues. The tool enables local governments to put measures in place to support vulnerable residents and prevent them from reaching crisis point. Read more about how we helped London Borough of Barking and Dagenham, UK and Hillsborough County, Florida, US.
•  The EY Vulnerable Person Platform focuses on redesigning service delivery models using an intelligent data and analytics platform to deliver pro-active support for the community. Read how the platform helped the government of New South Wales, Australia to create a single view of vulnerable children.
• Ecosystem engagement: Governments are trying harder than ever to engage with communities and introduce social schemes and programs that benefit all sections of society. However, the benefits often don’t reach the targeted population due to lack of awareness, government procedures, biases towards specific communities or lack of inclusive or equity-centered design-thinking. EY teams can support organizations to identify “paths of trust”, extensive demographic data collection, and engagement strategies.
• Social detriments of health: Understanding the social determinants of health such as where people are born, live, work, play, worship, and their age have become a key area of focus for governments as they develop policies to solve societal issues. EY teams can provide training in qualitative research, measurement, tracking and reporting to help identify and locate vulnerable populations. This enables organizations to deliver strategic policies, allocate funds, resources and programs more efficiently and use early intervention to prevent issues from escalating.
• Grant management: Governments are facing multiple planning and administration issues across the grant funding cycle, such as poor strategic planning, inadequate due diligence, fraud and embezzlement. In the US, EY teams provide grant management services to assist state departments with the disbursement of the American Rescue Plan Act (ARPA) Child Care Development Block Grant and Child Care Stabilization Funds.

EY advises on financial, procurement, strategic and public-private partnership issues for large-scale infrastructure projects and programs.

Estimates show that 75% of the infrastructure that will be in place in 2050 does not exist today. This is why it is important to get your infrastructure strategy put together and implemented as soon as possible.

Infrastructure investment and sustainable development are top priorities for governments globally. Rapid urbanization and population growth are putting pressure on emerging markets to develop critical new infrastructure, while aging assets and continued underinvestment mean developed economies need to expand their existing focus on infrastructure.

Meanwhile, smart cities are emerging as an investment need, with the interface between urban growth, technology, infrastructure and capital requirements presenting a unique set of opportunities and challenges.

Our infrastructure team supports infrastructure programs from end to end with an integrated approach to help owners, investors and operators deliver value by advising clients on financial, procurement, strategic and public-private partnerships

How EY can help

Infrastructure advisory and consulting services

EY helps governments, regulators, and private clients with infrastructure advisory services and ESG support, aiding in strategic decision-making and sustainable project development.

World-class health care solutions for today and tomorrow. Delivered with a human touch.

Health care that’s predictive, personalized and equitable. How do you achieve the trifecta to help people live healthier lives? We can help you unleash the power of patient-centric care.

We know what you have to work with, and what you have to work around: regulations, budget constraints, staffing challenges and legacy systems. With the right pragmatic strategies, with the right collaborators, and with the right technology and talent, you can identify all the points of opportunity. And deliver it all with a human touch.

How EY can Help

The EY Health Care team is laser-focused on the industry’s shifting priorities to help drive a better-working healthcare ecosystem.

Our integrated group of highly skilled professionals bring deep insights and leading strategies to address industry challenges that are top of mind for health executives and the populations they serve.

Achieving Financial Sustainability

Provider organizations today are faced with increased challenges to achieving financial and operational success amidst several emerging industry wide challenges.

EY Healthy at Home

Our Healthy at Home methodology helps health care organizations design new models of care, product suites and business models that seamlessly integrate physical, virtual and in-person care.

EY Center for Health Equity

We create solutions that advance health equity for all and drive cross-sector enablement of health equity, improved health outcomes and long-term enterprise value — because it makes good business sense.

Healthcare Regulatory Insights and Strategic Considerations

Actions for the health care industry to enable compliance and inform strategic decision-making.

EY Health Technology Services

Few sectors face as much disruption as health care: new technologies present new opportunities, but budgets are tight and regulatory complexity and patient demands keep evolving.

EY Nexus for Health

Our transformative health care solution unlocks value in the health care ecosystem and powers frictionless business.

Transact to Transform

Utilizing transaction events to drive business and operating model transformation.

Unleash holistic innovation for improved health outcomes and shareholder value.The life sciences industry faces increasing pressure to offer healthy returns to its investors by innovating new therapies. How do you build operational resilience and keep innovating in an increasingly complex landscape?

We can help you unleash the enterprise-wide power using the incisive strategy, functional expertise and scale.

We work with you to anticipate trends and bring perspectives to enable business strategy with technology and help your financial resiliency in a tax-efficient model. We can assist your growth strategy, both organically and through smart acquisitions. We can help improve your capital deployment toward better shareholder returns, so you can do what you do best: discover, develop and commercialize the most innovative therapies, devices and treatment modalities.

Explore Life Sciences

• AI insights
• Consulting
• Strategy and Transactions
• Tax
• Supply chain
• EY Smart Reviewer
• Quality Analytics and Decision Support
• Omnichannel customer experience
• Biopharma Launch Edge
• Sustainability
• EY Center for Health Equity
• People and Workforce
• Pharma promotional content management services

We help real estate, hospitality and construction companies achieve a balance between success today and what growth requires tomorrow.

The globalization of capital, increased competition for assets, emerging technologies and changing customer demographics require the real estate, hospitality and construction (RHC) sector to rethink traditional paths to successful investment. To remain competitive, companies must explore new structuring options, improve the efficiency of operations and balance portfolios to maximize return on investment – all while mastering digital disruption and gaining a deeper understanding of customer preferences. 

We work with RHC companies to capitalize on digital innovation and adopt a bolder, more agile approach to navigating this fast-changing market. EY teams help you streamline operations, identify and help mitigate risk, and build better customer relationships to help deliver increased return on investment and better performance.

How EY can help

Capital Projects Consulting Services

• EY Capital Projects Consulting professionals can help your business manage risk, lower costs and increase operational efficiency. Find out more.

Workplace reimagined services

• Our workplace reimagined professionals can help your business develop a workplace that’s as flexible as your workforce. Find out how.

Smart Building Strategy and Technology Solutions

• Our Smart Building team can help your business realize the future of sustainable and intelligent building solutions.

Hospitality Services

• EY global hospitality professionals can help you build a hospitality business of the future. Find out how.

Corporate Real Estate Consulting & Technology Services

• Our consulting and technology teams will help you meet the complex and demanding corporate real estate (CRE) challenges.

Engineering and Construction

• Construction firms must plan to meet the demands of an increasingly digital world.

Valuation, Modeling & Economics

• Our Valuation, Modeling & Economics services guide you through valuation and business modeling implications to better understand the impact. Find out more.

Estate and trust valuation services

• Our team provides advisory and valuation support to family offices, estates and trusts about succession planning, tax planning, and estate and gift tax filings. Learn more.

Real estate, hospitality and construction (REITs)

• The EY REIT team can help your business successfully manage your capital agenda, allocate capital, enhance operations and adapt to disruptive influences.

Navigating the latest tech trends and strategies to unlock value From tech startups to enterprise tech leaders and everyone in between, our team helps companies stand up the latest tech trends and prepare for what’s next. For semiconductor, social commerce, communications, software-as-a-service (SaaS), software and many other tech companies, continuing to spark significant change across all industries means staying on top of the latest developments in M&A, sustainability, the metaverse and web 3.0, as-a-service business models, cyber risk management, supply chain, regulatory matters, and much more.

As innovations across the tech industry continue altering businesses and business models, tech companies must tap into new markets while improving operational efficiency, managing risk and meeting evolving customer expectations. Our business transformation, tech consulting and TMT strategy professionals help the tech industry build successful market growth strategies, navigate complex tax and regulatory matters, and promote trust and confidence in the capital markets.

We audit some of the largest tech companies in the world. In addition, EY leading tax, audit and risk management capabilities help leaders across tech transform operations and manage risk across the largest technology markets in

How EY can help

Digital Transformation services

• Discover how EY's digital transformation teams can help your business evolve quickly to seize opportunities and mitigate risks.

Technology, media, entertainment, and telecommunications strategy consulting

• EY-Parthenon TMT strategy consulting teams can help identify growth and digital infrastructure opportunities.

EY OpsChain Contract Management Solution

• Discover how EY's OpsChain Contract Management Solution can help your TMT business boost speed, visibility and trust along your digital value chain.

Telecommunications — insights and services

Leading telecom industry strategies that drive resiliency. For telecommunications (telecom) providers and other players in the telecom industry, rapid transformation requires a strategic, forward-looking business model centered on growth. Our TMT strategy consulting professionals help telecom companies navigate a diverse array of challenges and telecom industry trends around 5G migration, digital home, evolving technologies and the regulatory landscape. We audit some of the largest telecom companies in the world. In addition, EY leading telecom consulting, tax, technology and risk management capabilities help leaders across telecommunications transform operations and manage risk and stand up telecom industry trends across the largest telecom markets in the US amid today’s rapidly changing environment.

How EY can help

Technology, media, entertainment, and telecommunications strategy consulting

• EY-Parthenon TMT strategy consulting teams can help identify growth and digital infrastructure opportunities.

EY OpsChain Contract Management Solution

• Discover how EY's OpsChain Contract Management Solution can help your TMT business boost speed, visibility and trust along your digital value chain.

As-a-Service Business Operations and Transformation

TMT companies are switching to selling their offerings using as-a-service subscription and consumption models. It’s a seismic shift that can generate dramatically higher value – but which also requires profound change throughout the business. EY can help your TMT business achieve this transformation and navigate smoothly to its as-a-service future.

TMT Business Resiliency Suite

The TMT Business Resiliency Suite is a collection of EY offerings around talent, organizational structure and culture, and technology that form an integrated framework for enterprise resilience, allowing Technology, Media & Entertainment, and Telecommunications (TMT) companies to thrive during disruption.

Future Network Now

Our suite of solutions helps telcos create the high-quality, secure and adaptable networks that customers demand. If more evidence were needed of the pressures on network stability and resilience, the COVID-19 pandemic provided it, as millions of workers and students switched almost overnight to working from home. But the pandemic is just one driver of networks’ rising importance, as 5G roll-out and rising take-up of internet of things (IoT) services make network reliability and availability mission-critical for organizations and individuals alike.

As a senior decision-maker in telecoms, you know all of this from first-hand experience. You also know that on top of soaring demand for high-speed, reliable, secure connectivity and cloud solutions, you’re also being asked to go further – by providing security and acting as the systems integrator working with partners to deliver end-to-end solutions. All of this while dedicating rising investment to 5G rollouts.

Against this fast-moving background, how can you ensure your network investments are made precisely and lead to the strongest returns? To help you do this, we’ve brought together our extensive global experience, tools, alliances, knowledge and skills to create Future Network Now (FNN) – a solution suite that includes six seamlessly-integrated capabilities.

Capital Operations and Innovation Suite

Now more than ever, technology, media and entertainment and telecoms companies (TMT) face intensifying competition and a constant need for capital investments. Yet, they often struggle to manage their capital life cycle in an efficient and agile way. The EY Capital Operations and Innovation Suite provides tools to do just that.

Companies often struggle to connect and align the teams, processes and tools to manage their entire capital life cycle in the most effective and agile way and capture the full value of their strategy. In a recent EY survey, 83% of business executives agree that companies need a much more agile way of managing capital. Still, several pain points prevent companies from achieving an optimal capital life cycle.

For example, a lack of connectivity and visibility between finance and operations can mean investment allocation decisions become disconnected from their related deployment, limiting efficiency and predictability in the capital life cycle while also reducing agility and responsiveness of capital investment. In the same EY survey, 82% of all companies said that they believe that there is a lack of accountability and interconnectivity across the capital life cycle that needs to be solved.

Also, it’s often difficult to track spend granularly against the original business case and KPIs, meaning deviations and value leakage cannot be quickly identified and corrected. Our research found that leading TMT companies are more than twice as likely to deploy and utilize advanced analytics based on a trusted data foundation (77% vs. 33%) to manage their capital life cycle.

We can provide you with the detailed guidance you need to navigate the increasingly complex legal environment of the global economy. 

Our lawyers understand the complex tax, regulatory and commercial laws of today’s economy. With our multidisciplinary, one-stop shop approach, we help reduce the gap between business advisors and legal counsel, increasing efficiency and speed to market, while reducing costs.

Serving you across borders, our sector-focused, multidisciplinary approach means we offer integrated and detailed advice you can trust. Throughout the service, we take time to understand clearly what matters to you. With centrally managed cross-border teams and single responsible country contacts, our controlled, efficient services can assist your business around the world.

How EY can help

Corporate and commercial law

As companies seek growth beyond their home markets, they must manage regulatory risks, bridge cultural differences and compete effectively.

Transaction law

In today’s dynamic business environment, businesses are taking advantage of changing markets to expand through acquisitions. Transactions are becoming more complex, so investors need access to legal advice that helps them manage deals effectively.

Labor and employment law

Advising on complex labor and employment law projects across geographies, EY teams support you throughout the entire evolution of your business, helping you to manage the people-related legal aspects of restructuring, mergers, takeovers and all types of business transformation.

Digital law

Digitalization is transforming the relationships between businesses, individuals and governments.

Financial services law

EY Law teams advise on all legal and regulatory, risk management, enforcement and compliance issues across multiple jurisdictions.

Legal operations

EY can provide your legal function with one operating model and legal operations platform.

Legal Managed Services

Legal departments under growing pressure are re-thinking how work is done and by whom. The EY legal managed services team customizes and supports technology and data-driven processes designed to control costs, better mitigate risk, and deliver value to the business.

Entity compliance and governance

Our services drive efficiency, risk reduction and cost transparency to your entity compliance and governance program.

Legal function consulting

Our professionals provide leading-class insights, experience and the guidance organizations need to help design a legal function that is fit for their business’ future.

Sustainability legal services

Get legal guidance and consulting support to help you better manage risk associated with sustainability regulations.

EY-Parthenon professionals recognize that CEOs and business leaders are tasked with achieving maximum value for their organizations’ stakeholders in this transformative age. We challenge assumptions to design and deliver strategies that help improve profitability and long-term value.

What EY-Parthenon strategy consulting can do for you

Leading companies are taking big, transformative steps, redefining their purpose, embarking on end-to-end digital transformations and learning how to achieve disruptive innovation in a rapidly shifting market environment.

We have the breadth of perspectives and depth of experience to provide strategic advice to help achieve optimal — and sustainable — results.

We create a custom approach tailored to each client’s unique situation and bring extensive business and sector experience with tested analytical techniques. As experienced advisors to the C-suite, EY-Parthenon helps you answer:

• How can I seize growth opportunities and competitive advantage?
• What are the appropriate revenue, profitability and sustainability targets for my business?
• How can I better anticipate and adapt to digital transformation?
• Can I use an M&A strategy as an accelerant to achieve profitable growth goals?
• When is a divestiture best for my long-term value?
• How can I build and secure liquidity, managing the impact of disruption between finance and operations?
• How can I win the competition for capital?

Corporate and growth strategy

We advise clients on developing strategic opportunities by providing in-depth market, competitor and customer insights. We then help them implement their strategic plans by leveraging financial and operational perspectives across their organization. Our corporate and growth strategy capabilities include:

• Corporate and BU strategy
• Purpose-led strategy and long-term value
• Business model reinvention
• Portfolio strategy
• New market entry opportunities
• Digital transformation strategy
• Go-to-market strategy

Transaction strategy and execution

We help our clients realize their full potential through fast-tracked, better-informed decisions across the whole investment life cycle, from strategy through exit. Our transaction strategy capabilities include:

• Operational and IT diligence
• Commercial diligence (buy-side)
• Vendor due diligence (sell-side)
• Integration strategy planning and execution
• Divestiture strategy planning and execution
• Value realization and tracking
• Operational and IT separation

Restructuring and turnaround strategy

Whether a business is in crisis or is simply facing an operational challenge, our team is experienced in helping management teams identify and prioritize the most critical issues, stabilize the business, establish a leadership and stakeholder consensus around the solution, and deliver tangible results quickly.

Digital strategy consulting

EY-Parthenon professionals design and help deliver digital business strategy. We provide clients with distinct, innovative, sustainable, data-driven services to help fuel future growth, optimize current digital competencies and accelerate digital and business transformation.

Do you change your people, or change the way your people work?

In the face of the disruptive forces changing the working world, organizations need to become much more adaptable to rapid change — and they need their people to be flexible and agile to match, at a time when it’s getting harder to source, manage, motivate and retain talent while controlling costs.

EY People Advisory Services professionals can help you effectively harness your people agenda as part of an integrated business strategy. This can translate into competitive advantage by helping you get the right people, with the right capabilities, in the right place, for the right cost, doing the right things.

How EY can help

HR Transformation

From employee health and safety to exceptional people experiences, the boundaries of HR are shifting in real-time. HR teams must migrate from the services that have defined HR historically to the new people services that will define the function for years to come.

Crowdsourcing

EY MillionYou crowdsourcing combines expertise in building and activating communities with EY MillionYou’s super-fluid platform.

Culture, talent and leadership

Demographic shifts and new technologies are changing how, why and where people work and the requirements and expectations of the workforce. To secure the skills they require, organizations need a new approach to attracting, developing and inspiring their workers.

Organization and Workforce Transformation

Build the workforce capabilities needed to realize organizational strategy, with help from our data and AI-driven platforms.

Integrated workforce mobility

Traditional long-term moves are declining in favor of a variety of business travel approaches and mobility options that better fit organizational strategy and employee needs. Supported through a frictionless, consumer-level experience, these approaches can boost compliance and speed to deployment.

Learning and development consulting

To adapt to the emerging new work environment, people will also need vastly upgraded digital, technical, management and cultural capabilities.

Change management and experience

Amongst growing disruption, increased complexity and heightened employee expectations, new approaches to change management can drive improved transformation outcomes.

Workforce Analytics

People analytics provides data-driven insight for workforce strategy and planning, so that talent can be managed and developed to deliver clear business outcomes.

Recognition and reward advisory

Recognition and reward reimagined

Workforce transactions and M&A

From mitigating financial risk and addressing pension plans, to embedding your new workforce, we can help you effectively manage your people.

Private Tax Services

We offer a wide variety of services that are associated with owning, managing and preserving privately owned businesses and wealth.

Permanent establishment

Permanent establishment (PE) means having a taxable presence outside your company’s state of residence. Tax authorities are adapting beyond the “bricks and mortar” definition, identifying PEs caused by overseas contractors, short-term business travelers, warehouse space, digital activity and more.

Assurance teams serve the public interest by promoting trust and confidence in business and the capital markets.

EY Assurance services – comprising Audit, Financial Accounting Advisory Services (FAAS) and Forensic & Integrity Services – address risk and complexity while identifying opportunities to enhance trust in the capital markets.

Audit teams serve the public interest by delivering high-quality, analytics-driven audits with independence, integrity, objectivity and professional skepticism.

FAAS and Forensics’ teams help protect and restore enterprise and financial reputations, help support the finance function in enhancing decision-making and efficiency and help address the risks and opportunities arising from climate change and sustainability issues.

Together, EY Assurance services help protect and promote sustainable, long-term value for stakeholders.

How EY can Help?

·     Audit

·     Climate Change and Sustainability Services

·     Financial Accounting Advisory Services

·     Forensic & Integrity Services

·     IFRS Technical Resources

Our tax professionals offer services across all tax disciplines to help you thrive in this era of rapid change.

Our globally coordinated tax professionals offer connected services across all tax disciplines to help you thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for your tax-related needs.

EY has competencies in business tax, international tax, transaction tax and tax-related issues associated with people, compliance and reporting and law. We invite you to leverage our experience, knowledge and business insights to help you succeed.

How we can help?

·     Tax Planning

·     Tax Accounting

·     Tax Compliance

·     Tax Policy and Controversy

·     Tax Function Operations

We can help you apply analytics throughout your organization to grow, protect and optimize your business by harnessing the latest advanced technologies. The true value lies in embedding analytics deeply into business processes at the point where decisions are made – by human beings.

What EY can do for you

Companies don’t have analytics problems; they have business problems that analytics can address. EY aims to help the clients become intelligent, information-driven organizations, where fact-based decision-making is embedded into daily operations from the boardroom to the front line, which ultimately leads to better processes and outcomes.

EY helps you demystify the language of analytics, demonstrating how insights can fuel confident, fact-based decisions. We help you build the structures and processes that convert data into a strategic asset, aligning data capture and analytics within critical streams of the organization. And we help you identify hidden performance drivers in both traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more.

We harness artificial intelligence (AI), automation and predictive capabilities to streamline processes and navigate the future. We equip you with the big-picture insights and new thinking that allow you to act decisively in solving challenges, seizing opportunities and sparking innovative growth.

Our services help you to:

Create an agile and responsive finance function

New technologies and market entrants, changing customer needs and behaviors, and exponentially growing data volumes create a need for change. Yet many finance functions continue to struggle with cumbersome processes, nonintegrated systems and a heterogeneous structure.

Analytics can help you to:

• Monitor performance management
• Reduce the costs of finance
• Speed up financial systems
• Align people capabilities
• Anticipate financial risks

Manage your risks to secure future success

While analytics has created substantial benefits for businesses and consumers alike, there are corresponding risks that go along with it. The need to secure sensitive data, to protect private information and to manage data quality exists whether data sets are big or small. However, the specific properties of big data create new types of risks that necessitate a comprehensive strategy that allows a company to utilize analytics while avoiding the pitfalls.

Analytics can help you to:

• Improve risk and internal audit processes and enable the business to deliver even better products and services
• Enable the risk and internal audit functions to provide business insights and act as a strategic advisor while reducing costs
• Simplify regulatory processes and improve quality
• Detect the next threat

Unlock the value of your customers

Technology has empowered consumers to be smarter, better informed and more demanding than ever. They are adept at filtering information and move effortlessly between channels, and they expect value and quality in return for their money as well as personalized offers that match up with their needs. Whatever the sector, businesses face stiff competition. By analyzing sales data at a customer level and integrating it with competitor information and market events, machine-learning algorithms can unearth hidden insights about customer behavioral patterns that allow you to reposition, restructure and better focus your efforts on profitability and growth.

Analytics can help you to:

• Attract and retain the right customers
• Unlock the full value of existing customers
• Optimize your channel mix

Create value in human resources

The usage of advanced modeling and reporting tools will help you make optimized, data-driven decisions on allocating human resources and to forecast future service demand. Analytics helps you to optimize resource planning as well as better understand your employees, which in turn will support you in achieving superior performance while reducing costs.

Analytics can help you to:

• Gain employee insight
• Optimize resource allocation

Create an agile and responsive supply chain

Traditional supply chain models are shifting and require you to adapt to the new realities, requiring sophisticated, connected tools to drive optimal performance; enable better operational decision-making; monitor risks; predict disruptions; and support rapid recovery as part of an overall supply chain strategy. This requires companies to increase their adoption of advanced tools grounded in analytics and visualization to help improve operational efficiency across their end-to-end value chain and meet customer demand.

Analytics can help you to:

• Achieve operational excellence
• Optimize productivity
• Reduce costs

Outsource your analytics: analytics-as-a-service

The EY Client Technology Platform combines market-leading proprietary technologies with advanced analytics capabilities and deep industry sector knowledge. The solutions available on our platform are compatible with leading industry standards and meet strict security and regulatory requirements. The data is securely hosted in the cloud and is aligned with data privacy policies. Our platform provides scalable infrastructure to meet client needs in traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more.

Leverage technology-enabled managed services and custom solutions

The Information Sharing and Analysis Center (ISAC) brings a 20+ year EY history of teaming across service lines to build, operate and support custom analytics platforms. We develop robust data ingestion, cleansing and transformation engines hosted on the cloud, and create custom web-based applications with high-speed access to actionable insights. This allows you to harness the power of data within a seamless platform, supported by infrastructure and hosting services.

Analytics can help you:

• Generate accurate results and thought-provoking insights from your data 
• Meet spikes and troughs in demand with instant ramp up/down
• Free up manual resources for more value-added tasks 
• Fully maintain access logs, which are essential for compliance and monitoring

Our approach to customer experience is rooted in purpose, data and technology. We use a framework that focuses on the entire user journey to unlock insights to build game-changing customer experiences. Exceptional engagement drives long-term success and delivers enhanced value and sustainable growth.

Your business challenge

In today's marketplace, organizations must adapt to conflicting customer needs to stay relevant. Emerging technologies, heightened customer expectations for personalized experiences across all industries and shareholder demand to create loyalty have forced organizations to ask the following questions:

• Embrace digital transformation: How can we align technology and processes to deliver a frictionless and personalized digital experience?
• Foster trusted customer connections: How can we better understand customers’ needs and preferences, and create experiences that generate trust, loyalty and long-term relationships?
• Prioritize agility and flexibility: How can we adapt quickly and efficiently to changing circumstances while also fostering a culture of innovation and experimentation with new CX strategies?
• Keep pace with new technology: How can we stay up to date with the latest innovations and invest in technologies that help us deliver improved products, services, and personalized experiences?
• Enhance employee engagement: How can we better connect employees with our business purpose and improve engagement?

Amid rapidly shifting consumer behavior, fluctuating economic conditions and evolving geopolitical issues, delivering personalized experiences at scale is a key differentiator for companies. Those who succeed are better able to weather uncertainties and have positioned themselves for long-term growth and success.

Solution benefits

EY teams work alongside you to design, prioritize and improve customer experiences that can set you apart in the market and accelerate growth, with benefits that include:

• Generating innovation across the business and delivering exceptional customer experiences
• Finding value by prioritizing customer experiences and fostering trust, loyalty and long-term customer value
• Creating a culture that incorporates customer feedback, and continuously iterates and improves customer experiences
• Investing in emerging technologies that can help future-proof your organization and deliver personalized customer experience

Disruptive CX organization evolution

At EY, we believe cutting-edge technology can transform and improve the customer experience — and that’s fundamental to enhancing customer and business value. Our solutions span every phase, from blueprint to activation. They include:

• Omnichannel CX maturity diagnostics
• Supporting your brand to understand how your omnichannel strategy is meeting your customers’ needs and expectations throughout the entire customer journey, from the moment they become aware of the company’s products or services to the post-purchase support stage.
• Experiential segmentation and analysis
• Helping you understand your customer segments amid increasing market complexity and conducting experience-led segmentation to help you target your most profitable customers.
• CX and employee experience (EX) innovation architecture
• Using a transformative approach merging customer experience and employee experience to drive innovation and exceptional CX outcomes.
• CX simplification at scale
• Driving simplification of your complex ecosystem of partners, services and products through disruptive technology.
• CX 360 insights
• Using surveys and existing metrics, such as CSAT and NPS, often draws an incomplete picture that lacks connection to the customer experience and fails to provide actionable insights. We’ll provide you with next-generation analytical tools to enable predictive signaling and provide cross-functional “next best actions” along your holistic customer journey.

Customer engagement innovation

Innovative customer engagement is what sets brands apart in today’s complex business environment. Our cutting-edge solutions to help you retain and acquire customers include:

• Customer engagement amplification
• Supporting you to identify revenue growth and sustainability through customer acquisition, engagement and retention initiatives, reduced acquisition costs and increased customer lifetime value (LTV).
• Next-generation loyalty ecosystems
• Leveraging our experience on loyalty programs across a range of industries, we’ll help you integrate with existing systems and avoid challenges such as: lack of insight on KPIs; absence of customization and differentiation; and unexpected outcomes, e.g., customers becoming loyal to discounts vs. the brand. We’ll help you get the full benefit of conversion and sustainable growth.

Customer experience-as-a-service (CXaaS)

Our innovative customer experience solution set is a modular one-stop shop: You choose only the elements that will deliver the most value for your business. We provide these solutions through either of our two delivery models:

• Our CXaaS model is designed to provide a clear path to a differentiated experience for your customers.
• We’ll work with you to rapidly integrate a team of CX subject matter resources into your organization and culture, helping you to quickly deploy the right customer experience solutions across the customer journey.
• This model allows you to scale your CX resources up or down as required and avoid time-consuming procurement processes related to change requests.

Customer experience center of excellence (CX CoE)

• Many businesses struggle to create and maintain a customer-centric culture. Often, companies have siloed departments and lack a unified strategy for delivering a consistent, high-quality customer experience.
• As a result, the customer experience may vary widely across touchpoints, causing customer frustration and dissatisfaction.
• Our CX CoE model involves building a team of experts from within your organization to focus on developing, implementing and measuring customer-centric initiatives. We’ll work alongside you to establish and implement a framework for designing, delivering and measuring customer experiences that aligns with your organization's business strategy.

EY Cybersecurity, strategy, risk, compliance and resilience teams can provide organizations with a clear picture of their current cyber risk posture and capabilities, giving them an informed view of how, where and why to invest in managing their cyber risks.

What EY can do for you

EY Cybersecurity, strategy, risk, compliance and resilience teams help organizations evaluate the effectiveness and efficiencies of their cybersecurity and resiliency programs in the context of driving business growth and operational strategies. These offerings apply consistently regardless of where they are applied (Information Technology, Internet of Things, Operational Technology, Cloud, etc.), provide a clear measurement of risk and capture current risks to the organization, and demonstrate how cyber risks will be managed going forward. Each service can be combined to form a larger program or transformation effort. EY Cybersecurity teams can help organizations to:

• Provide a clear picture of current cyber risk posture and capabilities, helping organizations to understand how, where, and why to invest in managing cyber risks
• Help implement and execute a strategy and overarching cyber program that allows for rigorous, structured decision-making and financial analysis of cyber risks
• Help EY clients achieve and sustain regulatory compliance requirements as the outcome of a well-designed and executed cyber function
• Help build a more risk-aware culture through education and awareness to reduce the impact of human behavior
• Operate a program that is resilient in the face of ever evolving cyber threats and digital business strategies

How EY can help

Data protection and privacy

• Discover how EY's data protection and privacy team can help your organization protect its information over the full data lifecycle.

Digital identity and privileged access management services

• Discover how EY's identify and access management (IAM) team can help your organization manage digital identities for people, systems, services and users.

Next-generation security operations and response

• Discover how EY's Next-generation security operations & response team can help your organization programmatically manage leading-class security operations.

We help companies thrive in the transformative age by refreshing themselves constantly, experimenting with new ideas and scaling successes.

What EY can do for you

Today's megatrends are reshaping the world, creating abundant opportunities and essential threats. Technology, globalization and demographics are the root of the megatrends shaping the world, creating unprecedented disruption across all sectors. 

We help businesses transform and evolve quickly to seize the opportunities and help mitigate the risks that digital transformation creates. To respond to these new challenges, companies need to:

• See the future and define their purpose
• Orchestrate, accelerate and unblock a portfolio of initiatives
• Disrupt and create like a start-up
• Design, build, test and iterate 
• Plan, invest and scale up like a venture capital firm
• Embrace transformation as a continuous way of working

EY Supply Chain and Operations consulting services addresses the complex issues and opportunities to grow and protect your operations. With an understanding of your overarching strategy, we‘ll help redefine your end-to-end supply chain and operations to support your enterprise objectives.

What EY can do for you

Historically, companies sold products and services through linear value chains. With the supply chain of the future, digital ecosystems consisting of market networks will enable hybrid forms of cooperation and competition. At the same time, technology, demographics and government policies are shaping industries as never before. To improve performance and innovation in this Transformative Age, companies must radically restructure their supply chains and operations.

EY‘s Supply Chain Reinvention Framework is a suite of asset-backed solutions enabled by advanced technologies such as data analytics, blockchain, machine learning, robotics and artificial intelligence. This suite of solutions extends from end-to-end supply chain strategy, strategic architecture, operational excellence, and supply chain resilience. We can help you harness the creativity and intelligence of your entire supplier ecosystem, increase collaboration, and ultimately help serve your customers better.

EY Supply Chain Intelligence Platform

EY Supply Chain Intelligence Platform (SCIP) is a global supply chain analytics engine which provides end-to-end visibility to help drive enterprise growth and manage costs. SCIP can help cultivate rich insights through quantitative analytics, qualitative performance assessments, process mining and benchmarking across the entire breadth of your supply chain. Accelerate valuable intelligence to quickly identify and capitalize on opportunities - driving continuous improvement, supply chain optimization and synchronization for the now, next and beyond.

Integrated Digital Planning

EY‘s Integrated Digital Planning solution is enabled by the latest technologies, including artificial intelligence, machine learning, and cloud platforms, and is also supported by assets including VC Sync™, Working Capital Optimization, Cognitive Automation and “Lights Out” Planning. By taking advantage of our experience, assets and advanced technologies, the Integrated Digital Planning solution can help align your planning and decision-making at strategic, operational and tactical levels, and allow you to react faster to rapid changes in the marketplace.

Supply-side Optimization

A recent EY survey of procurement leaders indicated that more than half view digital as an immediate priority to enable cost savings, innovation, supply certainty and service. Supply-side success requires selecting the right suppliers with the right capabilities, engaged under the right commercial agreements to drive performance, and then actively managing this portfolio as the company and the supply base evolves. Our solution provides an end-to-end framework to deploy tailored processes and assets that will enable effective and efficient processes to optimize the supplier portfolio, manage commercial excellence, and conduct lights-out operations.

Smart Factory

Smart Factory is our people-centric solution for bringing together operations strategy, industrial Internet of Things (IoT), shopfloor operational excellence (OpEx) leading practices and analytics to drive sustainable performance improvement. Smart Factory can help you understand whether your practice standards are consistent from line to line, leverage manufacturing data to improve results, and check whether your digital strategy is translating into performance on the shopfloor. This solution combines our leading capabilities with the cloud-based EY Catalyst OpEx platform and our EY Smart Factory execution apps to help you gain insights and take the right actions toward.

Digital Fulfillment

Many of today‘s supply chains suffer from disparate and inefficient fulfillment processes in terms of performance, risk and cost. EY‘s Digital Fulfillment solution leverages innovative technology such as autonomous automated vehicles to carry out goods movements, AI equipment to safeguard execution of material flow, and analytics to generate heat maps for areas to improve inventory allocation. The Digital Fulfillment solution can help you address the traditional logistics challenges of efficiency, cost, accuracy and speed to market in an environment of ever-increasing complexity around delivery points and shortening lead times.

Global Business Services helps clients transform corporate functions and operations into agile business services by increasing efficiency through touchless end-to-end processes and by increasing effectiveness through insights that inform better decision making and enable an agile response to disruption.

What EY can do for you

Organizations of all sizes, in all sectors, are experiencing disruptive change caused by exponential advances in technology and volatile, uncertain market conditions. New business models are being driven by new players that seem to rewrite the rules almost overnight.

Disruption requires transformation

Digitalization means that companies need to transform their business model in the very near future. Such transformation requires conceptual knowledge for digital planning and implementation. CEOs today need to ask themselves what digital strategy is to be applied and how to reach the right operating model to maximize the opportunities of the digital age.

Global Business Services has a critical role to play

Global Business Services (GBS) focuses on creating customer-centric, digitized end-to-end process flows across functions and geographies. It includes agile operating units that are steered globally and independently of traditional business units. Innovation is in the DNA of modern GBS, and emerging technology managed by GBS can support exceptional performance across the organization; at the same time, GBS units remain lean, cost-competitive and efficient.

EY clients have found that implementing or enhancing GBS operations can help to:

• Reach lean, cost-efficient operations: GBS results in streamlined processes, consistent data and an optimized cost structure due to scale, automation and labor arbitrage effects.
• Establish an agile operating platform: GBS drives an agile service delivery model for support functions that leads to both operational and strategic benefits due to scalability, for example when it comes to the integration of new units in the context of mergers and acquisitions.
• Drive a company's digitalization: GBS has the potential to be the digital transformation engine for the wider organization due to its organizational roots across the entire enterprise and its capability to deploy standards. It can help companies to adopt emerging technology such as intelligent automation, natural language processing, blockchain and data analytics to create fully automated, transparent end-to-end process chains. GBS is a strategic bet toward digital business models that can ensure sustainable growth in the digital age.
• Embed end-to-end processes governance: For effective digital transformation, it is essential to establish an integrated end-to-end process model with clear process ownership, employing the latest enabling technology. GBS is in the best position to achieve this model as, already today, GBS knows more about processes, owns more data and leverages more technology than any single function.
• Enable a superior customer journey: GBS, being rooted in deep service understanding, responsiveness, availability and being owners of key client data, can help companies get closer to their customers and reinvent themselves to craft exceptional customer experiences.

How can GBS address today’s and tomorrow’s challenges?

Business leaders are grappling with a world that is more volatile and more complex than ever before. The digital age demands greater agility, better speed, and a completely different skill set for talent. When old jobs become obsolete and business models disrupted, your agile, customer-centric, fully digitized and intelligent Global Business Services organization can help you thrive in the digital age.

Explore and build

GBS setup services help enable you to navigate seamlessly from a GBS vision to the transition and go-live of operations.

EY services:

• Assessment, benchmark and strategy definition
• Design and ramp-up
• Implementation and transition

Operate and sustain

EY teams can help you build a wide range of services to deliver operations, while enhancing and aligning GBS to leading practices.

EY services:

• Talent management
•  Service delivery management
• Compliance and risk

Evolve and innovate

EY teams provide transformation services aimed at increasing the value delivery of GBS through strategy, people, process and technology levers.

EY services:

• Strategy refresh
• People, process and technology transformation
• GBS spin-off

EY service delivery models:

• End-to-end consulting services
• Managed services for shared accountability of delivery
• Capability augmentation for short-to-medium term
• Turnkey solutions delivering operationalized centers

The way work is performed today will differ significantly from how it is performed tomorrow as intelligent automation becomes embedded in the future workforce. We can help you implement a holistic view of automation, process and service improvement.

What EY can do for you

Robotics refers to software that runs attended or unattended, working like a virtual employee within the existing IT infrastructure to reliably automate repetitive tasks at scale. In our changing world, robotics is being augmented with multiple digital and analytics elements and enables much larger transformations across the spectrum of emerging technologies, including artificial intelligence, blockchain and the internet of things.

This augmentation and transformation is what we are calling intelligent automation (IA). It is rapidly gaining adoption in back-office functions such as finance, tax, human resources and IT, as well as in supply chain and many customer-facing processes.

Rather than looking at how individual technologies can be applied within an organization, IA is about reimagining how processes across the front, middle and back offices can be transformed to meet new digital customer expectations. By combining techniques and technologies to re-engineer and automate processes, we can achieve speed and efficiency while reducing errors and risk.

We help you:

• Identify strategies and opportunities
• Consider operating models and centers of excellence
• Assess automation risks and controls and the impact on your people
• Determine your reference architecture and prioritize processes
• Deliver and implement IA

Benefits can include:

• A 25% to 40% decrease in operational costs
• Service completion that is three to five times faster than manual processing
• Predictable output and quality, as machines consistently follow the same steps and algorithms
• Reduced risk of human error — and therefore reduced financial, reputational and regulatory risk
• Deployment that is measured in weeks, rather than months or years

Our approach to the adoption of AI and intelligent automation is human-centered, pragmatic, outcomes-focused and ethical.

What EY can do for you

Our suite of strategy, design, architecture, data, systems integration, program operations and risk services is combined with our deep domain and sector knowledge.

To realize value from AI, you need innovative integration and orchestration of robotic, intelligent and autonomous capabilities at the system level. This transformation can occur in five non-discrete domains:

• Insights: Discover deeper insights, faster, in ways that augment human cognition
• Performance: Design systems that learn from data and experience to improve outcomes over time
• Automation: Leverage robotic, intelligent and autonomous capabilities to transform operations through automation
• Experiences: Enhance human experiences using systems that predict, sense, learn and move
• Trust: Design, build and monitor automated systems to promote and sustain trust

Our Consulting team is ready to help you fully realize business benefits from AI.

First, we’ll demystify and help your team understand the value and risks, pragmatically defining the capabilities needed for your organization to adopt and scale AI. Then we’ll work with you to incorporate the robotic, intelligent and autonomous capabilities that will transform and innovate the way you operate and compete in the Transformative Age.

Acting as the bridge between the physical and the digital world, IoT offers a huge opportunity for companies. We help clients effectively capitalize on IoT technology and solutions, linking technology, vendors and customers through a holistic business model.

What EY can do for you

IoT describes the connection of devices to the internet using embedded software and sensors to communicate, collect and exchange data with one another. IoT combines connectivity with sensors, devices and people, enabling a form of free-flowing conversation between man and machine, software and hardware. With IoT, the world is wide open, offering a virtually endless array of opportunities and connections at home, at work or at play.

EY offers services covering the following areas and others:

Improving manufacturing and operations

Teaming our manufacturing knowledge and experience with P&G, GE Digital and Microsoft has led to EY Smart Factory, a modern digital platform that brings together leading-practice manufacturing process intellectual property with shop-floor analytics and improvement apps. The benefits provided by Smart Factory include the ability to achieve improved service levels and savings across labor, maintenance, energy, yield loss, rework, warranty and overhead costs, and working capital, enabled by IoT.

Sector-specific offerings are also available. For instance, Intelligent Process Optimization is a licensable product that can be used to improve the crude oil distillation process by improving the most profitable, high-quality yields.

Enabling condition-based predictive maintenance

This concept is built upon continuous real-time monitoring of the critical parameters behind how equipment performs, compared with how it performs normally. Detecting when it deviates from normal behavior allows a company to spot and prevent failure at early stages.

Condition-based maintenance has been effectively used in different industries for decades. What’s innovative in our approach is the application of artificial neural networks to create a “digital twin” of the equipment for comparisons, providing a more accurate prediction and greater lead time to allow maintenance teams to react and prevent issues.

EY has implemented this solution at a top manufacturer of filling and packaging technology.

Detecting and responding to network events

IoT solutions require security, privacy, safety, reliability and resilience. The fundamental mission of a security operations center (SOC) is to detect and respond to events on the network. A highly mature detection and response capability requires tailored network security solutions and a structured team with well-defined responsibilities and processes.

Managed Services can give organizations the capabilities, flexibility and freedom to achieve ongoing, sustainable value.

Discover EY Managed Services

• Financial Accounting & Corporate Reporting Managed Services
• Risk Managed Services
• Sustainability Managed Services
• Cybersecurity Managed Services
• Tax Managed Services
• Legal Managed Services
• Technology Managed Services

It's your world, running on ours, better.

Managed services builds a platform for long-term, sustainable growth. It’s driven by industry insights, enabled by data and technology and it’s focused on tangible outcomes that enable transformation.

Operating challenges are more acute than ever

Technology is accelerating, making it difficult to update, maintain and integrate. The talent to manage complex business areas is scarce, and expensive to recruit and retain. The regulatory bar is getting higher, more complex and digitally driven.

EY Managed Services provides better outcomes

• Enhanced cost certainty - Reduced operating costs and improved return on investment to free up capital to focus on growth and innovation
• Stronger compliance - A single global standard and dynamic customer risk profile
• Increased control - Global standards and monitoring that improve oversight, allowing management to focus on the core business
• Greater consistency - A global execution model and shared delivery approach that reduces the risk of anomalies; building better reliability and stability
• Deeper understanding of customers - More practical and applicable insight to build experience and fuel growth
• Readiness for change - The agility, flexibility and resilience to respond quickly and efficiently to shifting conditions, regulation and customer demands
• Better connectivity - Advanced technology and data operations helps create a whole-of-business approach, supporting operations to be more useful, efficient, economical and agile
• Empowering and enabling a culture for success - Supporting and helping to lead operational transformation from within

How Managed Services works for you

The right managed services partner brings deep domain experience across key functions, particularly finance, tax, risk and compliance, and experience across multiple geographies and jurisdictions.

The right partner is guided by a relentless focus on value and delivering tangible results, at the same time pushing to innovate and constantly improve operating performance.

Managed services is how organizations build an adaptive, future-ready organization, positioned to make the most of opportunities.

A connected experience built upon a common, data-driven platform makes it easy to add or expand solutions as business needs change.

Our multidisciplinary teams can help companies understand the risks and opportunities arising from climate change and sustainability issues.

In order to survive and grow in an increasingly competitive and accountable business environment, organizations are required to report not only on their financial performance, but also their nonfinancial performance.

Ignoring sustainability, environmental, health and safety (EHS) and climate change risks and stakeholder concerns around these issues is no longer an option. While CFOs may not have traditionally led the way, they are increasingly expected to play a more active role.

EY’s global Climate Change and Sustainability Services (CCaSS) teams understand the evolving pressures surrounding these challenges. As a result, they can help companies to respond by understanding and evaluating the broader value impacts and outcomes, identifying the opportunities, and supporting the reporting of nonfinancial performance risks to their stakeholders.

How EY can help

Climate and decarbonization

• Supporting organizations with physical and transition risks associated with climate change, and assisting them with market and regulatory changes.

ESG and sustainability

• EY teams can help address ESG and sustainability issues, investor concerns and improve ESG performance.

Environment, health and safety

• EY CCaSS teams can help reduce the risk of EHS incidents and support decision-making to improve outcomes associated with EHS.

Enhanced Corporate Reporting and Accounting

• Through enhanced corporate reporting, EY can support finance teams to meet demands for high-quality enhanced financial and nonfinancial

The Supply Chain Transformation solution helps you balance business needs with ever-growing customer expectations. We can help you move from linear to connected ecosystems of partners, suppliers and alliances, towards fully autonomous supply chains that drive innovation and business growth.

Your business challenge

Delivering on customer promises while meeting business expectations on cost, profit and sustainability is a major challenge for enterprises across the globe today — especially in the face of constant disruption including climate, market, trade, political and regulatory changes and volatility. Companies clearly see the need to increase supply chain resilience and to navigate major disruptions such as the COVID-19 pandemic.

Does your supply chain:

• Provide visibility beyond tier one suppliers?
• Leverage technology and automation to keep costs down and speed up service delivery?
• Utilize data analytics to better forecast and predict what happens next?
• Balance costs, growth and sustainability?
• Perform with agility when disruptions occur?
• Focus on sustainability, looking across the full ecosystem?

Solution benefits

Enterprises that digitally transform their supply chain are more responsive to customers, capable of measuring their environmental impact, able to keep their operating costs lower and enjoy higher employee engagement.

• Improve service through enhanced response capabilities
• Lower inventory, working capital and operating costs
• Gain a smaller carbon footprint through energy-efficient warehouses, transportation networks and manufacturing plants

Integrated business planning

Integrated business planning connects sales, marketing, finance, procurement and operations to optimize cost, service and inventory trade-offs. It focuses on all areas of planning, from long-term and strategic through mid-term and into execution.

• Segmented and synchronized end-to-end planning — ensured by EY VC Sync analytics – to align supply with customers, separate demand signals from market noise and enable step changes for service, inventory and overall equipment effectiveness (OEE).
• Digital planning transformation, advanced monetization, integrated business planning (IBP) and scenario modeling – leveraging leading technologies, e.g., robotic process automation (RPA), simulation and Artificial Intelligence (AI) to improve outcomes for forecasting and planning and reduce planners’ efforts.
• Proctor and Gamble (P&G) alliance — allows EY teams to accelerate service delivery with P&G’s Integrated Work System (IWS) which helps drive continuous improvement in cost, cash, people, customer service and sustainability metrics.
• End-to-end visibility — leveraging data to provide real-time insights to shift from reactive to proactive decision-making and better connect the supply chain with the entire business.
• Operating model transformation — building end-to-end connections, core capability centers, automation and standards in support of a transition to next-generation planner roles e.g., “citizen developers”.

Product innovation and product lifecycle management

To increase product innovation and reduce time to market, enterprises across the globe are adopting digital product lifecycle management. This holistic approach brings data and technologies such as digital twin and simulation together with advanced product lifecycle management software to enhance digital design and product ideation.

• Analyze large volumes of data from customers, suppliers and other third parties to improve product designs and drive innovation
• Predict customer wants and needs faster with a pulse on rapidly changing market conditions
• Incorporate sustainable and circular practices into existing product life cycle management activities
• Leverage advanced product lifecycle management methods by applying P&G’s Integrated Work System across the end-to-end supply chain
• Close the gap between product development operations and strategic portfolio management with EY Life Cycle Navigation (EY LION) for a faster and cost-effective time to market

Customer collaboration and order fulfillment

Offering customers intraday delivery requires utilizing advanced technologies to improve fulfillment performance. Companies can improve overall service levels with smarter inventory deployment and more responsive fulfillment that takes advantage of AI to drive predictive order capabilities.

• Provide the most current information to customer service and sales teams, and directly to customers, so they can track status and deliveries
• Predictive AI for locating the right product, in the right place, at the right time and offering alternatives if products sell out quickly or delays occur
• Keep logistics and distribution costs down with predictive analytics that can choose the right method of delivery based on set parameters
• Identify critical value drivers to inform a prioritized capabilities and tool deployment strategy with our Supply Chain Intelligence Platform (SCIP)

Distribution and logistics transformation

Meeting today’s customer expectations means fulfillment services must perform competitively to keep and grow market share. Building an agile supply chain requires analyses for cost to serve, network design, fulfillment operations and last-mile routing. EY teams can also help automate warehousing, transportation and last-mile delivery to build differentiated capabilities.

• Build an ideal infrastructure powered by digital logistics and fulfillment capabilities to drive competitive preference in the market
• Enable a cost-effective direct-to-consumer (DTC) strategy
• Create new capabilities for real-time monitoring, visibility, response and traceability
• Utilize advanced technologies in your operations such as machine learning, robotics, autonomous vehicles, drones and augmented reality to improve distribution performance
• Identify critical value drivers and inform a prioritized strategy for deployment of leading-class tools and capabilities with EY Supply Chain Intelligence Platform (SCIP)

EY corporate finance consultants combine deep financial and capital markets experience with advanced decision support capabilities and analytics to help the CFO drive sustainable value for all stakeholders.

What EY can do for your corporate finance strategy

Our corporate finance services can help you to manage your risk/return trade-offs to support you with better decision-making around financing and capital efficiency.

We offer deep insights to help you get answers to:

• How do I know I have the right asset mix?
• How do I know I am funding the right projects?
• How do I predict my future financial performance?
• How can my investment and tax strategy help futureproof my business?
• How do I best fund my capital investment decisions?
• How can I increase investor confidence?

How EY can help

Strategy consulting

EY-Parthenon professionals recognize that CEOs and business leaders are tasked with achieving maximum value for their organizations’ stakeholders in this transformative age. We challenge assumptions to design and deliver strategies that help improve profitability and long-term value.

Capital allocation services

Our capital allocation services team can help you objectively assess the alignment of your business strategy to your asset portfolio. Find out how.

M&A advisory: Buy and integrate

Discover M&A advisory services from EY when you buy and integrate. We help enable strategic growth through integrated mergers and acquisitions, joint ventures and alliances.

Divestment strategy: sell and separate

Our divestiture services can help you with portfolio management to improve value from carve-out, spin-off or joint venture. Get in touch today.

Reshaping results

Our team can help respond to pandemic business challenges, providing leadership and crisis management that help companies recover and preserve value.

Transaction tax, law, and workforce advisory services

Our transaction tax, law, and workforce team can help you transform your business and maximize the value of your transactions. Find out more.

Sustainability and ESG strategy consulting 

EY sustainability and ESG strategy consulting teams can help you with strategy, M&A, capital allocation, ESG due diligence, and portfolio optimization.

Balance sheet optimization

Our balance sheet optimization professionals can help your business look for capital to support a variety of strategy priorities. Learn more.

Through a people-centered digital platform and powered by execution applications, EY Smart Factory embeds manufacturing excellence by arming the shopfloor with dynamic predictive data analytics, virtual reality and artificial intelligence to deliver unprecedented performance.

What EY can do for you

In a business environment characterized by margin pressure and changing consumer demand, manufacturing performance is more critical than ever. Four challenges keep supply chain leaders up at night:

• Operational excellence improvement
• Scalability and speed of deployment across multiple lines/operations
• Internet of things return on investment
• Building a performance culture

Some hail disruptive technologies as the answer, but new technology alone won’t solve the problem. True performance improvement is delivered by people working with the right processes and the right training and enabled by the right technologies to make better decisions.

EY Smart Factory helps manufacturing executives develop, implement and drive global operational excellence programs in a connected and centrally controlled system. It offers access to an extensive database of leading practices, methodologies, tools, training and analytics. The integrated solution helps us assist our clients with tracking and sustaining performance improvement, in which the entire workforce knows why improvements are needed and what needs to be done — by when and by whom.

Companies taking advantage of EY Smart Factory can see sustainable improvements in cost and cash, higher manufacturing reliability, a digitally enabled shopfloor and a more engaged and empowered workforce.

Smart Factory capabilities:

• Offers real-time, on-demand performance progress reports visible across the production chain
• Provides the information and technologies to improve physical process control
• Refines processes and master production through advanced analytics
• Enables flexible, adaptive and proactive production
• Facilitates end-to-end integration with suppliers and customers

AI’s potential to create positive human impact will depend on a responsible, people-centered approach that focuses on creating value for all.

Executive summary

• As the technology advances at speed, what is certain is that AI is set to reshape the global economy, bringing new opportunities — and new risks.
•  
• It’s time to think bigger about how the intelligence of AI could help your business identify opportunities for value creation and augment people potential.
•  
• As AI accelerates, companies that not only understand and embrace the technology, but wield it responsibly, can get an edge on their peers.

It’s easy to become weary of headlines that tell us the latest tech breakthrough will “change everything.” But generative AI (GenAI) and AI-driven large language models (LLMs) are set to live up to the hype, creating a new form of intelligence that may even surpass the creation of the Personal Computer (PC) in terms of impact. 

Before GenAI, the skillsets of AI were impressive but narrow — recognizing objects in images, quantifying language in text or crunching numbers in massive data sets. But LLMs can do things we previously thought were uniquely human, like creating art, writing books and making music. The intelligence of these models includes emergent capabilities, unexpected new abilities that haven’t been programmed.  

As AI accelerates, companies that not only understand and embrace the technology but wield it responsibly, can get an edge on their peers. Our teams are taking a holistic approach to AI with EY.ai, a unifying platform that combines our vast experience in strategy, transformation, risk, assurance and tax, with EY technology platforms and leading-edge capabilities. Facilitated by an ecosystem spanning technology, business and academia, EY.ai builds confidence, creates value and augments potential.

Principle 1

Building confidence in AI

In a rapidly shifting environment, setting an AI strategy requires a balanced view.

The AI market is booming, with Goldman Sachs forecasting global investment to approach US$200b by 2025. But if businesses are broadly embracing AI, why have only about 22% implemented it on a large scale? For some, the limited scale of implementation can be traced back to various factors. These range from a lack of specialized AI talent and concerns over cybersecurity to challenges in aligning AI potential with strategic goals and ensuring a future-proof investment in the technology.

But there’s another issue blocking wider AI deployment in business – a lack of confidence. Much of the uncertainty comes from the evolving state of global regulation. Surveyed by EY, 65% of CEOs believe that more work is needed to address AI’s social, ethical and criminal risks. As concerns grow over data privacy, misinformation, and intellectual property rights around AI, governments are feeling the pressure to establish effective regulations. But the technology is evolving faster than they can keep up, leaving governments to face an ongoing challenge of regulating against potential issues that haven’t fully emerged.

At EY, we believe that a balanced approach to AI governance promotes innovation while mitigating risks. It gives all stakeholders a voice in deciding how technology is used. Ultimately, this creates a healthy information ecosystem likely to optimize better outcomes for everyone, while incentivizing the new ideas that drive economic growth.

EY teams are already helping shape responsible AI guidelines and frameworks with the EY.ai Confidence Index. This tool integrates ethical, societal and public policy considerations around AI. We’re helping bridge understanding gaps between stakeholders because ultimately effective AI regulation requires coordination across sectors, governments and countries. Drawing from our extensive history as a global leader in high quality audits, we’ve helped built confidence in financial markets and we’re equally committed to doing the same for AI.

EY.ai is designed to give organizations everything they need to deploy responsible AI with confidence. For example, our work supporting a global biopharmaceutical company helped it spot where to improve AI governance and risk mitigation, and becoming a leader ethical AI use in healthcare. 

Principle 2

Creating exponential value through a holistic AI approach

Has your organization started the process of evaluating opportunities across silos?

As AI accelerates, its ability to transform performance and productivity could translate into huge value in varied sectors, from banking to health care to consumer goods. However, for many businesses, the buzz around AI is yet to yield genuine breakthroughs. While organizations have adopted AI in a piecemeal form or launched pilot projects, these important first steps are a realistic response to uncertainty. But how do you move from siloed projects to a cohesive and comprehensive strategic roadmap for transformation?

At EY, we believe that to thrive in an AI-enabled age, every enterprise needs to rethink its strategy and operations by putting humans at the center of transformation. While businesses in highly regulated industries will face different considerations, all organizations must first pinpoint where value lies. Identifying areas across the business where AI can enable value creation — from finance, legal and tax, to risk, customer service, supply chain and beyond — supports the confident, transformative approach vital to unlocking truly exponential value.  

We’re helping clients realize this with the EY.ai Maturity Model. It helps evaluate your enterprise's AI adoption, identifies growth opportunities, and equips you with a clear understanding of your market position and ethical compliance. This fosters strategic planning and development of an efficient AI roadmap, preparing your organization to responsibly harness AI's transformative capabilities.

The EY.ai Value Framework supports the maturity model, by prioritizing the initiatives that have the potential to add the most value. For example, a banking client used AI to improve debt collection. However, their approach, siloed across risk, strategy and operations teams, achieved only modest results. We helped them develop a connected solution that leveraged AI across three areas — people, processes and technology — to deliver the transformative results they wanted. The project is reducing credit losses by around US$25m annually, while offering customers better, more personalized service. It’s an example of how reshaping an organization from end to end can optimize performance, enrich the customer and employee experiences and ultimately tap into new sources of sustainable growth.  

Principle 3

Augmenting people potential to drive extraordinary outcomes

Enriching your workforce with new AI-driven opportunities can help turn the tide on your employees’ view of the possibilities.

Could the intelligence of AI accelerate solutions to some of the world’s most complicated challenges, such as addressing climate change, bridging the digital divide or finding answers to complex health problems? Could AI even help reduce social inequity by equipping lower skilled workers with new capabilities and facilitating access to learning opportunities? We believe that when AI capabilities augment human intelligence, the impact can be extraordinary. Businesses can start now, using AI to innovate job roles, empower their people and scale their collective intelligence.

The potential of AI is exciting, not only to enhance the productivity of teams, but to also enrich customer and employee experiences. When mundane tasks are automated, employees are free to spend more time in dialogue with customers and colleagues, asking new and better questions in addition to providing answers. They have the time and headspace to execute higher-level cognitive tasks that contribute to solving more complex challenges.

Our commitment to AI's transformative power can be seen in the products we develop, such as our EY Intelligent Payroll Chatbot. This tool, developed in collaboration with Microsoft, is designed to efficiently handle approximately 50% of payroll queries, enhancing support for our clients' HR teams, thus modernizing payroll and employee care. The seamless integration of this chatbot into operational processes streamlines functions, responds efficiently to employee inquiries, and allows HR teams to better focus on strategic work.

AI has the potential to create opportunities for organizations to establish new roles and enhance skill development among their workforce. This perspective is echoed by CEOs we surveyed, with 65% saying the impact of AI replacing humans in the workforce will be counter-balanced by new roles and career opportunities.

Of course, we know that changes to how we work are not always comfortable, even when they are positive. That’s why we’re supporting clients to leverage AI in the workplace to create that seamless human-AI collaboration that delivers better outcomes. This includes integrating new tech with legacy systems and helping create a culture of lifelong learning. 

Summary

Everything we do is anchored in our purpose of building a better working world and core values – integrity, respect and ethics – and brought to life by EY people who are professional, collaborative and inclusive. We are driven to build a better working world by creating long-term value for our clients, people, communities, and societies.

While AI transforms aspects of what we do or change how we do it, these values remain at our core. The intangibles that govern our actions become more important than ever in an AI-enabled transformation. It depends on a responsible, people-centered approach to its design, deployment and governance. EY is committed to be a leading voice for a more equitable and responsible use of AI, enabling sustainable growth and empowering people and society for a better working world.

The Finance Data Transformation solution helps organizations drive consistent, enterprise-wide data definitions, usage and governance models through integration of a finance data office at the center of the finance function.

Your business challenge

Finance leaders are turning to data to drive finance transformation and to deliver more value throughout the business. They are asking themselves:

• How do we reduce unnecessary complexity in our global finance operations?
• How do we cut time and cost in data reconciliation between systems?
• How do we develop capabilities in AI, advanced analytics and blockchain?
• How do we adhere to data privacy, security and ethical AI measures?
• How do we align on a single definition of our finance metrics?
• How do we eliminate multiple versions of truth?

Finance Data Appliance

• The EY Finance Data Appliance is a leading-edge technology that combines AI and GenAI capabilities with finance data infrastructure, serving as an advanced data management tool specifically designed for finance departments. It provides a broad, detailed platform for data ingestion, data quality and robust, seamless analytics.
• Robust data quality and governance
• AI-enabled data management and integration
• Detailed performance overview
• GenAI-enabled data transformation
• Predictive, actionable insights
• Touchless processes with streamlined process automation

Data ingestion

• EY teams help organizations build a cloud-based solution that uses AI techniques to automate the process of collecting and importing large volumes of data from various sources.
• Sourcing capabilities:
• ERP data
• Third-party data
• Unstructured data
• Streaming data
• Cloud services
• Financial system data

Data quality

• EY teams offer a service that combines AI technology with mapping capabilities to provide high-quality data.
• Data quality capabilities:
• Data profiling
• Data quality dashboard
• Issue management and remediation
• Data mapping:
• Common data environment
• Hierarchies rationalization
• List of values
• Data mapping and harmonization

Master data management and governance

• EY teams help build a cloud-based solution that leverages AI technologies to improve and automate the management and governance of master data.
• Accelerators
• Common data environment relationship and mapping
• Intelligence based on platform
• Hierarchies rationalization
• List of values

Data mapping and segmentation

• EY teams use data mapping and segmentation, involving the process of organizing and categorizing financial data into meaningful and manageable groups, allowing for better analysis.

The pace of change has accelerated such that organizations can be disrupted at any time. They need the freedom and space to be able to reimagine what’s possible and help to reframe their thinking for their business – faster. EY wavespace is that place.

EY wavespace brings together business, design and technology, enabling companies to accelerate transformation, drive innovation and create measurable outcomes. In short, EY wavespace empowers you to reach better answers, faster.  

EY teams guide you in modelling immersive and dynamic experiences that can reimagine supply chains, assess resilience, and test operational shifts in alternative futures. You are surrounded with the best, diverse thinking from across the global EY wavespace network, as well as the wider ecosystem of the EY organization and its alliances. 

We run EY wavespace experiences in person, virtual, hybrid and in the metaverse. Giving you and your teams a chance to break free from the every-day, to gain a fresh mindset and the collaborative tools to reframe your thinking. 

We go beyond the purely rational and help deliver transformation with less friction by addressing potential political and emotional barriers to solve problems at speed. We help design for your customers and stakeholders by aligning teams and breaking down silos, because we believe people support what they help create.

The result? We understand how to adopt technology, generate ideas, and build processes to help navigate transformation road-maps. It’s how EY wavespace contributes to building a better working world. 

Why choose EY wavespace?

People

Bring the right people together across the global EY wavespace network, the ecosystem of the EY organization and beyond.

EY wavespace is a global network, where we give clients the ability to bring teams together – virtually, in person or a blend of both - wherever they are based. Surrounding teams with the most diverse thinking from across EY’s ecosystem of alliances and the EY wavespace luminary network.

Design + tech

Reframe your thinking by giving teams the right mindset and tools.

EY wavespace helps clients to think differently about their business by giving them the tools and resources to design and adopt technology to help enable innovation at scale.

Design + tech

Reframe your thinking by giving teams the right mindset and tools.

EY wavespace helps clients to think differently about their business by giving them the tools and resources to design and adopt technology to help enable innovation at scale.

It’s easy to feel lost on the road to the future of mobility, which encompasses automotive and transportation. These proprietary EY research toolsets point you toward where the transition is headed globally — in consumer attitudes, regulatory developments, technological advances and predicted market adoption — using artificial intelligence and other cutting-edge practices.

What EY can do for you

Across the world, the transition to the future of mobility exists on different timelines in different regions, driven by a whole host of players: sustainability-minded governments offering incentives, energy providers and other sectors building out infrastructure, original equipment manufacturers designing the vehicles of the future, and consumers balancing green preferences with cost concerns. Meanwhile, the economics of electric batteries continues to shift, new technologies are advancing, and the COVID-19 pandemic turned the entire landscape upside-down.

Organizations must define their role in this emerging eMobility ecosystem, maintain a total focus on the customer experience and partner intelligently across the value chain to access greater opportunities for growth. But with this much uncertainty, how can you find a holistic window into eMobility and how it’s evolving? The answer is the EY Mobility Lens Suite: a series of proprietary research tools offering dynamic and distinctive insights.

The suite caters to the diverse needs of mobility practitioners, across the connected, autonomous, shared and electric mobility, helping you keep your fingers on the pulse of top trends — in the consumer, regulatory, technology and market development realms. Here are four key components.

The EY Mobility Consumer Index

This tool tracks the shift in personal mobility preferences and car-buying behaviors, focusing on five consumer personas across 17 countries, including the US, four countries in Europe, and top markets in Asia such as China and India. To help you understand what kinds of journeys are being prioritized, and where, the research offers a perspective into:

• Changing travel patterns and preferences because of the rise of remote work
• Reduced time spent on entertainment outside the home and in-person socializing
• Increasingly digital consumer behaviors
•  The extent to which these changes will persist or evolve in a post-COVID-19 environment
•  Attitudes toward electric vehicles (EVs), including range anxiety
•  Automotive retail experiences and preferences

EY Mobility Lens Forecaster

When can you expect sales of EVs to surpass those of internal combustion engine vehicles in Europe? Can you estimate when EV sales will surpass 50% globally? You get a window into the answers through the EY Mobility Lens Forecaster, a modeling tool that harnesses the power of AI to gauge the outlook for the supply and demand of mobility products and services through 2050.

Our automotive analysts and data scientists built the Mobility Lens Forecaster on a neural net model to analyze several variables from over 30 sources that influence mobility supply and demand: consumer behavior, regulatory trends, technology evolution (vehicle and ecosystem) and the announced strategies of manufacturers. The model is updated regularly with new market inputs, including disruptions and available technology. As its predictions are matched up against actual outcomes, the model adjusts its calculations, essentially becoming smarter and more accurate over time.

EV Country Readiness Index

This semiannual index ranks 10 countries across the world on how they’re advancing toward an EV future, based on three pillars: supply, demand and public policy. A comprehensive list of 24 metrics encompassing the EV ecosystem and value chain are weighted in the analysis — for example, consumer preferences on sustainability at the individual level, all the way to the macroeconomic environment.

The analysis aims to help cross-sector players — such as automakers, energy leaders and governments — understand and compare the drivers and inhibitors of EV readiness of different countries and prioritize markets accordingly, labeling them as leaders, aspirants or followers.

Investment Analyzer

Wish you could follow all the players and the big bets they’re making to see how markets are developing? The Investment Analyzer tracks investments and M&A activities of industry incumbents and those from outside the traditional automotive sector — for the current quarter back to 2014. The data is broken down into the market for investment (such as connected or autonomous vehicles and shared mobility) as well as the stage of the type of capital.

It could help you to understand which innovative mobility companies have garnered investor interest and how players from outside the traditional automotive ecosystem are shaping their portfolio to have a piece of the growing mobility pie.

EY UtilityWave is an award-winning, business-led data platform that helps companies transform how they manage, integrate and use data from enterprise systems, IoT devices and other sources to improve performance. Powered by Microsoft technology, EY UtilityWave supports clients in accelerating the digitization of network assets and operations, delivering new energy services and reshaping for the future.

What EY can do for you

A new energy world demands new capabilities. Power and utility companies must act now to reap the rewards of a rapidly changing energy ecosystem.

• Artificial intelligence (AI) and machine learning (ML) are proliferating across the energy value chain. By 2025, more than 50% of power and utility companies will be spending more on automating operations with an emphasis on edge, AI and ML technologies.¹
• Distributed generation is accelerating. Self-generating power has already achieved cost parity with grid-delivered electricity in some regions.
• Electric vehicle (EV) sales are expected to surpass those of vehicles powered by internal combustion engines in Europe and China by 2028 and 2033 respectively.
• More engaged, sophisticated customers are increasing their participation in an interconnected energy ecosystem.
• Frequent, and unpredictable, regulatory changes create challenging operating conditions.

EY UtilityWave: your digital network in the palm of your hand

EY UtilityWave helps accelerate the realization of your digital vision by putting control of your entire operations in the palm of your hand. It helps to provide the capabilities needed to tackle the biggest challenges of a decarbonized, decentralized and digitized energy system in one business-centric platform that connects multiple legacy systems, new IoT devices and diverse sources of data. With EY UtilityWave, you’ll be supported with broad visibility and control, helping to identify opportunities to accelerate the energy transition, unlock real value from your data and provide tangible outcomes, including improved customer satisfaction and operational savings.

EY UtilityWave helps you to:

• Plan and improve deployment of devices and drive vendor performance
• Monitor field devices to predict, identify and resolve issues
• Collect, store and analyze data to inform better operational and business decisions
• Leverage AI to support field operators to improve in-field activities
• Fast track the transition of corporate fleets to electric
• Plan, deploy and manage EV charging infrastructure

The Finance Transformation Strategy and Vision solution accelerates the transformation to a finance function focused on long-term value that can transform at speed, shape data and technology strategies across the enterprise and evolve its talent to deliver insight and value.

Hyperautomation and AI-fueled insights

Autonomously generate insights using generative AI (GenAI), delivering value that moves well beyond labor savings into process design and business outcomes.

New value delivery

Transform the finance function to be a source of value throughout the business, from sustainability and risk to sales and marketing.

People and skills

Build the team that can deliver finance transformation by aligning them around a shared vision and by focusing on the levers of successful transformations.

Your business challenge

Finance needs to transform at speed to support the rapidly changing requirements of an evolving business environment while balancing long-term transformation objectives with short-term priorities. Leaders are asking themselves:

• How do we align team mindset with finance transformation and tech goals?
• How do we develop a team suited for an AI-driven future?
• How do we automate insights to free time for decision-making?
• How do we establish a data office to drive finance transformation?
• How do we balance short-term performance with long-term growth?
• How do we efficiently align finance tech with transformation goals?

Solution features and functionality

The Finance Transformation Strategy and Vision solution can help you envision a future-ready, agile finance function to support corporate strategy and focus on long-term value.

Operating model, innovation and benchmarking

• EY teams help organizations build and implement across a number of finance transformation areas:
• Finance vision
• Finance transformation business case
• Finance strategy and target operating model (TOM) design
• Finance service catalogue
• Finance information and data blueprint
• Finance process blueprint
• Finance technology blueprint
• Finance organization and people blueprint
• They also help drive innovation throughout the finance function, using a finance transformation delivery roadmap and the finance transformation office.
• To help finance transformations stay on track, EY teams help build benchmarking and maturity assessments into the journey.

Hyperautomation and AI-fueled insights

• Substantial business value lies in the intersection of data, AI and intelligent automation. EY teams help organizations realize that value and build touchless or intelligent processes through hyperautomation and cloud transition.  
• EY teams also help organizations develop powerful, automated insights though AI and GenAI. These insights transform finance into a value-driving function that improves the organization in areas outside of the finance domain.

Data- and value-centricity

• EY teams help finance functions become data-centric by building and implementing finance data offices. The finance data office (FDO) sits at the center of the finance function and works with compliance and value functions to capture their changing data needs and validate the value case for changing or enhancing data capture requirements.