improveo
Harte Hanks
We are The Customer Company.
Company Information
star

Conpas Rating

-

info

Overview

An award-winning marketing agency specializing in marketing, customer care, fulfillment, and logistics from purchase to delivery and everything in between.

Groups

Number of Employees

1,001-5,000

settings_suggest

Services Provided

ConsultingDigital Solutions

Capabilities
Industries
Serviced Businesses
Footprint
location_on

Regions

Asia, Europe, North America

map

Countries

Belgium, Philippines, Romania, United Kingdom, United States Of America

Additional Information
calendar_today

Year of foundation

1923

lan

Structure

Public Company

Share this profile
About

About Us

About the company

Founded as a media company by Houston Harte in 1923, Harte Hanks has always been right there in the hands of the consumer, observing and learning why people do the things they do. With an average employee tenure of 10 years and an average client tenure of 12 years, we’ve always had our partners’ backs, helping them navigate the consumer marketing landscape. Today’s consumer operates in real-time behavior, discovering, buying and advocating with the flow of the feed. The lines between home, work and away are gone—we work at home, shop at work and connect everywhere we go. Businesses must be ready and able to respond to this force of instant behavior. At Harte Hanks we’re building a modern behavioral marketing company, marrying our data-driven understanding of human behavior with a seamless connection to the consumer. Through digital, direct, sampling, fulfillment and customer care, we manage a full consumer experience that shortens the distance between behavior and action.

Who we are

Harte Hanks is a global customer experience company focused on bringing companies closer to customers for nearly 100 years. Whether it’s through deeply personalized omnichannel marketing programs designed to engage and motivate the right people at the right moments; customer care services that transform negative experiences into positive outcomes and truly make customers feel cared for; or fulfillment and logistics capabilities that efficiently put products directly in the hands of customers, we remain relentlessly dedicated to removing friction and creating enduring connections.

With an average employee tenure of 10 years and an average client tenure of 12 years, we’ve always had our partners’ backs, helping them navigate the B2C and B2B marketing landscape.

Why working with us

At the heart of every project are global teams of bright, passionate people who bring together expertise, insight and a shared ambition of creating the best work.


Our Mission:

To work in service of our clients to provide meticulous marketing expertise and execution to better understand, attract and engage their customers.