Harte Hanks (NASDAQ: HHS) is a global customer experience company with more than 103 years of history and the singular conviction that every customer interaction is an opportunity to create something meaningful. Listed on the NASDAQ and headquartered in Massachusetts, we operate across 11 offices in 7 countries, with a team of 3,000 professionals spanning the United States, Belgium, the Philippines, Romania, Spain, and the United Kingdom. From purchase to delivery and everything in between, we partner with some of the world's most recognized brands — including IBM, Google, Sony, FedEx, Bank of America, Pfizer, HBO Max, and Lenovo — to seamlessly manage every touchpoint of their customers' experience. Data driven. Technology savvy. Operationally outstanding. Team dedicated. That is the Harte Hanks promise, and it is how we have earned the trust of premier brands across Beauty, CPG, E-commerce, Entertainment, Financial Services, Healthcare, Retail, and Technology.

At the heart of every project are global teams of bright, passionate people who bring together expertise, insight, and a shared ambition of creating the best work for our customers. Our leadership team brings decades of combined experience across customer experience, finance, data strategy, sales, fulfillment, and human resources — united by a culture that takes talented individuals and finds ways to make them even greater. Our VP of Data Services alone leads a team with 230 years of combined data experience. Our Customer Care division is run by professionals who have shaped CX programs for Microsoft, Samsung, HBO Max, Blue Cross Blue Shield, and Sonic. We are not just a vendor to our clients — we are an extension of their teams, a true outsourced partner with a global presence and a personal touch.

Harte Hanks operates at the intersection of data, marketing technology, and creativity to manage the full customer lifecycle. Our five core specialties work in concert to give clients everything they need to attract, engage, convert, and retain their customers. Our Data Services ignite growth through relentlessly clean, multi-verified B2B and B2C intelligence — covering over 573 million contacts across 1,200+ individual attributes — powered by our proprietary DataView platform and AudienceFinder tool. Our Marketing Services deliver full-spectrum solutions for both B2C and B2B brands, spanning account-based marketing, relationship marketing, content strategy, search engine marketing, paid social, creative services, and B2C email campaigns. Our Sales Services drive revenue teams toward breakthrough performance through inside sales outsourcing, inside sales optimization, and sales play development — producing results like a 23x pipeline increase and a 34% improvement in team efficiency. Our Customer Care Services — backed by 2,000+ agents handling over 7 billion queries annually — combine award-winning outsourced support, help center development, and advanced care technology to deliver effortless first-time resolutions and measurable CSAT gains. And our Fulfillment and Logistics operations put clients' brands directly into customer hands, moving over 1.3 billion pounds of freight per year from production centers across the U.S. and Europe.

Our mission is clear: to work in service of our clients, providing meticulous marketing expertise and execution to better understand, attract, and engage their customers. Everything we build, every solution we deploy, and every interaction we facilitate is oriented around a single belief — that a customer heard is a customer earned. We exist to give the world's leading brands the tools, intelligence, and operational excellence they need to make every customer moment matter. Whether that is a perfectly timed piece of direct mail, a first-time resolution on a support call, a lead re-engaged after months of silence, or a package that arrives exactly when it should — we are here to make it happen, at scale, without compromise.

These four pillars are not marketing language — they are the operating principles that define how we show up for our clients every single day. Being data driven means we hold a no-compromise attitude to accuracy, building intelligence from 70+ market-leading data partners and verifying it at every layer so our clients never have to question what they are working with. Being technology savvy means we embrace innovation — from conversational IVR and AI-enabled workflows to agentic automation and real-time analytics — to stay ahead of the curve so our clients do not have to. Being operationally outstanding means we pursue consistency and excellence with relentless discipline, attaining KPIs across sustained periods and continuously seeking the next performance improvement. And being team dedicated means we invest in our people, our culture, and our clients with the same fierce commitment — because outstanding work starts with outstanding people.

We have a proven record of driving results for some of the world's premier brands, and they trust us with their most valuable assets: their customers. What sets Harte Hanks apart is the breadth and depth of what we bring to the table in a single relationship. Our proprietary DataView platform — housing 240 million consumer profiles, 323 million business contacts, and 1,200+ attributes — is the most comprehensive customer database on the market. Our customer care division has handled over 7 billion queries annually and consistently delivers a 10%+ improvement on CSAT while reducing support costs. Our sales services team has generated 23x pipeline increases and added millions to annual revenue pipelines for clients like Honeywell and ADP. Our fulfillment network operates from multiple FDA-certified production centers, moving more than 1.3 billion pounds of freight per year. And across all of it, we operate as a financial advocate for our clients — helping them continually do more with their budget. When you partner with Harte Hanks, you gain big-brand-level resources, a global presence with a personal touch, and a team that is wholeheartedly committed to your growth.

Harte Hanks is committed to responsible and ethical business practices across our global operations. We are signatories to the Ethical Trading Initiative (ETI), a framework that reflects our belief that how we do business matters as much as the results we deliver. Our Ethical Trading Policy governs the standards we hold ourselves — and our supply chain partners — to, reinforcing our commitment to human rights, fair labor practices, and responsible sourcing. As we continue to grow our global footprint across North America, Europe, and Asia Pacific, we remain focused on operating with integrity, transparency, and accountability at every level of our organization.

Harte Hanks operates across 7 countries and 11 offices, and in each community where we work, we believe in showing up with purpose. Our team members contribute to non-profit boards, mentorship initiatives, and collegiate leadership programs. Our fulfillment and logistics operations serve as true community economic anchors — with facilities like our 400,000-square-foot, FDA-certified campus in Kansas City and our 300,000-square-foot Boston facility providing employment and operational value to the regions they serve. We are a company built on relationships — with our clients, with our people, and with the communities in which we operate — and that is not something we take lightly.

We are in the business of making marketing more relevant to better engage audiences across the world. Tapping into individual differences — a breadth of skills, backgrounds, and personalities — is crucial to making that happen. Diversity is what shapes us, and we are wholeheartedly committed to our Equal Employment Opportunity status. We recruit, employ, train, promote, and compensate without regard to race, color, creed, gender identity, sexual orientation, religion, age, national origin or ancestry, disability, medical condition including genetic characteristics, veteran status, or any other protected status. Our 2,500+ global team reflects the world we serve — and we believe that an inclusive culture that champions outstanding work is the foundation of everything we build.