Founded in Troy, Michigan in 1990, HTC Global Services has spent more than three decades shaping business success through technology and human expertise. From our headquarters in Troy to delivery centers across North America, India, Europe, Asia-Pacific, and the Middle East, we have grown into a global force with 12,000 associates and 12 delivery centers worldwide. Strategic acquisitions — including CareTech Solutions in 2014 and Ciber Inc. in 2017 — expanded our capabilities and deepened our industry expertise, and in 2021 all three brands united under a single, powerful identity. Today, HTC Global Services operates at the intersection of Agentic AI, cloud, data, and digital engineering, partnering with enterprises across BFSI, healthcare, consumer services, automotive and manufacturing, and the public sector to modernize technology, reimagine processes, and accelerate growth. We are recognized by Everest Group as a Major Contender in Retail Services, hold multiple Guidewire PartnerConnect specializations, and are trusted by leading organizations on every continent. Client trust powers everything we build and believe in.

We are a team of 12,000 technologists, domain experts, and problem-solvers united by a single conviction: technology only matters when it genuinely serves human needs. Guided by the philosophy of Heartfulness — championed by our Founder, President & CEO Madhava Reddy, a certified Heartfulness trainer for over 30 years — we lead with empathy, act with integrity, and design solutions that connect with people, not just processes. Our vision is to reimagine a better shared world. Our mission is to bring human expertise to technology to deliver purposeful solutions that amplify value. Spanning five industries and seven major service lines, we work as true partners to our clients, delivering strategies built for long-term impact and measurable results. Visionary leadership, a heart-centered culture, and a relentless drive to solve complex challenges define who we are — and who we will continue to be.

HTC Global Services delivers end-to-end digital and IT services that modernize technology, reimagine business processes, and elevate customer experiences across five industries: Banking, Financial Services & Insurance; Healthcare; Consumer Services; Automotive & Manufacturing; and the Public Sector. Our capabilities span Agentic AI and Data & AI (through our HTCNXT practice), cloud strategy, migration, transformation and operations, application development and modernization, digital engineering and eCommerce, intelligent automation, enterprise software including SAP, Oracle, Guidewire, Duck Creek, and Salesforce, and business process services covering customer experience, corporate business, and document digitization. We accelerate outcomes with proprietary platforms and IP — including HTC MAiGE, our enterprise-ready AI platform; iDoc™ for healthcare data archival; HDAP for healthcare analytics; CHAMP for cloud hyper-automation; and ServiceFocus for AI-powered IT service management. Whether building Global Capability Centers, running GenAI-powered software development through OmniDev, or standing up Agentic AI solutions that drive autonomous enterprise action, we deliver strategies that make our clients smarter, faster, and future-ready.

At HTC Global Services, everything we do flows from a single purpose: to bring human expertise to technology so that the solutions we create genuinely uplift organizations, people, and communities. We believe the most powerful technology is not the most complex — it is the most purposeful. Inspired by our Heartfulness philosophy, we pause, reflect, and put humanity first in every engagement, every design decision, and every client interaction. Our founder's guiding belief — that every solution we create starts from a place of empathy, ensuring the technology truly serves human needs — shapes not just how we work but why we exist. We are building toward a better shared world, one purposeful transformation at a time.

Four values define how we show up every day and how we deliver for our clients, our people, and the world around us. We are Authentic — we act with integrity and honor our commitments, building trust through honest communication and transparency in every relationship. We are Collaborative — we create a culture of mutual trust and respect that enables collective success, working as genuine partners rather than vendors. We are Innovative — we challenge ourselves to build creative solutions that add lasting value, combining disruptive technologies with deep domain expertise to drive real-world impact. And we are Conscious — committed to sustainable growth and a heart-centered approach to the environment and the people we serve. Underpinning all four values is Heartfulness: our philosophy of empathy in action, mindful collaboration, purposeful innovation, and responsibility for the communities and planet we share.

Organizations choose HTC Global Services because we operate as true partners, not just providers. With more than 30 years of expertise, a presence across 12 global delivery centers, and a team of 12,000 associates who combine deep domain knowledge with the latest in AI, cloud, and digital engineering, we bring the scale of a global firm and the commitment of a long-term partner. Our proprietary IP — including the MAiGE AI platform, HDAP, iDoc™, CHAMP, and ServiceFocus — means we accelerate outcomes rather than simply staffing engagements. Our quality commitment is simple and unwavering: deliver products, services, and solutions right, the first time, every time. We are ISO 45001-certified, maintain zero incidents of bribery, corruption, or data breaches, and hold compliance with GDPR, HIPAA, and cross-border data laws at the center of every engagement. Recognized by Everest Group, certified across Guidewire PartnerConnect specializations, and selected as an Oakland County Keystone Company, our track record speaks for itself — but our clients say it best: when our clients move forward, we do too.

At HTC Global Services, sustainability is not a statement — it is engineered into how we operate, innovate, and grow. We have committed to reduce absolute Scope 1 and 2 GHG emissions by 50% by 2030 from a 2023 base year, and to reduce absolute Scope 3 emissions by 43% in the same timeframe. Our energy-efficient data centers operate at a 1.54 PUE, and our digital-first workflows actively reduce paper consumption and landfill waste. We are investing in green buildings, cleantech partnerships, and energy storage and waste-to-energy solutions to build future-ready infrastructure aligned with global sustainability goals. Our ESG strategy is aligned with the UN Sustainable Development Goals, GRI, SASB, and the UN Global Compact, and is overseen by a dedicated ESG steering committee. ESG risks are integrated into our ISO 31000 risk framework, and we maintain transparent tax practices with zero fraud cases. Every ESG decision we make is rooted in responsibility and heartfulness — driving actions that truly benefit people, communities, and the planet.

We believe that a technology company's greatest obligation extends beyond its clients — it reaches into the communities where its people live and work. Through our corporate social responsibility initiatives, we invest in education, healthcare access, and environmental stewardship, partnering with the Heartfulness Institute, NGOs, and community organizations to create lasting impact. Our HEART program, rural crafts support, and forest conservation efforts reflect a commitment to uplift underserved communities and protect shared natural resources. Locally, we champion innovation in Southeast Michigan — most recently co-hosting Oakland County's first-ever K2B gathering — and we have been recognized as an Oakland County Keystone Company for our contribution to strategic regional growth. Rooted in the Heartfulness philosophy that responsibility and care mean making choices that positively impact our communities, environment, and the world we share, every initiative we undertake is a reflection of how seriously we take that obligation.

Respecting individuality and celebrating diversity is the cornerstone of our culture. At HTC Global Services, a diverse and inclusive work environment is not just good practice — it is how we collaborate, innovate, and create. We are an equal opportunity employer in the fullest sense: we practice a zero-tolerance policy against discrimination and harassment in any form, and we trust our people to uphold the highest standards of professional conduct. Women represent 26% of our workforce, with 18 women in leadership roles, and we actively invest in leadership training, mentoring programs, and networking opportunities to promote gender inclusion and women's empowerment — including return-to-work pathways for those who have taken career breaks. Our inclusion commitment extends to colleagues with disabilities, whom we see as key and contributing members of our community, and we stand in solidarity with the LGBTQIA+ community, creating a workplace where everyone is treated with respect, feels safe, and is accepted without judgment at any level. With over three decades of building a value-led organization, we know that a workplace where everyone belongs is the only kind worth building.