Accelerating innovation for smarter manufacturing and connected operations, HTC addresses legacy barriers, inefficiencies, innovation gaps, and supply disruptions through smart factory, cloud, AI, and cybersecurity solutions—enabling agility, quality, compliance, and predictive operations. Software-defined vehicle engineering delivers continuous innovation via software upgrades and personalized in-vehicle experiences, while connected vehicle and mobility solutions build a connected, sustainable, and collaborative transportation ecosystem including mobile app integration, connected vehicle services, and integrated mobility-as-a-service (MaaS) enablement. Smart factory and Industry 4.0 capabilities include IoT-driven shop floor connectivity, digital twin solutions for manufacturing lines, AI-powered predictive maintenance, and computer vision for defect detection and quality control. ERP modernization (SAP S/4HANA, Oracle Cloud), supply chain optimization using AI-driven demand forecasting, digital supply chain twin for scenario modeling, real-time logistics analytics, and supplier collaboration platforms serve both automotive OEMs and discrete manufacturers.

AI-powered modernization for resilient, customer-centric banking replaces legacy drag with cloud-native cores, AI accelerators, and pre-built compliance tools. Core system modernization, open banking API ecosystems, digital payments, and real-time processing capabilities are delivered alongside advisory and consulting services spanning IT strategy, digital roadmaps, and regulatory consulting (KYC, AML, Basel, GDPR). Financial, trading, and treasury platforms (Murex, Calypso, FIS Front Arena) alongside AI/ML-enabled fraud detection, hyper-personalization, and credit scoring drive enterprise-wide decision-making. Business process services covering F&A outsourcing, KYC/AML ops, regulatory reporting, loan origination, and trade order management round out the end-to-end banking transformation offering.

Enabling data-driven healthcare systems and services, healthcare organizations benefit from harmonized data and AI to drive operational agility, stripping out legacy costs and allowing providers, payers, and life sciences organizations to focus on seamless, personalized patient care. End-to-end EHR/EMR services for all vendors including Epic, Oracle Health, and Meditech are delivered alongside a 24/7 service desk built for healthcare, cloud and infrastructure support, interoperability services, and AI-powered digital analytics through the HDAP platform. AI and intelligent automation services leverage ML for advanced automation and logistics decision-making, including AI-driven demand forecasting and predictive fleet maintenance. Telehealth and remote care solutions, ambient AI scribe, Salesforce Health Cloud integration, and a Digital Front Door platform unify patient-facing tools to enhance care access, experience, and digital engagement across providers, payers, and life sciences clients.

Modernizing education for the digital-first, connected learner, HTC empowers education institutions with digital innovation to modernize systems, enhance learning outcomes, optimize operations, and deliver student-centric, connected experiences through advanced platforms, automation, and data-driven insights. Digital enablement builds and aligns high-performing digital platforms to accelerate education transformation, application development and maintenance delivers customized applications with the latest technologies, and application modernization migrates legacy applications to emerging technologies while minimizing risk and ensuring compliance. Enterprise application integration simplifies and automates processes by consolidating data from disparate applications, while data management and analytics enables performance tracking, learning optimization, and student retention prediction. Future-ready educational platforms include learning management, student information management, library management, assets management, finance and accounting, and HRMS systems, all supported by infrastructure management and content digitization services to enhance student experience and boost operational efficiency.

Digital insurance transformation, legacy modernization, and intelligent automation enable insurers to replace legacy burdens with digital agility—delivering AI-driven FNOL, Guidewire and Duck Creek modernization, and omnichannel CX solutions. Core platform services span Guidewire, Majesco, Duck Creek, Sapiens, and SAP FS upgrades or greenfield builds, with config, integration, migration, and automated QA delivering real-time policy, billing, and claims on scalable, cloud-native cores. AI-driven claims and underwriting leverages vision AI, telematics, and GenAI to extract data, spot fraud, rank severity, and recommend payouts or risk tiers—slashing claim cycle time, loss ratios, and underwriting effort. ISO-certified business process services handle policy issuance, claims FNOL, KYC/AML, F&A, and contact-center operations, with analytics and RPA shrinking cycle times and reducing expense ratios.

Redefining content experiences and audience engagement in a digital world, HTC helps Communications, Media, and Entertainment (CME) enterprises deliver seamless, personalized consumer experiences by driving holistic digital transformation, streamlining content operations, unlocking data insights, and accelerating audience growth and loyalty. Portal development connects and engages stakeholders through compelling, cross-channel digital experiences, while product and platform development accelerates custom software delivery and mobility services enable content sharing anywhere, anytime with mobile apps that support strategic digital goals. Smart solutions to digitize, manage, and optimize content and processes span enterprise content management (IBM FileNet, MarkLogic, SharePoint), workflow and business process management, content aggregation and categorization, search technologies, content digitization and conversion, data archiving and preservation, and retail media networks leveraging Generative AI and ML to deliver targeted ads and maximize media monetization.

Rethink Retail. Reimagine Every Aisle. Twenty-plus years of AI, data, and digital expertise transforms customer journeys from entry to loyalty, powering seamless operations and sustainable growth. Agentic commerce, eCommerce platform engineering (Adobe Commerce, Shopify), AI-powered personalization, supply chain intelligence with autonomous agents, and omnichannel customer experience capabilities are delivered across retail and CPG value chains. Personalization at scale using Customer 360 data unification and AI/ML-based personalization engines is complemented by retail media network setup and monetization, store operations and in-store innovation (smart shelves, AR/VR, robotics), and consulting and advisory services. Core modernization, cloud transformation, automation and intelligent process operations, and AI and data analytics with predictive demand forecasting, shrink and leakage prediction, and retail data platforms round out the offering.

Driving digital innovation that empowers government and public services, HTC empowers governments to overcome legacy IT, data silos, and regulatory complexity through modernization, AI, and citizen-centric solutions that improve efficiency, transparency, and public services. Digital government platforms transform public services to be accessible and efficient, IT delivery and operations transformation implements agile methodology and DevSecOps for responsive government IT delivery, and legacy modernization and cloud migration updates decades-old systems to modern cloud infrastructure for greater agility and interoperability. Data analytics and AI for public services leverages data and AI to improve policy decisions, detect fraud, and enhance service delivery through actionable insights. Proprietary platforms including EGrAMS for grants management, APS on the Cloud for adult protective services, CMP NextGen for intelligent case management, WIC solutions, and intelligent document processing accelerate citizen-centric outcomes across state government agencies.

Technology-driven solutions enhance efficiency, visibility, and customer satisfaction across logistics and transportation operations. Core system modernization migrates legacy transportation and warehouse management systems to cloud environments, while AI and ML technologies enable intelligent decision-making, forecasting accuracy, and enhanced customer experience through predictive analytics. Transportation Management Systems digitize planning, execution, and freight audit processes, and IoT integration provides real-time asset tracking, fleet management, and predictive maintenance. Supply chain visibility and analytics deliver end-to-end intelligence through real-time tracking, predictive demand forecasting, risk management, and exception management. Last-mile delivery optimization services cover route planning, delivery tracking, proof of delivery systems, and returns management. The HTC Supply Chain Intelligence Framework provides a unified view of the entire supply chain, ingesting and harmonizing data from ERP, SCP, TMS, and WMS platforms to deliver actionable intelligence across demand and supply planning, logistics, warehousing, and order fulfillment.

Fostering growth and efficiency in travel, hospitality, and airlines with advanced technology, the travel, hospitality, and airline industries are supported through IT services that enhance the customer journey, optimize operations, and leverage data for strategic advantage. Digital transformation and strategy consulting, customer experience and digital guest solutions including web, mobile, kiosk platforms, AI chatbots, and loyalty programs, cloud and infrastructure modernization, and data analytics and AI solutions for revenue management, dynamic pricing engines, and predictive maintenance are core offerings. Hospitality and leisure services include Property Management System integration, contactless check-in/check-out, IoT-enabled smart rooms, and omnichannel ordering platforms. Enterprise platforms and integration spanning CRM, ERP, PMS (Salesforce, SAP, Oracle), loyalty, reservations, and IATA NDC/One Order API integrations are supported by a GenAI-powered recommendation and personalization engine and the HTC MAiGE platform driving up to 40% time-to-market improvement.

End-to-end services to design, build, and deploy autonomous AI agents that automate complex enterprise workflows and decision-making. This offering combines AI strategy, machine learning engineering, and business process transformation to enable autonomous systems that can operate and improve with minimal human intervention.

Full-spectrum application development and maintenance including agile delivery, DevOps, legacy modernization, SRE, QE & testing, low-code/no-code, and API & microservices. HTC covers the complete application lifecycle from greenfield engineering and cloud-native development through ongoing operations, performance optimization, modernization of legacy systems, and quality assurance.

HTC provides business process outsourcing across corporate business, customer experience, and document digitization to improve operational efficiency. Services encompass end-to-end BPO delivery, contact center operations, case management, document handling, and continuous improvement initiatives across finance, HR, and customer-facing functions.

Comprehensive cloud and infrastructure services spanning strategy, migration, transformation, operations, cybersecurity, and digital workplace enablement. HTC delivers end-to-end cloud advisory, architecture design, multi-cloud and hybrid environment management, cloud-native security implementation, operational excellence, cost optimization, and employee digital workplace transformation.

Data and AI services encompassing data management, data science, DataOps, AIOps, and AI roadmap advisory to help enterprises become AI-first. HTCNXT delivers enterprise data architecture, governance, and platform design; advanced analytics and ML model development; AI strategy and transformation roadmaps; and operational excellence through DataOps and AIOps practices.

Digital transformation services covering engineering, eCommerce, experience design, mobility, and intelligent automation to modernize client-facing operations. This service spans technology architecture, digital product development, customer experience optimization, mobile solutions, AI-driven automation, and end-to-end digital transformation roadmap execution.

HTC helps enterprises establish and operate Global Capability Centers to leverage offshore talent and capabilities at scale. This service spans strategy definition, organizational design, technology enablement, capability development, and day-to-day service delivery operations across distributed global teams.

AI-powered software development lifecycle service that accelerates delivery through GenAI-driven planning, coding, testing, and operations. Omnidev modernizes traditional application development by automating core SDLC activities and embedding AI-driven decision-making across the entire delivery pipeline.

HTC Global Services helps organizations implement and optimize Salesforce solutions to improve customer engagement and business operations. Its services include Contact Center Modernization, Marketing Cloud, Data Cloud, Agentforce, and Industry Clouds. The company enables AI-powered customer service, personalized marketing, unified customer data, and industry-specific CRM solutions. It supports end-to-end Salesforce consulting, implementation, integration, migration, and managed services. These capabilities help businesses enhance customer experiences, automate workflows, and accelerate digital transformation.

Let HTC’s InsurQA Help You Deliver Reliable Guidewire Transformation Programs

As a Guidewire partner, and with over 10 years of experience on the Guidewire platform and products, we have the people, processes, and technology required to wade through the challenges and complexities of testing Guidewire programs.

HTC’s InsurQA Guidewire Test Suite, powered by our ready-to-use frameworks and reusable components, has helped P&C insurers to ensure their products are of the highest quality, get released on time, and deliver compelling experiences to the customers.

HTC InsurQA Guidewire Test Suite- A Transformative Guidewire Testing Solution

HTC InsurQA Guidewire Test Suite offers best-in-class quality assurance (QA) methodologies and next-generation QA solutions to ensure Guidewire projects are robust and production-ready. With the help of the test suite, we accelerate unit, integration, and regression testing for Guidewire implementations. HTC’s InsurQA Guidewire Test Suite provides personal and commercial lines specific out-of-the-box(OOTB) features for testing claims, billing, policy, underwriting, rating rules, and forms management.

urbo charge your Guidewire implementations with a best-in-class testing framework

Our solution incorporates best-in-class testing methodologies of MBT (Model-based Testing), RBT (Risk-based Testing), Behavior Driven Development (BDD), Test Driven Development (TDD), and a shift-left approach for stabilizing business validations early in the program.

QAOPS (AGILE + DEVOPS): 

QA test environment management for multiple and parallel releases focusing at each sprint deliverables following CI/CD & Agile framework

HIGHER PRODUCT ACCURACY: 

Business feedback from inception to in-sprints QA, product demo and play back sessions, UAT, stabilization and production release

INCREASE TEST VELOCITY WITH INSTANTQA: 

OOTB ready to use scripts to test personal and commercial LOBs across policy, billing, claims, and portal modules during each sprint to deliver functionally accurate product

FORMS TEST MANAGEMENT: 

Test forms by extrapolating policy, claims and billing data before integration is complete, simulate existing full-stack environment to test forms in parallel to core modules development

PRODUCT & DATA MIGRATION: 

Pre-migration source data-readiness assessment using our accelerators, identify data quality gaps, cleanse data before migration and conform data schema to the Guidewire data model

NEXT-GEN TEST AUTOMATION WITH INTELQA: 

AI-led QA Testing with IntelQA tailored to test PolicyCenter, ClaimCenter, BillingCenter, integrations and portal workflows functionalities with features incorporating self-healing, automation assistant, and adaptive-wait elements

ALL-IN-1 TEST SUITE: 

Easy and simple- to-use framework that incorporates a holistic approach of maximizing functional, performance, regression, security, and ETL testing using pre-built test cases matured over 30 years using our quality engineers experience and knowledge of P&C products

Quick Benefits Of Using HTC’s InsurQA Guidewire Test Suite

P&C industry-specific OOTB functional test suite that optimizes the testing cycle time and enhances testing coverage, leading to

• Decrease in defects leakage by ~30% in the first quarter
• Average QA cost reduction of 25%
• Faster release cycle by up to 30% with higher accuracy
• Up to 70% test automation coverage (functional, integration, regression & performance testing)
• AI/ML-based testing approach using IntelQA leading to intelligent testing (self-healing, self-optimize)
• Reduced 30% effort on traditional infrastructure management by moving to HTC’s agile and cloud hosted test environment(s)

Next-Generation Case Management For Prosecutors

Legal processes are complex and involve vast amounts of documentation. In the face of ever-increasing caseloads, Public Attorney agencies are forced to do more with fewer resources while managing the complexities of changing mandates, compliance, and other protocols.

HTC’s CMP NextGen is a new solution built using the next-generation born-in-the-cloud technologies. As a modern, easy-to-deploy, browser-independent, and comprehensive case management platform, CMP NextGen digitizes the end-to-end case management tasks and collaboration necessary for Criminal and Civil matters.

The CMP NextGen advantage

Here are the key features that make CMP NextGen the best technology platform:

• My Cases Dashboard
• Justice Agency Data Sharing
• Case 360 View
• Charging Documents
• Digital Evidence
• Court Calendaring
• Anytime, Anywhere Access
• Motions
• Citizen Portal
• Subpoenas
• Docket Management
• Letters

CMP NextGen reduces a legal firm’s workload and simplifies complex and time-consuming processes:

• Office collaboration
• One click to case details
• Saved searches
• Referred, filed and adjudicated charging
• Disposition and sentencing
• Events and Recent Activity ribbons
• Subpoena generation and service
• Evidence management
• Court, case, and participant events
• Incident details
• Investigative task management
• Person, case, and family relationships
• Advanced Copy Case Wizard
• Attorney profiles
• Participant contact logging
• PTI and diversion
• Docket creation and management
• Restitution, fines and fees

Amaze Users, Every Day:

Not so long ago, you would queue up in front of the teller in a bank to withdraw money. Then came ATMs, saving you time and trouble. Before long, you moved to online banking, checking balance and transferring funds in minutes. Today, your bank’s app is on your phone and you can do all your banking in seconds on your palm-held device. And it took less than three decades for technology to transform your banking experience.What bigger proof can we give to tell you that technology is changing our world at the blink of an eye?

If the world is changing so fast, can your IT service management approach lag behind? How well and how quickly you can redefine your service delivery will determine whether you are able to retain your customer base and augment it.You have to amaze your users, be they end-users of IT or service desk members.

Experience ServiceFocus, an innovative ITSM product that leverages automation, AI, and Analytics to enable a shift from Ticketing to Resolution, amazing users in the process.

Modules

Easy-to-adopt, intuitive user interface

• Create incidents using a bot-driven interface that auto-populates the top categories, types, items (CTIs).
• Automate functions and integrate with Robotic Process Automation (RPA) tools for self-heal and self-help.
• Reduce MTTR by automatically routing incidents and service requests to appropriate support groups.
• Increase user adoption via an easy-to-use, intuitive user interface.
• Enable fast resolution using collaborative features such as live presence, swim lanes, Kanban board, and live chat.
• Build forms and configure custom workflows easily.

On-the-go mobile application

• View and acknowledge tickets in real time.
• View real-time notifications.
• Approve and deny change and service requests.
• View on-call support teams.
• Create incidents.
• Obtain help from chatbots.
• Scan assets to create tickets.

Knowledge Management

• Easily access the right knowledge articles using powerful intent-based search for faster resolution.
• Bookmark frequently used articles.
• Refer to out-of-the-box best-practice knowledge articles for support.
• Fully integrate with incident, service request, and Change Enablement.
• Manage the full life cycle of knowledge articles: expiry, feedback, edits, etc.

Problem Management

• .Receive alerts from crawlers that identify patterns with similar categories, types, items, buildings, groups, users, and devices.
• Obtain solutions and knowledge articles during the problem creation process.
• Get linked incidents alert while resolving parent incidents.
• Get associate problem tickets while creating change requests.

Service Configuration Management

• Fully integrate with Change Enablement and Asset Management.
• Use off-the-shelf discovery tools calibrated by ready adapters.
• Go granular based on organizational needs; define configuration items (CIs), sub-CIs, and service types.
• Assess change and track critical assets with visual representations and reports.

Service Level Management

• Configure SLA for various processes such as incidents, service requests, and Change Enablement.
• Set time-based and status-based goalposts for the life cycle of various business functions.
• Attach notifications, escalations, and breach rules at each goal post.
• Integrate SLA management with WorkFlow, live presence, email, and mobile apps to collaborate, remind, and track progress.
• Set a start, pause, and stop SLA clock to factor subset SLAs (vendors, third-parties, etc.).

Quality Assurance

• Achieve higher Customer Satisfaction (CSAT) percentage with 360-degree feedback.
• Configure survey sampling percentage.
• Configure rules to handle surveys by department, group, category, type, and item.
• Configure the number of reminders, intervals, and expiry rules.
• Auto-process and escalate both qualitative and quantitative feedback.
• Easily create survey forms in no time.

Visualization and Reports

Executive Dashboards

• Access out-of-the-box dashboards with 100+ tiles on various key performance indicators (KPIs) and metrics.
• Drag and drop visualizations on various metrics.
• Build custom dashboards using ready and custom tiles.
• Export data in HTML, CSV, and Excel formats.
• Share dashboards to collaborate.

ReadyQ

• Run ad hoc queries in no time.
• Choose from 100+ readily available queries.
• Use pivot and other drill-down functions for increased granularity.
• Build complex queries, joins, aggregations, and formulae using an intuitive interface.
• Collaborate by mailing and subscribing to relevant reports.
• Export data in HTML, CSV, and Excel formats.

Reports

• Get drill-down data for deeper insights.
• Easily configure and dispatch reports from pre-existing templates.
• Receive go-live reports for product launches and upgrades in Command Center dashboards.
• Make decisions using trend analytics.
• Configure when (subscription-based schedule) and how (via email, secured file transfer protocol) to receive reports.

A Portfolio Of Transformative Healthcare Content And Records Management Solutions

As you seek seamless, connected, and readily accessible content to make a difference in the lives of the patients you serve and the clinical staff you employ, managing the sheer number of people, data, and documents could be challenging. You need transformative content management solutions, built by experts and for your industry. iDoc™ is exactly that.

A portfolio of advanced digital healthcare content management solutions, the iDoc™ product line manages, archives, and distributes health information with flexibility and quick deployment to simplify processes and provide cost-effective options for healthcare organizations.

With robust features and functionalities, you can automate, integrate, secure, and, simplify content workflows, and make your content available on any device, anytime, anywhere. What you do in the process is empower your staff and physicians to deliver exceptional care and a differentiated experience to patients.

As a web-based and hosted hardware solution, iDoc™ product line includes iDoc™ Patient Financial Services Repository (PFS) solution, iDoc™ Archive, and iDoc™ Fax Management.

iDoc product line

iDoc Archive

Get ahead and stay ahead of data storage and retrieval challenges with iDoc Archive. Whether you are retiring old systems or moving to a new system, iDoc™ Archive helps you easily convert, safely store, and access your healthcare information.

iDoc Patient Financial Services (PFS)

Improve your revenue cycle management processes with robust content management, EMR and billing integrations, and data conversion capabilities that optimize your cash flow and enhance patient relations.

iDoc Fax Management

Move away from manual faxing. Strengthen your PHI data storage and, at the same time, increase faxing capabilities and workflow with our cloud-based, HIPAA-compliant iDoc Fax Management.

Build A Connected Community With Our Feature-Rich CMS

Design, deploy, manage, and maintain your public-facing sites and hospital intranet with confidence, powered by the HTC CMS. In use for over a decade and installed in several hospitals across the US, count on our HIPAA-compliant healthcare content management system to deliver contextualized content, seamless interaction, and the ultimate experience to your patients and physicians.

A flexible, feature-rich, and award-winning CMS – the platform is simple, easy to learn and use. The advanced features, HIPAA compliance status, third-party integration capabilities, and the flexibility to host websites in-house or at our secure data centers- can all mean you create new sources of value and drive greater efficiencies.

See how healthcare-specific CMS can power your digital presence by turning your website into a high-performing, interactive destination.

CMS functionalities designed for healthcare:

• Find a physician: Enable physician search based on varied criteria such as specialty and location 
• ER wait times: Maintain and display location-wise emergency room waiting time 
• Appointment request: Create and manage appointment schedules 
• Bill pay: Ensure hassle-free online bill payments 
• Services and locations: Manage location-wise availability of various services 
• Blog: Facilitate sharing of views by physicians on specific topics to build better connect with patients 
• Class registration: Set up and manage classes/events and registrations 
• Newsletter: Create/manage newsletters and subscriptions 
• Video library: View categorized display of videos/audios from different sources and formats 
• Donations: Manage public contributions of funds

Keep pace with the growing needs of patients and physicians

Responsive Design:

Mobile, tablet or laptop – let your visitors enjoy an engaging experience and access to the all the features and functionalities.

Extensive third-party integrations:

Make the most of the readily available plug-ins to connect Health Grades, Binary Fountain, Chatmeter, Google Star Rating, StayWell Health, SSO integration, and Payment Gateway integration with Authorize.Net, PayPal, and STPH.

AI –powered Chatbot:

From finding physicians, classes, events and registrations, and support FAQs, let your bots do the talking.

Real-time app notifications:

Be notified – make ER wait times, scheduled appointments, and latest news on healthcare available on both mobile and web.

Compliance with industry and state regulations:

Remain secure and complaint by adhering to HIPAA, VPAT and PCI standards.

SEO-friendly:

Optimize searching efforts with built-in search engine optimization (SEO) functionality.

Reports and analytics:

Empower your team by enabling them to gather and extract the business insights they need.

Adult Protective Services (APS) supports the health and safety of vulnerable adults from the risk of abuse, neglect, exploitation, and extortion. The growing trend of elderly abuse is highly challenging and necessitates APS agencies to have a cost-effective, efficient, and integrated IT systems for successful case management. APS agencies strive to help individuals live free from abuse by supporting choice and independence.

HTC Global Services’ Cloud based Next Generation Adult Protective Services Case Management System efficiently manages the entire lifecycle of APS cases from intake to case disposition.

Our APS system is easy to customize and can manage the diverse needs of any APS agency. It efficiently manages the complex business processes and caseloads, detects risks, and provides executives the right data to lead their APS initiatives. It permits caseworkers to have a unified view of the all aspects of a case, auto escalate/delegate tasks, search and retrieve data quickly, and auto-generate forms and outbound correspondence. Our system empowers APS workers and management to make well-informed decisions that increase the probability of a successful case disposition. 

The system supports mobile features, including voice memo, photo capture, geo-tracking and one-step data capture in real-time and offline, eliminates burdensome paper processes, and significantly reduces the workload for caseworkers. It utilizes a wizard-driven approach to capture the necessary data without any gaps. It provides alerts and notifications along document management features to enable timely processing of the cases and accurate completion of service plans. The APS agency management can monitor the effectiveness of cases and service plans, utilize the advanced reporting and metrics that display the status of APS services on an easy to read and understand graphical dashboard with drill-down capabilities. It mitigates fraud and errors through the case read module by using algorithms for case selection that can be customized. 

Our APS system helps caseworkers to expedite response, enable timely intervention, and decreases the time from intake to case disposition.

Functional Capabilities

• Case management
• Process automation
• User portal
• Generate outbound correspondence
• Dashboard and reports information intake – online and offline
• Document management
• Reminders, notification/alerts through email, app or text messages
• Audit trail
• Auto form generation
• Auto escalation
• Task delegation

Mobile Features

• Alerts/notifications
• Voice memo
• Geo tracking
• Photo capture
• Thumb print recognition using add on adaptor
• Barcode or QR code recognition
• Offline data capture and synchronization

A Cloud Hyper Automation Platform that simplifies and automates provisioning across hybrid and multi-cloud environments through vendor-agnostic, ITSM-integrated orchestration. CHAMP delivers infrastructure-as-code, policy-driven provisioning, cost optimization, cross-cloud resource orchestration, and integration with IT service management to enable self-service cloud consumption.

A cloud-native, AI-powered SaaS case management platform purpose-built for prosecutor offices, enabling digital case handling from referral to adjudication. CMP NextGen automates case workflows, centralizes evidence and document management, provides AI-assisted decision support, enables multi-stakeholder collaboration, and delivers real-time case analytics and reporting.

An Electronic Grants Administration and Management System that digitizes and automates the full grant lifecycle from application intake to award closure for government agencies. EGrAMS provides end-to-end workflow automation, digital forms and document management, compliance tracking, financial management integration, and real-time reporting and analytics for grant administration.

A cloud-native, modular Healthcare Digital Analytics Platform that unifies siloed healthcare data and delivers AI/ML-driven real-time insights to accelerate value-based care. HDAP integrates multi-source healthcare data, provides semantic data layer and self-service analytics, enables predictive and prescriptive AI models, and supports clinical and financial decision-making in real time.

A modular, enterprise-ready data and AI platform with components for GenAI, data engineering, ML lifecycle management, and AI-powered software delivery. MAiGE integrates data ingestion and transformation, machine learning operations, generative AI capabilities, and AI-driven application development into a cohesive, cloud-native platform designed for rapid AI adoption at enterprise scale.

A cloud-native healthcare data archival solution that consolidates legacy patient and financial data into a secure, vendor-neutral repository for compliant, cost-effective access. iDoc provides secure long-term data retention, rapid retrieval, regulatory compliance capabilities, and seamless interoperability across heterogeneous healthcare systems.

An AI-powered, automated QA testing suite purpose-built for Guidewire deployments, covering policy, billing, claims, and forms with shift-left and self-healing capabilities. InsurQA automates functional and regression testing across Guidewire modules, applies machine learning to identify defects early in the development cycle, and self-heals test scripts in response to application changes.

An AI-powered IT service management platform that automates workflows, reduces response times, and elevates user experiences across IT, HR, Finance, and more. ServiceFocus delivers intelligent incident and request routing, automated workflow orchestration, self-service enablement, and cross-functional process automation to improve IT and business service delivery.

HTC offers specialized healthcare platforms including iDoc™ and HDAP for clinical data management and analytics. The company enables secure interoperability, legacy data archiving, and AI-powered healthcare insights. Its solutions support hospitals, health systems, payers, and life sciences organizations. Cloud, analytics, and automation improve patient care and regulatory compliance. These capabilities help organizations advance digital health transformation.

HTC delivers AI-driven retail solutions that enhance customer engagement and omnichannel commerce. Its Retail Media Network AI Suite and Product Discovery Platform improve merchandising, personalization, and digital shopping experiences. Data and AI capabilities provide customer insights and demand forecasting. The company also supports supply chain visibility and inventory optimization. These solutions help retailers improve customer loyalty and operational performance.

HTC supports financial institutions with AI, cloud, automation, and enterprise technology modernization. HTC MAiGE enables intelligent decision-making, workflow automation, and enhanced customer experiences. The company delivers secure digital banking, data modernization, and IT service management solutions. Its platforms help improve operational resilience and regulatory compliance. These solutions accelerate innovation across banking and financial services.

HTC delivers secure digital transformation solutions that modernize public sector services and operations. AI, cloud, and automation improve citizen services, operational efficiency, and data management. Enterprise platforms help agencies modernize legacy systems while maintaining compliance and security. Digital workflows enable faster and more transparent service delivery. These solutions support government modernization and mission-critical operations.

HTC Global Services helps manufacturers modernize operations through AI, cloud, automation, and digital engineering solutions. Its HTC MAiGE platform enables predictive analytics, intelligent automation, and operational insights. The company supports smart factory initiatives, supply chain optimization, and asset performance management. Cloud platforms and enterprise applications improve production efficiency and business agility. These solutions accelerate digital transformation across discrete and process manufacturing.