At WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital that make your organization more resilient, motivate your workforce, and maximize performance.

We work shoulder to shoulder with you, bringing diverse points of view and a deep commitment to your success.

By challenging one another, we achieve breakthroughs because only the best ideas survive. The result? Innovative solutions that meet your needs—informed by the global view and the local understanding of our colleagues around the world.

Together, we broaden your horizon and sharpen your focus.

Transform your toughest challenges into actionable opportunities.

And set your path for sustainable success.

This is perspective that moves you.

Our purpose is why our company exists. At WTW, we transform tomorrows.

And our values are more than words. A strong client focus, an emphasis on teamwork, unwavering integrity, mutual respect and a constant striving for excellence are at the core of WTW’s rich history.

Client focus

We are driven to help our clients succeed. In every interaction and with every solution, we act in our clients’ best interests – striving to understand their needs, respecting their perspectives and exceeding their expectations.

Teamwork

When you get one of us, you get all of us. We bring innovative solutions and world-class advice to our clients by working across boundaries of business, geography and function. We help each other succeed and create more value by working together.

Integrity

Our clients invest more than their time and money with us; they also invest their trust. We seek to earn that trust every day through professionalism, doing what is right and telling the truth. We are accountable to the organizations and people with which we interact – including clients, shareholders, regulators and each other for our actions and results.

Respect

We listen to and learn from each other. We support and celebrate differences, foster an inclusive culture and operate with openness, honesty and benefit of the doubt. We manage our relationships, inside the company and out, with fairness, decency and good citizenship.

Excellence

We strive to lead and sustain excellence. Most importantly, this means an unwavering commitment to professional development and personal growth for our people. Our colleagues take responsibility to develop their expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development. In business, we place an unrelenting focus on innovation, quality and risk management.

WTW’s purpose is to transform tomorrows. We are committed to protecting the environment by reducing our company’s carbon footprint, using sustainable practices and operating in a socially responsible manner.

What ESG means to us

Our clients, colleagues and other stakeholders expect us to conduct business with integrity, in an environmentally and socially responsible manner and with the highest ethical standards.

7 ways we demonstrate our commitment to ESG 

• Conducting our business based on our Code of Conduct and our company values, which emphasize managing all relationships with fairness, decency and good citizenship
• Partnering with our clients and communities to help address their social and economic challenges. We accomplish this through a combination of our business services and corporate programs
• Fostering a culture of mutual respect and security, an inclusive and diverse work environment, an array of professional development opportunities, safe working conditions and fair hiring and labor standards
• Implementing substantial information security safeguards, policies, standard and controls, which are aligned with ISO 27001
• Strengthening our communities through philanthropic activities, including matching gifts and volunteer day programs that provide our colleagues with paid opportunities to volunteer their time and amplify their charitable giving through gift matching
• Minimizing our environmental impact and carbon emissions through improvements to energy efficiency in our operations, leveraging technology to reduce our need for business travel, promoting recycling, minimizing the waste we send to landfill, purchasing environmentally-responsible office supplies and encouraging our colleagues to adopt environmentally-responsible habits
• Improving our suppliers' ESG impacts by increasing our demand for and use of goods that are developed in a sustainable way and contribute to a reduced carbon footprint, tracking supplier diversity, including ESG questions and evaluation criteria within our procurement processes, and having in place a supplier contract that stipulates all operations must be conducted in full compliance with all applicable laws in connection with the contract

At WTW, we believe that a culture of inclusion and diversity (I&D) is critical to our business. It's not a separate initiative in its own silo. Rather, I&D is fundamental to everything we do. How we hire and promote, how we work with clients and how our teams function. The reason is simple: Making tangible progress on I&D objectives is good business.

I&D has a direct impact on our ability to grow and excel. That's why we're committed to creating an inclusive work environment where everyone is heard, respected and valued for who they are. We believe that building diverse teams that leverage all of our best thinking and efforts will help us make better decisions, be more creative and improve our ability help clients solve complex problems. It's key to sustaining our competitive advantage, today and in the future.

With 45,000 colleagues serving more than 140 countries and markets, our company vision includes being a destination employer where colleagues work together as one team. We use our unique perspectives to serve clients, striving for excellence and high performance in all we do. Our enterprise-wide I&D priorities align with and support this vision.

Enterprise-wide I&D priorities

• Build a robust pipeline for underrepresented talent
• Meaningfully increase the level of overall diversity – including the number of women – in leadership
• Promote an inclusive culture, one that respects each other's differences and celebrates what's unique about each of us
• Putting I&D into action at WTW

Our commitment extends beyond words and is put into practice throughout our organization every day.

Our inclusion networks

Our inclusion networks are designed to engage our talent and better connect us to each other, our clients and the communities in which we work and live. They are at the heart of how we engage and inspire colleagues on the ground and actively work to support our goal of recruiting, retaining and developing underrepresented talent. Each of our inclusion networks has two executive sponsors – either at a global and/or local level – who use their influence to advocate for and advance the mission of the network.

Current inclusion networks include:

Gender Equity — supports specific needs of our female talent, including an emphasis on developing more women leaders, mentoring and connecting with clients and work-life balance.

LGBT+ — promotes a supportive, respectful and inclusive working environment for colleagues across the diverse spectrum of sexual orientation and gender identity. We seek to engage LGBT+ colleagues, strengthen their affiliation with the company and facilitate the development of relationships with LGBT+ members of the communities in which we work and live.

Multicultural — focuses on the particular needs of colleagues from a range of backgrounds and encourages acceptance through learning about and celebrating the diverse races, ethnicities, religions, languages and cultures that make up our organization. By leveraging the differences among our diverse cultural groups within the company, we are better able to serve the clients and communities in which these same groups are represented.

Workability (Asia, North America and the U.K.) — welcomes all colleagues with an interest in disability, wellbeing and health-related matters at work. We are committed to challenging attitudes and increasing understanding related to disability, removing employment barriers for disabled people and those with long-term health conditions and ensuring that disabled people have the opportunities to fulfill their potential.

Young Professionals (Asia, the U.K. and Western Europe) — aims to create a community of connected, engaged, well informed and career-confident young professionals who can help drive the future success of WTW. The group provides training, networking and development opportunities and also a platform for young professionals to share their ideas and have their voices heard.